Maspalomas

Z C S

Mum and I went on holiday here 11-18 October 2024 3 star hotel. Staff polite friendly and helpful Rooms needed air conditioning not just a unit which was very noisy only pool view get the units. Or you can pay 5 euro a day for it. Pool bar was great serves food and you can have any drinks after 11pm you pay shuts at 12am. Entertainment was wonderful in evening and in day also entertainment was great for all. Buffet food in dinning room A lot to chose from sometime it is cold but what do expect when it's a heated unit. Chefs keep checking to replace food quickly Tables get cleaned also quickly

Ste Wilson

My partner and I have just returned from a delightful week-long holiday. The hotel was exceptionally clean, and while the rooms were basic, they met our expectations for the price. The pool area was well-maintained and tidy, with the only minor issue being the inconsiderate behavior of some guests who monopolized sunbeds for extended periods and not using them. We would appreciate it if measures could and should be taken to address this issue in the future. The bar staff was exceptionally friendly and accommodating, and the food hall offered a wide variety of fresh food options, catering even to individuals with particular dietary preferences. This was my second visit to the hotel, and I would highly recommend it and consider returning for a third time in the future.

Jayson Carroll

We are currently on our 5th night. From the very start at check in (we were 3 hours early and they still checked us straight into our room) the holiday has been amazing. Nearly every single drink at the bar is included in the all inclusive, the food selection and quality is amazing for an all inclusive. Our room while it only has a ceiling fan was cool enough to sleep in if you keep the patio doors open and curtains closed 24/7 this is with 29c days. Information given at reception on bus times, prices and what buses to catch and where to change for a trip to the aquarium was so helpful. Lovely pool and getting a deck chair isn't difficult at the end of Sept/beginning of Oct. Most staff speak great English. We will definitely be back!

Bob Bobby

Great Family Holiday... Until the Midlife Crisis Convention Rolled In” We’ve been enjoying a brilliant stay at the Mirador Maspalomas — the kind of hotel where you’d expect relaxation, family fun, and a genuinely welcoming atmosphere. Everything was spotless, the staff couldn’t have been friendlier, and the family entertainment kept us all smiling. But then... cue the Harley Davidson Biker Convention. Two days ago, a fleet of middle-aged bikers rolled in, seemingly fuelled by midlife crises and a mission to commandeer the hotel. Since then, the peaceful family vibe has been hijacked. The bar and entertainment areas are no longer spaces for families to unwind but rather look like the set of a budget biker film. Trying to find a free table? Forget it! The bikers have claimed them all, camping out for hours like they’re defending sacred territory. The behaviour? Rude would be an understatement. Bar staff are treated with utter disregard, and the waft of cigarette smoke seems to have become their calling card. What was shaping up to be a 5-star family holiday has been overshadowed by leather jackets and an apparent disdain for anyone who didn’t arrive on two wheels. Mirador Maspalomas was a real gem — but it’s hard to recommend it without a warning: check if there’s an impending invasion of leather and egos before booking! Update 1:15am. We now have a bunch of them fighting in the hotel. So much for a good night's sleep. Disgraceful.

Chloe susannah

This hotel was amazing!! The staff were all friendly and helpful. Management are really good. Everyone is always smiling, when I wasn’t feeling well they got me ice water and gave me some advice. The food is amazing!! Top compliments to the chefs and especially head chef! The on site shop is good for essentials and little treats like chocolate and gifts to take home even have towels and inflatables for the pools. The pools are really clean the entertainment is fun just such a lovely place and I will defiantly be coming back to this hotel!!

Andrew

Rooms are excellent, the food is good with a lot of different options every night. The facilities are clean and well maintained. Housekeeping are very friendly and thorough. Reception staff are always friendly and happy to help. The beach is just a short free bus ride away which was really convenient. Some of the staff in the pool bar and main restaurant let the place down, particularly the pool bar. They enforce a limit of 2 drinks per person, which doesn't really work when you're a group of 7 including children. When another person from our group went to get some of the remaining drinks they treated them with disdain as well. This rule was enforced even during quiet periods when we were the only people sat in the bar area. The rule didn't exist 2 years ago when some of our group visited. We had a young baby in our group and one night asked if we could sit in a quieter area of the restaurant. This was to allow the baby to keep sleeping, a member of staff in the restaurant said "I don't care if the baby is sleeping you can't sit there" and proceeded to just say "Not my problem" loudly and repeatedly. The area we asked to sit in wasn't reserved or part of the adult only area and other groups were using tables in that area at the time.

Chris Kerswell

We visited this summer with our two boys (5 and 9). Everyone had a fantastic time and would love to return. The food was good quality and a great selection. All the staff were really friendly and helpful. The kids especially loved the Animation team and our youngest took a special liking to Bea. Thank you so much to Bea for your time and effort to ensure every interaction was a great experience for them!

Oliver Jenkinson

we stayed at this place recently for just a week and it was an amazing experience, the staff were excellent, and the food was decent. A big shout out to one of the entertainment staff named teddy who further helped me be able to enjoy my time, he was very funny and encouraged me to join in the activities they had planned, on the whole i would highly recommend.

Evie McColl

Perfect resort for a family holiday, would definitely stay again. This place is massive but never felt crowded or a lack of privacy on your terrace. Good sized, CLEAN, modern furnished villas. Incredibly helpful and friendly staff. Great selection of pools and spaces to lounge with different atmospheres. Large selection of food at breakfast and evening. The grounds are beautiful, well maintained and SO CLEAN. 4* as my 5yo has a dairy allergy and I was disappointed as the only alternatives they provided was milks but no allergy information on the cereals provided. No vegan cheese, desserts or ice cream available. A shame when her brother had a mountain of treats to choose from at each meal. The pizza chef kindly made us pizza without cheese but sourcing vegan cheese and ice cream would have been nice.

Laura Challingsworth

Beautiful resort, great location close to the beach and dunes. Villa was perfect, modern and clean with air con and fridge, very spacious. Free WiFi and parking. We had 3 villas right next to each other as we were on a family holiday and it was lovely. We had all inclusive - all the food was good and fresh, but by the end of the week the selection was getting a bit boring . The individual deserts were amazing. 99% of the staff were great, kind and very welcoming. The only problem we had was two staff members at the pool bar (a male and female both older 50/60 years old), they were so rude to us throughout our stay and clearly had a dislike for serving English guests - it's a shame they let the resort and other great staff down, all guests should be treated with the same respect and customer services regardless of where they are from in the world, this was our only negative experience during our stay (I have had a look through these reviews and seen other guests have said the same thing). Apart from this we would stay again.

Travelling Doc

Having booked directly with the hotel and having stayed here a few years ago, I would have thought there would be some benefit of loyalty but instead was treated with none! This time, I was given Room 203 on the ground floor—a basic room with an incredibly dated interior, complete with an old 80s carpet. The view from the balcony was awful: a kids’ playground to the left, the car park and roof in front, and the pool to the right. Unhappy with the room, we raised our concerns with reception. After waiting 40 minutes, the room manager, Miguel, informed us there was “nothing they could do.” Fortunately, during that wait, we found an alternative place to stay. The customer service was disappointing on several fronts: 1. For a direct booking, a hotel should recognize guest loyalty ( having stayed in the hotel previously and also in the Gran Residencia, the sister hotel) by providing the best available room in the selected category. Although we were told there were similar rooms on higher floors, they wouldn’t accommodate us. 2. Despite voicing our displeasure, they showed no genuine effort to address our issue. Given this poor treatment, I won’t be returning to Palm Beach or Gran Residences, despite having been a loyal visitor to both.”

Komasa Ellie

We enjoyed our stay at Seaside Palm Beach hotel. It's concept seems to be 70s tourism - and this can be in both good and bad way. Pros - Service is attentive and courteous, all of the staff are well trained (unlike some of the newer hotel) - Room, whilst 70s decor may not be for everyone, was clean and spacious - shower pressure was good and good amount of space in the bathroom - dinner was pretty good. On half board, 4 out of a week is serviced dinner with 4 course meal, each course from a choice of 3 dishes and dessert is buffet. Other 3 nights were 'bbq' buffet and meat here was very good - breakfast was also good on par with other true 5 star hotel. - we went in October and the resort had plenty of sunbeds and pool side was well maintained - complementary Yoga session was very good with knowledge instructor. It was about 1hr 15-30min and catered for beginners like us. - location was convenient. Couple of supermarkets within walking distance as well as beach, bus stop etc. It's sufficiently away from the beach to provide a bit of calm which we liked. Cons - the hotel is a bit tired and it's 70s style is not for everyone - shower only had divider and no door, consequently the bathroom floor was always wet - Aircon was a bit weak. It was ok in October but it might get a bit warm in summer - this was our major dislike. Entertainment went on till 11pm most nights. Thankfully it wasn't heavy base music but loud enough to hear every word of a song from our room. We don't always want to hear it every night till 11pm. It's a bit questionable when majority of the clientele were older people. If they stopped at 10pm, it would have been more bearable? - Pool was advertised as heated but main pool wasn't heated. A bit debatable if October is considered to be colder month but water was certainly starting to feel a bit chilly - Adult pool only allows 14 years onwards despite the hotel charging 12 years old with adult price for the room. A bit of discrepancy? - Alcohol was hideously expensive. I don't mind resorts charging more but charging for a bottle of wine more then 4 times in the local supermarket? I think that is a rip off... - As it is 5 min walk to the beach, there is no direct access to the beach from the hotel (despite the name of the hotel!). Mind you, Atlantic ocean is choppy and cold so we didn't really mind. - the hotel is not near sight seeing locations except for the sand dunes. Maspalomas is a tourist spot and there is not much else to do than usual beach side stuff. There is a major bus stop near by with good connections to the capitol and other towns. Over all, we'll be happy to go back in October but we might ask for rooms but facing the poolside to avoid the music keeping us awake

Mike Saar

Great hotel, very friendly staff, and great service. Known for good food and they did not disappoint. Short walk to the beach and boulevard. Wonderful SPA pools are adults only. Live entertainment every evening and al fresco dining. During our stay majority of guests were German. Staff speak several languages. Alcohol was expensive compared to outside hotel, but similar to other hotels in the area. Bar menu is also quite good. Just a few steps outside the grounds are small supermarkets, Italian restaurant and also close to the main bus stop. Great shopping close to the Faro.

Marc

Exceptional Hotel. Stayed there last week with family. The facilities are top notch, rooms very clean, staff couldn’t be nicer, it’s right next to the beach, you can’t hear any other noise from the other rooms at night, lovely bar by the pool. I could go on and on. 10/10.

Rachel Kingston

The food at this hotel is magnificent - so much choice and to such a high standard. The staff in the dining area are fantastic, they are professional and friendly in equal measure. We visited with our 2 year old daughter and it is a lovely close proximity to the sandy beach. We left our jacket behind and have been so very impressed with the service from the hotel who sent it to us in the UK despite it being our error. I would certainly recommend this special hotel.

laurent G

Mainly Spanish tourists here, in a touristic area of Maspalomas. The flat has 2 floors, and 2 bedrooms. We'll equipped, very clean. Nice resort. Restaurant is good too. Everyday différent buffet. Personnel very nice. Swimming pool is super clean, warm water. Enought far by feet to beach, or center. A city bus service works. To rent a car, you can do it at hotel, or in ORLANDO agency at playa del Ingles, about 1,5km from hotel. Not always easy to find a place to park the car.

Katboga

Gonna start with the positive was a solo traveler and as a woman on my own the staff made me feel very comfortable and we're just lovely particularly Jose who was a gem ! And a lady at reception and behind the bar just want to thank them so much for making my stay so good ! The food was ok apart from one night not getting any as they shut before the alloted time I was given glad I wasn't really hungry that night or I would have been quite angry really apartment was just fine apart from a weird lock on the first day I had trouble opening but after been shown the nak of doing it I was just fine The beach was about twenty five minutes walk away so because it was so hot had to get taxi but tried three different ones which was good hardly any good shops though just tourist ones most malls like ghost towns overall liked gran canaria people so friendly so very happy with my holiday there x

Bob Howatson

A Fantastic team of staff at the EO Maspalomas. From the front of house, Facilities Team/Housekeeping, Catering, Pool Life Guard were all super good at what they do. Gracias ❤️

Sue Putt

Staff friendly always a smile on their faces. Fatima the housemaid on our stay was lovely and worked hard. Reception lovely ladies and Tony with the banter. Tamboni and Kingley bar staff very nice and friendly too. We was there for 4 weeks so was nice to meet everyone. Just wished I got the Maintenance man's name he was helpful on a couple of occasions and always a good morning from him. Perfect break

Renata Němcová

Everything it's perfect ... Room is very clean .. clean every day ... Nice personal every people very nice . I coming again :)

Alan Doherty

Our bungalow overlooking the pool was immaculately clean. The bungalows are basic. But comfortable. The bed was very comfortable. Had the essentials. Check in staff, and housekeeping all very friendly. The pool is very busy. We had hoped to swim, but it's not really that sort of setup It's more geared to pool games. The pool gets taken over regularly by activities for the kids. I'd prefer a kids' games pool and one for guests to swim. Usually, we book self-catering, but it wasn't an option, so we chose b&b. Breakfast is very basic, chaotic and noisy. Out of our 7 days we ate out 5 of the days instead. There's a great little shop on site for essentials. It's less than 15 minutes walk to Yumbo. We brought a hire car and parking is very restricted. Both on the street of Vistaflor and the main road before it. We would return based on location and price.

Marco Russo

The bungalows were really old, dirty and stinky. The location is near the sea and well located to move around the only positive thing! In the night you could hear the person next to your room even if they were talking and there is no control of keeping the quiet. Cleaners were coming to tidy up the bed, buts sheets were not changed and bathroom was not cleaned. The bed were two single one which during the night you had to be careful how to move. Food at the breakfast was a poor quality and bad organised! Anyway I think they need a really huge improvement because there is a lot missing. For the price you pay, choose something different, that definitely you will find something nicer.

Cath Maloney

Just returned home after a week in vista flor we had a good holiday the bungalow was very clean and comfortable.the staff are very friendly from the dinning room staff to the bar staff to the cleaners.lots of beds around the pool . there was a large group of people that came on the Friday till Sunday they were Spanish from a church group so very busy and noisy in the restaurant for those two days .but the staff mainly fran always got us a table so all good the food is good we never said there wasn't any choice for us . all in all a good time was had by us

Natty B

Rooms are lovely little houses with a bedroom a d bathroom upstairs and a little balcony and a kitchenette with a sofa bed in the lounge. Very well kept floral grounds with a lovely pool. I stayed bed and breakfast which was lovely. The hotel is a bit out the way from anything else. i would return. Maids clean endlessly.

Jonathan Biggins

Good value for money. The approach to the bungalows could do with some attention whilst we were there it needed a good clean up. There was old mattresses dog or cat excrement and a terrible smell and old bolts stuck out of the ground. The bungalows and the rooms were dated but clean. All the staff were polite. Sun beds need updating most of them have broken. The breakfast was only ok. The location is a bit out of it lots of the local amenities around have closed down. There is a supermarket just up the road. Overall clean and tidy place to stay but the approach is in need of a good tidy up. Wouldn't have liked to have paid loads for this place to stay.

Claire Bowers

Just returned from a very relaxing stay here. The staff were very friendly and attentive. There was lots of choice of food and drinks on the all inclusive option. It was not just our suitcases overweight in the way back! The rooms were as expected, a little tired but huge. The key code for our room was soooo long though. Location wise, it’s a bit of a walk to get anywhere but there is a shuttle bus from the hotel (occasionally) and the local busses are super easy. There are some really lovely places to visit not too far away. We had a fabulous view of the golf course from our room. In the evenings we walked to Holiday World a few times to keep the teenage kids amused, they also loved the bingo nights at the hotel 😂 It really was a peaceful and relaxing stay.

JAMIE WARD

I am writing this with a couple of days left, on our first family holiday to Suite Hotel Jardin Dorado. It has been a great holiday experience here. The resort is 1.7 miles from Maspolamas and there is a free shuttle bus to take you there, the beach and the sand dunes (all the same stop). Suite Hotel Jardin Dorado is a resort with individual bungalows set in an arc around the swimming pool and restaurant/bar facilities. There are plenty of sun-beds and less parasols. No real tussle to get a bed before 10am but can be busier in the afternoon. There are 5 family/large beds which get taken early. The pool has a lifeguard from 10am-6pm & a young lady offers aqua aerobics at 12.30pm 5 days a week. Music she plays is quite loud & off putting for some! She offers children’s activities colouring, card and ball games etc More catered for young children. Pool is in 3 sections with jacuzzi and various fountains. The food selection. Is good, with hot and cold dishes, fruit and deserts and selection of alcoholic and soft drinks. There is also a snack menu if you get hungry between set meal times. We ordered (paid) for a pizza once. Opposite the resort is a well stocked supermarket. We bought lilos from here, my advice spend a bit more as the cheapest ones only last 3-4 days. The rooms are good, open plan with 2 singles (put together for a double) a sofa bed & tv that swings from the sitting area to the bed area. The bathroom includes a twin basin, toilet and walk in shower with rainfall & standard shower. Shower gel, shampoo & soap provided and clean towels daily. Bed linen changed every few days. We only discovered the small courtyard area on the back of the property after a few days. The lock was a touch stiff but it was great to find a clothes drying rack here, which also benefits from the air-con unit giving off heat. Ie drying clothes even quicker. The air-con is very noisy & can be loud through the night, my advice is switch it off or bring earplugs if you are a light sleeper. Free WiFi all round the complex but a very temperamental signal. Staff are amazing. Samuel (cream waistcoat) the restaurant manger is an amazing people person. Makes you feel welcome and can offer great insight on places to go. The restaurant/bar staff all want to make your time here a good experience. At night (8pm) the young lady offers a 30-40 minutes children’s dance (baby Shark etc). Again a bit loud for us as we liked to sit outside to eat but as far away from the music/speaker. Then there is live music (covers of old and not so old songs). We didn’t feel pressured to move on from our table, after eating. It seemed more guests wanted to eat inside the air conditioned restaurant areas. Beach towels can be hired from reception and safe deposit key for the safe deposit box in the rooms. Room locks are PIN code entrance which saved having to carry a key but you do need to memorise the code or like me, refer to your phone/picture. There is a small gym & treatment rooms, we didn’t use these on our stay. Didn’t see any launderette facility & there wasn’t a kettle in our room. There is a hair dryer in the bathroom though! We only went into Maspolmas once to the shops & for lunch. The restaurants have the manager stood outside trying to draw you in, I’ve always found this off putting. This time, I just pointed to my all inclusive wristband, imitated I’m already full, smiled and walked on, this made them leave us alone. Nice shops with designer clothes and perfumes etc. There’s also the beach, sand dunes and bird sanctuary nearby. I ran to the town & back a few times, it was very hot but be careful of the very poor tiled pavements & high kerbs. We really enjoyed a trip to Puerto de Mogán, a pretty fishing village/town with harbour and beach. Decided to get a taxi there and back €40 each way. Friday is market day & apparently very busy, we went on a Tuesday. Finally we would return to this resort, we met two other families that were returning for the second time. This speaks volumes. We had an amazing relaxing holiday here.

James Le-Strange

Just landed this morning back into the UK after staying here. Must say what a lovely little gem. I was a tad sceptical reading some reviews. Here are my thoughts. 1. Rooms (bungalows) are perfectly fine and have a front patio and a read patio for hanging up clothes. Big bungalow and had all the amenities we needed. Could do with a refresh. But everything was more than fine. 2. Staff are wonderful, happy and welcoming. Always willing to talk and always willing to help. 3. Pools was a great size and plenty beds available. 4. We only had breakfast which was more than enough. I will say lunchtime food did look a little bland and we chose not to eat here during our stay. 5. Location, a 20 minute brisk walk to Yumbo. Taxi was 7 euros and plenty buses heading regularly, situated on the side of a gold course with great views of the mountains. 6. The place was overall absolutely fine and lived up to expectations. We paid a fair price and I think everything was up to the price standard Would absolutely stay here again

Sofia Bernardini

We stayed one week in December. The rooms are spacious and quiet. The garden and the pool are very nice. Small but well equipped gym. The restaurant is buffet only and it is not good quality, so we were happy of having chosen the bread and breakfast option. The position of the hotel is quite isolated, so it's difficult to find restaurants walking distance. However, there are free buses to the beach and regular buses to several destinations, plus taking a taxi to Meloneras costs around 5 euro. Overall, it's a good hotel for a relaxing holiday, but don't expect services at a 4 star hotel level.

Pekka Hattunen

All inclusive was very nice and tasteful-however during the week the dishes were ofter dirty and ran out. The hotel itself was very comfortable and peaceful. Staff was extremely nice. Hotel location is a bit far from costal line and shops but the hotel bus goes several times in a day. The gym at the hotel and the possibility to play tennis, golf and padel in the property next to the hotel were a very big plus! Clean swimming pools with quite a refreshing water temperature. This hotel did not offer any activities by the pool area.

Morgan Masters

Great hotel. Our room was very clean and modern and well located. A small kitchen area with microwave, kettle, coffee maker and utensils. Good AC in the room to keep cool. Outdoor furniture for the room, we had a room with a rooftop terrace which had 2 sunbeds, chairs and an umbrella. Food was fantastic, rotated each night and each morning food was fresh and tasty. They had a fresh egg station and each night had a fresh selection cooked in front (normally 1 fish and 1 meat). Drinks were not included in our half board but we're reasonably priced. Staff were kind and helpful. Location is slightly out of the way so a car is a big bonus here.

Paula

It's a nice place but if you don't have a car it's hard to get by,it's very isolated and public transportation is very far. The rooms are very clean and comfortable with a front and back terrace. Breakfast and dinner have a lot a variety and everything is delicious. The pool is great and also very clean. You can smoke everywhere but the rooms. The stuff is helpful and nice. But for someone with a cat allergy is not a good place as there are cats everywhere.

Rudolf Johnsen

Everything is a 30 min walk away. If you have a rental, like walking or dont mind spending 10-20 euro a day on taxi, it is very nice. Pool was a bit cold. Everything else was nice. Recommend opting in for a rooftop bungalow if you want some privacy. (The hotel was in no way crowded, but still nice to be all alone). Would visit again

Mihai D

It is a very nice hotel, spacious room and clean when you check in. good food and nice pool. On the downside the towels are very old and used. Cleaning service during the stay over is not the beat.

Free Navaa

We expend the BEST week here, Juanma, the barman do amazings piña colada and the other cocktails are incredible, also the food is very good, we will repeat for sure.

aauk aauk

We recently spent a week at this hotel and had a wonderful time. All the staff, especially the reception staff, were very helpful & welcoming. The rooms are modern & have all the required items, the food is buffet style with great choices every day. The location is well served with local buses which we used all the time to get around, plus they have a free shuttle bus to the beach. Such a great holiday, thanks so much to the staff! Will definitely return & recommend, Audrey & family x

Iordache Poenaru

Very good place, quite and really nice! The room was okay, clean enough, smart TV, fridge, safe! Only a bit uncomfortable was some bad smell(room 207), some times, from the bathroom I think! Staff very, very nice and friendly, food very good! Swimming pool very clean! Anyway, we had a very nice days in Los Calderones hotel! Thank you guys for your hospitality, and definitely we will come back as soon as possible! We highly appreciate and highly recommend!

sheila Willoughby

I arrived at 11pm, late due to flight delay. So didn't really take note of surroundings outside of the hotel. Receptionist was fine. I was shown on a map where my room was. No help given. There was no one else booking in, as I was told I was the last one there. So no excuse. View over pool and garden nice enough. There it ends. The following morning I ventured outside the front doors to see a massive hole in the large area across the road, probably another hotel being erected at some point. The drive into the entrance to the front door was full of potholes. Taxi drivers refused to drive in the tiny space. I don't blame them. Had I known about this aspect, I wouldn't have booked here. I had come away for scenery, not a building site. Perhaps travel agents should be honest about the environment.

Carlos Menezes

The staff is really kind! Parking is free. The pool is great and spacious. The rooms are nicely sized, but the AC didn’t seem to work too well. On the other hand, the only downsides I can point are the prices of the beverages at dinner time (3€ for a coke).

Lar

Great little hotel , nice and quiet if you’re looking for a relaxed holiday. The pool facilities are great with one big main pool and one smaller pool on the upper deck alongside the jacuzzi and gym. The staff were lovely and helpful. The hotel was well kept and cleaned daily. The room was spacious and comfortable. The hotel is situated near a shop 5 minute walk, bus stop to town 3 minute walk and a taxi rank 1 minute walk. The hotel offers a free bus to and from the beach. The rooms are situated upstairs in the apartment so I Would take this into consideration if you have mobility issues. I had breakfast booked with my stay. The breakfast variety was okay it was the same selection each day but it was good enough. The pool bar has a decent menu also with some wider options. The AC and wifi work very well in the room which is also a nice touch. Overall I would recommend this hotel

Christopher Barry

Staff are lovely, room is very modern with good bathroom. We were in the adults only section which had loads of beds and it's own pool. The only downside is that the food in the evening is not great, loads of stews made with cheap meat, not a big selection of different mains, quite disappointing for a 4 star hotel.

liv B

AMAZING HOTEL! We stayed here for 8 days and we was absolutely shocked at how good this hotel was, from the staff, the service, the food was 10/10. The staff are lovely and kind. We arrived very late in the night and they had packed us a bag full of food and water which is a very kind gesture. We stayed in the adults only bit and it was so peaceful just what we wanted. The rooms were brilliant and modern. They have a massive range of food which by surprise was very tasty, I’ve never been to an all inclusive were the food is that good you go up for seconds haha. The only cons of this hotel are that it is far away from everything else so we hired a car to get around. The only little thing was that the cups were quite small when getting a drink (all inclusive) and other times we got a big cup not too sure why. But all in all we was made to feel very welcome and enjoyed our stay. Thank you

T Foulk

We spent a week here in October and loved it. The rooms are modern, clean and well equiped. We loved the layout of the hotel and you have easy access to everything. The staff were absolutely brilliant - always friendly and helpful. The pool is beautiful, set in the middle with palm trees and plenty of well kept sun loungers all round. The restaurant and food were excellent, always fresh and always a huge variety of options. We found the location particularly good. You're at the end of a quiet one-way street and are surrounded by green well kept golf courses. You feel safe and private which is great for kids and you can still walk to the beach in 40 mins.

David Taylor

Was an amazing location and had plenty of time to relax. We went all-inclusive and just relaxed by the pool most of the time. They did have a free bus drop-off and pickup service. If you do want to travel out, be aware tho that the pickup times were quite late, so we returned to the hotel by taxi. The food was great, and the service was top-notch. All staff friendly and no bad experiences I stayed in the 18, only private area, but next time, I think the general area would be fine, I didn't use the private area pool or sunbathing area. The bar and restaurant are closer to the general pool, so I spent most of my time there. Even though the general area was busy, most were sunbathing, so there was ample room in the pool to cool down and swim. The entertainment was diverse and interesting, from pilates to aqua aerobics and electric violin playing today's hits and singers after your evening meal there was plenty to keep you occupied. The only negative I can say is that the shower temperature fluctuated so much that you had to time when to wash your hair or step back as to avoid burning. This was manageable, and I expect it's hard to supply a steady temperate to rooms as scattered as they are in this hotel. I will most likely visit again in the future. Thanks for the memorable time :)

John Sheehan

The service is excellent and I should name Salah at reception for his help in arranging football tickets, car hire and taxis along with the other bits and pieces which make a holiday relaxing. Yudi in the pool bar is also a star! Due to a booking error by our tour operator we had expected to be allowed to stay in the adult only area of the complex with our 16 year old son. The hotel could not accommodate us there but Alejandro, the hotel manager did a fantastic job finding us a suite of equivalent quality in another quiet part of the hotel. This was perfect for our needs. The beds and bathroom facilities were excellent. Very good wi-fi too. The pool area is very clean, with plenty of available sun loungers, and it is well attended by staff. The pool bar is well stocked and staffed although the house beer is better quality than the house wine. The restaurant is comfortable with a nice outside area but the food is lacking flavour - perhaps this is normal for a large scale buffet. The entertainment is slightly intrusive during the day, but the poolside saxophonist and violinist were both fantastic. In the evening, we were serenaded by singers of varying quality, all of whom put their heart and soul into their performances. We heard versions of ‘Valerie’ on four consecutive nights. Overall, this was the relaxing holiday we wanted and paid for, despite the stress caused by the tour operator on our arrival.

Based Boy

This is the first day of my second visit. I‘m impressed by the improvements. The wifi connectivity has become much better and more consistent. And finally a water dispenser ❤️ no more having to buy water bottles from the store next doors. Finally a way to get fresh water when waking up at night ☺️

Lars Rückemann

Close to the walkway directly near to the beach. You can choose to walk through the sand on the beach or on the walkway for around 3 kilometers in both directions along the sea.

Kerem Aslan

have been there end of july til beginning of august, the food was excellent, from breakfast til dinner in evening was awesome, variety of food in evening, cocktails at bar were very good, also entertainment in evening was nice, animateur (hostess) were putting lot of effort in their work to entertain the guests, rooms were very clean, and the bed was very comfy. stuff was very very friendly! playa del ingles beach was a 15-20 min walk away, which was just a bit far in the heat of the day but ok. but there was also beach in front of the hotel which was nice. all in all, the hotel is very recommendable and would come again if visiting playa del ingles.

MICHAEL G

Oldschool hotel in the second row at Gran Canarian beach promenade. Lobby is suitable. But the rooms are furnished within the 80s. Old closets and beds. No update since then. Service is okay. Some restrictions for the guest, e.g. not allowed to drink soft drinks or normal water at breakfast (within all inclusive). Mostly old people. Towel-reservation at pool is sadly allowed. Food & beverage is very good and great variety. In a nutshell: it’s worth the price but not outstanding, oldschool.

Martin Šedivý

Note this, if you are not german, don't go here. If you are german-speaking, you will most likely have the best vacation here. This review is from a perspective of non-german speaking couple where we were left out from any animators program because the main language at the hotel is german. We tried to adapt from english to spanish or german but only with little success. Personal is really nice, food great, rooms cleaned, pool, sauna and services also great. For everything we give 4 stars out of 5 (meaning we really enjoyed the stay here but we just felt bit left out from any activity in the hotel as the target is only german-speaking and you will have no success with english)

Joel Segrave

Very impressed with Kid friendly hotel. The animation team were very good with the kids with plenty of activities for adults and kids (bingo, archery, darts, etc). They were kind to my kids whether that was in the kids club, afternoon/evening entertainment or just walking around. Despite all other reviews the food was good. There is the buffet style section which caters to all different nationalities and tastes, snack bar for burgers and hot dogs and a nice Italian restaurant only open in the evenings which was my favourite. I personally love zone 1 which is across the road, as it was quiet and chilled with a good pool (careful it is deep!) and self serving drinks. Zone 2 was more active with music, cocktails and animation team activities if you like that kind of thing. Should you wish to go to Maspalomas town the hotel can order you a taxi which comes very quickly if you want to explore. There is Holiday World close by which is walkable and has lots of fairground rides for different ages and a food market for different tastes. I would definitely recommend this place for families. Thank you

daz tennant

Food - very limited variety in both the main buffet restaurant and the bookable Italian. Cleanliness - rooms clean infrequently and not very well. Also cockroaches running about in the grounds at night. Pools - 3 separate zones. We were in zone 2 which was mostly adults, so quite calm and peaceful. Public areas clean and tidy. Reasonable amount of beds. Poolside toilets were very clean. Jet2 rep, Graham, not particularly welcoming and had poor local area knowledge. Not very helpful resolving a problem with a trip we paid for. Evening entertainment was very poor unless you had very small children. Advertised as a 4 star hotel. I would be generous giving it a 3 star rating.

Lorna Morris

The rooms are well laid out and comfortable, the staff (especially Carlos and Kevin) have been very friendly and helpful and the facilities are very good. The location is good but there is not much around that you can to walk to but most things you need are provided and taxis are very reasonable. We just like to be able to go for a stroll to the shops etc but that's not really possible here. Great place for families with children, very family oriented and the kids club has been great!

Ramakrishna Manda

Cockroaches are the least to say! The grass is fake too! The food at the buffet was practically horrendous, extremely unequipped kitchen, the gym was frankly a traumatic experience and broken! The only good part were cleaning people who were warm and the swimming pool. They said it was a four-star hotel, please don’t even bother imagining it to be a one-star quite frankly!

Malina Strachan

This is brilliant place to go for holiday if you have kids between 0-12years old . The hotel food staff location & entertainment was just great!!!! I have 4year old and we feel really safe there .We had such a good time and we planning go back next year with more family. I would like to say thank you to all staff there for making us to feel so welcome and look after us so well 😁👍 see you next year guys 😁👍

Giusy de vitis

Right name for a place to regenerate. Very comfortable rooms, but some modernization could further improve. An actual lovely large shower room with a view of the panorama and stylishly decorated common areas. « Be Aloe » deserves special note: wellness area is not too big but with everything you need, and I appreciated that they are careful so that it is not crowded. The locker rooms elegant and functional. I would recommend the sport massage with Diana, who is a great professional, and it's worth the longer full-body massage, it puts you back in shape, and also the Canarian massage with Pedro. With this combination, already in two days, you feel disassembled and reassembled in the right way like a Lego! They are great and competent. In a time of fatigue and stress you get your body&mind back together in no time. I also liked a lot the gym opened 7/24 with a special view. A little better organized and empathetic service at reception would take a good level to an even higher level. Distant from points of interest and not provided transfers to/from airport, however, the real problem is getting out of the resort because it is so cozy and peaceful that it doesn't seem like a good idea to leave!

Donna Wilson

My partner and I spent our first holiday together at this hotel 19 years ago when it was called the cheriton . We went back last year January for two weeks we have booked again to go back but this time we have booked for three weeks. All the staff were very nice and friendly our room very clean and tidy and the food how beautiful. We highly recommend this place. We cant wait to go back .

Harry Phinda

What more can I say? This is literally the best hotel I have ever stayed in. The staff, the environment, the food, and the attention to detail—I honestly couldn't compliment it more! I was a bit skeptical about a golf resort, thinking I would get really bored, but oh my gosh, what a lovely place. As a well-traveled person, please ignore any 1-star reviews because they are nonsense. The food is buffet style and of really good quality. Because of the themes, you are naturally going to love some days more than others, but there is always something for everyone. We did the half board and chose to explore for lunch. All the staff were amazing, but I have to give a special shout-out to Alejandro! Such an attentive, funny young man. He made dinner a blast, and we often looked for him when we went to dinner. The small activities like beginners' golf are reasonably priced and also just fun to meet people. The rooms are well-sized with some quirky features like a window to see the view while you shower. There are so many pools, with my favorite being the rooftop infinity pool that looks out onto the mountains and the sea. The spa is really nice and special, with an infinity-type pool looking onto the golf courses. Overall, this is certainly an amazing hotel. So much so that I don’t often go back to places, but I certainly will be back here.

Durdona Kadirova

For the 5 star hotel, I could only rate the SPA, and the building infrastructure. Yet the rest you can rate as max 4 stars. Rooms are old, with ancient curtains with wholes in it and furniture. Air conditioner from maybe 30 years old, giving so much noise that you can't even hear each other. So loud! Food is the same every day! Fruits are not fresh sometimes. Check your bill when checking out. Truly speaking, for such level of hotel, from 5stars, you would expect more relevant offerings.

Stefania Bitica

We loved this hotel. It is indeed a relaxing place, you can find a lot of spots on the property to spend your time. We loved that there were a lot of pools to choose from. The breakfast had a lot of options and everything was delicious. The staff really friendly and the rooms spacious and clean. There is a construction site nearby but we didn’t consider it a problem, we could relax nonetheless. Would definitely recommend!

Alex Koshterek

Good location, decent food, convenient Avis car rental kiosk in the lobby with car delivery in 1 hour. However all the swimming pools are shallow, just 110cm instead of standard 130cm. Room service have a bad habit to break in into your room 3 times a day. The inside lock doesn't prevent it at all, it just opens if you push the door handle outside. Use DND hanger.

Susan Reeves

We have just been for our fourth time. The staff are excellent and treat you like an old friend. If you want a quieter holiday and just maybe a little more "mature" this is the place for you.

Carol Dove

Any problems sorted quickly and efficiently. Staff polite, helpful and friendly. Have visited hotel 12 times, before and after covid. Come twice a year.

Bibi Farren

The most beautiful hotel right on the beach. The rooms are bright and comfortable - one of the few bathrooms I’ve experienced with lighting good enough for applying makeup. Beautiful swimming pools with waiter service and lovely manicured gardens. The variety of food for the breakfast/dinner buffet suits just about everyone with a wide variety to choose from. Great place for a mini break to disengage from the world and relax

Andrei Karavai

1. It is not cheap at all, but worth the money You pay. 2. Great location right next to the shore line. 3. Very friendly, helpful and polite staff. 4. Wide variety of services. 5. Various and tasty meals.

Craig Brown

My honest review, definitely a good 4* Hotel needs some work to compete with the 5* Hotels. The Rooms - We stayed in a Privilege Room with Sea Views. The room is modern and looks great could do with a few tweaks some drawers or extra hanging space as there isn’t much at all. Mini bar filled every 2 days apparently but we’ve been without coffee for 4 days now but it is what it is. The cleaners do a great job and I take my hat off to them. Location - Not the best I would say get a car and go explore. If you enjoy staying around the hotel there isn’t much just a slightly run down shopping plaza which 90% of shops are boarded up which is a shame. There is a couple of nice places to eat and the sunset bar is very nice. Hotel - it’s not an overly big hotel it’s just set on many levels so takes a day or two to get your bearings to find the easiest way to get to places definitely a bit of a maze but you get use to it. Food - Typical hotel food not great and we prefer to eat in local restaurants rather than at the hotel. Staff - Cleaners fantastic very friendly lovely people, majority of the service staff again lovely people. Reception is another story, as your first impression definitely needs some attention to detail maybe the guy who we checked in was having a bad day who knows. Overall it’s a decent hotel nothing magical no real wows anywhere just a nice hotel. Good sunsets from privilege rooms which was a bonus! Would we come back? No probably not but we just used the hotel as a base and hired a car.

Keiron McKenzie

Very nice hotel. It has great views and excellent facilities. I would advise you to go for the privilege package, It allows access to areas that are separated from the main guests and allows for a more guaranteed experience. I would also advise you to go all-inclusive. As all foods and drinks are provided, it makes the stay much easier. There is a beach located very close at the back of the hotel, less than a five minute walk.

مه سا

The most disappointing fact is that while the hotel uses the pictures of a beautiful infinity pool in all platforms, only limited number of customers (“privileged”) are allowed to use the pool in the picture. You don’t get any hint about this fact while booking the hotel and when you book this hotel just because of this pool you would be also disappointed like us! You are also not allowed to upgrade to privileged or pay extra to use the same pool in the pictures! The hotel is almost 20-30 minutes (walking) away from the area where all the restaurants and bars are. To summerize, the hotel is good but not as good as the pictures and the amount you pay for it.

Pete Price

A beautiful hotel, location perfect for us as it’s next to a beach, and a pleasant walk to shops etc. therefore not noisy. The quality of the food is really very good, especially the a la carte restaurants. Rooms are large, very comfortable, many with fab views, and the cleaners are fantastic. Our third visit so we know our way around, and the fact we return year on year says it all!

Sue Poley

The hotel is large with 2 general pools with plenty of sunbeds and parasols. There are a variety of restaurants, some you are required to book and also a buffet. We booked as a privileged customer and this includes the use of a small private infinity pool with plenty of sunbeds, parasols, a lounge and refreshments area off it. Here you can help yourselves to various hot and cold drinks, beer, cava, wine and any spirits. Also there are snacks and fruit. There is also a privileged area near one of the general pools, plus you can eat in any of the specialist restaurants and have free entry to the spa and gym. In your room the mini bar is free and is stocked every other day. Water is provided. The room looks over the privileged pool or beach and has a large balcony with 2 reclining chairs. We went in September and there was a very relaxed feeling with plenty of areas to sit and relax inside it out.

Greg Jones

Fantastic resort. The staff were amazing, and the food onsite was reasonable priced. The resort is ideally located for walking to local restaurants. You will be charged 10 euros for the TV remote that is refunded on your exit. However, the safe box in your room will attract a daily charge that is non refundable, which I think is daylight robbery. The bar around the pool is excellent and serves decent food: and the entertainment on the nights is finished by 2200, which is ideal. When you exit on your return home the room will have to be vacated by midday, but the resort offers a shower room and changing room that is available in 30 min slots, which you can book on the day you exit. Overall, it was a very pleasant experience. Highly recommend .

Tom Reeder

We had room 308 I think, it was fabulous, very spacious, and clean. The whole place was spotless, staff very friendly. We tried the restaurant, not brilliant but good food, served hot. We enjoyed it so much we are returning for 4 weeks over Xmas. Loved it.

Megan Elizabeth

We've just got back from a fantastic 7 night stay at Caybeach Princess. All of the staff were so friendly and helpful, and we can't fault the service and facilities. The pool is massive with plenty of sunbeds and no overcrowding. There's also a smaller more relaxing pool at the top with a jacuzzi. The apartment was lovely modern and clean. We paid £7.50 every day for breakfast as we were self catering and it was well worth it. Great selection and lovely food. The free bus shuttle to the beach was very handy. The only thing that was a slight let down was the entertainment in the hotel on an evening. We couldn't find many bars or nightlife around except for on the last night where we found the Yumbo Centre a short taxi ride away with loads of bars and clubs. Wish we'd have found this sooner. Overall a lovely holiday thank you!

Anna Tomaszewska

The hotel was lovely, and the staff was exceptionally helpful, always going above and beyond to assist with any needs. The surrounding area was peaceful and quiet, providing a perfect atmosphere for relaxation. However, there weren't many shops or restaurants in the immediate vicinity, which could be a drawback for some. Fortunately, the bus service runs late into the night, making it easy to travel to nearby areas like Faro de Maspalomas for dining or shopping options. Overall, it was a very pleasant stay.

Kevin Pearce

The hotel was very clean and tidy including the rooms, all staff were very welcoming and friendly. We had water in the fridge in our room on arrival which was a god send. The pool was lovely. The only downsides, pool was no fun, no inflatables, no ball games which made no sense at all, although when the lifeguard went home at 6pm all the fun started and everyone enjoyed the full use of the pool without being told no. The bungalows were very hot and only had air conditioning in the main bedroom so our kids were hot all night, we tried to sleep with this off but the temperature soon rose in the night and was unpleasant. Pool bar food was good as were the drinks and service was good. Not really any entertainment at all at the hotel all day which was a bit boring and the bar closed at 10pm sharp, we are not massive drinkers so this wasn’t a problem. The location was not great, we had multiple taxis to get around as everywhere was a much longer walk than you think especially in the heat. No restaurants or supermarkets nearby just small hotel shops.

Barrie Philbin

Beds not comfy, no chance of getting a sleep. Hardly any of the drinks machines work, 5 days in and still not been able to get an apple juice for breakfast. Most mornings you can't get a glass for your drink anyway and if you like brown or tomato sauce with breakfast, lunch or dinner best bring your own as there ain't any here. Food is more or less the same every night and not of a high quality. Zero entertainment round the pools and zero music during the day. Entertainment at night is terrible. Mini disco for toddler's but if you have older kid's, forget it. Place looks nice though tbf. Absolutely not value for money. Over priced and boring. Save your money and go to a different hotel.

Hornchurch Eagle

First time staying this side in the Tabaiba Princess. The hotel a large with great sized rooms. The hotel is spotless which is a credit to the staff. There are numerous drinks machines but these go off about 11ish. I'm not an alcohol drinker so can't comment on that. The food was very nice with a varied selection. If you want food there can be a wait for a table in the main restaurant. The two boulevard restaurants (Chinese and Italian) are average IMO but good to try something different from the main restaurant. The main (relax) pool was never overly busy which was great. On the whole we had a super 2 week holiday here and would come back in a heartbeat.

claudia roberta

Spent 5 days with a group of 7 people. It was worth everything. The location is perfect. Easy transportation to everywhere you want to go to. The food was okay some days it was really nice other days it was just fine but definitely didn’t feel hungry. The service , the assistance, the receptionist all were really helpful and friendly. The hotel is beautiful and huge! They made sure all customers had a great experience and were happy. The entrertainment was good. Even though we weren’t at the resort every time due to activities anyone that just wanted to be at the resort had tons of things to do and definitely not going to be bored. We will be back for sure. Thanks Tabaiba princess for the hospitality

Next Voyage

It's a nice hotel, but far too big—it's more of a resort where quantity is prioritized over quality. The food is mediocre at best, with some items being of very poor quality. If you're traveling in winter, most of the pools are not heated and are quite cold. If you don't upgrade to a better all-inclusive package, there's not much to drink. The location is also quite inconvenient; everything is far away, and there’s nothing around the hotel. To make matters worse, our entire family got a stomach illness while staying at the hotel. I do not recommend this place—there are much better hotels on Gran Canaria.

Kimberly McNab

Just back from a week away staying in the Maspalomas & Tabaiba Princess resort. We had a fantastic time! We were able to get sunbeds/chairs every day (some mornings not getting down to the pool until after 10am), all pools were well kept and great for adults and children alike, staff friendly and helpful, and room comfortable and clean. The only thing I will say is that the food was very similar each day, but still enjoyable. We ate in a restaurant off resort one night and booked into Kokoro for our anniversary dinner - it was delicious! Overall an amazing holiday and would love to come back one day.