Z C S
Mum and I went on holiday here 11-18 October 2024
3 star hotel.
Staff polite friendly and helpful
Rooms needed air conditioning not just a unit which was very noisy only pool view get the units. Or you can pay 5 euro a day for it.
Pool bar was great serves food and you can have any drinks after 11pm you pay shuts at 12am.
Entertainment was wonderful in evening and in day also entertainment was great for all.
Buffet food in dinning room
A lot to chose from sometime it is cold but what do expect when it's a heated unit.
Chefs keep checking to replace food quickly
Tables get cleaned also quickly
Ste Wilson
My partner and I have just returned from a delightful week-long holiday. The hotel was exceptionally clean, and while the rooms were basic, they met our expectations for the price. The pool area was well-maintained and tidy, with the only minor issue being the inconsiderate behavior of some guests who monopolized sunbeds for extended periods and not using them. We would appreciate it if measures could and should be taken to address this issue in the future. The bar staff was exceptionally friendly and accommodating, and the food hall offered a wide variety of fresh food options, catering even to individuals with particular dietary preferences. This was my second visit to the hotel, and I would highly recommend it and consider returning for a third time in the future.
P P
It is ok staying here for some nights. The rooms are good, the pool is pretty big and there is also a whirlpool over the standard pool. Breakfast is pretty identical every day, lunch and dinner vary. There is nothing special around the hotel to see but there is a shuttle service to the Faro of Maspalomas a couple times per day with which the beach and the dunes can be visited.
Jayson Carroll
We are currently on our 5th night.
From the very start at check in (we were 3 hours early and they still checked us straight into our room) the holiday has been amazing. Nearly every single drink at the bar is included in the all inclusive, the food selection and quality is amazing for an all inclusive. Our room while it only has a ceiling fan was cool enough to sleep in if you keep the patio doors open and curtains closed 24/7 this is with 29c days.
Information given at reception on bus times, prices and what buses to catch and where to change for a trip to the aquarium was so helpful.
Lovely pool and getting a deck chair isn't difficult at the end of Sept/beginning of Oct.
Most staff speak great English.
We will definitely be back!
Michael Parr
The hotel is inland, but a free shuttle is provided for the beach. Staff are friendly and hardworking. I do, however, have two complaints. Jet2 advertise the hotel as a family destination yet there is no gate on the children's pool area which would add a level of added security. We are travelling with 2 toddlers, yet we have been allocated rooms over the smoking area and the pool bar where nightly very loud entertainment does not finish until 11pm. It can be heard even with the balcony doors closed, which also makes sleep difficult as the air-conditioning unit is portable and needs to be vented through the open door! There is a ceiling fan, but this just circulates hot air. We have twice requested quieter family rooms only to be told the hotel is full and there are none available. This is despite an email request before we arrived, and there have been two changeover days during our stay so far. The hotel does not appear to be full, but maybe there are a lot of rooms with single occupancy. I therefore could not recommend this hotel as a destination for families with young children.