Joshua Casey
Stayed here for a week in Feb currently on day 4, it's the cleanest hotel I have stayed in the rooms and the environment is spotless. There is always something on for the kids the entertainment team are fabulous always remember names and really get the family involved. The lay out of the hotel is perfect in the main area everything is in a circular shape so allows the kids to have freedom and safety and the parents to relax. The food is on all day and there is enough choice for everyone but not so much that the quality is supplemented. For the price we payed for the holiday I don't expect great things but it has really been a fantastic holiday. Having the access to the water park and easy access gate to the beach from the hotel made everything you needed right on your door step you can not go wrong with the location at all. Would recommend this hotel to any family wanting a break away!
Leighton Naylor
Amazing hotel! Sara has been incredible and so full of energy and great with the kids. Great pool food fab, we have been in October 2023, now Feb 2024 and will be back again! More of the mini disco would be great
Sergio Silva
I had a great first week of the year. I really liked the reception and service at the hotel, the shows, the activities, the people take care of the clients very well. The hotel is very simple but the energy in the space is good.
It was my first experience there.
I think they could improve the food and if they need to charge more to do so, then they should do so. The sea is very close and there are beautiful places to visit, the sunsets are very close.
Kian Lind
Great experience
I recently stayed at Relaxia Lanzasur Club
and it was a really good experience. The staff was friendly, welcoming, and always ready to help, which made the stay even better.
The room was okay not the most luxurious, but clean and comfortable. The hotel’s location was perfect, making it easy to explore the area.
What truly stood out was the exceptional service and friendly staff. In particular, the young blonde receptionist, Alina, who checked us in, was incredibly welcoming, kind, and professional. Another standout was Marie from the animation team, who did an amazing job keeping guests entertained.
Claire Dodenciu
The animation team are great, especially Sara and Vlad who encouraged us to join in the games - they are always smiling! Jose the lifeguard is fab with the children and so friendly! Thank you for entertaining us!
There should be more information about the hotel in the rooms.