Maspalomas

Rafał (Rougheee)

We’ve just returned from our 8-day holiday. The staff were very polite and helpful. The hotel itself does deserve its three stars. The rooms are quite spacious, regularly cleaned, beds comfy (could have been joined permanently to avoid sliding apart). The portable air-conditioning unit requires leaving the balcony door open and is quite noisy. With all the noisy entertainment on the stage by the pool one just wants to keep the windows shut to enjoy some silence. We were provided with the All inclusive option: the food was quite tasty but of average quality ingredients. Luckily, there were many options to choose from so everyone should find something to please their palate. We have only tried breakfast and dinner meals as at the time of lunch menu or pool bar snacks we were away sightseeing or enjoying the beach. The location is okay, exactly as described on the website. The free beach bus could run more frequently though. It’d be great if the pool and jacuzzi areas were available until 9p.m. We didn’t get the chance to use them more than 3 times throughout our whole stay because of such short opening hours. The lifts need more attention and the room doors that are far from soundproof. On the whole, it was a very pleasant stay.

Steve Norgett

All inclusive trip for the wife's birthday and some winter sun. Lovely hotel, friendly and helpful staff. Great fun with the entertainment team, did archery, air rifle shooting, table tennis and darts. Kids club and evening entertainment. Good food, drinks and snacks available all day. 5 min taxi ride into town for beach, bars and market. Would definitely go again.

Judi Ryan

We can't fault the hotel in general. If your idea of heaven is lying by the pool in the sun all day then this is a great place to stay but for us the negatives were the location and our room location. We enjoy walking to the lighthouse daily but the hotel was too far for a comfortable walk, there was a free bus and the local bus and taxis but we enjoy the exercise, also we like to stay on the patio/terrace and don't go near the pool but our room was in blockD and the patio was is shade all day we did ask to be moved and the hotel did move us to a sunnier room. The positives hugely outweighed the negatives. The rooms were very nice and comfy, the food was full of choice and tasty, every meal there was always chefs cooking fresh as well as the preprepared food. There was always good daily and evening entertainment and the staff were great. We would not come back but only because of the location if we didn't want our daily walk we would be back in a flash.

Vanessa

This review is from my stay in April last year 2024. It's about 40-50 minutes walk from the beach so you definitely have to rely on their free shuttle or the taxis. The last shuttle leaving the beach at the end of the day is at 4.30pm which is far too early. The room was pleasant. Nice food. The evening entertainment takes place outside by the pool. It is not possible to have a quiet evening in your room. The entertainment noise, music etc is so so loud and goes on til 11pm. I could not rest any evening. Due to that noise I won't be staying there again. Apart from that, lovely hotel.

Laura Bogušaitė

We visited this hotel for eatly spring break. Staff is really friendly. Food is good and everyone can find something to eat. Drinks are limited 2per person. Gym is little, few cardio mashines and weights. The rooms didn’t had the air condition, so it was difficult to sleep with closed windows. The sea is far from hotel, but we rented a car, so it doesn’t matter to us. The highway is close to hotel, so it is very convenient. Overall, for the price we paid we were really happy with what we got. Would recommend for this price!!!

Aidan Tudge

I think the negative reviews of Dunas says more about the people writing them then the resort. It was good, clean with nice facilities and good staff. The food on offer was great they try to cater for everyone and everything and have themed nights. If you don’t have all inclusive there is free fizzy water available to help your self at all times, and the drinks are cheap anyway. They all gave us a little treat in our room for my birthday which was lovely. The gyms were also good with one having a cable machine/dumbbells and the other having a good squat rack (both had bikes & running machines). As part of the resort there was also a cycle hire place with top end road bikes available which was fun to explore the island on. Something which is also notable was the walk to the beach, there is a shuttle bus but the walk was just right (around 1km) down a peaceful path which doesn’t go near a road. Overall we had a great week here thank you! (There are also cats roaming the resort which they try to feed and look after as best they can)

Sebastian Ostman

Great hotel, we come every year. Very good value for money. All rooms have separate bedroom which is amazing when you have kids, and something you don’t get at other hotels at this price point. The improvements they could do to make this 5 stars for me would be to improve the gym, create water re-fill stations around the resort, improve the poor WiFi, and to have coffee and tea making facilities in the room. Small changes to really improve the customer experience.

ann albon

We stayed in late November, our holiday was fantastic, everyone was so helpful and friendly, nothing was too much trouble. I'm gluten free and the team sorted out food for me without any issues, I've never stayed anywhere with so much choice of food and so little fuss made about sorting it out. We participated in lots of the animation teams activities, we tried things we had never done before, the team were so friendly and encouraging, even if you weren't very good! They made our holiday even better. The evening entertainment was very good and varied. We have already booked to return later in the year.

Andrew

Rooms are excellent, the food is good with a lot of different options every night. The facilities are clean and well maintained. Housekeeping are very friendly and thorough. Reception staff are always friendly and happy to help. The beach is just a short free bus ride away which was really convenient. Some of the staff in the pool bar and main restaurant let the place down, particularly the pool bar. They enforce a limit of 2 drinks per person, which doesn't really work when you're a group of 7 including children. When another person from our group went to get some of the remaining drinks they treated them with disdain as well. This rule was enforced even during quiet periods when we were the only people sat in the bar area. The rule didn't exist 2 years ago when some of our group visited. We had a young baby in our group and one night asked if we could sit in a quieter area of the restaurant. This was to allow the baby to keep sleeping, a member of staff in the restaurant said "I don't care if the baby is sleeping you can't sit there" and proceeded to just say "Not my problem" loudly and repeatedly. The area we asked to sit in wasn't reserved or part of the adult only area and other groups were using tables in that area at the time.

Erik

An Unforgettable Stay at Hotel Villas & Suites by Dunas Our stay at Hotel Villas & Suites by Dunas was absolutely amazing, thanks in large part to the incredible animation team. The hotel itself was modern, clean, and offered everything we could wish for – from spacious rooms with stunning views to a delicious variety of food at the restaurant. The staff across the board were friendly and helpful. What truly made this trip special, however, was the animation team. Their energy, creativity, and passion brought the entire place to life. From engaging poolside games and fitness sessions to the impressive evening shows, they managed to entertain guests of all ages. They had a remarkable way of making everyone feel welcome and involved, without being pushy. Special thanks to the whole team, who went above and beyond to make sure we had an unforgettable time. If you’re looking for a hotel with top-notch entertainment, this is the place to be!

Travelling Doc

Having booked directly with the hotel and having stayed here a few years ago, I would have thought there would be some benefit of loyalty but instead was treated with none! This time, I was given Room 203 on the ground floor—a basic room with an incredibly dated interior, complete with an old 80s carpet. The view from the balcony was awful: a kids’ playground to the left, the car park and roof in front, and the pool to the right. Unhappy with the room, we raised our concerns with reception. After waiting 40 minutes, the room manager, Miguel, informed us there was “nothing they could do.” Fortunately, during that wait, we found an alternative place to stay. The customer service was disappointing on several fronts: 1. For a direct booking, a hotel should recognize guest loyalty ( having stayed in the hotel previously and also in the Gran Residencia, the sister hotel) by providing the best available room in the selected category. Although we were told there were similar rooms on higher floors, they wouldn’t accommodate us. 2. Despite voicing our displeasure, they showed no genuine effort to address our issue. Given this poor treatment, I won’t be returning to Palm Beach or Gran Residences, despite having been a loyal visitor to both.”

Veit Appelt

Best choice even for families and for all generations. Super mixture of Spanish Germany Managment for real 5 Star service. Priviled direct position to the dunes aside the Meloneras nightlife. Quite nights sleep with open windows. Super breakfast and dinner. Clean rooms. European guest spectre with a major part from Germany Austria Switzerland.

Komasa Ellie

We enjoyed our stay at Seaside Palm Beach hotel. It's concept seems to be 70s tourism - and this can be in both good and bad way. Pros - Service is attentive and courteous, all of the staff are well trained (unlike some of the newer hotel) - Room, whilst 70s decor may not be for everyone, was clean and spacious - shower pressure was good and good amount of space in the bathroom - dinner was pretty good. On half board, 4 out of a week is serviced dinner with 4 course meal, each course from a choice of 3 dishes and dessert is buffet. Other 3 nights were 'bbq' buffet and meat here was very good - breakfast was also good on par with other true 5 star hotel. - we went in October and the resort had plenty of sunbeds and pool side was well maintained - complementary Yoga session was very good with knowledge instructor. It was about 1hr 15-30min and catered for beginners like us. - location was convenient. Couple of supermarkets within walking distance as well as beach, bus stop etc. It's sufficiently away from the beach to provide a bit of calm which we liked. Cons - the hotel is a bit tired and it's 70s style is not for everyone - shower only had divider and no door, consequently the bathroom floor was always wet - Aircon was a bit weak. It was ok in October but it might get a bit warm in summer - this was our major dislike. Entertainment went on till 11pm most nights. Thankfully it wasn't heavy base music but loud enough to hear every word of a song from our room. We don't always want to hear it every night till 11pm. It's a bit questionable when majority of the clientele were older people. If they stopped at 10pm, it would have been more bearable? - Pool was advertised as heated but main pool wasn't heated. A bit debatable if October is considered to be colder month but water was certainly starting to feel a bit chilly - Adult pool only allows 14 years onwards despite the hotel charging 12 years old with adult price for the room. A bit of discrepancy? - Alcohol was hideously expensive. I don't mind resorts charging more but charging for a bottle of wine more then 4 times in the local supermarket? I think that is a rip off... - As it is 5 min walk to the beach, there is no direct access to the beach from the hotel (despite the name of the hotel!). Mind you, Atlantic ocean is choppy and cold so we didn't really mind. - the hotel is not near sight seeing locations except for the sand dunes. Maspalomas is a tourist spot and there is not much else to do than usual beach side stuff. There is a major bus stop near by with good connections to the capitol and other towns. Over all, we'll be happy to go back in October but we might ask for rooms but facing the poolside to avoid the music keeping us awake

Michelle Anne

We visit this hotel regularly to fill up our warmth tank for autumn, winter, and spring. Amazing beach-side, desert dune-side wandering, highly accessible walk-able lively shopping and entertainment plaza, plethora of sea-side restaurants; Hotel spa, selection of saunas, gym, outdoor pool sections, traditional outdoor games, childrens playground, tennis court, teacher led exercise courses: tai-chi, yoga, pool fitness... Always have a wonderful revitalizing experience. The hotel overall is of historic and family significance with a retro-boutique design; Amazing views of the mountains and pool area from one side, and the other of the sand dunes and beach over a few villas. Hotel staff is always accommodating and friendly- from airport pick up, reserving a child seat, reception, bell hop, bar-lounge, room steward, convenient breakfast buffet and a la cart/buffet restaurant service- pool side drinks etc. The one MINUS: concern I have noticed since the restaurants for instance are open to the public, the hotel in general has been too easily accessible to some outside guests, that have walked into the pool and spa areas freely... and sometimes lounge around with impudence - unwelcomed

Mike Saar

Great hotel, very friendly staff, and great service. Known for good food and they did not disappoint. Short walk to the beach and boulevard. Wonderful SPA pools are adults only. Live entertainment every evening and al fresco dining. During our stay majority of guests were German. Staff speak several languages. Alcohol was expensive compared to outside hotel, but similar to other hotels in the area. Bar menu is also quite good. Just a few steps outside the grounds are small supermarkets, Italian restaurant and also close to the main bus stop. Great shopping close to the Faro.

Hans Walltin

Really nice hotel complex! Clean and tidy in the apartments and pool area. Very good food in the restaurant throughout the stay, but above all the staff is fantastic, helpful and always nice! The fact that the hotel is located a bit deserted, a bit away from other restaurants and entertainment doesn't matter, as it is easy to take the bus outside the hotel. On the contrary, it gives peace and quiet to the stay. Rarely have you experienced a pool area with such peace!

Ásdís Eva Árnadóttir

Hotel very clean, food was delicious and best of it all was the service from the kind people working there. Everyone was super nice!! Special thanks to Sara and Desiree (if I remember the names correctly) for such great recommendations. The staff there was the best part of it all. Somebody give them a raise please cause they deserve it. If I owned a hotel, this is the kind of staff I would want to keep close at all times! Thanks again for a great experience!

Elizabeth Rzigui

Stayed for ten days I am solo traveler..,.. bathroom was full of ants, beds don't get changed only after five days don't even think mine got changed as i put a mark on the duvet cover and it was still there when I left, food not alot of variety I went half board would I stay again no!

Pete r

nice hotel for a few days of rest, professional service especially one lady behind the bar. mega positive approach and always smiling. I recommend👍👍

Bob Howatson

A Fantastic team of staff at the EO Maspalomas. From the front of house, Facilities Team/Housekeeping, Catering, Pool Life Guard were all super good at what they do. Gracias ❤️

Tim

In January 2024, my wife, my daughter, and I stayed at this hotel for the first time, and we were so impressed that we returned in January 2025. The hotel has a quiet and cozy atmosphere, and the staff is exceptionally friendly, attentive, and customer-oriented. One of the highlights was the fantastic buffet: it is incredibly diverse, large, and varied. The fruit selection was especially impressive and a standout feature! As vegans, we found plenty of options and always felt well catered to. The prices for food and drinks were also very reasonable and affordable. The hotel is family-friendly, has a beautiful pool, and delighted us with an entertaining evening program featuring different artists every night. However, there were some changes compared to 2024 that we found disappointing: During breakfast in 2024, there was a fresh orange juice machine where guests could press their own juice—a real highlight! In 2025, this was replaced by a machine serving artificial, heavily diluted orange juice, which was quite disappointing. Another suggestion would be to include vegan meat substitutes, such as tofu, as part of the offerings. We had to buy these from a supermarket and bring them to our meals, which was a bit inconvenient. The hotel itself could also use some renovations in certain areas. In our room, there were noticeable damages, such as a broken door frame, which detracted from the overall appearance. The gym area, in particular, would benefit from updated equipment and improvements.

Fie - Amanda

I really enjoyed my stay there and didn’t have anything to complain about. But when I left I accidentally forgot a few things there, I have been in contact with the reception who said they will ask the cleaning staff but apperently they didn’t see my things in the room even though I can point out specific places I left my stuff when I was rushing to get to the airport. I told the reception that it couldn’t be right and they said they will talk to the cleaning staff again, it’s now a month ago and I have still not heard anything…

Mateusz

I wouldn’t say it’s a 4 star hotel. Rather 3 stars tops. The cleaning ladies were amazing. Everyday they were cleaning the rooms, changing towels and even the patio next to each bungalow. The room was specious, there was a fridge and when asked, the kettle was provided. Regarding the room itself - very simple, the beds were shaking, the window in the bathroom was broken and we couldn’t open it. The breakfast is more like a 1 star hotel. No salads, you can have sliced tomatoes or cucumbers. Luckily there was someone preparing fried eggs and omelette otherwise we would be starving. We only had breakfast there, I must say I’m happy we didn’t have all inclusive option. The waiters were kind to us. The area around the hotel does not encourage for a walk. We had a car so it wasn’t a problem for us, but take this into consideration if you want to have a walk around. You’ll need to walk a lot in order to get out from this area where there are only hotels and streets and nothing else. Overall for the price we paid 860€ for 2 people for 6 nights it’s okay, but I wouldn’t stay there again.

Mike Grieve

5 days all inclusive in Feb 25. Rooms are fine. Maybe a bit dated. Purple colour scheme a bit at odds with beautiful surroundings. Bed was VERY comfortable. Top marks whoever picked the mattresses. Everything is very clean too. Food was really good. Good selection at breakfast, lunch and dinner. Snack times weren't so good. Burgers, chips, hot dogs in brine (who even eats those today!?) but for kids it's fine. Location is very peaceful and tranquil. I slept great every night. Grounds are well kept but the plastic immitation grass everywhere is hideous. Ditch it for real stuff like the Livivo place down the road, where I've stayed before. Despite a few little improvements the place is great and id thoroughly recommend it. Staff are friendly and they decorated the dining area for valentines and had fizz for guests. Nice touch.

David Prates

I would strongly advise against staying here. It was, without a doubt, the worst experience of my life. I arrived late at night for a 6-night stay, expecting to settle in smoothly. However, the problems began immediately. The WiFi was not working, the fridge was out of order, and the bathroom window was broken. This was unacceptable for a hotel stay, let alone for an extended one. I promptly reported these issues to the reception. They sent a technician to check the situation, but communication was challenging as he barely spoke English. The technician informed me that the WiFi only worked in some areas of the hotel and could not provide any timeline for when it would be fixed. Adding to the frustration, the reception claimed they had no other rooms available since they were fully booked. Desperate to find a solution, I contacted Booking.com to request a cancellation and refund so I could move to another hotel. While Booking.com was quick to assist and sent the cancellation request to the hotel, the reception refused to accept it. It felt as though they were deliberately making it impossible for me to leave. They insisted that only the manager or the office could authorize the cancellation and refund, but the manager seemed like a mythical figure – often mentioned but never seen. Even the Booking.com team was unable to reach him. As a result, I was forced to stay another day in those appalling conditions. Eventually, the reception moved me to another room, but by then, I had already lost an entire day of my holiday dealing with these issues. The experience was not only frustrating but also incredibly stressful.

Michael Brown

I don't often write reviews, but I have to praise this hotel, it's so nice. I originally booked bed and breakfast, but ended up having evening meals as well on most evenings, for a discounted price of 15 euros per evening meal with 5 or more. The food was excellent, buffet service, with so much amazing choice, something for everyone i would have thought, with both breakfast and evening meals. The cooked food was warm but not too hot and well cooked. I find it difficult to believe that some reviewers have criticised the food! The restaurant also appears very modern, as does the hotel generally, with generous tropical planting all round the accomodation areas and pools. The swimming pool area is also very modern, with glass screens around the edge and plenty of sun beds. The main pool was warm enough to be comfortable for swimming and very clean. I cannot praise the hotel reception staff highly enough. They were so friendly and helpful. Nothing was too much trouble for them. The hotel is in a quiet peaceful area and no late night noise. There is an area of waste ground just outside the hotel to the front which presumably is scheduled for development at some point, but not at present. There is a taxi rank outside an adjacent hotel and, as others have said, it's only about 5 euros to Meloneras and the beach, 8 euros or so into PDI. I walked down to the beach most days, only about 20 minutes pleasant walk and there is a nice botanic garden to explore on the way (only open weekday mornings) and also the route brings you out alongside a lake called La Charca, which is great for bird-watching, just before reaching the vast expanses of Maspalomas beach.

Anne kelly

Lovely 2weeks chilling at the Calderones hotel. Jet2 advertise as 3* but more like 4*. The service is top class - all staff we met were very friendly and welcoming - especially Marlen, Marjory & Samuel. Food was good, a bit repetitive but as good as anywhere we’ve eaten over the years. The bar service could be a bit slow at times especially when the restaurant is open too, but just got to be patient! The pool area is perfect for chilling out, very peaceful & very clean. A little far from town but made us get our steps in (there is a courtesy bus & a very good taxi rank nearby). Hopefully we’ll be back soon!

Nina Pearson

Nice setting, peaceful, clean and well maintained gardens. Food very poor. Luke warm, lack of choice for desserts, 'Chefs' made us feel uncomfortable by watching our every move. Management need to review their ability to cook. Dangerous, open hot grill to make toast at breakfast, need fresh orange juice and better quality of items. Gym equipment broken and dirty jacuzzi. Pool needed cleaning more than once a week (as was observed). Beds very uncomfortable with springs poking through and beds on wheels. Also chilly in the evenings and no heating available in rooms.

Alexandru Serban

Unfortunately, our experience was impacted by the last-minute change to our booking from Livvo Dunagolf to Livoo Los Calderones, which was communicated to us less than 48 hours before our flight. We had specifically chosen your hotel for its garden and location, so the sudden change was quite disappointing. Although we were offered dinner inclusion as compensation, the short notice left us with limited options, and we felt the situation could have been handled with more consideration. While we appreciated the gesture of including dinner, the dining experience did not fully meet our expectations. Although the variety of options was nice, the fruits were often under-ripe and lacked flavor, and many dishes, while plentiful, seemed to prioritize quantity over quality. The fish, though enjoyable at times, was occasionally undercooked. Given this, we opted to dine out several times and, in hindsight, feel that declining the buffet would have been a better choice, potentially warranting a partial refund. Regarding the accommodation, we appreciated the cleanliness. However, we found the stairs inside the room inconvenient, which made the space feel smaller and more akin to a hostel. Additionally, the walls lacked sound insulation, and we could hear conversations and music from neighboring rooms on several nights. Overall, while the hotel has many positive aspects, we believe there are areas for improvement to enhance the guest experience. We hope this feedback is helpful and constructive.

Vince Lamb

The rooms are a little tired, but in general , all was good. We had a wonderful time and couldn't fault the reception, restaurant or bar staff. They were all friendly and keen to help . I'd definitely recommend it. If I was to be highly critical, the mini bar was annoying. It used up fridge room we wanted and included coffee, tea bags, sugar and water. Rather it wasnt there. Things you'd often get as complimentary. Enjoyed the evening entertainment and the breakfast was good . We didn't have our main meals there , simply because we prefer to visit different restaurants. We would definitely return if the price was right

Robina Robinson

Just returned from Vistaflor, Maspalomas. 4th time I’ve been here as I love the location and atmosphere in the hotel. The staff are very welcoming and helpful, the accommodation, pool and pool area is kept spotlessly clean. The entertainment and animation team were excellent this year. Thank you Jonathan and team for the hard work you put in. I thoroughly enjoyed the aqua fit and stretch yoga. The food is varied and plentiful (we went all inclusive) though I agree that the hot food could be warmer. My husband microwaved his. The staff in bar and restaurant are excellent. I’m looking forward to returning in October.

Matthew van den Steen

Clean and spacious bungalows. The bungalows have everything you need for a nice and short stay. You can use the kitchen to cook and there’s even a small microwave. Some bungalows even have a washing machine. We did notice that the walls are quite thin, so if you’re not lucky with who is staying next or behind your bungalow, you will definitely hear them. We had the breakfast included and were very happy with the buffet. There’s a cook doing the eggs and pancakes, so those are fresh. There’s a large variety of fruit, desserts and cakes, combined with both hot and cold food. We also bought the dinner buffet one evening and again were not disappointed, especially for that price (16 euros p.p.). There’s also some entertainment if you have kids. Of course there are always people who reserve the beds near the pool. It’s not allowed and Vistaflor put signs about this everywhere (including a letter in the bungalow) , but certain people just ignore this. But I think it’s better compared to other hotels we visited.

Sampo Tall

My Best vacation A great destination to enjoy good service and vacation. 5 star staff, will do everything to make you comfortable. This hotel is wonderfully managed and it feels like the staff is one big family! During the 6-week vacation, I got to experience the ease of the location, all the services are next to it, and surprisingly, the hotel has a very versatile little market with comprehensive daily necessary products. Excellent breakfast and the standard of the restaurant is good. The restaurant staff does everything to make you feel like you're the only customer, even though the restaurant is full of professionals! The food is good and not overpriced, but in principle there is something for everyone. The pool area is large and clean. There are plenty of sunbeds, and there was no problem with having enough during the vacation. In front of the apartments, it is possible to enjoy the sun on your own terrace with your own sun lounger. The pool has a program for everyone and water aerobics. Perky Marina and absolutely brilliant Ayoze make everyone feel good and move. Not really a bad thing to say. The rooms are, according to their time, on two levels and a bit old, but clean and comfortable. I warmly recommend.

Laine Smith

I stayed at Vistaflor Bungalows expecting a slice of paradise—and there were some delightful treats right from the start. The bungalows themselves are a riot of colors, like a row of cheerful houses in a storybook, complete with a cute front porch, balcony, and a mini living room that screams “vacation vibes.” The communal areas are pretty swanky, boasting a pool, restaurant, mini market, and a 24-hour reception. There’s even a breakfast buffet with a chef ready to whip up your wildest pancake fantasies. With activities for both kids and adults (karaoke nights, anyone?), plus a short 6-minute drive to Maspalomas Beach and easy access to supermarkets, restaurants, and buses, it’s clear the resort is tailor-made for families. Then there was the indoors—a plot twist that left me scratching my head. The kitchen was so sparsely stocked I had to resort to using a mixing bowl for my cereal (yes, really!). Dirty plates and cutlery meant a quick wash before every meal, and the cooker took an excruciating hour just to boil water. When the mechanic finally arrived the next day, his diagnosis was as baffling as it was unhelpful (“Maybe twist it harder?” he suggested). The fridge practically hosted its own indoor pool, and promises of a replacement evaporated into thin air. The interiors felt stuck in a time warp with outdated decor, early-morning visits from staff (8 AM is hardly vacation time!), and even a bathroom that sported a less-than-pleasant aroma. To top it off, the bungalows are arranged so closely that privacy is virtually non-existent—you end up on a scenic stroll past your neighbors’ windows (and their entire lives, if the curtains are up). And if you’re lucky enough to be near the pool, expect a constant parade of guests right on your doorstep. Parking? Think of it as an extreme sport: limited spaces, competitive drivers, and some folks even daringly mounting the curb (at the risk of a hefty fine). All in all, while the outside of Vistaflor charms with its amenities and family-friendly location, the interior leaves much to be desired. I’d give it 2 stars—great for those who can overlook a few (or many) indoor mishaps in exchange for a vibrant, community-driven atmosphere, but not the best bet for a stress-free, modern holiday retreat.

Muriel Russell

We stayed at Vistaflor Bungalows as a vase to explore all that Maspalomas has to offer. We found it is a very well run place with generous accommodation. The standing is on the basic side but functional and staff were extremely friendly. For us it did what we wanted. We had a B&B poolside bungalow and found enough decent food to have a good breakfast each day. I would not recommend the restaurant however and you have to be prepared to walk or use the shuttle to the beach or buses otherwise you'll spend a fortune in taxis (around €5 a ride. We adveraged 22500 steps a day!!!

Hannah Smith

A fabulous trip made better by Claudia and Luke two outstanding animation team members. All animation team were brilliant and build a great rapport with the children. Drinks were brilliant. Entertainment each evening was good and the heated pools meant we could enjoy the pool even on cloudy days. Our second visit and we hope to come back!

jacqueline cotton

Just back from a long weekend and it was fabulous. There was 13 of us for a birthday celebration and I couldn’t fault it at all. We booked self catering and on arrival we were upgraded to all inclusive. Every one of the staff were friendly and couldn’t do enough for us. The food was varied every day and plenty choice to suit everyone. The entertainment during the day was great fun and the two girls Amanda and Sheila really made an effort and our youngsters (late 20s )made the most of it. Participating in almost everything. It is a bit out the way but as we were only there 4 days it wasn’t a problem for us. We went into town for dinner one of the nights and the food was better at the complex. I would definitely recommend these apartments and some of the girls are going back with the kids

Martina Beňová

I used to really like this hotel. Every year, I would spend several weeks here, and until now, I was always satisfied with my stays. Unfortunately, what happened this year has been incredibly disappointing. During my stay, the cleaning staff repeatedly stole personal items from us, not just small items like cosmetics and clothes, but also important documents, cash, and even computers. I filed an official complaint with the hotel reception after the thefts, but to this day, I haven't received so much as an apology, let alone any compensation. This kind of approach is unacceptable, and I can no longer recommend this hotel to anyone who values their personal belongings and safety.

Janet Blackwell

Spacious clean rooms and bathroom with good supply of towels. Staff were really friendly especially in Joey's restaurant. Plenty of choices in restaurant and you could microwave if cool. Pools clean and supplied towels too. Just a shame out of town and bus only ran once a day

Magnus alexander

This apartment was not clean when we arrived and they did not clean it for 4 days. There was even a cockroach outside our door. Even the plates, forks and knives needed to be cleaned by ourself when we got here. The apartment was old and there was a nasty smell from the toilet. I wont visit this hotel ever again

Tim Doyle

First, let me say that we both agree this is one of the best all-inclusive hotels we have ever stayed at. The hotel grounds are perfectly kept with many different plants and no rubbish or even loose leaves. The rooms are cleaned so well, even hard to reach areas were cleaned. We had a couple of faults such as the air con not working on arrival. There was a man from maintenance there within 10 minutes fixing the issue. The food is so well cooked with some amazing dishes in the restaurants (especially Sakura) with perfectly cooked omelettes to order in the buffet. We went privilege and it was well worth it for the drinks lounges that you can make your own drinks. We poured our own beer and prosecco all day so definitely earnt our money's worth. But the best part by far was the staff. We travelled with our 6 month old in March 2025, and admittedly, the majority of hotel guests were retired. And although every single employee I passed said hola to me, many of staff were obsessed with our child and made us feel so welxome, even remembering our name and preparing the high chair for us at breakfast and dinner. Special mention to some staff as I feel they need to be recognised - Cora and Adrian on reception; Angela, Natan, Marta and especially Minerva in the restaurants. We have never stayed in a hotel more than once, but this one we would definitely come back to and probably other hotels in the chain. The only negatives we had were the 2 single beds were not tied together so moved away from each other. The location is quiet but away from anywhere other than the supermarket and the beach and I would recommend a car (there is the hotel underground car park and free street parking, although no lift from the underground car park up to the hotel). And that the breakfast was not open anywhere until 7.30 which was late for us, especially due to our personal situation of having a small child.

Niamh O'Reilly

A wonderful experience with reception this evening so I just had to leave a review. My mother has booked into the hotel and as we are staying with friends nearby we visited to check her booking and confirm her room is easily accessible. David on reception this evening was so helpful and we left very reassured that my mother will be in safe hands, has a lovely room close to amenities and will be treated with respect and kindness. Thank you David you were extremely helpful.

Pauline

Fabulous clean, well maintained hotel with engaging and friendly staff. Lovely outdoor spaces and restaurants. The Privilege class is well worth it as it gives you a better choice of restaurants if you go All Inclusive, as well as well as the use of the Privilege lounges and sundeck. So good we've just come back from our third visit.

Fred Smith

I could not fault this hotel if I tried,firstly the staff were so friendly and helpful especially the staff that work in the main restaurant. The room we had was amazing even without the sea view it was astonishingly brilliant,but I would upgrade to a sea view next time for a little extra,we stayed on the side with the infinity pool which is the quieter side of the hotel id say which we enjoyed very much,the entire hotel was very clean and people could only smoke/vape in a very few designated places which kept it very nice and clean throughout the place. We were at the end of the prom which wasn't busy but was only a short 20-30 minute walk from the noise and the dunes (which are beautiful during sunset btw). I would recommend doing all inclusive as the food was amazing and the drinks were lovely the housekeepers were amazing and the hotel was just all in all amazing I'm already looking at booking it again this summer for a solo trip as I can't get over how good it was. Would definitely recommend for anyone who have family,a couple or just a nice trip for yourself.

Craig Brown

My honest review, definitely a good 4* Hotel needs some work to compete with the 5* Hotels. The Rooms - We stayed in a Privilege Room with Sea Views. The room is modern and looks great could do with a few tweaks some drawers or extra hanging space as there isn’t much at all. Mini bar filled every 2 days apparently but we’ve been without coffee for 4 days now but it is what it is. The cleaners do a great job and I take my hat off to them. Location - Not the best I would say get a car and go explore. If you enjoy staying around the hotel there isn’t much just a slightly run down shopping plaza which 90% of shops are boarded up which is a shame. There is a couple of nice places to eat and the sunset bar is very nice. Hotel - it’s not an overly big hotel it’s just set on many levels so takes a day or two to get your bearings to find the easiest way to get to places definitely a bit of a maze but you get use to it. Food - Typical hotel food not great and we prefer to eat in local restaurants rather than at the hotel. Staff - Cleaners fantastic very friendly lovely people, majority of the service staff again lovely people. Reception is another story, as your first impression definitely needs some attention to detail maybe the guy who we checked in was having a bad day who knows. Overall it’s a decent hotel nothing magical no real wows anywhere just a nice hotel. Good sunsets from privilege rooms which was a bonus! Would we come back? No probably not but we just used the hotel as a base and hired a car.

Lilly K.

I had the absolutly perfect week at Salobre! If you’re looking for serenity, peace and relaxation this the ideal place. Staff is extremely nice and helpful. Food was fresh and delicious. The whole resort pays a lot if attention to detail and comfort. Spa is an absolute must, great treatments! All in all perfect vacation and time off from home, work and stress. Coming back soon!

Danai Papadimitriou

We had a great stay during our winter break. The hotel is big but its location, nestled to a hill, and clever architecture conceals its mass and gives it a more boutique look and feel (great if like us you don’t like big resorts). Because of its location the views are amazing. The sunset terrace and pool were the highlight for us, so beautiful and so relaxing and quiet, a perfect place to recharge! The staff were very welcoming and attentive, the food was good with lots of options (even for a celiac!) and the rooms very comfortable. Lots to explore in the surrounding area too. We look forward to coming back!

Matthew Valdmanis

5 stars all the way. Second time staying here. This place is heaven on earth. We decided to rent a car to go somewhere and hit the town, but we got the Salobre hotel blues. This is the perfect place to enjoy, relax, find your creative self. Yurena stood out for me at dinner she is so lovely, and always fried the fish really well, it was always the highlight of my dinner. Attention of the staff is amazing, everyone is super helpful and happy!

Zahra Terry

We came here in May last year and honestly, it was amazing! The whole place is so quiet and peaceful – exactly what we were looking for. The grounds are gorgeous, with stunning views and beautifully kept gardens. It feels like you’re in your own little paradise. The adults-only pool areas were a real highlight for us. They were so calm and relaxing, with plenty of space to just unwind and enjoy the sunshine. It was the perfect spot to switch off and recharge. They had so much space and plenty of loungers so you were never without a cool spot to relax. We stayed half board, and the food was great! There was loads of variety, and everything we tried was delicious. The staff were lovely too – always friendly and making sure we had everything we needed. Overall, it was such a relaxing and enjoyable trip. If you’re after somewhere peaceful with beautiful surroundings and great food, I’d 100% recommend Salobre. We’re already thinking about when we can go back!

Alexandra Groot

Pros: Beautiful rooms, great views. The hotel is fairly large but because of the numerous smaller pools it doesn’t feel that way. The buffet is really delicious and generous, including high quality meat and fresh fish made to order. Very fun place to spend NYE incl a fireworks show, dance floor, etc. Cons: Front desk is very slow. We paid extra for a suite with a large balcony (room 746) but the balcony is right above a generator so VERY noisy, didn’t use at all. This will be the case for most balconies.

Simon Tries

Spent some time researching hotels in the area and chose the Riu Oasis. We were completely satisfied with everything. We were especially happy with the food and service. Both were excellent. The best thing about this hotel for me was the location. The beach exit is right at the start of the Maspalomas Dunes area which is truly special. You can walk 10 minutes along the beach and feel like you are in the desert. To me this sets it apart from the other 5 star hotels in the area.

S Jo

Nice clean hotel but sun loungers by all pools are too shaded by palm trees for a winter sun break. Ground floor rooms facing the car park are a bit dark & get no sun but are clean & cannot fault the cleaning staff in any way. Breakfast is good enough but would prefer a cappuccino to regular coffee. Fantastic location, right next to the beach/dunes & good for walking.

Timothy Poole

Good 4* experience. Nice pools, without tacky ambient music. 2 excellent specialty restaurants well worth booking (especially Botanico). Great breakfast buffet spread too. All the staff are unfailingly polite. Note no food available after 21.30 if you arrive late.

Andrew Caunt

Rarely go to the same place twice - this is an exception. A quality hotel, fantastic food, immaculately clean with friendly and efficient staff. Excellent location by the beach, views over beach and see from our balcony window. Bus station short walk away with buses to rest of island. Not cheap, but imo great value.

Rachael Conroy

Such a peaceful and relaxing hotel. The way they split the 3 pools out really made a difference to you not feeling packed in like you might do at other hotels. The pool by the beach exit felt particularly relaxing. The staff were absolutely amazing, a particular shout-out to Gustavo and the front desk team for speeding up our check-in and taking us straight to the restaurant to make sure we made dinner. The staff also provided a complimentary bottle of cava in our room for my partner’s birthday and everyone was just so friendly. Finally, brilliant location. Straight onto the beach to easily get to the dunes of Maspalomas or to the fun bars and restaurants of Melonares along the beachside boardwalk. My one piece of advice was if you were travelling in the winter, pay a bit more and book a seaside facing room as these get the sun. However, that was nothing to do with the hotel and a decision that my partner and me made on booking to spend a bit less money. Our room was a great size with a nice big bathroom and powerful shower.