Shelly Osh
We arrived here early hours of the morning thirsty and tired travellers to find not even a bottle of water to be had in our room and a faulty vending machine. The apartment clean and basic bathroom could do with some attention beds comfy. Tables and chairs on balcony need replacing basic plastic and a bit grubby, same for beds etc around pool also rubbish bins need a good scrub. Small basic play area awful entertainment. Old/new town walking distance for the healthy/fit our family walked there but walking back hard better of grabbing a taxi which are not costly. Food great in the towns and great views but busy.
Aleks Domański
I phoned the hotel at 8 pm on March 13th to cancel my booking and I received a perfect response from the receptionist. She was extremely polite and efficient in handling my request. She explained the cancellation process clearly and ensured that everything was taken care of smoothly. I truly appreciate her excellent customer service. I can't assess the hotel entirely as I didn't end up staying there, but just wanted to praise the good treatment:)
John Forgione
Lovely clean hotel very friendly staff. If you have mobility issues maybe not great as it's up a very steep hill. Staff are very helpful and will order taxis as required.
Elaine 63
Excellent low rise aparthotel located in a quiet residential area in Benidorm.
First stayed in 2007 and have been every year since!
Lovely, large spacious apartments. Lovely indoor and outdoor pool.
Large restaurant and bar area.
The friendliest and most helpful staff.
Children's play area.
The complex is situated on a hill but if you're relatively fit it isn't that bad.
Reception will order taxis if needed and there is a bus stop opposite.
About a 15 min walk down to the seafront and the old town and about a 40 min walk into the new town.
Looking forward to our next stay!
Paul Hofman
Great hotel, good food, good breakfast, standard buffet but quality was good. Fresh orange jus! Reception very helpful and friendly staff. Even in winter great place with the indoor swimming pool, nice temperature. Our room heating aircon wasn't working properly, but fixed really quickly after calling it. Downside of the rooms, is very noisy of the rooms above and below. We had cyclist above with those hard shoes and they sound very noisy on the tiles click, clack. Gameroom down in the basement is outdated. Rest of the hotel is good standard. Even for toddlers and babies.