Anna
Fantastic stay, the rooms were clean and spotless, beds were comfortable.
Easy 10 minutes to get to the main bars and shops walking.
Food at Hyde park lane was reasonable priced, lots of variety at breakfast and at dinner.We loved breakfast.
Pools were clean, we preferred the smaller pool.
(Only gripe was the reserving sunbed situation, put your towel out all day and use hardly every. One day no sun beds so kept walking back to room to sunbathe on terrace)
Little shop on site not bad pricing.
Staff always friendly and helpful from front of house to the cleaners and grounds people.
Lovely gardens to walk round.
Just a lovely experience and hope to visit again one day.
Nick Angela Charlie Demery
Absolutely awesome place. The pools are clean and well maintained. The restaurant staff are welcoming,friendly and helpful and the food is very good. The housekeeping staff replace towels and make the beds every other day. It's a 15 min walk to the seafront with all the bars and restaurants inc a couple of Spar shops. Only 10mins on our shuttle from the airport.
Ania Shotton
Highly recommended! 1 bedroom apartment was lovely, modern with spacious bedroom and well equipped kitchen. We travelled with 2 children at age 11, with one comfortably sleeping on the sofa and another one, yet again comfortably sleeping on the extra bed.
Excellent customer service from Esther, Francisco and Santana at the reception desk. Thank you for making our stay so enjoyable. Breakfast is a must! Initially, we were going for a full self-catering option, but quickly changed our minds after just a day at the resort. Gluten free options were available, which was great! We only had one evening meal ( italian themed night) served as a buffet and it was really nice too. Both pools are busy, and sadly, YES, you have to get up early to reserve your sunlounges, otherwise, you have no chance to get one after 9am ( as i found out on the 1st day). Life guard did his best removing towels of no-shows after 10 am ( at the quiet pool), but still, it's just like everywhere else, first come, first served.
Beach/ first shop are located around 10 min walk from the resort via main road, which is not ideal but ok.
Car rental can be arranged through reception, and its a very simple process with reasonable prices (€55 a day).
Grounds of the hotel are beautifully maintained with a number of gardeners looking after them on a daily basis. Although we were unable to arrange a late check out,there is a storage room and you can use a shower facilities to get clean and changed before flying home. Lets not forget the bbq option at your patio. I would suggest to bring aluminium trays and the metal rack/ grill given at the reception is not enough. you can buy coal at the mini market at the hotel for around £5.00.
The only negatives are the gym, which is very very basic and cleaning service. Rooms are cleaned every other day, which is ok but sadly its not the best attention to the detail...floors definitely need sweeping first ( also under the sofa bed!) and then mopping properly, especially in the bathroom as you can feel sand everywhere. Also, towels could be a better quality.
Overall we had a fantastic stay and we would definitely go back!
Kerry
Perfect! Highly recommend!
Bungalow - spotlessly clean throughout. Floors and bathroom cleaned and towels were changed every other day, bedding changed weekly - more often upon request. Room had all the necessities for a self catering holiday.
Service - staff all work exceptionally hard. Main reception staff were all very helpful with requests. Great service from pool bar staff, that was a perfect place for a light snack and ice-creams. Fitness staff very enthusiastic and I enjoyed aqua zumba in the main pool and yoga in the beautiful gardens. Grounds and cleaning staff kept the whole complex immaculate.
Facilities - plenty of sunbeds and parasols. The lifeguard was very helpful. Children enjoyed the play areas, table tennis and both pools.
Food - pool bar had a range of light meals and snacks. The Hyde Park Salad is delicious! Stayed once for evening meal and the food was lovely (we just prefer to dine out each evening for a change of scenery). Shower facilities and luggage storage were perfect if you have a late flight, so you can continue to use the facilities throughout the day after the checkout time.
Location - perfect! Short walk to Los Pocillos seafront. €5 taxi ride to the other side of the Puerto del Carmen strip and a great walk back, either through the hustle and bustle of the shops and bars or cross over the road for a more relaxed seafront walk. €5 taxi ride to Matagorda - a quieter resort - another lovely evening walk back. Lots of car parking spaces around the complex if you choose to hire a car.
Thank you for a wonderful stay
(August 2024)
The Lord of the Chocolate Highway
We’ve stayed at Hyde Park Lane for the last week and had a great holiday! Our apartment was across the road at next to the smaller and quieter pool (room 171) and in my opinion is the better option. Yes it is more of a walk to the far end of the main strip and old town but if you enjoy a walk it’s fine or get reception to call you a taxi which isn’t that expensive.
There is a small shop down a staircase next to reception and has 2 washing machines and a tumble dryer.
I’d recommend Hyde Park Lane to anyone and we may even return in the future!