Morgan Parry
We stayed in one of the penthouse apartments in the tower for a few days and probably ended up in one of the best rooms of the 7 or 8 there, with spectacular views of both the sea during the day and over the lights of the town at night. Despite being in such a busy area, it was wonderfully peaceful lying on the day bed at either end of the day.
The pool area was very well laid out with lots of space and sunbeds without anyone ending up too far away from the pool.
It wasn't the most convenient having to walk over to the neighbouring hotel for breakfast, and I would have preferred that the route wasn't through a shopping mall either, but once you did get there, it was a very decent selection. You can also access the small water park at that other hotel which our daughter enjoyed.
Robyn Fitzgibbon
Wonderful Stay at Parque Santiago!
Wow, what a place! We absolutely loved our time at Parque Santiago. From the moment we arrived, the experience was wonderful.
A huge thank you to the lovely gentleman at the check-in desk. We ended up arriving early, and he was so welcoming and friendly and happily allowed us to check in. That level of kindness really set a positive tone for the whole vacation.
Our room was great—it was clearly newly remodeled and really clean, and the view was absolutely lovely, looking right over the pool and out to the sea. We couldn't have asked for a better spot.
I would highly recommend Parque Santiago.
The only unfortunate thing I have to mention is that the lady at the check-out desk was quite rude to us on a couple of occasions, which was a disappointing end to an otherwise perfect stay. Hopefully, this was an isolated incident, as the rest of the staff we encountered were fantastic.
Overall, it’s a beautiful complex in a great location, and we can’t wait to come back!
BRIAN OREILLY
My wife, myself and our four children stayed here last week and if it was possible to give this place more stars I would.The staff are so friendly and helpful, the room spotless and spacious.Bedsheets and towels changed every day, great swimming pools, everything perfect.On our second last day,it happened to be one of my son's birthday, the staff landed to the room with two bottles of prosecco and a card,I taught was a magical thing to do. Definitely was the best holiday place we ever stayed in, and will be back next year, thanks so much for your hospitality, definitely the best we ever had.
Derek Ang
Stayed here for 4 nights - amazing service and rooms!!
We left some items and Teresa, Bianca, Saray and team were really helpful over the phone and email in posting them back internationally. Thank you so much!!
Andy M
Nice hotel in the nicer end of Tenerife Las Americas. Guy at reception was a bit short and abrupt at times but the pool bar staff were lovely. Unsure why they chose the start of the busy season to do poolside renovations which made having a quiet drink, meal or relaxing moment by the pool difficult. Constant drilling 8hrs a day every day.