Dallan O'Reilly
The staff are this places greatest asset. They are absolutely wonderful. However the location would not be to my liking. It's located up an extremely steep incline from the town centre and although there's a complimentary, hourly, shuttle service available the hills are very off-putting. The pool on level 5 is beautiful however there were no bar facilities available poolside which while it didn't bother me too much seemed very unusual.
Alin Telisca
I had a very disappointing stay at this hotel. From the moment I arrived, the cleanliness was an issue—furniture was sticky, and they didn’t replace the towels during my stay. I realized this when I shaved my face and got a red irritation all over. Suspicious, I smelled the towels and noticed they weren’t fresh, so I took them out and asked the staff to replace them. However, when we returned, the same towels were still there, unchanged.
My room was located above the kitchen, and every time I opened the window, all the kitchen smells flooded in, making it unbearable. The restaurant was another disaster. Every morning, the breakfast was the same, with dry and tasteless food. To make matters worse, I even found bugs on the vegetables and took pictures as proof.
On my third night, I had an extremely frustrating experience in the canteen. While sitting at a table, an older lady next to me said something in German (which I didn’t understand), and shortly after, a staff member named Jose asked me to move, claiming that part of the canteen was not in use. However, the same lady was allowed to stay there, and I was given no explanation. Every time I got up to pick up more food—since it was a buffet—someone took my table. The waitress would clean it and seat someone else, which was beyond frustrating.
When it was time to pay, I asked Arianne why I was moved while the old lady was allowed to stay. Their response? "She is a regular client and comes every year." But that’s not a valid reason to give someone a special table while treating other guests unfairly.
Overall, this hotel lacks cleanliness, proper service, and respect for guests. I would not recommend staying here.
Nicole K.
It was very nice, the rooms were beautiful and clean with an amazing view over a garden. Food is good (should urgently have more vegetarian options). Nice gardens, 3 pools, billiard, table tennis, paddle. Tennis courts close by. There's a shuttle bus into town.
Martin Groves
Great hotel, our room was clean and well maintained. We were only b&b, breakfast was good. Choice of hot and cold food, fruit, cereal, pastries, breads. A very good choice if you want a quiet location. Walkable to all the beaches but there is a courtesy bus that takes you to the commercial centre.
herman castellino
The hotel and staff were excellent overall, room was big, spacious and well equipped. hotel had a wonderful trail of trees from all over the world and a lot of activities/areas to explore and enjoy. Location distance to local shopping centre was not bad especially as they have a shuttle service and cabs too are very reasonable and reliable. Special mention to a wonderful bartender, Yasiel who made the BEST drinks. He definitely goes above and beyond with service and his drinks including his specialty drinks are quality. My family and I ordered quite a variety of drinks over the duration of our holiday and we were not disappointed ever. Another member who we interacted a lot with was Isaac who entertained on karaoke nights and during the day with a lot of activities. Brilliant place for an amazing relaxed atmosphere where you can tailor your holiday the way you want.
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