Sunset Harbour Club

Andrea Briškárová

The hotel complex is lovely and provides everything needed for a comfortable stay. The location is fantastic, close to the beach and main shopping areas, making it very convenient. Unfortunately, I had an upsetting experience with one of the night receptionists. Our apartment faced the street, directly in front of a bar that hosted a massive outdoor party on our first night. With two DJs, a laser show, and dry ice effects, it felt like the party was happening right in our room. My husband and I were exhausted from a long journey and hoping to rest. At midnight, I went to the reception to ask about the situation. The receptionist asked if I was British. When I said I wasn’t, he rudely informed me that parties are common here, and, smiling, added that the party would last all night. His tone was mocking, as if he enjoyed my frustration. He added that the hotel caters to "happy British people," and sarcastically wished me a good stay, which I felt was quite xenophobic. I returned to my room in tears, thinking the party would last all night. It didn’t, it ended at 1 a.m. when the bar closed, but his unkind behavior left a lasting negative impression on us. The following day, my husband approached reception to ask about a room change. Miguel, another receptionist, was extremely helpful and understanding. He explained that the party was not a nightly event and offered us a quieter room for a small fee. Thanks to his professionalism, our stay was much more enjoyable. The other staff members were pleasant, the food was tasty, and the atmosphere was generally positive. I understand the hotel cannot control what happens at nearby bars, and it wasn’t their fault that the party took place. However, a simple, reassuring response from the night receptionist, such as “We’ll find a solution,” would have made a world of difference. His unkind behavior is the reason we’ll likely choose elsewhere when we come back to Adeje. However, don’t let our situation discourage you from staying at an otherwise nice hotel.

Danielle McCabe

Excellent family friendly resort. 2 saltwater pools. The main pool with the pool bar is shallow and 1.4m deep at the deepest so very suitable for not confident swimmers. The poolside entertainment is great the kids loved the mat everyday. The rooms are spacious and clean and have air-conditioning. The resort has WiFi . Highly recommend

chloe smeeth

We have just had a wonderful 10 night stay in Sunset Harbour Club. The location is perfect. A 2 minute walk to the beach, with plenty of restaurants and bars around. Siam park is a few minutes drive, as is the mall. The Golden mile is about 10 minutes in a taxi (around €11-€14) and even more variety or restaurants. The local beach is beautiful and there’s lots to do, including giant inflatables in the sea. The restaurants in the hotel are great too. We didn’t use them for dinner, as we like to try something new every night but breakfast and lunch was lovely. The rooms, although a little outdated, were clean and had everything we needed. Would be great for those self catering - a big fridge and freezer, kettle, microwave etc. I wanted to take the bed and the mattress with me at the end of my holiday, but it wasn’t doable unfortunately 😂. So comfy! The water pressure from the shower is great and the air con works well. We were lucky enough to have a large terrace leading from our room, but I understand the rooms with balconies are great too. There is also a filtered tap in the kitchen. All staff we came across were lovely! Checking in was so easy and we had access to our room from 1.30pm (although not guaranteed), meaning we could use the pool on our first day. The man who checked us in was delightful and explained things so well. Everyone from the pool staff, the life guard, those working in the restaurants, to the animation team made us feel so welcome. The sun bed booking system worked really well for us. They take bookings for 2 days in advance from 11am each day. Although be warned, people start queuing from around 10.15. It’s a small break in the shade to have a coffee and you know you’re guaranteed enough beds for the next 2 days, avoiding the early morning rush for the beds. The staff are as accommodating as possible to where you’d prefer to be. There are 2 pools. One is more a kid’s pool, with music and entertainment throughout the day. Our daughter thoroughly enjoyed the pool mat and water polo. There is also a swim up bar in this pool. There is a second deeper pool that is more chilled and mostly used by adults. Both are a great size. I don’t see how this is a 3 star hotel. It exceeded our expectations and we will be returning in future.

Matty Beaumont

We stayed here for a week in a studio room. The room was a good size, very clean and had a nice balcony to sit out on. The location of the hotel is perfect, 2 mins walk to the front. A lovely restaurant on site as well that we ate at a couple of times. We will be back!

Tyler Price

Phenomenal hotel and very friendly staff. Great access to two different beaches and it only takes a couple of minutes to walk to each. Would definitely stay here again if I come back in the future.