Aleks Domański
I phoned the hotel at 8 pm on March 13th to cancel my booking and I received a perfect response from the receptionist. She was extremely polite and efficient in handling my request. She explained the cancellation process clearly and ensured that everything was taken care of smoothly. I truly appreciate her excellent customer service. I can't assess the hotel entirely as I didn't end up staying there, but just wanted to praise the good treatment:)
Elaine 63
Excellent low rise aparthotel located in a quiet residential area in Benidorm.
First stayed in 2007 and have been every year since!
Lovely, large spacious apartments. Lovely indoor and outdoor pool.
Large restaurant and bar area.
The friendliest and most helpful staff.
Children's play area.
The complex is situated on a hill but if you're relatively fit it isn't that bad.
Reception will order taxis if needed and there is a bus stop opposite.
About a 15 min walk down to the seafront and the old town and about a 40 min walk into the new town.
Looking forward to our next stay!
C Mac
Staff were friendly. Room could have been a bit cleaner but perfectly livable. Didn't like we had to make the beds for the kids ourselves though. Pool is a great size but freezing. Location was fine for us but if you use a wheelchair getting up the hill might be an issue. I had a great time but won't be going back as other parts of the world to see!
Sarah L
Nice spacious rooms, very clean but could do with a lick of paint. The kitchen had everything you could think of, but we had no cutlery at all for some reason.
Beds are very comfortable even though they are singles. And the waterfall shower was lovely.
I would stay here again if needed because it's very good value for money.
Paul Hofman
Great hotel, good food, good breakfast, standard buffet but quality was good. Fresh orange jus! Reception very helpful and friendly staff. Even in winter great place with the indoor swimming pool, nice temperature. Our room heating aircon wasn't working properly, but fixed really quickly after calling it. Downside of the rooms, is very noisy of the rooms above and below. We had cyclist above with those hard shoes and they sound very noisy on the tiles click, clack. Gameroom down in the basement is outdated. Rest of the hotel is good standard. Even for toddlers and babies.