Carl Hood
Great hotel in the quieter part on Benidorm. Friendly staff and great food.
Shirley B
Nice quiet hotel rooms need updated food is OK not a lot off choice small selection great if you like Spanish dancing
Paul Roberts-tune
On arrival, I found the sliding doors to the balcony had been broken for what looked like a break-in and wouldn't lock. I did get another room next door, but it was the same thing. After 4 rooms later, all with the same fault, I found myself in a dated room from the 80s, as was the other rooms I was temporarily in. The bathroom was also not that great, but all ementies worked. The door was rottered at the bottom from the shower, and the mattress hadn't been changed since the hotel opened as I sat through it. The over sheets are also dated with stains on. The hotel is located in a great place, being a 2-minute walk to the beach and 1 minute from McDonald's and Burger King and other local shops. The food was OK but nothing to write home about and wish I never paid full board for as I often found myself eating elsewhere. Some staff was OK, but one in particular was quite rude to a point of aggression. I think he was the manager . They do have a pool, but when the wheatear on the beach was too bad to go into the sea, I did put my hand into the pool to test it. I got such a fright as it was so cold it would have been impossible to get in. There is such an abundance of hotels here that they really do need to up their game.
Cathie
Coach dropped us at bottom of steep hill difficult to get up with walking stick and suitcase. very little English spoken and no English food to speak of. No special Xmas meal at all Spanish celebrate on Xmas eve .. even then nothing special. Will not be going back.
James McDonald
Clean and tidy. But totally centred around the Spanish community.food limited to 2 choices.
Review No 2
Reception was good very polite and helpful. We arrived late and was told that a small 2 course meal was provided. That's the good bit over.
The rooms are dated and very run down, the aircon/heating didn't work, there was no fridge. The ceiling near the for looked like they had had a floor from the room above. The bathroom was small and out of the ark. Even to the point you had a shower curtain that had seen better days.
Food wasn't much better scrambled eggs dripping in butter was about the only thing worth having. Everything else was swimming in oil. Lunch: ushered in and told where to sit even though there was empty set tables in the window, but they was for the Spanish guests who where king. That I understand but you are in the hospitality industry so please show the respect to everyone not just few. We was sat at a table in a row. The restaurant manager walked past, spoke to everyone except us. Rude very comes into mind.
The food was ok 2 main choices of meat, but if your a vegetarian your living on salad as was my sons girlfriend.
If your british please think twice about coming here, there are some very nice hotels in Benidorm, ok you may have to pay a little extra but it's well worth it.