Danielle Bell
Absolutely phenomenal experience at the Universal Hard Rock Hotel! We stayed at the Loews Royal Pacific two years ago and this was SO much better! Everyone was so nice and helpful, the hotel was brilliantly decorated and the music was always on point! The room was WAY more spacious than our room at Royal Pacific and the walk to the park was much closer! We will definitely stay here from now on and can't wait to go back maybe this fall!
Tonya Crouch
This hotel is pretty great. Location is amazing right next to the parks. Staff have all been top notch and attentive. The room is nice and clean, also well maintained. We did not enjoy the pool because it was too cold during our visit but it looked nice from the outside. We really enjoyed the lounge on the 7th floor, which is only accessible to club level rooms. I have two very small nitpicks but it does not detract from my score. The door to the bathroom is at an angle and it opens inward, which means you have to either squeeze yourself between the toilet and the sink or step in the shower to close the door, and the toilet roll is placed on the wall behind you so it's very difficult to reach while sitting. All in all we will definitely stay here again.
Audrey Neil
We loved every minute of our stay at Hard Rock. Next time, just need to ask some
More questions about early admission. We want to make sure of how early we can get into the garden walk access. We might have messed that part up. Didn’t get to ride the Motorbike ride, but.we still enjoyed the early admission, and we made a day of the 2 parks. The Pool was amazing!!! Our renovated room was so fun!! All the staff were so friendly!! We will be back!!
Rita Danhardt
The rooms are beautiful, plenty of room and an unbelievable view. From our room we looked out on not only the pool but on the park and we could see Hogwarts in the distance. That was a great thrill for the teenagers that were with us. It was also just a brief and beautiful walk to the parks. Every employee that we interacted with was so kind. It made for a wonderful vacation. Thank you. Hard rock!
Princeton Kanae
I’ve stayed at the Hard Rock multiple times now and it is our go to out of the “big 3” at Universal. Staff has always been extremely friendly, vibe is great, never had a problem with cleanliness, and proximity to the parks is unbeatable. It is definitely worth the price and if you’re looking for an express pass hotel at Universal, look no further.