ibtissam el'ouchahi
It was just perfect, my highlight is definitely the service and the cleanliness of the room.
We got there early and they arranged very well for us to get in the room as soon as possible. Great staff and facilities also close to everything
Matty Beaumont
We stayed here for a week in a studio room. The room was a good size, very clean and had a nice balcony to sit out on. The location of the hotel is perfect, 2 mins walk to the front. A lovely restaurant on site as well that we ate at a couple of times. We will be back!
Robert Stewart
Location wise, this hotel for our holiday is a straight 5 with perfect positioning for the main fannabe beach and amenities as well as shops and restaurants. Hotel room was a studio and served our needs dine, if a bit hard on the beds. The services and staff were first class and I would recommend.
Andrea Briškárová
The hotel complex is lovely and provides everything needed for a comfortable stay. The location is fantastic, close to the beach and main shopping areas, making it very convenient.
Unfortunately, I had an upsetting experience with one of the night receptionists. Our apartment faced the street, directly in front of a bar that hosted a massive outdoor party on our first night. With two DJs, a laser show, and dry ice effects, it felt like the party was happening right in our room. My husband and I were exhausted from a long journey and hoping to rest.
At midnight, I went to the reception to ask about the situation. The receptionist asked if I was British. When I said I wasn’t, he rudely informed me that parties are common here, and, smiling, added that the party would last all night. His tone was mocking, as if he enjoyed my frustration. He added that the hotel caters to "happy British people," and sarcastically wished me a good stay, which I felt was quite xenophobic. I returned to my room in tears, thinking the party would last all night. It didn’t, it ended at 1 a.m. when the bar closed, but his unkind behavior left a lasting negative impression on us.
The following day, my husband approached reception to ask about a room change. Miguel, another receptionist, was extremely helpful and understanding. He explained that the party was not a nightly event and offered us a quieter room for a small fee. Thanks to his professionalism, our stay was much more enjoyable. The other staff members were pleasant, the food was tasty, and the atmosphere was generally positive.
I understand the hotel cannot control what happens at nearby bars, and it wasn’t their fault that the party took place. However, a simple, reassuring response from the night receptionist, such as “We’ll find a solution,” would have made a world of difference. His unkind behavior is the reason we’ll likely choose elsewhere when we come back to Adeje. However, don’t let our situation discourage you from staying at an otherwise nice hotel.
Danielle McCabe
Excellent family friendly resort. 2 saltwater pools. The main pool with the pool bar is shallow and 1.4m deep at the deepest so very suitable for not confident swimmers.
The poolside entertainment is great the kids loved the mat everyday.
The rooms are spacious and clean and have air-conditioning. The resort has WiFi .
Highly recommend
My Booking
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