Elie King
Hotel Maya Alicante is located approximately a 15-minute walk from the beach and a 25-minute walk from the city centre. The breakfast is rich and varied, offering options for every guest. The rooms are clean and comfortable, and the hotel’s terrace provides a pleasant space for relaxation. The only minor drawback is the sound insulation in the rooms; depending on your neighbours, there may be occasional noise. However, this does not diminish the overall positive experience of staying at the hotel.
farzad fazaeli
We stayed at this hotel for a special occasion, hoping for a comfortable and relaxing experience. Unfortunately, there were several issues that impacted our stay.
1. The sofa bed in our room was very uncomfortable, to the point that two of us had to sleep on the floor for several nights.
2. On our last day, we had a late-night flight and planned to rest in the morning. However, starting at 8 AM, there was loud construction right outside our room, including drilling, stone-cutting, and woodworking. The noise and dust made it difficult to rest before our journey.
3. We reported these issues to the hotel staff, but despite following up, we did not receive any resolution or response.
While the location may be convenient, our experience was not as expected. We hope the management takes guest feedback seriously to improve future stays.
Jon Sevaj
The staff is very friendly and hard working, Unfortunately everything seems a bit worn out and many things are out of order. Also, the hotel seems understaffed, so expect very long lines for the reception. The coffee for breakfast is almost undrinkable, so every morning we had to go to a cafe after breakfast to get proper coffee. The gym is dirty and also very outdated. Internet is good though
Maciej Samborski
The location is very good with convenient bus connection from Alicante airport, 15min walk to the beach and a great view of Santa Barbara Castle.
The sleep quality is extraordinary with great spacious bed, great mattress and pillows. Rooms are freshly renovated including bathroom.
Breakfasts are a bit dull but some vegetarian options can be found, Cava is available and the breakfast room is bright and sunny to start your day, also no waiting required.
The only downside is the AC/ventillation issue in rooms: there is a lingering smell of cigarettes, bathrooms and other smells possibly from other rooms which means you need to open balcony door when you come back to your room, and when you wake up the smells are still there. Definitely requires attention from hotel managers.
Mike Rupp
Hotel is situated very conveniently near the castle, bus stop no2 and a tram line which gets you to Benidorm and the city.
Rooms are clean and the staff is very friendly. In my eyes the hotel has deserved another star. We only had breakfast and I have to say that the cooked breakfast was awful. HOWEVER all other options were great. They even offered “breakfast Cava”.
I can only recommend the hotel and would return anytime!! 👏👏👏👏
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