3 Star Costa Blanca Holidays

Appey Ogenyi

Room was cleaned everyday. Staff were lovely. Good balcony. Would definitely come back

Glenn Jones

Great hotel and fantastic value for money Rooms cleaned every day Great breakfast with lots of variety Staff very friendly and helpful

Jo B

Lovely staff and nice and clean, but cold food always

EverybodyLuvsALF DJ

In the old town away from all the hustle and bussel but a nice walk into it along the beach front

Markie Irvine

Exterior room absolutely shambles no balcony no hangers and RUDE reception Staff. Toilet attached to the wall panel so you sit half on half off. I used the reception toilet !!!

Drew Topping

The apartment was great. We had a 2 bedroom apartment. All the rooms were really nice with a great kitchen. The air is €10 per day, but it works well in all rooms. You also pay a few euros for the Internet, but it was a strong signal. My son said the pool was great, and the location is pretty quiet, but close enough to all the action. We went to the bar around the corner, Bar Titanic, every day for our breakfast. Great bar by the way. All in all great place.

Sarah Swallow

Apartments very clean and basic, nice size balcony and quiet pool to swim in. Only downside it cost €10 per day for air-conditioning, extra charges for WiFi use and sun loungers. Would recommend requesting a high floor apartment that way you can save on the air con by opening balcony doors and using the sea breeze instead. Basically you get what you pay for .

Chris Robinson

I read a few bad reviews on this place but I had no problems at all, the rooms were great service was great Sue and the other lady in reception were very helpful 😀 only downside as we have health issues was it was uphill but taxis were cheap enough. We would definitely stay here again . The view was amazing from the 25th floor

Claire Eastman

Rooms are clean & tidy. Found one of the cleaning ladies very rude. No shop on site, no bank machine. Resturant closed.

Michael Aubert

It's hard to fault the apartments. They are a good size and have everything you need. If you don't mind a short walk to the beach and you want value for money it's a great place to start. The only problem was that the fridge didn't work on the first day, but it was changed for a new one the next day. There's a Chinese restaurant just .2 miles away and you can eat 3 courses and get merry for less than 12 euros per person. The old town is definitely the nicest area but since we paid £250 for a week flying from Bristol we aren't complaining. Benidorm is definitely not what we expected. Yes it has its places to avoid, if getting drunk and being very English isn't your thing. But scratch the service and find the real Benidorm and you'll find something very different. I would definitely come again but probably not in high season, but that's just me..

Gwen Brown

Having read the awful reviews about this hotel, I worried about staying there. All my family went for 4 nights to celebrate my 70th birthday. 6 adults 4 children ages ranging from 72 to 3 years ago. All I can say is I couldn't have wished for a better 4 days and nights. Rooms were modern and spotless. Cleaned daily, although We did find the rooms very, very hot with the temperatures hard to control. The location was perfect. Near to the beach and a lovely gentle walk to the old town and all shops, restaurants and bars. All the staff were friendly and polite. Excellent service with a smile. The choice of food was good. The children always found something they enjoyed. I would certainly stay there again.

ihtos

If you enjoy the company of lively, all-inclusive-drinking British holidaymakers and their free-spirited children running wild, this is the place for you! Unfortunately, the combination of an open stairway with echoing walls and poorly insulated doors ensures that the party continues in your room long after midnight. A good night’s sleep? Let’s just say it’s not on the all-you-can-have menu.

Richard Ellwood

We were a bit sceptical after reading some reviews of the hotel, however we had a great stay for 4 nights. Managed to get checked in early as well. Room was lovely and big, comfortable bed and a great shower room. Drinks were good but token system can be a bit of a pain, food was actually really good the times we went. Great location near the main bars/restaurants and beach.

Elsa Mckenzie

I heard some bad reviews about this place but I did have a good time it’s near the beach and shops the pool was nice and warm but lifts would come every fifteen minutes so I walked down 22 stairs to get down and 22 more to get back up. The food was nice but Little kids would not use spoons to get there food they use there hands. Anyway I had a good time room was nice and spacious.it come with soap and shampoo. Room was cleaned daily by staff. But the lifeguard at the kids pool dragged a 4 year old kid of the slide because he was waiting at the bottom for his brother. I had a good time

Danny Rooney

I have just left this hotel yesterday and where do I start? Check-in wait time was it 45 minutes they were very rude at the desk I have been on a couple of all inclusive holidays never seen a token to give you for a drink then you get your talking back you have to give back your plastic cup for food for a four star hotel. It’s more like a two star or a three star hotel the best thing on the menu was the breakfast do not get me started with the lift’s if you were coming here with someone disabled or in a wheelchair, do not go to this hotel this hotel is not a four star it is more like a two star or three star disgusted will not be going back

Jackie Tough

We stayed here last June and we loved ,the manager Jordi was very helpful and friendly the room was lovely everything accessible not to far from everything Jackie n Hannah

Yvonne Murphy

Absolutely love place to stay. Jordi is the friendliest host that you will ever meet. Very helpful and just so nice overall. The staff at the bar are really nice also and super friendly.

ian jamieson

What a great place well equipped for a self catering holiday or enough restaurants nearby if you want to eat out and geordie in the office is so helpful

Sweenyt Todd

Good size apartment, air con, and a nice balcony. Close enough to all the bars and beach front. Also not far from old town tapas alley. It also had a washing machine which was a real bonus .

Ian Wilson

Another excellent stay at Amalia Apartments. Stayed for 2 weeks with my wife. Rooms still spotless and perfectly equipped. Staff super helpful as always. Will be back next year.

Adam Owski

Nice hotel, very clean, good location next to sea however food at the morning is disgusting 🤮 Sausages taste of clove oil, eggs bleeeh, very little chooses. I’m so glad we have only took room with breakfast only, I can only guess launch and dinner would be same poor quality although I can’t tell. Other than that great hotel and friendly stuff, most important super clean rooms.

Hanna Komadovska

The rooms are old, dirty, and smelly. The soundproofing is nonexistent – you can literally hear your neighbor breathing. There’s a party in the lobby until midnight. I wouldn’t even mind, but when checking in a family with a small child, could the receptionist at least try to place us further from the noise? Nope! Instead, she puts us right above the paryy!!! This was the worst hotel experience of my life

Lesley Watson

Just returned from this hotel. Bar/reception service & staff excellent. Rooms basic but spotless as all areas of hotel & pool were . Didn’t like food was always cold so never returned to restaurant/ buffet . Biggest complaint was the noise . Constant banging of doors and shouting at all hours early morning/ late night . No sound proofing at all In rooms can hear everything. Music is far far to loud at night does go off at 12 but is unbearable loud even to sit in bar . It’s a shame cause loved everything else . But wouldn’t return as hardly slept all week due to noise

Clare ross

Spotlessly clean , lovely friendly staff ,especially girls on bar. Rooms are large spacious , all seem to have a balcony most with sea view . Food above average for an all inc, although served on the cooler side of hot !! For 3 * hotel you can't realy wrong . Only slight grumble was some of the sunbeds are fairly old & saggy & poss not enough at peak time .

Craig Macdonald

FALSE ADVERTISING - DO NOT GO HERE!! We booked a Junior Suite through loveholidays.com then paid £200 (~€250) for a room upgrade to the luxury version. It was supposed to have a superior modern upgrade, a luxury spa bath for two, and a sea view. Instead it was a basic empty small room that looked like it was from the 1970's, a tiny bathroom with a very small old rusty bath that even a dwarf would have difficulty fitting into, and no sea view - just a towering close hotel building and older residential apartment blocks. The food was typical hotel buffet style, except cold and limited in choice. There was no drinks for lunch or dinner and we got food poisoning during the first day. There was a selection of 'fresh' fruit from the restaurant for dessert for those like me who can't have gluten - but the apple I took was dry, bitter and maggot ridden - for real, see the photos. The staff were very unhelpful and grumpy - none of them smiled or had any interest in hospitality or pleasing guests. We spoke to the reception staff who told us there were no other rooms available, except we checked online and there were lots available. So we left after the first day and booked another accommodation that was much better and safer. My recommendation is not to go to this hotel - you will regret it and wish you hadn't booked here. Photos show what we booked compared to what we actually got! And the maggot ridden food!

Aleks Domański

I phoned the hotel at 8 pm on March 13th to cancel my booking and I received a perfect response from the receptionist. She was extremely polite and efficient in handling my request. She explained the cancellation process clearly and ensured that everything was taken care of smoothly. I truly appreciate her excellent customer service. I can't assess the hotel entirely as I didn't end up staying there, but just wanted to praise the good treatment:)

Elaine 63

Excellent low rise aparthotel located in a quiet residential area in Benidorm. First stayed in 2007 and have been every year since! Lovely, large spacious apartments. Lovely indoor and outdoor pool. Large restaurant and bar area. The friendliest and most helpful staff. Children's play area. The complex is situated on a hill but if you're relatively fit it isn't that bad. Reception will order taxis if needed and there is a bus stop opposite. About a 15 min walk down to the seafront and the old town and about a 40 min walk into the new town. Looking forward to our next stay!

C Mac

Staff were friendly. Room could have been a bit cleaner but perfectly livable. Didn't like we had to make the beds for the kids ourselves though. Pool is a great size but freezing. Location was fine for us but if you use a wheelchair getting up the hill might be an issue. I had a great time but won't be going back as other parts of the world to see!

Sarah L

Nice spacious rooms, very clean but could do with a lick of paint. The kitchen had everything you could think of, but we had no cutlery at all for some reason. Beds are very comfortable even though they are singles. And the waterfall shower was lovely. I would stay here again if needed because it's very good value for money.

Paul Hofman

Great hotel, good food, good breakfast, standard buffet but quality was good. Fresh orange jus! Reception very helpful and friendly staff. Even in winter great place with the indoor swimming pool, nice temperature. Our room heating aircon wasn't working properly, but fixed really quickly after calling it. Downside of the rooms, is very noisy of the rooms above and below. We had cyclist above with those hard shoes and they sound very noisy on the tiles click, clack. Gameroom down in the basement is outdated. Rest of the hotel is good standard. Even for toddlers and babies.

Billy Graham

We got the family room and it was big enough for our family of four. Cleaned every day A great well run hotel close to all amenities and the food was superb always different varieties from the buffet and we all enjoyed every meal. Enjoyed the roof top pool and night time entertainment on our last night in the complex will be memories to keep forever. Will definitely be back to benidorm in the near future and will be hoping to book this gem of a hotel again

Àndy Triffer

Not to far from beach nice rooms t.vs and air con only downside is window views and balcony on so.e rooms enclosed if an ground floor can't make out the weather needs a mirror pointing up but the roof poolis lovley not massive but nice place to relax and sunbath..

Alun Lewis

Had to move rooms after 1st day problem with water supply on another floor Staff extremely helpful and supportive.

DANNY MACLEAN

Old hotel. Quaint very charming. Used to go with the name Hotel Condal. Stayed here 1982 not much changed. Think it might be the same cook.😂

Moira Gobbett

Friendly staff, food is good. Not far from the beach but up a hill.

Olivia Duke

Really really lovely hotel! All staff was great and friendly! Perfect location close enough to walk to places but far enough to go bed at night. Room was perfect. Was a perfect birthday holiday from my boyfriend and would love to go here again. Thank you to the hotel for nice welcome and for the birthday drink sent to are room! 🥰

Emma Sharman

Friendly, helpful staff in bar and reception, not so much the restaurant. Rooms are average, comfortable beds. A bit dated but clean. I had a room with a bath/shower however, rooms with a shower only, the bathrooms were much better. Rooms quite dark. Went in October where sun is lower than earlier in the year so the pool was only in the sun part of the day and had to move around the pool where the sun went. The hotel has high buildings around it which blocks the sun but this is due to the time of year I believe. We went full board, no drink included at lunch and dinner time but juice, coffee, water and tea provided at breakfast. Food was average, good selection. Cooked English breakfast provided daily in buffet style, along with continental. No smoking allowed around pool and certain parts outside. There is a designated smoking area which I thought was good.

Jacqueline G

Lovely hotel. Food selection was fantastic! Never really saw the entertainment team (except in the restaurant). Maybe a little further away from the "busy area" but we were fine with this. The area felt quaint and authentic.

Malcolm Senior

Loved the hotel. Good food and nice room. Location excellent. It is up hill. Not to steep.

KierisPaul Wright

We loved this hotel, i thought the food was good, and despite reservations about the pool being in the shade it wasnt to bad at all. Loved the pool games with Jose and tried my spanish out on the staff who gave me some great tips. Really good location, i would say a 15 minute walk to The Old town.

Anna Pielach

The hotel is clean. Great location. Close to the beach, park, bus stops and the train station. Our room was ok. The weather in January was excellent. All the members of the staff were very kind and helpful. We would like to thank Katya for helping the Polish tourists, Anita for providing us with bus/train timetables (and great drinks!:), Ali, Ivan and all the other bartenders for the most amazing drinks. You made our little winter holidays special. Thank U:) Room 421.

Beata Stefan

Hotel near the beach, rooms spotlessly clean, everything you need. Meals were plentiful, European cuisine, so everyone could choose what they liked, and the choice was huge! Snacks, cakes, fruits, vegetables, meats - you couldn't try everything. First class hotel!

Harry Extance

Horrible customer service. My friends travelled here last week and so was i meant to but i had to miss the hoilday due to a family emergency less than 24 hours before we flew out. I was down as the lead passenger but the travel company on the beach wouldn’t let me change it as it was less than 24 hour before. The room we booked was for 3 so 2 of the original passengers travelled. When they both arrived they refused them entry to the room we paid 900 euro for. They then needed to pay 500 euro for another room. I phoned the hotel to plea and make them aware I was the lead passenger and had a family emergency could you please sort this and the women on the phone was extremely unpleasant and basically told me they would be double charging them for the room.

Pauline Arrowsmith

Had a great time the hotel was lovely and clean. Had a huge choice of good food . The room was nice and clean. Our beds were made every day had fresh towels. Only draw back was the huge queues at the bar only had one member of staff serving. Apart from that the staff were very welcoming . Will definitely book again for next year

Tina Williamson

Hotel a little dated but was clean, and the rooms were cleaned every day. No welcome pack only a few cans of fizzy drink in the fridge & a bottle of prosecco which was fine. The location was excellent! The food was more than excellent! Plenty to choose from well cooked and lots of flavour. Beds and pillows very comfortable. Bathroom clean but again dated bath could do with renewal but still usable. Water pressure great. Amenities great! Staff in all service areas were brilliant.

DAZ Ashton

We are here now. Very cloudy week in Spain. But been out walking and enjoying the surrounding area. The apartment is good comfy bed great shower. What else do you need. Lovely kept grounds with water park and other pools. We are self catering so can't say anything about restaurant etc.

Jim Eldh

Food was excellent! For breakfast there was always some different specialtys to choose from. Same for the evening meals. We were here for a week and almost never got the same food. Even tho it was buffet it was nicely done. All the personal was so service minded and kind straight through, from the receptionist to the maid and chefs. Got a 4 star for the room because we stayed at one of the oldest rooms, and it was time for a renovation.

Paul Davison

Spent a solo week HB here for road cycling (alfas bike hire is recommended). Requested quiet room and got an apartment with plenty of room. No issue to keep bike in room. Food is the usual buffet with plenty of choice and was all good. Dining room a bit soulless and refectory-like with the same piped Muzak on repeat. How much is a few more CDs? 15 min walk to the beach to walk along the prom.

jon spence

The first night we arrived we were placed in a room 202, right above the bar area the noise was making the floor vibrate and went on until 12.15am (not ideal with 2 young children ) then staff moving tables and chairs until 1am people screaming and shouting. Asked reception the following day for a move which they did no problem at all reception staff were very nice and helpful throughout our holiday. The following 2-3 days were then really good, until the 4th day. The amount of people arriving at the hotel was unbelievable, queues for 30 mins for a drink in the bar at night, no where to sit at meal times, no sunbeds available at the pool after 10am. One bar (3 bar staff) and restaurant to service around 1000 guests at night, when tables became free in the dining room the staff clearing the tables were so busy we ended up doing it ourselves!! Not enough staff in general, communal areas were not clean drink cups left on tables for hours on end. Loads of animation staff, not many service staff needs to be the opposite. 2 pool bars went to one on our last day and the beer pumps had ran out, staff member told me to go to the other bar instead of the barrels being replaced, the queue for this bar must have had 30 people with one staff member serving. Profit is obviously priority over service and guest satisfaction at this hotel, I will certainly not be returning and would advise people who are considering booking not to do so. Show less

Ashley Hill

Brilliant child friendly hotel, ideal for young families, been twice and have rebooked for next May 26. Best value for money hotel around that I have found for a young family. Rooms are basic but clean, towels changed every 3 days which is about right. Most of the rooms overlook lush green lawns and gardens which are very well maintained. The staff are brilliant, they make an effort to get people involved in the daytime eg. volleyball, water aerobics etc. In the evening, entertainment starts around 8pm if I remember correctly for mini disco and continues til midnight with reptile shows, fire acts etc. The staff are great with kids. The pools are clean with non slip edges, a little cold at times but you get used to it. The aqua park is amazing, so many slides and loads for young kids to get involved with and kept entertained. Bigger slides are there for slightly older kids. The food is above average for this price point hotel, they have a snack bar which served standard stuff like hot dogs, chicken nuggets, chips, pizza etc. You can ask for what you want to be made fresh in front of you if you prefer, I always found the staff friendly and willing at the snack bar. The restaurants are great, decent choice every night and they do themed nights eg mexican night etc where there would be more Mexican options alongside the staple options. Been twice, never had any tummy issues or whatever. The location is great, albir is quiet but not deserted, I'd say just right for young families or older couples. Plenty of restaurants, bars and shops. Albir is a pebbly beach so you are best off getting the bus to Benidorm if you want a beach day, the bus takes about 30 mins if I can remember and the bus stop is outside the hotel. Benidorm is also better if you want to go for a few drinks and a bit of atmosphere. A very good supermarket is opposite the hotel aswell which we used for nappies, wipes, water for the rooms etc. In summary, this place is great value for money, ideally suited to a young family with plenty of facilities, bars and shops nearby.

Adam Tether

Room 312 inside view but only sleep in there as so much putside space and seating it's not a problem. Staff cannot be more helpful and nice feels like a cosy hotel but very large. Food is very nice alway something we fancy. Would 100 percent come again.

Hannah Gill

Lovely friendly hotel, great variety of food (with a daily theme at dinner) and drinks, immaculate. The air con is fantastic, the room kept cool all day at no extra cost. Wifi is free and is decent in the rooms but not so good by the pool. Always able to get a sunbed, pool doesn't open till 9 so people can't put towels down at the crack of dawn. We stayed for 2 weeks and loved every minute. It's away from the hustle and bustle so it's quieter but still close to the beach, shops and restaurants, about a 10/15 minute walk to the old town. The children's entertainers are brilliant, but we didn't get to see the later entertainment so can't comment on that. We requested a mountain view room and were given one. The only thing that could have improved our stay would have been a fridge in the room to keep our drinks cool. This hotel is so underrated, it really is great value for money.

Karen Heath

Busy big hotel. Rooms clean and comfy. .food in abundance (busy at all times in dining hall) entertainment good. Can't complain at all 👍

Chelsea Bailes

Just got back from week here, all inclusive for a family of 9 (3 rooms). We requested 2 of the rooms be next to each other before our arrival and this was met, these two did not have the best view however the third room had a lovely view of the pool. The whole hotel was clean and tidy, the cleaning staff made the beds and changed the towels everyday (if needed) and the staff were seen cleaning throughout the day. The staff were brilliant with the children (2,3,7) and the hotel has a mini disco and entertainment (magic shows, dancing) every night starting at 8:30. There was also entertainment throughout the day however we never did any of these. The food was better than we had expected based on reviews and there was a theme (Mexican, Chinese, USA etc) every dinnertime. There was also food available throughout the day with the snack bar (in the dining room) available outside meal times. The waitresses were brilliant with the children and kitchen staff were always refilling the food. The only downside of the food was there was a lot of fish on offer, which we do not like. The whole family had an amazing time thank you!

Carolina Siqueira -

If there’s one thing I love the most is money well spent. We’ve decided to escape the bad weather in the UK (even though it’s summer) and we bought this all inclusive package for 7 days. The hotel is well located with lots of shops (supermarkets, pharmacies and tourist shops round the corner, literally). It’s close by the beach too. You can easily be there within 10/15 min! The hotel has two nice pools (one for adults and one for children) and one indoor pool which I think it was closed as the weather was gorgeous so no need to stay indoors! The hotel serves food throughout the day (if you opt for the all inclusive package) and the lunch and dinner menu would vary. We had Mexican night for dinner one night along with lots of other options, including the little ones. The desserts were mainly icecream and Spanish treats. All very tasty! I would like to mention Cristina, one of the restaurant staff. She is very kind, helpful and was so fun to be around. My kids loved her! Keep up the great work! Regarding the cleaning, this hotel is very neat and clean! I’m the worst when comes to this matter but wow, we could see all the common areas being cleaned on a regular basis, including the pool being properly cleaned in the early hours. The rooms were also tidied up everyday and the sheets and bath towels changed. Also the AC in the room worked great for those warm days! It kept the room cool enough throughout the night! 😌 About kids entertainment, besides the pool, they have an “entertainment crew” and every afternoon they would have a different activity for them, like volley, dancing, Zumba… so fun! Overall, amazing experience and all the people that crossed paths with us were super friendly! Always smiling and happy! I would definitely recommend it and can’t wait to be back! 🇪🇸🌊

Mark Thomas

Good budget apartments. Not ideally located but the free bus service makes up for it. We were paying 5 to 6 euros for a taxi up the hill. The apartments are clean and far enough away from the centre to be nice and quiet. We didn't use the hotel next door but all it's facilities were available to us

Janice Oneill

We have just spent 4 nights here. Lovely clean apartment amazing balcony.we opted for breakfast which you have in the restaurant in the hotel next door. Staff are friendly. Food is amazing loads of choice. Hotel is lovely and clean. You can use the hotel facilities. Indoor pool gym. Please ignore any negative reviews

Scott Mckay

Only good thing I can say was view apart from that myself and my wife were treated really bad. Nobody came with fresh towels or toilet roll and they tried there very best to keep 200 euro deposit. We were spoken to disgustingly and staff were not helpful at all. And it's at top of big hill. I can say for sure I would never stay at this hotel again. I have travelled all over the world for nearly 40 years and this is by far the worst I've been treated.

Ellie B

Only had one issue whilst staying here back in August and it was due to the door sticking when opening from the outside other than that the room was perfect and nicely renovated. We were completely aware that we were supposed to give €200 deposit which we payed by cash and upon checkout we waited 15 minutes and got it back. Check in process was easy we did arrive extremely early as our flight from Dublin arrived 9am they allowed us to leave our bags in a locker room until our room was ready, which it was early with no fee. I’d definitely return here as we found the pool area to not be rowdy more family oriented which was nice.

Barbara Derek

We stayed here only for one night as we came only for the weekend. We had a lovely stay on the 29th floor, where the view was amazing!!! All the employees were nice, polite, friendly and helpful. We were even able to check in way before check in time. Our only issue was the shower as we had hot water for about 5 minutes then it turned to cold, otherwise everything was absolutely positive. We recommend this hotel and we will definitely return when we go back to Benidorm.

Martin Covey

Nice hotel in a great location offering good food and service, my only disappointment was the lack of information regarding the construction behind the hotel with workmen starting at 07:30 and even now at 18:30 still working on site.

Paul Roberts-tune

On arrival, I found the sliding doors to the balcony had been broken for what looked like a break-in and wouldn't lock. I did get another room next door, but it was the same thing. After 4 rooms later, all with the same fault, I found myself in a dated room from the 80s, as was the other rooms I was temporarily in. The bathroom was also not that great, but all ementies worked. The door was rottered at the bottom from the shower, and the mattress hadn't been changed since the hotel opened as I sat through it. The over sheets are also dated with stains on. The hotel is located in a great place, being a 2-minute walk to the beach and 1 minute from McDonald's and Burger King and other local shops. The food was OK but nothing to write home about and wish I never paid full board for as I often found myself eating elsewhere. Some staff was OK, but one in particular was quite rude to a point of aggression. I think he was the manager . They do have a pool, but when the wheatear on the beach was too bad to go into the sea, I did put my hand into the pool to test it. I got such a fright as it was so cold it would have been impossible to get in. There is such an abundance of hotels here that they really do need to up their game.

Cathie

Coach dropped us at bottom of steep hill difficult to get up with walking stick and suitcase. very little English spoken and no English food to speak of. No special Xmas meal at all Spanish celebrate on Xmas eve .. even then nothing special. Will not be going back.

Robert Green

The Mont Park Benidorm, well this a small hotel in Benidorm, just outside the noise and hustle and bustle of the strip which is an easy five minute stroll away. The beach you can get to in three minutes , Burger King and MC Donalds are next to the beach so you can sit in MC Donalds and have a bite to eat and a coffee or a beer and then go back to your spot on the beach, brilliant. The food in the hotel is just brilliant,lamb shanks,chicken brest, veal steaks and the best breakfast in any hotel we've stayed in. The bacon is a proper bacon and not the trend of these days to have a composited mess of fat and meat, its streaky but it's the real stuff. Sliced and boiled potatoes are the ones to go for at dinner time. The rooms are cleaned every day with clean towels, if there's one towel short just tell reception and there give you two. The reception staff have always been good to us so I can't say anything bad about them, I did see an English couple being rude to one of the receptionist, it was about nothing really, just a I want rant, very common these days,very embarrassing. Look, this a Spanish hotel with mainly Spanish people but you will be treated fairly as the Spanish. A great little hotel that's always a pleasure to stay in.

Elaine Wrightson

Rooms are very dated and sparse don’t expect much in the room not even a bin. The air conditioning is broken so the rooms are very warm even with the door open. After speaking with the hotel and the tour operator a fan appeared in our room while we were at breakfast.

Eleonora Gudkova

We went there for our break in March. Half Board. The food I found was good. Very friendly and helpful staff. Small pool on rooftop and larger pool next door across a small road (shared with another hotel). I wouldn't recommend it for an all-inclusive or a hotel for kids. Overall it's a good hotel for a short break. Enjoyed staying at this hotel.

Lily Alice

Decent hotel. Manager Alfonso and the team have good energy. Hotel is abit smaller then in pictured so don’t be high expectational however the rooms are huge. Would have be 10/10 if they put fridges in the room but that’s me being picky. Drinks are strong, food is nice too. Come stay you’ll enjoy yourself.

Jan Harper

The hotel is very well decorated, very modern, as are the rooms The staff are VERY helpful and friendly, really lovely. I would say that the roof top pool is not heated and not very big or deep, barely waist deep but it is still nice. The roof top terrace is a real sun trap. Only issue is that our room's (and our friends room also) air conditioning did not blow out cold air so it has been quite warm in the room to sleep especially. This would be much more of an issue in the hotter sumner months. Over all very much worth the money! All-inclusive was excellent (although could maybe add a spiced rum to the list)

Shannon Cooksley

It is a beautiful location but a 30 minute walk from the strip but the old town does have its own little town which is beautiful. The staff were brilliant especially bar manager alfonso (photo attached) he made our stay extra special. Beach is a 10 minute walk away, really lovely all round

Natasha Brice

A good hotel for the price point, staff were all really friendly and helpful. The room was clean and had a good amount of space. The breakfast was okay but the same stuff everyday. The room was okay but needed a bit of tlc in places, for example our sheets on the bed all had multiple holes/burn marks, the tv remote didn’t really work and a couple of the lights needed new bulbs. The walls of the hotel are fairly thin, we could gear other people’s conversations in the next room- maybe they were just loud! If you’re staying in peak season the pool and terrace area is very small.

David Moore

Great value Hotel. Rooms clean , service very friendly and helpful. Location very good. Lots of choice on the breakfast buffet. Close to beach. Only a 20 minute bus (02/03) to Benidorm city centre. Seemed to be mostly Spanish Tourists staying here which is a good sign of a great hotel if the citizens of the country are staying. We unfortunately had a problem with anti social English "lads" in the room next to us. Getting drunk and being violently sick from 3am -7am (which we could hear through the walls). After 3 nights of this - We went down to reception asking for a room change - the reception understood and granted us one. Which was brilliant - the relief of getting a good night's sleep. Very understanding receptionist, we were very grateful. But it goes to show the personal touch the hotel has - other places might have just said tough luck. If you're wanting a clean , friendly , relatively cheap hotel. Id highly recommend here. Thanks to the hotel team

Irina Dorosh

We would like to thank all the Torre Dorada Team for such a welcoming and warm atmosphere. Me and my family came again this year and are satisfied with the service, room and many other things. The food is tasty, everything is on time, the staff is very welcoming and smiling. We felt like at home - and this is the best compliment we can give to the hotel. Warm greeting from Belarus and prosperity to all of you. See you again!

Estera Stegintka

We arrived in the evening, when we woke up in the morning we were shocked at the room we got, with a beautiful view of the sea and mountains, you could see the entire beach, wow 😮❤️ The hotel is on a hill, we had a room on the 4th floor, but it seemed like it was on the 9th. The hotel is perfectly situated, next to a beautiful wide beach, you can go down to the beach by stairs or a slightly steep sidewalk. For a hotel***, I highly recommend it, it is very clean, the rooms are well-kept for their age, and I will happily go back there. (There are no beach towels, but in stores they are €5, prices in the bar are very good)

Daniel Miller

First time in a Servigroup Hotel, and loved it. Cant wait till our next visit. Hotel was clean, staff were very nice and pleasant all the time. Food was great with pleanty of choices

becky louise

Seaview room was amazing for views but the railing didn't seem very sturdy. Breakfast was good but dinner could at least have a few more options for children. Shower in bathroom leaked quite a bit. Some of the staff were very friendly others not so much. Local information was very limited was given a map of area but only in Spanish.

N M

Location of hotel is great but if you're not out partying until 2-3am I would take earplugs! We were in room 303, looked right onto Waikiki Bar and it was NOISY! The shower also had a problem regulating temperature so be careful, when it's hot, it's scolding! Hotel itself is lovely, clean, and bar/restaurant staff very friendly, can't say same for guy on reception when we arrived, don't think he even spoke! We were half board and both breakfast and dinner were great, warm and plenty of choice.

Janet Trowse

The rooms are nice. Very clean. Staff at the bar, room cleaners friendly the reception staff we found very offish. The food is nice. Lots of choice at breakfast and evening meal. The location is great if you don’t want to sleep until 3:30 as the hotel is sandwiched between very noisy bars, because of this we would not stay again.

Wayne Harries

Great hotel very clean some friendly staff, and a great location I didn't try the evening meal but breakfast was spot on

Margaret Steele

Brilliant holiday, lovely clean rooms and cleaned/beds made every day, bar and restaurant staff were amazing even on the day the restaurant downstairs flooded they brought all the food up and everyone was seated and fed, fantastic location we had a room at the front of the hotel it was the perfect spot for us, a lot of varied food lots of different choices and AI was great, only negative we had was reception staff a smile wouldn't hurt them. We're already planning to book for next year Update we've already booked for next year

Thomas Herd

We visited the Riudor in August of this year. After previously staying at another hotel we thought we would try the Riudor for a change. The hotel is very clean and the rooms are lovely with a good balcony overlooking the Benidorm Strip. The room and maid service were always of a high standard. We booked half board, breakfast and evening meals. Breakfast is the normal food one would expect and there was always plenty but the choices for the evening meals we did not find up to normal standard. The hotel advertises as a 4 Star but the food in our previous location which was a 3 star was far better and more of a choice. As I stated this hotel is advertised as a 4 star hotel well perhaps their food choices should be upgraded to reflect this status. We actually ate out more often than planned due to this and we were not the only residents who felt this way. The pool area - well you need to be up for 7.30am and stand in a queue and await on the cleaners to finish the pool area before the Grand National starts and your mad run for a couple of sunbeds. Hotel is in a great location but we felt due to the poor or lack of meal options that this will be our first and last visit to this establishment. Jet2 also advertised the hotel as child free but on a number of occasions there was certainly younger children under 16/18 present - this might be a fault of Jet2 advertising this as an adult friendly hotel.

JB11

I think 3 stars is fair – nothing more. It’s a hotel, about a 15-minute walk from the main strip. It's not exactly great, and you might find yourself questioning your life choices when you arrive. The rooms are outdated but clean (except when given your room key to find the bathroom looking like the attached - we were offered a drinks token of which we were only allowed a foul tasting beer) , and it does provide a bed…. I guess it depends on what you're there for; if you just need a place to sleep and plan to be out all day, it's fine for the price. But I definitely wouldn't plan on spending much time in the hotel itself and wouldn’t expect anything more than that .. a bed and a shower

Jordanne Rhodes

Recently stayed at this hotel on a girls holiday staff were excellent and very helpful and welcoming and are always on hand if you have any issues or concerns. Food was brilliant can’t complain it was close to walk to the beach and bars which is always a bonus. Would definitely recommend this hotel and would definitely stay here again. Rooms were also brilliant.

David Heywood

It is what it says on the can party time with all inclusive. If your looking for 5 star don’t book. If your looking for a great fun atmosphere everyone having fun and a good time then it’s definitely for you. Also close walking distance to the strip.

Matthew Harrop

Had a brilliant stay here. Benidorm has well and truly written me off. The staff are very friendly too. Would definitely come back

Luke Jones

Bit of a walk up a hill after a night out but nothing the hotel can do about it. Other than that it's been spot on. Clean rooms & good drinks

Elie King

Hotel Maya Alicante is located approximately a 15-minute walk from the beach and a 25-minute walk from the city centre. The breakfast is rich and varied, offering options for every guest. The rooms are clean and comfortable, and the hotel’s terrace provides a pleasant space for relaxation. The only minor drawback is the sound insulation in the rooms; depending on your neighbours, there may be occasional noise. However, this does not diminish the overall positive experience of staying at the hotel.

farzad fazaeli

We stayed at this hotel for a special occasion, hoping for a comfortable and relaxing experience. Unfortunately, there were several issues that impacted our stay. 1. The sofa bed in our room was very uncomfortable, to the point that two of us had to sleep on the floor for several nights. 2. On our last day, we had a late-night flight and planned to rest in the morning. However, starting at 8 AM, there was loud construction right outside our room, including drilling, stone-cutting, and woodworking. The noise and dust made it difficult to rest before our journey. 3. We reported these issues to the hotel staff, but despite following up, we did not receive any resolution or response. While the location may be convenient, our experience was not as expected. We hope the management takes guest feedback seriously to improve future stays.

Jon Sevaj

The staff is very friendly and hard working, Unfortunately everything seems a bit worn out and many things are out of order. Also, the hotel seems understaffed, so expect very long lines for the reception. The coffee for breakfast is almost undrinkable, so every morning we had to go to a cafe after breakfast to get proper coffee. The gym is dirty and also very outdated. Internet is good though

Maciej Samborski

The location is very good with convenient bus connection from Alicante airport, 15min walk to the beach and a great view of Santa Barbara Castle. The sleep quality is extraordinary with great spacious bed, great mattress and pillows. Rooms are freshly renovated including bathroom. Breakfasts are a bit dull but some vegetarian options can be found, Cava is available and the breakfast room is bright and sunny to start your day, also no waiting required. The only downside is the AC/ventillation issue in rooms: there is a lingering smell of cigarettes, bathrooms and other smells possibly from other rooms which means you need to open balcony door when you come back to your room, and when you wake up the smells are still there. Definitely requires attention from hotel managers.

Mike Rupp

Hotel is situated very conveniently near the castle, bus stop no2 and a tram line which gets you to Benidorm and the city. Rooms are clean and the staff is very friendly. In my eyes the hotel has deserved another star. We only had breakfast and I have to say that the cooked breakfast was awful. HOWEVER all other options were great. They even offered “breakfast Cava”. I can only recommend the hotel and would return anytime!! 👏👏👏👏

Ted Philpott

My wife and I had a wonderful stay again at the Calypso. I have highly recommended the Calypso to my friends and I would like to compliment you on each and every member of your staff for their friendliness and efficiency throughout our stay. We will definitely be booking the Calypso again for our next Benidorm trip.

Paul Mckay

I only have 1 complaint really the drinks measures on St Patrick's day were questionable, I had to take a spirits order back to the bar and he emptied the content into the measure and it only came half way up and that was with ice water as well, we were a group of 12 and our was around £70 each time of which we had over 10 rounds. After this incident we checked our drinks, but we felt very angry as we felt short changed and if it was happening to us all the other customers were getting the same service. I did mention this to the person who checked us in and she said she would look into it.

Eric DEBBIES

Recently had a weeks stay,Room 307 ,which faced the street,(which we requested)The hotel staff in all areas are very friendly, (and happy to help,)All areas of the hotel spotless, The food was exceptional,and hot.,with a great selection.The room had hairdryer,safe(free)fridge,TV,we had large twin beds,the rooms where cleaned everyday,plenty of towel changes(leave in the bath/shower if want new)No kettle,,Nice reading room.Good. entertainment in the hotel bar, and terrace bar,Great location ,could be a little noisy when Morgans Tavern was closing,if balcony window open,but couldn't hear when closed,,our choice to be at the front,thought would get more sun,so if your a light sleeper perhaps get pool view at the back.Yes I would stay again,,What I thought was good,was if your departing before restaurant is open,providing you let them know before 8pm the day before,you can go in restaurant 5am to 7.30am for continental breakfast . Cereals, toast,cheese ham,biscuits,juice,tea or coffee.The hotel is a short walk to the beach and market,near Western saloon ,well worth a stay here

Dione Crane

First time for us . Hotel was very clean could not fault it in anyway. Prime location to stay, close to everything but not in the thick of it all. Definitely will be stopping again at this hotel.

Ian Haley

Lovely week spent early in the season, big room and pleasant enough view from our balcony, only issue is that like everywhere else it seems they charge for water at meal times.

Susan Lupton

The Rialto is a great hotel situated in a quiet spot but still close to the nightlife, shops and beach. The food is excellent with plenty of choice. As it's a smaller hotel, the dining room isn't too busy, so unlike the larger hotels, there's no big queues at meal times.The rooms are cleaned daily. I would recommend this hotel to anyone.

Paul k

We stayed here during 12/3/25 Room was OK,lisa on reception was very helpful. We watched Alan in cabaret room and was very good involving everyone to participate. Great fun!

Ste Bee

Hotel was lovely and the staff are a credit to Servigroup. Nothing was too much trouble. Lisa in guest services very helpful and knowledgeable. Carmen in the restaurant always pleasant and welcoming. There was always a good selection of food in the restaurant. The only gripe was the sunbed issue with people reserving sunbeds then disappearing for hours despite there being a 15 minute limit. However we would return to the Rialto. Overall a very quiet, friendly hotel.

Geoff Carter

Very nice hotel, handy quiet location, great friendly staff. Food choice and quality excellent.

Helene Paterson

Fabulous hotel with lovely staff. Food excellent and rooms were clean and comfortable. We have stayed previously and will return to this hotel again, booking direct with hotel again. The hotel is on a slight hill, but still in a great location for the beach, shops and nightlife.

penny kirkland

I thought i had booked into Fawlty Towers!!! We were in the studio apartments around the corner and wow nothing like the photos...the room was like a prison cell with no balcony. Very dated room needs a complete refurb. Roadworks outside waking us up at 8.00 every morning. The stairs upto the apartment are lethal if you have any issues walking etc do not book. The food at the main hotel was absolutely laughable the breakfast was hotdog sausages, raw bacon, tomatoes and slimy mushrooms that was it - the other few plates were questionable and not even sure what they were. Basically i had toast and butter then evening meal i ended up with a cheese cob as everything was cold or inedible - out of our 5 day stay half board we had 2 breakfasts and one evening meal. Positives great area and i have never laughed so much at how bad things were ...lots of other hotels that are alot nicer nearby.

John Brent

Positives: Location is very good. Staff are friendly. Beds are comfortable. The balcony was nice on 501 It's fairly clean. Good shower pressure. Negatives: Room 208- A small window to a dark space, very claustrophobic. Very outdated. Lumpy pillow. Room 501: Air conditioning wouldn't work, sensor on the door was making it come on but flashed straight off. The whole hotel is outdated it was probably a good standard 20 years ago. The walls are paper thin you can hear every noise even running water. It's impossible to get a good sleep with noise from the corridor and the street. I wouldn't stay again. Very disappointed Vs the reviews I read. The rooms are basic no kettle, no fridge, no hairdryer.

Amy

Hotel was great for the price, everything me and my boyfriend needed. Perfectly situated between the old and new town and a 30 second walk to the beach. However I will say it is located in an extremely noisy location. This would’ve been a 3 star review if not for the customer service in which we felt very well looked after. We asked to move to a quieter side of the building and they were more than happy to oblige. Great customer service, good complimentary breakfast, ideal location

Bill Parish

If you stay hear don't book your stay with food included, spicy sausage and garlic mushrooms are not what I eat for breakfast. Rooms are clean,the hotel is opposite a school, a bottle bank at the side so it's very noisy we could even hear snoring from the next room

Vita Victoria

10 stars out of 5 to the personnel! They were all just too nice at the reception and in the restaurant. Location 20 m from the sea is great. The rooms are not too modern, but fine, and it was very clean. The only disadvantage was the noise from the street at night sometimes.

AJW

A very pleasant place to stay. The room I had was fairly basic. Though it was very clean with all the facilities needed for a base while I visited Benidorm. The ladies cleaning the rooms were very attentive. The staff on the reception desk were always polite, attentive helpful. The hotel is clean and in an excellent location for exploring the old town and the beach. If you're looking for somewhere lively for the evening, this hotel isn't that far away from the very active nightlife. I wouldn't hesitate to stay here again.

Yvonne Pannett

Brilliant little hotel right on the beach front . Very clean and excellent staff

Cathal Dowling

Amazing location directly in front of yhe beach. The hotel is dated but clean.

Raz

Amazing location and beachfront but my back is aching from the horrible beds. They are hard and you feel the mattress Springs. Couldn't sleep well because of it. The room itself is ok but we knew that beforehand. We booked it because of the location not knowing sleeping will be an issue. sleeping (or not) to the sound of the waves is nice though.

manika sahi

I was very doubtful about this place while booking so I booked 2 nights here and one night in some other hotel.. but trust me have I not paid for the other place already, I would have extended my stay here for sure. But just because of this hotel, I have extended my stay & booked another night here. the location is awesome, the staff is friendly, special mention to the people at the reception (both morning & night shifts), they were very helpful and wonderful to talk to made my stay even more smoother. Rooms are spacious, with clean, comfortable beds & pillows and a mind blowing view to the ocean.. if you love the sound of the waves and to look at the water while sitting in your room/bed.. this is just the hotel for you to unwind !! Can't wait to come back. Room 404, best view !!