Craig Macdonald
FALSE ADVERTISING - DO NOT GO HERE!!
We booked a Junior Suite through loveholidays.com then paid £200 (~€250) for a room upgrade to the luxury version. It was supposed to have a superior modern upgrade, a luxury spa bath for two, and a sea view.
Instead it was a basic empty small room that looked like it was from the 1970's, a tiny bathroom with a very small old rusty bath that even a dwarf would have difficulty fitting into, and no sea view - just a towering close hotel building and older residential apartment blocks.
The food was typical hotel buffet style, except cold and limited in choice. There was no drinks for lunch or dinner and we got food poisoning during the first day. There was a selection of 'fresh' fruit from the restaurant for dessert for those like me who can't have gluten - but the apple I took was dry, bitter and maggot ridden - for real, see the photos. The staff were very unhelpful and grumpy - none of them smiled or had any interest in hospitality or pleasing guests. We spoke to the reception staff who told us there were no other rooms available, except we checked online and there were lots available. So we left after the first day and booked another accommodation that was much better and safer. My recommendation is not to go to this hotel - you will regret it and wish you hadn't booked here.
Photos show what we booked compared to what we actually got! And the maggot ridden food!
Robert Cassidy
Nice hotel, would come back rooms are a bit dated but perfectly acceptable. The staff are great. The food is also great. It could improve food for fussy kids 🙈 who only eat chicken nuggets. The pool area is excellent, with a great activity area for little kids. Entertainment was ok
Clare ross
Spotlessly clean , lovely friendly staff ,especially girls on bar. Rooms are large spacious , all seem to have a balcony most with sea view . Food above average for an all inc, although served on the cooler side of hot !! For 3 * hotel you can't
realy wrong . Only slight grumble was some of the sunbeds are fairly old & saggy & poss not enough at peak time .
Esther Sohatee
Overall the hotel is very nice. Everywhere is clean and rooms were cleaned everyday. Staff are friendly and helpful. Food is good with plenty of variety. The rooms are great for families, plenty of space and nice views of the sea. Few issues with sunbeds, as not enough, but I think most hotels have this issue. The one negative thing I would say is the location is rubbish! Nothing to do nearby unless ur happy to pay for private transport or walk for miles in the sweltering heat (which in my experience kids do not want to do!) If ur looking for a holiday where u just stay within the hotel premises then this one is for u but if u want to explore and do stuff in the local area then don't go here.
Would I go again? No. But this is not because of the hotel but because of the area.
Rai Priede
The hotel is incredible. The bartenders; Gabrielle, Maria, Marco, Vanessa and Carolina were awesome people and the receptionist girls: Anabel. Virginia, and Maria and Lucia. There is one person I forget to mention, she was tall, brunette. So if you're reading this and think that it sounds like you, well chances are that I'm talking about you as well, these women were incredible and made me feel welcome. They are incredible people and I wish them all the best.
On to a few nitpicks, of which there is few:
Breakfast was kind of average, I mean the food was ok but most of the time it was a lot of pastries and cold eggs. Lunch and dinner were great though, I'd recommend having sangria alongside your food.
The hotel is also in the between of two different towns. You can either go left along the beach to La Mata, which is a small humble town, beautiful in its own way. Or you can go right which leads to the Torrevieja City Centre (Torrevieja Centro Ciudad, I think it was called.) It's a good chance to get some decent cardio if you choose to walk to either town.
The nighttime entertainment is mostly aimed at children and families which is to be expected since it's a hotel aimed for families(a fact I was unaware of when I booked the holiday. As a solo traveller I really did notice that it's family themed.) But despite that I really did enjoy my time there.
The balcony view is so nice. Waking up to a glorious sunrise, the sun shining along the oceanic blue, the palm trees swaying gently in a breeze. I loved it here. The ocean is pretty close by, around a few minutes away. I would always go for a night walk and take in the ocean breeze. Sit on the cliffsides and just chill and relax.
Would I recommend this hotel? Yes. Its clean, the rooms are spacious, or at least they feel that way. The shower pressure is perfecto, and the staff, are incredible.
There is one big negative though. Which is that I had to leave and go back to the UK. Rest in Pieces to my immune system.😔
My Booking
