3 Star Costa Blanca Holidays

jonathan harrison

Great hotel very friendly staff , awesome part in the old town so close to the beach Room was spotless like the hotel , breakfast was good but could be a lot warmer then would be spot on , great bar at the hotel the prices are amazing we will be back loved if

Appey Ogenyi

Room was cleaned everyday. Staff were lovely. Good balcony. Would definitely come back

Glenn Jones

Great hotel and fantastic value for money Rooms cleaned every day Great breakfast with lots of variety Staff very friendly and helpful

Markie Irvine

Exterior room absolutely shambles no balcony no hangers and RUDE reception Staff. Toilet attached to the wall panel so you sit half on half off. I used the reception toilet !!!

Jo B

Lovely staff and nice and clean, but cold food always

Richard Pearce

Booked with Jet2 and stayed for 4 nights in April 25. We had a two bedroom apartment that was in immaculate condition and obviously just renovated. Everything needed was in the apartment, with the benefit of a separate kitchen and a bath in the bathroom. Friendly reception and great location to explore Benidorm - close enough to key areas and far enough away from the more chaotic areas.

Drew Topping

The apartment was great. We had a 2 bedroom apartment. All the rooms were really nice with a great kitchen. The air is €10 per day, but it works well in all rooms. You also pay a few euros for the Internet, but it was a strong signal. My son said the pool was great, and the location is pretty quiet, but close enough to all the action. We went to the bar around the corner, Bar Titanic, every day for our breakfast. Great bar by the way. All in all great place.

Sarah Swallow

Apartments very clean and basic, nice size balcony and quiet pool to swim in. Only downside it cost €10 per day for air-conditioning, extra charges for WiFi use and sun loungers. Would recommend requesting a high floor apartment that way you can save on the air con by opening balcony doors and using the sea breeze instead. Basically you get what you pay for .

Paul Neville

Great apartment nice quiet location does have young groups but reception staff were lovely

Chris Robinson

I read a few bad reviews on this place but I had no problems at all, the rooms were great service was great Sue and the other lady in reception were very helpful 😀 only downside as we have health issues was it was uphill but taxis were cheap enough. We would definitely stay here again . The view was amazing from the 25th floor

Gwen Brown

Having read the awful reviews about this hotel, I worried about staying there. All my family went for 4 nights to celebrate my 70th birthday. 6 adults 4 children ages ranging from 72 to 3 years ago. All I can say is I couldn't have wished for a better 4 days and nights. Rooms were modern and spotless. Cleaned daily, although We did find the rooms very, very hot with the temperatures hard to control. The location was perfect. Near to the beach and a lovely gentle walk to the old town and all shops, restaurants and bars. All the staff were friendly and polite. Excellent service with a smile. The choice of food was good. The children always found something they enjoyed. I would certainly stay there again.

Jonathan H

Overall the hotel is okay. I stayed all inclusive, breakfast and lunch were usually decent. Dinner was terrible. The meat they serve is awful quality. A lot of the food has no taste and is obviously the cheapest stuff they can get. The location of the hotel is the biggest positive. On a side note, Karl who works in the bar is the rudest member of staff. He's horrible and has no respect for guests or manners. He completely changes his personality when talking to non-Spanish guests. Being honest I wouldn't stay here again.

Richard Ellwood

We were a bit sceptical after reading some reviews of the hotel, however we had a great stay for 4 nights. Managed to get checked in early as well. Room was lovely and big, comfortable bed and a great shower room. Drinks were good but token system can be a bit of a pain, food was actually really good the times we went. Great location near the main bars/restaurants and beach.

Cheryl Peel

Absolutely brilliant hotel. Lovely friendly staff, lovely food, great location and after being closed for 2years? for a make over, it has definitely been upgraded compared to 4years ago when we last stayed in the hotel. We would definitely recommend the Rosamar to anyone and will definitely stay again 😀

Elsa Mckenzie

I heard some bad reviews about this place but I did have a good time it’s near the beach and shops the pool was nice and warm but lifts would come every fifteen minutes so I walked down 22 stairs to get down and 22 more to get back up. The food was nice but Little kids would not use spoons to get there food they use there hands. Anyway I had a good time room was nice and spacious.it come with soap and shampoo. Room was cleaned daily by staff. But the lifeguard at the kids pool dragged a 4 year old kid of the slide because he was waiting at the bottom for his brother. I had a good time

Shelly Osh

We arrived here early hours of the morning thirsty and tired travellers to find not even a bottle of water to be had in our room and a faulty vending machine. The apartment clean and basic bathroom could do with some attention beds comfy. Tables and chairs on balcony need replacing basic plastic and a bit grubby, same for beds etc around pool also rubbish bins need a good scrub. Small basic play area awful entertainment. Old/new town walking distance for the healthy/fit our family walked there but walking back hard better of grabbing a taxi which are not costly. Food great in the towns and great views but busy.

Aleks Domański

I phoned the hotel at 8 pm on March 13th to cancel my booking and I received a perfect response from the receptionist. She was extremely polite and efficient in handling my request. She explained the cancellation process clearly and ensured that everything was taken care of smoothly. I truly appreciate her excellent customer service. I can't assess the hotel entirely as I didn't end up staying there, but just wanted to praise the good treatment:)

John Forgione

Lovely clean hotel very friendly staff. If you have mobility issues maybe not great as it's up a very steep hill. Staff are very helpful and will order taxis as required.

Elaine 63

Excellent low rise aparthotel located in a quiet residential area in Benidorm. First stayed in 2007 and have been every year since! Lovely, large spacious apartments. Lovely indoor and outdoor pool. Large restaurant and bar area. The friendliest and most helpful staff. Children's play area. The complex is situated on a hill but if you're relatively fit it isn't that bad. Reception will order taxis if needed and there is a bus stop opposite. About a 15 min walk down to the seafront and the old town and about a 40 min walk into the new town. Looking forward to our next stay!

Paul Hofman

Great hotel, good food, good breakfast, standard buffet but quality was good. Fresh orange jus! Reception very helpful and friendly staff. Even in winter great place with the indoor swimming pool, nice temperature. Our room heating aircon wasn't working properly, but fixed really quickly after calling it. Downside of the rooms, is very noisy of the rooms above and below. We had cyclist above with those hard shoes and they sound very noisy on the tiles click, clack. Gameroom down in the basement is outdated. Rest of the hotel is good standard. Even for toddlers and babies.

Scott Mullins

Had a great stay at this hotel, which is a favourite of my parents. Rooms are really tidy and cleaned brilliantly. Service is great and staff are friendly. Location is excellent. Knocked down a star because I know it's probably out of season, but it would've been nice to have an outside bar next to the pool. Also, it would be good to have the option to sit out when eating in the restaurant. Final point is that a life guard would be useful as two people nearly drowned.

Sunil Chand

My stay during March 18-March 28. My idea for this trip was to just chill. I chose the hotel completely randomly and my choice was successful. The entire hotel staff was incredibly nice and professional, I chose all inclusive which was a good choice. The hotel is located near La Mata beach and a bus stop outside the hotel that takes you to Torrevieja center in 10 minutes.

joseph smith

I give the hotel 3 / 5 the extra 2 stars is for Sergio and the entertainment team . Very friendly nice and fun guy who kept our daughter entertained and us too , shame we didn't get to see him before we left this morning but want to thank him for making our holiday, all the best Sergio

Adam Owski

Nice hotel, very clean, good location next to sea however food at the morning is disgusting 🤮 Sausages taste of clove oil, eggs bleeeh, very little chooses. I’m so glad we have only took room with breakfast only, I can only guess launch and dinner would be same poor quality although I can’t tell. Other than that great hotel and friendly stuff, most important super clean rooms.

Hanna Komadovska

The rooms are old, dirty, and smelly. The soundproofing is nonexistent – you can literally hear your neighbor breathing. There’s a party in the lobby until midnight. I wouldn’t even mind, but when checking in a family with a small child, could the receptionist at least try to place us further from the noise? Nope! Instead, she puts us right above the paryy!!! This was the worst hotel experience of my life

Jamie-lee Sellars

Booked with our 2 year old for the reason it says no stag or hen party’s allowed so thought would be peaceful sleep with having our little boy. Had the worst set of people above us who had music on all night long and shouting to one another, I had to have a word with them. Not been a party pooper but shouldn’t have accepted a 2 year old on the booking with it been a loud hotel. We was on floor 4 and the lifts took forever with the pram. The corridors just had food left on them and wasn’t cleaned. It stated the cleaners would come every few days and they never come once so had to buy washing stuff to wash bedding/towels not what you want to be doing when your suppose to be on a relaxing holiday. €200 euros for a deposit when you check in and when we checked out had to wait half hour for the cash back nearly missing our transfer to the airport. Black hairs all over the room non of ours as we are all fare. Balcony was not safe the glass was all shakey, luckily got to use the sister hotel pool as was only a few sunbeds around the pool. Used vending machines in reception and would take money and not give you your things.

Mark Thomas

Good budget apartments. Not ideally located but the free bus service makes up for it. We were paying 5 to 6 euros for a taxi up the hill. The apartments are clean and far enough away from the centre to be nice and quiet. We didn't use the hotel next door but all it's facilities were available to us

Janice Oneill

We have just spent 4 nights here. Lovely clean apartment amazing balcony.we opted for breakfast which you have in the restaurant in the hotel next door. Staff are friendly. Food is amazing loads of choice. Hotel is lovely and clean. You can use the hotel facilities. Indoor pool gym. Please ignore any negative reviews

Scott Mckay

Only good thing I can say was view apart from that myself and my wife were treated really bad. Nobody came with fresh towels or toilet roll and they tried there very best to keep 200 euro deposit. We were spoken to disgustingly and staff were not helpful at all. And it's at top of big hill. I can say for sure I would never stay at this hotel again. I have travelled all over the world for nearly 40 years and this is by far the worst I've been treated.

Barbara Derek

We stayed here only for one night as we came only for the weekend. We had a lovely stay on the 29th floor, where the view was amazing!!! All the employees were nice, polite, friendly and helpful. We were even able to check in way before check in time. Our only issue was the shower as we had hot water for about 5 minutes then it turned to cold, otherwise everything was absolutely positive. We recommend this hotel and we will definitely return when we go back to Benidorm.

Jackie Tough

We stayed here last June and we loved ,the manager Jordi was very helpful and friendly the room was lovely everything accessible not to far from everything Jackie n Hannah

Yvonne Murphy

Absolutely love place to stay. Jordi is the friendliest host that you will ever meet. Very helpful and just so nice overall. The staff at the bar are really nice also and super friendly.

Sweenyt Todd

Good size apartment, air con, and a nice balcony. Close enough to all the bars and beach front. Also not far from old town tapas alley. It also had a washing machine which was a real bonus .

Jennifer Clarke

Basic apartment with most things you would need and value for money. We were spoken to like naughty school children by the host when we arrived slightly late (due to flight delay). We had been up since 3.30 and were really tired and I had to walk away so that I didn't retaliate. Once he had aggressively told us off, he then tried to backtrack by being overly jokey and friendly. We didn't speak to him again during our stay . Everyone raves about the little bar/cafe next door, but it was fully enclosed in the evenings as it was cold and people were smoking in there so it smelled disgusting. I can only assume the great reviews are from smokers.

ian jamieson

What a great place well equipped for a self catering holiday or enough restaurants nearby if you want to eat out and geordie in the office is so helpful

DAZ Ashton

We are here now. Very cloudy week in Spain. But been out walking and enjoying the surrounding area. The apartment is good comfy bed great shower. What else do you need. Lovely kept grounds with water park and other pools. We are self catering so can't say anything about restaurant etc.

Christian Løkka Karlsen

A very good place to sleep and stay, breakfast was also good. Only thing to be aware of is that it is mainly older people and families with children that is most at home here. If you want to go to Benidorm it is best with taxi for 13€, or bus 1,8€.

Linsey Gates

Me, my 9 year old son, 5 year old son and husband all stayed in this hotel week commencing 7th April 2025. The hotel itself is nice and clean. The restaurant and food were okay. The swimming pools outside were fine but absolutely freezing although this did not stop my boys from being in them. Luckily they opened the water park early when we arrived which my boys loved. Great feature and one of the reasons why we booked the hotel. Again, freezing though. The inside pool was good for when it was too cold outside although you had to purchase a swimming hat to swim in it. Slightly weird. Its very damp, run down and smelly down there. The ventilation inside and near any water was really bad. Rotting, mouldy walls and in real need of repair and updating. Our hotel room I was less than impressed with. We paid for an upgrade and it really wasn't up to my standards. Again, absolutely no ventilation in the bathroom, mould growing up the walls, ceiling and wooden window frames. Our shower head was not secured to the wall so shot everywhere and once balanced you couldn't move it. I found the room dirty. I always carry anti bac wipes and disinfected everything I could. I had to remove the duvet from the bed as it had brown marks on it which made me feel sick. I ended up throwing it on the balcony. You also have no lifts getting to the room so if you were on the third floor you had to carry all your suitcases up 4 staircases. The staff were all lovely and helpful. There really isn't anything to do in Albir and the beach is quite a walk. We went to Benidorm a few times and the village next door which was beautiful. Bus service and taxis were handy and also outside the hotel. Unfortunately, isn't somewhere we would go again.

Jim Eldh

Food was excellent! For breakfast there was always some different specialtys to choose from. Same for the evening meals. We were here for a week and almost never got the same food. Even tho it was buffet it was nicely done. All the personal was so service minded and kind straight through, from the receptionist to the maid and chefs. Got a 4 star for the room because we stayed at one of the oldest rooms, and it was time for a renovation.

Patricia Moug

On arrival the resort looked lovely. When checking in the reception staff were friendly at first and allowed us to check in early as our accommodation was available, however the attitude of the older lady on reception changed very quickly all because I didn’t fill a piece of paperwork out in capital letters. We then had a good 5-10 minute walk to our apartment which was located outside and right at the back of the resort. The apartment was very spacious for a couple on a self catering board and had a comfy sofa as well as a coffee table and a dining table and chairs. The shower was perfect as it was a walk in one. Unfortunately the tv in our apartment didn’t work and the balcony doors didn’t match up properly which let a breeze in so the apartment got very cold at night . The apartments were very noisy at night time with other residents. There is lots of restaurants close by for breakfast and evening meals and the beach was about a 20-30 minute walk away depending on how fast you walk. The local bus service is great with direct connections to Benidorm and Altea on the resort’s doorstep as well as a taxi rank close by.

Darin Byers

Great Hotel and location Hard working staff, very professional, clean hotel, bar staff and cleaning team were excellent. Food not great,quite disappointing really, so we opted to eat out, which was the only thing I would say on this.

Emma Sharman

Friendly, helpful staff in bar and reception, not so much the restaurant. Rooms are average, comfortable beds. A bit dated but clean. I had a room with a bath/shower however, rooms with a shower only, the bathrooms were much better. Rooms quite dark. Went in October where sun is lower than earlier in the year so the pool was only in the sun part of the day and had to move around the pool where the sun went. The hotel has high buildings around it which blocks the sun but this is due to the time of year I believe. We went full board, no drink included at lunch and dinner time but juice, coffee, water and tea provided at breakfast. Food was average, good selection. Cooked English breakfast provided daily in buffet style, along with continental. No smoking allowed around pool and certain parts outside. There is a designated smoking area which I thought was good.

Olivia Duke

Really really lovely hotel! All staff was great and friendly! Perfect location close enough to walk to places but far enough to go bed at night. Room was perfect. Was a perfect birthday holiday from my boyfriend and would love to go here again. Thank you to the hotel for nice welcome and for the birthday drink sent to are room! 🥰

Jacqueline G

Lovely hotel. Food selection was fantastic! Never really saw the entertainment team (except in the restaurant). Maybe a little further away from the "busy area" but we were fine with this. The area felt quaint and authentic.

Malcolm Senior

Loved the hotel. Good food and nice room. Location excellent. It is up hill. Not to steep.

Joana Oliveira

The all-inclusive meals were satisfactory, offering a good variety, although I found the selection of fresh salads, soups, and cheeses somewhat limited. The bar offered an exceptional wine selection and a wide variety of alcoholic beverages. The elevators were slow. The room was well-equipped with a kettle, refrigerator, and other necessities, and it featured a pleasant balcony. The hotel's location was excellent, being in the town centre and just five minutes from the beach. Overall, I would certainly consider returning.

Andy Kelly

Location is great food has been acceptable mostly Spanish elderly guests that stay here. Hotel could do with a good update. Very tired looking in areas. The bathroom smells like most of the guests have been sharing our room to take a poop, drain smell is awful!!!!! Kids entertainment room is really good modern and free gaming with staff to monitor the little ones whilst in the younger play area. This facility was really good. Most of the staff were great apart from one. Anita one of the bar staff who is miserable and likes to be rude to the kids when they are playing in the magic cafe. And when asking for a drink you would think you had just told her one of her family members have past away. Yes I don’t think bar work should be her allocated position. Anyway the hotel resembles the Cecil hotel from the Netflix documentary, check it out that will sum the place up better than I have.

Anna Pielach

The hotel is clean. Great location. Close to the beach, park, bus stops and the train station. Our room was ok. The weather in January was excellent. All the members of the staff were very kind and helpful. We would like to thank Katya for helping the Polish tourists, Anita for providing us with bus/train timetables (and great drinks!:), Ali, Ivan and all the other bartenders for the most amazing drinks. You made our little winter holidays special. Thank U:) Room 421.

Nora

Leaving tmrw night/early Wed morning. Rooms are spotless, cleaners come every day and they are very polite and respectful. Reception - brilliant. We eat/ate our breakfast, lunch, dinner and snacks on -2 floor - food was very good and something for all age groups (I am traveling with my toddler and two teenagers). We have a room on third floor, park view. Lidl 35min walk, supermarket 3min walk, playground and park around the corner, pharmacies 5-10min walk (we used Doctorsa for my toddler bc we needed antibiotics for her), beach (old town) about 5min walk, McDonalds -5min walk (their menu is so much better than UK one). Mostly Spanish guests which is good because it makes this hotel great for families with children. I saw some reviews saying about bad smell - flush ur toilet as soon as u arrive and first thing in the morning and it will go away - same issue at UK hotels (old buildings) so its not a big deal. A/C works very well. TV has multiple channels incl Eng. Fridge keeps everything cool (even better than the one I have at home haha). Water pressure - very good, literally can jet wash yourself (in a good way). We havent tried out pool and top floor bar because we spent most of the days outdoors but might do it tomorrow (on our last day here). Defo coming back next year!

Brandon Paddison

Overall our experience was great, lovely staff , great food; accommodation great. However on our last night our room flooded, the receptionist was rude, wasn’t bothered about helping us or others. Couldn’t move us rooms due to not having any available, only offered us towels for cleaning the water. No housekeeping sent to help. Had to move hotels. Put in a claim for them to lie on it saying they had offered us a room swap but I didn’t take it.

Adam Tether

Room 312 inside view but only sleep in there as so much putside space and seating it's not a problem. Staff cannot be more helpful and nice feels like a cosy hotel but very large. Food is very nice alway something we fancy. Would 100 percent come again.

Karen Heath

Busy big hotel. Rooms clean and comfy. .food in abundance (busy at all times in dining hall) entertainment good. Can't complain at all 👍

Chelsea Bailes

Just got back from week here, all inclusive for a family of 9 (3 rooms). We requested 2 of the rooms be next to each other before our arrival and this was met, these two did not have the best view however the third room had a lovely view of the pool. The whole hotel was clean and tidy, the cleaning staff made the beds and changed the towels everyday (if needed) and the staff were seen cleaning throughout the day. The staff were brilliant with the children (2,3,7) and the hotel has a mini disco and entertainment (magic shows, dancing) every night starting at 8:30. There was also entertainment throughout the day however we never did any of these. The food was better than we had expected based on reviews and there was a theme (Mexican, Chinese, USA etc) every dinnertime. There was also food available throughout the day with the snack bar (in the dining room) available outside meal times. The waitresses were brilliant with the children and kitchen staff were always refilling the food. The only downside of the food was there was a lot of fish on offer, which we do not like. The whole family had an amazing time thank you!

Hannah Gill

Lovely friendly hotel, great variety of food (with a daily theme at dinner) and drinks, immaculate. The air con is fantastic, the room kept cool all day at no extra cost. Wifi is free and is decent in the rooms but not so good by the pool. Always able to get a sunbed, pool doesn't open till 9 so people can't put towels down at the crack of dawn. We stayed for 2 weeks and loved every minute. It's away from the hustle and bustle so it's quieter but still close to the beach, shops and restaurants, about a 10/15 minute walk to the old town. The children's entertainers are brilliant, but we didn't get to see the later entertainment so can't comment on that. We requested a mountain view room and were given one. The only thing that could have improved our stay would have been a fridge in the room to keep our drinks cool. This hotel is so underrated, it really is great value for money.

Raymond Earl

Our 4th holiday to the Fiesta Park it never fails to be an enjoyable. The reception staff are always helpful, the rooms are really good and recently updated, all smart an modern. I also have to say the rooms are kept spotlessly clean. The food is varied and always nice, the restaurant staff are always smiling, chatty and work really hard. We stayed all-inclusive again and can't fault anything, the bar staff are amazing, never had to wait long to be served, some reviews say differently but our experience on all occasions has been fantastic. In closing I couldn't recommend this hotel any higher, its a true hidden gem. Another plus is you get a very good mix of nationalities and ages. Thanks again for another fantastic holiday.

Jim Andriola

The hotel was clean and the rooms although dated were serviced every morning. Food is basic don't worry you won't starve there is always something to eat may not always be hot though. Bar staff are friendly and afficiant good location and if your not happy with the food there's a burger king at the end of the street.

Martin Covey

Nice hotel in a great location offering good food and service, my only disappointment was the lack of information regarding the construction behind the hotel with workmen starting at 07:30 and even now at 18:30 still working on site.

Paul Roberts-tune

On arrival, I found the sliding doors to the balcony had been broken for what looked like a break-in and wouldn't lock. I did get another room next door, but it was the same thing. After 4 rooms later, all with the same fault, I found myself in a dated room from the 80s, as was the other rooms I was temporarily in. The bathroom was also not that great, but all ementies worked. The door was rottered at the bottom from the shower, and the mattress hadn't been changed since the hotel opened as I sat through it. The over sheets are also dated with stains on. The hotel is located in a great place, being a 2-minute walk to the beach and 1 minute from McDonald's and Burger King and other local shops. The food was OK but nothing to write home about and wish I never paid full board for as I often found myself eating elsewhere. Some staff was OK, but one in particular was quite rude to a point of aggression. I think he was the manager . They do have a pool, but when the wheatear on the beach was too bad to go into the sea, I did put my hand into the pool to test it. I got such a fright as it was so cold it would have been impossible to get in. There is such an abundance of hotels here that they really do need to up their game.

Robert Green

The Mont Park Benidorm, well this a small hotel in Benidorm, just outside the noise and hustle and bustle of the strip which is an easy five minute stroll away. The beach you can get to in three minutes , Burger King and MC Donalds are next to the beach so you can sit in MC Donalds and have a bite to eat and a coffee or a beer and then go back to your spot on the beach, brilliant. The food in the hotel is just brilliant,lamb shanks,chicken brest, veal steaks and the best breakfast in any hotel we've stayed in. The bacon is a proper bacon and not the trend of these days to have a composited mess of fat and meat, its streaky but it's the real stuff. Sliced and boiled potatoes are the ones to go for at dinner time. The rooms are cleaned every day with clean towels, if there's one towel short just tell reception and there give you two. The reception staff have always been good to us so I can't say anything bad about them, I did see an English couple being rude to one of the receptionist, it was about nothing really, just a I want rant, very common these days,very embarrassing. Look, this a Spanish hotel with mainly Spanish people but you will be treated fairly as the Spanish. A great little hotel that's always a pleasure to stay in.

Cathie

Coach dropped us at bottom of steep hill difficult to get up with walking stick and suitcase. very little English spoken and no English food to speak of. No special Xmas meal at all Spanish celebrate on Xmas eve .. even then nothing special. Will not be going back.

Billy Graham

We got the family room and it was big enough for our family of four. Cleaned every day A great well run hotel close to all amenities and the food was superb always different varieties from the buffet and we all enjoyed every meal. Enjoyed the roof top pool and night time entertainment on our last night in the complex will be memories to keep forever. Will definitely be back to benidorm in the near future and will be hoping to book this gem of a hotel again

Àndy Triffer

Not to far from beach nice rooms t.vs and air con only downside is window views and balcony on so.e rooms enclosed if an ground floor can't make out the weather needs a mirror pointing up but the roof poolis lovley not massive but nice place to relax and sunbath..

Alun Lewis

Had to move rooms after 1st day problem with water supply on another floor Staff extremely helpful and supportive.

DANNY MACLEAN

Old hotel. Quaint very charming. Used to go with the name Hotel Condal. Stayed here 1982 not much changed. Think it might be the same cook.😂

Moira Gobbett

Friendly staff, food is good. Not far from the beach but up a hill.

Jacqui Clegg

Came here for a short break with family on a bed & breakfast basis. We had a very pleasant stay! The hotel was decorated very tastefully and the rooms were very clean and comfortable. We also found all of the staff to be very courteous, welcoming and attentive. Although we only had the bed & breakfast package, we found that the drinks were very reasonably priced for a hotel (e.g. €1.50 for a glass of wine). There was also the option to upgrade to all inclusive at a very reasonable rate. If we were staying longer, we would have probably chosen to upgrade for a couple of days. The breakfast buffet had a great choice of hot and cold choices, including meats and cheeses. It was a nice relaxing atmosphere in the restaurant area and we were greeted very cheerfully by the staff there each morning! The hotel is located approximately a 10 minute walk from the Old Town and sea front; however, there are plenty of restaurants and shops just a couple of minutes walk from the hotel too. Its also a lovely walk through the Old Town and along the promenade up to the stunning viewing platform and then down towards the New Town where it is very lively with entertainment all day and night. There really is something for everyone here!

Eleonora Gudkova

We went there for our break in March. Half Board. The food I found was good. Very friendly and helpful staff. Small pool on rooftop and larger pool next door across a small road (shared with another hotel). I wouldn't recommend it for an all-inclusive or a hotel for kids. Overall it's a good hotel for a short break. Enjoyed staying at this hotel.

Lily Alice

Decent hotel. Manager Alfonso and the team have good energy. Hotel is abit smaller then in pictured so don’t be high expectational however the rooms are huge. Would have be 10/10 if they put fridges in the room but that’s me being picky. Drinks are strong, food is nice too. Come stay you’ll enjoy yourself.

Jan Harper

The hotel is very well decorated, very modern, as are the rooms The staff are VERY helpful and friendly, really lovely. I would say that the roof top pool is not heated and not very big or deep, barely waist deep but it is still nice. The roof top terrace is a real sun trap. Only issue is that our room's (and our friends room also) air conditioning did not blow out cold air so it has been quite warm in the room to sleep especially. This would be much more of an issue in the hotter sumner months. Over all very much worth the money! All-inclusive was excellent (although could maybe add a spiced rum to the list)

Stu Bowers

Stayed in October the staff were very accommodating nothing was to much trouble room was a good size modern and clean there was a good selection of food in the buffet and a chef cooking the meat fresh Location is perfect not to far from the main strip I can honestly say that my stay was incredibly pleasant, and I've already booked my next trip If you're looking for a combination of excellent hospitality modern comfort and a great location look no further. Highly recommended!

Lisa Duggan

Had a great time at the pool party Raffa was very helpful made sure we had everything we needed. Good value for money, drinks were food was good. The place was clean and tidy great staff very friendly nothing was to much would definitely come here again

Jordanne Rhodes

Recently stayed at this hotel on a girls holiday staff were excellent and very helpful and welcoming and are always on hand if you have any issues or concerns. Food was brilliant can’t complain it was close to walk to the beach and bars which is always a bonus. Would definitely recommend this hotel and would definitely stay here again. Rooms were also brilliant.

JB11

I think 3 stars is fair – nothing more. It’s a hotel, about a 15-minute walk from the main strip. It's not exactly great, and you might find yourself questioning your life choices when you arrive. The rooms are outdated but clean (except when given your room key to find the bathroom looking like the attached - we were offered a drinks token of which we were only allowed a foul tasting beer) , and it does provide a bed…. I guess it depends on what you're there for; if you just need a place to sleep and plan to be out all day, it's fine for the price. But I definitely wouldn't plan on spending much time in the hotel itself and wouldn’t expect anything more than that .. a bed and a shower

Taiwo Karim

I would not recommend staying at this hotel. I recently stayed at this hotel and was told I had to pay a deposit, which I didn’t mind. I was told the deposit would remain in my bank and only be taken if the room had been damaged. I noticed they took the money straight away, this was the first lie!!. I checked out on the 3rd of March and was told the room was fine and I would be reimbursed my 100 euros. It’s now the 20th of March and still no sign of my deposit. I have even tried to contact the via email, which I got no reply. If u read the other negative reviews u will see they put the email you are supposedly supposed to contact. Do not stay at this hotel as I’m not the first and definitely won’t be the last to be conned out of 100 euros!!!!

Tyron McCarthy

Excellent venue for stag and hen parties. Really good vibe and everyone seemed to enjoy themselves. Short hill walk down to the beach and five mins from strip. I would definitely come again and thouroughly recommend. Don't let the star rating put you off, food was great and lots of it.

N M

Location of hotel is great but if you're not out partying until 2-3am I would take earplugs! We were in room 303, looked right onto Waikiki Bar and it was NOISY! The shower also had a problem regulating temperature so be careful, when it's hot, it's scolding! Hotel itself is lovely, clean, and bar/restaurant staff very friendly, can't say same for guy on reception when we arrived, don't think he even spoke! We were half board and both breakfast and dinner were great, warm and plenty of choice.

Peter

Holiday 29th March 20225 Hotel very nice. We went all exclusive but we were asked to pay for a cider. We've not seen any snack between meals. We were in a room where the sun was most off the day so the room was like a oven, tried the air conditioning at 12.30 am but did not work, couldn't open doors as there was loads activity (not unexpected) as its is benidorm. Next morning informed the receptionist but told air-conditioning only available in summer . Asked to speak manager ,told couldn't as he's not in till Monday 31st. However easyJet was very good and got us moved to another room which was cool. BE CAREFUL ON AIR CONDITIONING.

Margaret Steele

Brilliant holiday, lovely clean rooms and cleaned/beds made every day, bar and restaurant staff were amazing even on the day the restaurant downstairs flooded they brought all the food up and everyone was seated and fed, fantastic location we had a room at the front of the hotel it was the perfect spot for us, a lot of varied food lots of different choices and AI was great, only negative we had was reception staff a smile wouldn't hurt them. We're already planning to book for next year Update we've already booked for next year

Thomas Herd

We visited the Riudor in August of this year. After previously staying at another hotel we thought we would try the Riudor for a change. The hotel is very clean and the rooms are lovely with a good balcony overlooking the Benidorm Strip. The room and maid service were always of a high standard. We booked half board, breakfast and evening meals. Breakfast is the normal food one would expect and there was always plenty but the choices for the evening meals we did not find up to normal standard. The hotel advertises as a 4 Star but the food in our previous location which was a 3 star was far better and more of a choice. As I stated this hotel is advertised as a 4 star hotel well perhaps their food choices should be upgraded to reflect this status. We actually ate out more often than planned due to this and we were not the only residents who felt this way. The pool area - well you need to be up for 7.30am and stand in a queue and await on the cleaners to finish the pool area before the Grand National starts and your mad run for a couple of sunbeds. Hotel is in a great location but we felt due to the poor or lack of meal options that this will be our first and last visit to this establishment. Jet2 also advertised the hotel as child free but on a number of occasions there was certainly younger children under 16/18 present - this might be a fault of Jet2 advertising this as an adult friendly hotel.

Janet Trowse

The rooms are nice. Very clean. Staff at the bar, room cleaners friendly the reception staff we found very offish. The food is nice. Lots of choice at breakfast and evening meal. The location is great if you don’t want to sleep until 3:30 as the hotel is sandwiched between very noisy bars, because of this we would not stay again.

Ansa Khan

The hotel is getting a single start because someone decided they were starting construction and refurbishment, during the Easter holidays, the one week that they have the most guests. I stayed in room 405. I woke up daily to the sounds of drilling and hammering, I suffer from migraines and it’s been torture. Imagine only having 1 week off from work, to sleep, rest and relax and paying a lot of money, only to have spent the last five days suffering from excruciating migraines because they decided to replace the windows during the school holidays. Not happy at all. Just to add they have been carrying out construction work for the last year consistently. Please read other reviews, where the same issue has been highlighted and nothing on the hotels owners part to avoid disturbing paying customers. Please do not bother replying to my review, with some unhelpful apology. I will not be recommending anyone to this hotel and won’t be staying here again.

farzad fazaeli

We stayed at this hotel for a special occasion, hoping for a comfortable and relaxing experience. Unfortunately, there were several issues that impacted our stay. 1. The sofa bed in our room was very uncomfortable, to the point that two of us had to sleep on the floor for several nights. 2. On our last day, we had a late-night flight and planned to rest in the morning. However, starting at 8 AM, there was loud construction right outside our room, including drilling, stone-cutting, and woodworking. The noise and dust made it difficult to rest before our journey. 3. We reported these issues to the hotel staff, but despite following up, we did not receive any resolution or response. While the location may be convenient, our experience was not as expected. We hope the management takes guest feedback seriously to improve future stays.

Elie King

Hotel Maya Alicante is located approximately a 15-minute walk from the beach and a 25-minute walk from the city centre. The breakfast is rich and varied, offering options for every guest. The rooms are clean and comfortable, and the hotel’s terrace provides a pleasant space for relaxation. The only minor drawback is the sound insulation in the rooms; depending on your neighbours, there may be occasional noise. However, this does not diminish the overall positive experience of staying at the hotel.

Maciej Samborski

The location is very good with convenient bus connection from Alicante airport, 15min walk to the beach and a great view of Santa Barbara Castle. The sleep quality is extraordinary with great spacious bed, great mattress and pillows. Rooms are freshly renovated including bathroom. Breakfasts are a bit dull but some vegetarian options can be found, Cava is available and the breakfast room is bright and sunny to start your day, also no waiting required. The only downside is the AC/ventillation issue in rooms: there is a lingering smell of cigarettes, bathrooms and other smells possibly from other rooms which means you need to open balcony door when you come back to your room, and when you wake up the smells are still there. Definitely requires attention from hotel managers.

Mike Rupp

Hotel is situated very conveniently near the castle, bus stop no2 and a tram line which gets you to Benidorm and the city. Rooms are clean and the staff is very friendly. In my eyes the hotel has deserved another star. We only had breakfast and I have to say that the cooked breakfast was awful. HOWEVER all other options were great. They even offered “breakfast Cava”. I can only recommend the hotel and would return anytime!! 👏👏👏👏

gill grant

Fab location. Could see the beach from our room. Room a bit small but adequate. Comfy beds. Central location near pubs and clubs but not noisy at night. Plenty of sun loungers round pool. Choice of food amazing. Even a great selection at lunch time. Staff were brilliant all over hotel.

Ethel Baker

Arrived 7/04/2025, food lovely, catering staff, cleaning staff, bar staff, absolutely great, early hours Thursday morning, man came into our room @2.28am, said it was his room, in fact he saw our things around the room, he started to close the door, I ran towards him told him to get out, he showed me on his phone, his room number which was in the annex, of the hotel, a staff member arrived to which she saw him on camera, she brought him to his room, I rang down, nothing can be done till 9,30 morning time, we asked to see manager, Miguel, friendly enough, offered two Drinks each, to which we refused, as it was total inconvenience, to our holiday, I suggested if we booked online about discount, that came back @10 pc, no not good enough, we where told our room had to be unlocked, no one asked this man why, he entered our room, no staff member asked if we where ok, it seemed to be our fault, by couple staff members, seems we made big deal out of a man entering our room, that we paid for, same day the locks where changed obviously, they got it wrong, with the door numbers, lovely hotel but it needs over haul, of proper management, that listens, to the customer, unfortunately we won't return,

Caroline Manley

Depends what you want from your location. But this hotel is located right at the top of the strip, so close by for a short walk home. The hotel was clean, although I only ate breakfast on the morning we left. There was lots of choice and food tasted good.

Eric DEBBIES

Recently had a weeks stay,Room 307 ,which faced the street,(which we requested)The hotel staff in all areas are very friendly, (and happy to help,)All areas of the hotel spotless, The food was exceptional,and hot.,with a great selection.The room had hairdryer,safe(free)fridge,TV,we had large twin beds,the rooms where cleaned everyday,plenty of towel changes(leave in the bath/shower if want new)No kettle,,Nice reading room.Good. entertainment in the hotel bar, and terrace bar,Great location ,could be a little noisy when Morgans Tavern was closing,if balcony window open,but couldn't hear when closed,,our choice to be at the front,thought would get more sun,so if your a light sleeper perhaps get pool view at the back.Yes I would stay again,,What I thought was good,was if your departing before restaurant is open,providing you let them know before 8pm the day before,you can go in restaurant 5am to 7.30am for continental breakfast . Cereals, toast,cheese ham,biscuits,juice,tea or coffee.The hotel is a short walk to the beach and market,near Western saloon ,well worth a stay here

Claire Auckland

This was mine and my partners second stay at this hotel but the first for 4 of our travelling party. I know that this hotel is of a high standard, especially the food and service. One of our party said it was the best buffet food and selection they had experienced in a hotel, and we all agreed. The rest of our party were equally impressed. I'd like to give special mention to Merchee from the restaurant, she is a credit to the hotel and extremely friendly. She even remembered us from our stay from November 2023. We were also impressed with the Gala Dinner provided on New Years eve, it was unexpected but most welcome. We weren't able to stay until midnight as we had arranged to meet friends at the beach, however the atmosphere, food and service from all the staff was excellent - thank you!!! We only had one slight reason to complain about the stay. One of our party's case was misplaced by the airline so we arrived at the hotel without it. On check in the receptionists were really helpful and offered to help us out if we needed them to. When we received message a day later that the case was located and we needed to call a number to arrange delivery, we had issues using our mobiles so asked at reception if they could help, either by calling for us to help with the language barrier, or if we could at least use a phone line. The receptionist was different to check in, her name was Ana and was quite unhelpful, even to the point that she was rude. In the end she tried to call once and said the line was engaged, and that was the end of her help. This was a disappointment because every other member of staff was amazing, helpful and friendly, it's just a shame we had to encounter this. Despite this one small reason to complain, we thoroughly enjoyed our stay at the Calypso, and I have no doubt that we will be back again in the future. I will definitely be recommending to family and friends as well.

Susan Lupton

The Rialto is a great hotel situated in a quiet spot but still close to the nightlife, shops and beach. The food is excellent with plenty of choice. As it's a smaller hotel, the dining room isn't too busy, so unlike the larger hotels, there's no big queues at meal times.The rooms are cleaned daily. I would recommend this hotel to anyone.

Paul k

We stayed here during 12/3/25 Room was OK,lisa on reception was very helpful. We watched Alan in cabaret room and was very good involving everyone to participate. Great fun!

Ste Bee

Hotel was lovely and the staff are a credit to Servigroup. Nothing was too much trouble. Lisa in guest services very helpful and knowledgeable. Carmen in the restaurant always pleasant and welcoming. There was always a good selection of food in the restaurant. The only gripe was the sunbed issue with people reserving sunbeds then disappearing for hours despite there being a 15 minute limit. However we would return to the Rialto. Overall a very quiet, friendly hotel.

Cathy Devlin

Lovely hotel, on the smallish side, quiet atmosphere which I liked anyway as everything seemed more personal, good food, good rooms, only issue was people can hear each other through the walls, common issue with hotels though. Also positioned up an incline

Geoff Carter

Very nice hotel, handy quiet location, great friendly staff. Food choice and quality excellent.

james jukes

Entertainment was aimed at spanish guests. Room could do with a bit of an update, beds were uncomfortable but these were the only negatives

David Moore

Great value Hotel. Rooms clean , service very friendly and helpful. Location very good. Lots of choice on the breakfast buffet. Close to beach. Only a 20 minute bus (02/03) to Benidorm city centre. Seemed to be mostly Spanish Tourists staying here which is a good sign of a great hotel if the citizens of the country are staying. We unfortunately had a problem with anti social English "lads" in the room next to us. Getting drunk and being violently sick from 3am -7am (which we could hear through the walls). After 3 nights of this - We went down to reception asking for a room change - the reception understood and granted us one. Which was brilliant - the relief of getting a good night's sleep. Very understanding receptionist, we were very grateful. But it goes to show the personal touch the hotel has - other places might have just said tough luck. If you're wanting a clean , friendly , relatively cheap hotel. Id highly recommend here. Thanks to the hotel team

Irina Dorosh

We would like to thank all the Torre Dorada Team for such a welcoming and warm atmosphere. Me and my family came again this year and are satisfied with the service, room and many other things. The food is tasty, everything is on time, the staff is very welcoming and smiling. We felt like at home - and this is the best compliment we can give to the hotel. Warm greeting from Belarus and prosperity to all of you. See you again!

Estera Stegintka

We arrived in the evening, when we woke up in the morning we were shocked at the room we got, with a beautiful view of the sea and mountains, you could see the entire beach, wow 😮❤️ The hotel is on a hill, we had a room on the 4th floor, but it seemed like it was on the 9th. The hotel is perfectly situated, next to a beautiful wide beach, you can go down to the beach by stairs or a slightly steep sidewalk. For a hotel***, I highly recommend it, it is very clean, the rooms are well-kept for their age, and I will happily go back there. (There are no beach towels, but in stores they are €5, prices in the bar are very good)

becky louise

Seaview room was amazing for views but the railing didn't seem very sturdy. Breakfast was good but dinner could at least have a few more options for children. Shower in bathroom leaked quite a bit. Some of the staff were very friendly others not so much. Local information was very limited was given a map of area but only in Spanish.

penny kirkland

I thought i had booked into Fawlty Towers!!! We were in the studio apartments around the corner and wow nothing like the photos...the room was like a prison cell with no balcony. Very dated room needs a complete refurb. Roadworks outside waking us up at 8.00 every morning. The stairs upto the apartment are lethal if you have any issues walking etc do not book. The food at the main hotel was absolutely laughable the breakfast was hotdog sausages, raw bacon, tomatoes and slimy mushrooms that was it - the other few plates were questionable and not even sure what they were. Basically i had toast and butter then evening meal i ended up with a cheese cob as everything was cold or inedible - out of our 5 day stay half board we had 2 breakfasts and one evening meal. Positives great area and i have never laughed so much at how bad things were ...lots of other hotels that are alot nicer nearby.

John Brent

Positives: Location is very good. Staff are friendly. Beds are comfortable. The balcony was nice on 501 It's fairly clean. Good shower pressure. Negatives: Room 208- A small window to a dark space, very claustrophobic. Very outdated. Lumpy pillow. Room 501: Air conditioning wouldn't work, sensor on the door was making it come on but flashed straight off. The whole hotel is outdated it was probably a good standard 20 years ago. The walls are paper thin you can hear every noise even running water. It's impossible to get a good sleep with noise from the corridor and the street. I wouldn't stay again. Very disappointed Vs the reviews I read. The rooms are basic no kettle, no fridge, no hairdryer.

Amy

Hotel was great for the price, everything me and my boyfriend needed. Perfectly situated between the old and new town and a 30 second walk to the beach. However I will say it is located in an extremely noisy location. This would’ve been a 3 star review if not for the customer service in which we felt very well looked after. We asked to move to a quieter side of the building and they were more than happy to oblige. Great customer service, good complimentary breakfast, ideal location

Bill Parish

If you stay hear don't book your stay with food included, spicy sausage and garlic mushrooms are not what I eat for breakfast. Rooms are clean,the hotel is opposite a school, a bottle bank at the side so it's very noisy we could even hear snoring from the next room

Vita Victoria

10 stars out of 5 to the personnel! They were all just too nice at the reception and in the restaurant. Location 20 m from the sea is great. The rooms are not too modern, but fine, and it was very clean. The only disadvantage was the noise from the street at night sometimes.

Hiren Karia

I recently had the pleasure of staying at this fantastic hotel, and I cannot recommend it highly enough! From the moment I arrived, the service was impeccable. The staff greeted me with warm smiles and made me feel right at home. Their attentiveness and friendliness truly set the tone for an exceptional stay. As someone with coeliac disease, I often face challenges when it comes to dining out, but the hotel’s kitchen went above and beyond to cater to my dietary needs. They provided a wonderful selection of gluten-free and vegetarian options that were not only safe for me to enjoy but also absolutely delicious! The rooms were also amazing. They were spotlessly clean and neat, showcasing a modern aesthetic that made for a comfortable and inviting atmosphere. I appreciated the attention to detail, from the fresh linens to the well-appointed furnishings. One of my favorite features was the shower, the water pressure was excellent. And let’s not forget the spa! It was outstanding and offered great value for money. A great ambience with soft music and LED lightning makes it stand out. Overall, my stay at this hotel was nothing short of perfect.

Andy Ransom

Short break in February including Valentine's night and we were not disappointed. The special spread they put on was just incredible. Jacinta the restaurant manageress is an angel and helped me arrange a little surprise for my gf with very little notice. I can recommend this hotel as a wonderful experience with happy attentive staff who go the extra yard to make it so memorable.

Nicole Walker

The hotel is fantastic, great rooms, little small but don't spend that much time in the room anyway. All the staff were super friendly and helpful. My husband had left his phone in the taxi and the gentleman behind reception (jose?) Was extremely helpful and helped us retrieve the phone. The cleaning ladies did an excellent job too. The hotel is well maintained and looks almost new and the food, both breakfast and dinner) were delicious, there was lots of choice so catered for everyone, the last night we had pork ribs for dinner and they were honestly exceptional! Would definitely recommend this hotel and would absolutely stay here again.

Tracy Blood

The hotel is located well for everything. It’s immaculate clean and whilst the rooms are small they are modern. The service from the staff was excellent throughout our stay. Couple of improvements to make it 5 stars for us :- The ability to regulate the room temperature yourself as the rooms are very small and they get too warm There’s a glass window to the bathroom whilst it looks nice with fancy lighting, it’s impractical at night as when you put the bathroom light on to use the loo the entire room lights up and woke my partner. The food choices in the evening weren’t the best. All very beige, not very hot, and frozen vegetables. At least the salads were nice.

Andrew Kirk

Best hotel we have stayed in when visiting Benidorm many times. Rooms were clean & tidy with all amenities, reception staff go above & beyond to assist you in any way they can. Restaurant as nice decor & the food was amazing with a very varied choice every day. We will use this hotel everytime now going forward as it really is the best around with a great location. Highly recommended.

AJW

A very pleasant place to stay. The room I had was fairly basic. Though it was very clean with all the facilities needed for a base while I visited Benidorm. The ladies cleaning the rooms were very attentive. The staff on the reception desk were always polite, attentive helpful. The hotel is clean and in an excellent location for exploring the old town and the beach. If you're looking for somewhere lively for the evening, this hotel isn't that far away from the very active nightlife. I wouldn't hesitate to stay here again.

Yvonne Pannett

Brilliant little hotel right on the beach front . Very clean and excellent staff

Raz

Amazing location and beachfront but my back is aching from the horrible beds. They are hard and you feel the mattress Springs. Couldn't sleep well because of it. The room itself is ok but we knew that beforehand. We booked it because of the location not knowing sleeping will be an issue. sleeping (or not) to the sound of the waves is nice though.

manika sahi

I was very doubtful about this place while booking so I booked 2 nights here and one night in some other hotel.. but trust me have I not paid for the other place already, I would have extended my stay here for sure. But just because of this hotel, I have extended my stay & booked another night here. the location is awesome, the staff is friendly, special mention to the people at the reception (both morning & night shifts), they were very helpful and wonderful to talk to made my stay even more smoother. Rooms are spacious, with clean, comfortable beds & pillows and a mind blowing view to the ocean.. if you love the sound of the waves and to look at the water while sitting in your room/bed.. this is just the hotel for you to unwind !! Can't wait to come back. Room 404, best view !!

Jason Bates

Hotel Bilbaino for me, was perfect! Spotlessly clean. Rooms were spacious with everything i needed. Friendly, informative staff. 24 hour reception. Location is the BEST. 10 steps onto the beach. Everything else within walking distance. Great views. I'll definitely be returning.