Holidays to Puerto del Carmen

Mark Robey

For a not too expensive apartment block it's comfortable (no children) small pool with sun beds. The staff and owner are very helpful and efficient.

Karolina Kaniewska

I recommend Las Lilas 100%. Intimate, quiet and peaceful. Great owner and nice service. Closest shop across the street another 5 minute walk. Beach, restaurants and bus stop 3 minutes away. Rooms clean and properly equipped. A small disadvantage is the lack of a jug. I highly recommend Las Lilas, the proof is that I returned there after 4 months for another vacation. Best regards and see you in May ☺️

Deb Ludford

This was our third visit to these apartments. A very small, adult only complex comprising of about 24 apartments. They are very basic studio apartments, an open plan kitchen/bedroom with a bathroom. Nearly all the apartments have either a terrace or balcony over looking the small unheated pool. There are about 12 sun loungers situated around the pool and my only complaint was the early morning sunbed baggers, who would put towels out, then go out for a good few hours preventing other people from using them. We stayed for three weeks and saw a big turnover of guests and they all seemed to want to do it. The apartments themselves are dated with very basic cooking equipment and utensils. A 2 ring hob and a microwave. 3 forks, 3 knives and 3 spoons. 3 cups, plates and 2 bowls. You can ask for more apparently but we managed. The apartments are serviced with a basic clean and towel change once a week and a more thorough clean, bedding and towel change once a week. It’s clean and the beds are very comfy and very quiet at night. We don’t need much moreVery close to the strip, within walking distance of lovely restaurants, bars and the beach, just in case you don’t get up early enough to bag a sunbed. The staff are lovely and assist as much as they can. It ticks all the boxes for us despite being basic. We will definitely return.

Nicole Walker

Lovely apartments, we had app 114 which has mobility scooter accessibility. Pool is rather cold as it doesnt get much sun but is very refreshing! Good size, very comfortable. Would definitely recommend and we hope to be back in the not to distant future. If i was being picky i would say that some areas could do with a little more cleaning but it was more than good. It was my birthday while we were here and i was given a lovely bottle of freixenet as a surprise, which i thought was very sweet of them.

Rosalinda Facchini

We spent 3 nights there and it was perfect: clean, well equipped with everything needed (especially the Moka, for Italians), the host was very kind and available for every need. The location was also good, 3 mins by foot to reach the beach and all the restaurants/pubs in the center. The pretty pool is perfect to chill and enjoy the place. We loved it.

christian o'brien

This is a great location. It’s close to the main central strip and beach. The grounds here are immaculately kept and the pool is very good - deep around though so flotation devices for kids is a good idea. Having said that the pool area and pool are quiet. The apartment we had was nice if a little tired. It was hot when we were there in August and 3 people so needed an extra fan staff were so helpful and got one straight away. Mosquitoes are an issue if you leave windows open at night for me - rest of family weren’t to bad. Would highly recommend

Natasa Kemény

We stayed here for 8 nights and loved it! The apartment was clean and they cleaned the pool every morning! It also wasn’t too crowded. If you are a 5star all inclusive person this might not be your cup of tea but I think it’s a lovely little accommodation, close to Spar and the beach on a little hill🌊🐚 they also had everything in the kitchen so cooking is easy. Check in and check out was very easy

Richard Lee

Great location and lovely apartments. Pool has no shallow end and no kids pool so more suited to adults than families travelling with kids. Great location 5 min walk from the beach and restaurants etc. would 100% stay again.

cheryl Cocking

Great location Rooms are cute and well catered for even had a coffee machine! The pool and outside area is beautiful the staff are wonderful. A few minutes walk from the beach and main shops. The entrance is gated so secure and its lovely and quiet.

Melanie Brydie

These are nice apartments Just dated inside but clean. Outside areas lovely and clean and the pool was really nice. Great location 5 minutes walk from the main strip with bars and shops on the way. Staff really helpful with booking taxis and information on the area. Lovely stay and would return.

Philip Julian

Fabulous quiet complex with friendly staff and a nice pool!! I sent a few emails before our stay which were replied to so quickly. The minute we got to the place to check in we were greeted with a nice staff member. Room was spacious, very clean and basic but ideal. Beds were very comfortable and a fan provided which was great. The complex is gated and it closes early so you need a code to get in which felt very safe. Lovely quiet area and walking distance to both towns. Great place!!

Marta Teixeira

It was a very good staying in VistaMar Apartments. Staff in the restaurante are amazing and super friendly, as well in the reception. The food is also very good. The Room View is the best that you can have, however the rooms are a little dated. Only bad side is the Breakfast is a bit late (from 10am) which make us waiting until late to go out an discover the island. Thank you

Steve Reaney

Nice place to visit in winter, but with no air con would be difficult in summer. Unable to have the bedroom window open at night due to the traffic noise. Otherwise good

caroline healy

Great housekeeping, terrace was sublime & gorgeous poolside area& so quiet. Would definitely give more stars than what it is suggests 🥰

Gillian Albany-Ward

Excellent, the apartments all face the sea, they are clean, you get fresh towels every two days and clean sheets every week. They are really quick to respond to any problems. Really quiet, small and friendly. We love it and will definitely go back again ♥️

Sharon Whitford

Recently returned from Bitacora Lanzarote Club. had an amazing relaxing time. room was spotlessly clean. facilities good. Only downside for my other half was the restriction on smoking but he managed. We walked all over the place and it is only 10 mins walk to the strip.

Tanja Woodhouse

Place was clean and well maintained. Pool areas kept spotless. Only downside was the sunbeds by 9am all had towels on and often not used till later in the day. We went to the beach most days as we prefer it. Might be a challenge if you want the pool though. Staff friendly and the rooms are well appointed with everything you could need. Bedrooms come with efficient air conditioning. Onsite supermarket great for basics but not a huge choice. Overall nice place to stay.

Niall Burton

We recently came back from spending 7 days at this hotel and it was genuinely lovely, I would definitely return in the future. Reception was lovely and welcoming and was very modern and the staff on the desk were always pleasant and helpful. Rooms were very clean and modern and exactly what you’d want. Towels and beds were made every 2 days and all staff were pleasant. Sunbeds were a bit of a game with people leaving towels all day but could be easily reserved if you’re waiting at 5 to 9. Onsite supermarket is really good price wise and extremely useful with a wide range of products. Really happy with my experience at this hotel and would recommend highly.

pamela noonan

Lovely complex. Staff are very helpful and friendly. Rooms are well decorated, clean and beds are very comfortable. Location is excellent 10 min walk to seafront.

Rebecca Kiely

Recently back from a 4 night stay here, and absolutely loved it! Spacious self catering rooms, quiet complex, and friendly staff! We had a view of the pool from our room on the upper level. Would definitely stay here again, central location just a short 10 minute walk down to the strip with restaurants and bars.

Nathan Smith

Great budget hotel, overall 5 star as this is a budget hotel rated as 2 stars, and as a 2 star hotel it is excellent. Stayed for a long weekend in November with friends, everything you could need as a base. Supermarket 5 mins down the road, main strip about 20 min walk. Helpful reception staff, Clean basic rooms, pool bar with friendly staff and decent snack food and drinks, housekeeping staff lovely (but not daily). Pool was cold but refreshing. Sunbeds could use a little TLC or updating but all in all a great choice if you need to watch your budget when booking. Would happily stay again.

Jeremy Smith

Location ok, about a 10 min walk to the main strip which is really good. Good variety of shops, plenty of options for food, great beaches. Hotel staff were very friendly and helpful. Rooms were basic but adequate. Pool area had a good vibe. However, many guests booked sunbeds 24/7 but hardly seemed to use them, on more than one occasion we couldn't get one and had to sit on the floor on a towel. One thing to be aware of, the reception/site has no staff after around 8pm. The problem this caused is no one was there to monitor evening activities. About three times during our holiday some guests gathered and had parties by the pool until around 2-3am keeping us awake. This may be your thing, but not ours. If there was more control over evening activities and sunbed booking I wouldn't hesitate to recommend, but...

Hannah G

Returning from a week here, not usually one to leave reviews but wish I’d have read more before I came. Reception closes at 8pm, we didn’t arrive until 9:30pm, the keys are kept in a lock box, which I didn’t receive the code to until I’d landed. Was a bit nerve wracking knowing you were flying somewhere without knowing you were going to be able to get in to your hotel. Maybe this information could be given the day before? The rooms are basic, the beds aren’t the comfiest but I’ve had worse, only one pillow but did manage to get more from reception. Bathroom is ok, towels weren’t changed on our stay, and the shower is completely open so flooded the bathroom floor every time. No shelf for toiletries. The shower head also fell off the wall multiple times throughout the week. The sofa was uncomfortable, no cushions, just rock solid. The kitchen we didn’t use except the fridge as it didn’t feel clean. The freezer door at the top of our fridge didn’t exist so our top shelf was unusable as it just pooled with water from the melted freezer. We had to wash all the cutlery before using it as the tray it was kept in was full of crumbs. The walls between apartments are paper thin, you can hear everything, our neighbours liked to slam doors and shout which at stupid o’clock in the morning isn’t what you want really. There was a disgusting smell that came in through the bedroom window too. The outside terrace area was plenty big enough but the plastic chairs were so hard to sit on. The pool was ICE cold, the sunbeds all felt like they were falling apart and were dirty. We asked about late checkout and were told they were full, which is hard to believe when I saw no more than 15 people around the pool daily. The icing on the cake was the showers that are provided for use before leaving were awful, one room with nowhere to keep things dry? Having to get changed in a wet shower is questionable. Location wise this hotel is great, it’s an easy 5 minute walk to the front with all the restaurants and shops, it did the job but would I return again- absolutely NOT.

Amanda Fosbrook Minall

AMAZING staff (Sara!) she truly is an asset to the hotel. Having disabled parents with us and Easy Jet not passing on details of this Sara took it upon herself to make us as comfortable as possible, including changing our apartment on day 2 (we were originally given upstairs!) Sara arranged for us to change to a poolside apartment to make things easier which meant my parents could enjoy some independence and not rely on us helping them up and down the stairs. She truly made our holiday. The care and compassion she showed us made the experience amazing, giving the personal touch. The apartment was nice, and the 2 pools were great as it meant there was no overcrowding. The main strip/ beach was about a ten minute walk with a shop a couple of minutes away.

Nathaniel Fosbrook Minall

We had a fantastic experience here on a family holiday with my wife, one child and two elderly grandparents. The location is good with everything nearby, the apartments are comfortable for the price, the pool is lovely with plenty of deckchairs but what really made the holiday was the service. Sara at reception really gave us the feeling of being cared for, anything we needed Sara would do whatever she could (and more) to help us. If we come back to Lanzarote we'll come back here without a doubt. I'm sure plenty of places have a good location and pools etc just as nice but I've never experienced service and help like we received from Sara and before booking again I'll be phoning up to make sure she still works here!

Lisa Mitchell

Just returned from another stay at the Laguneta. We love these apts, clean and spacious quite basic but so so peaceful. Mingo on reception was again very friendly and this will not be our last visit Staff will give towels/toilet rolls if you ask and apt cleaned daily. No 7 needs bigger TV 😄 See you soon

Debbie Joynt

Just returned from a great week here. Was a little worried about going as I'd read a few negative comments, but it's been lovely. Cheap and cheerful, great spot, lovely and quiet and just a 5 min walk to the strip. You get what you pay for but it's clean, the maid was in everyday, towels changed once during the week. Could do with updating, never used the kettle, toaster or microwave as they were a bit past their sell by date. It hasn't put us off as we are hoping to book again for next year. Loved it!

Serena Hay

Lack of everything needed. Dirty, no reception, potent surrounding smell, very small TV. Many other things. Let me just say that we stayed here in these same apartments in 2017 then again in 2018 but gone they have gone right down hill. Was in Lanzarote last year when heavier restrictions (different better staffed apartments which we loved ), main issues in Laguneta mostly stem from lack of necessary staffing. We will definitely keep returning to Lanzarote as we have done for the last 18 years but not to these apartments.

Linda Rowland

Amazing immaculate place kept by mingo and his dad lots of people return year after year as its beautiful quiet resort everything is lovely about it 👌thankyou to mingo his dad and wonderful room service everyday xx

Akos Barasso

We had a fantastic week here with my partner. Reasonable price, clean and tidy apartman. Very friendly service with great staff.

Dach101

Great location for old town and only around 10 minute walk to the strip. You can walk down to old Town in 2 minutes. Loads of food /bars to choose from. Apartments were basic, no AC, fans were installed. Room was clean enough and the staff did a great job of cleaning. The place is showing it's age a bit, but it is ok for the price. Pool was good, some wear and team and a queue for the loungers. We were in the third tier, so had to climb around 65 steps from the road to get back. I got fitter! but it might not suit anyone who can't climb. Would recommend a terrace not balcony if you can get it, even though people can walk past, during the day you get the shade of the balcony above you.

Amanda Langan

Exceptionally clean, and wonderful views but dated decor. With faded apartment pictures, original clean 80's curtains, mismatched furniture including old dresser, oversized electrical equipment for tiny kitchen units and painted or badly applied silicone patched bathtubs with shower curtain. Functional but needs modernisation throughout. The pool tiles definitely needs attention. I only used the pool once (for core temperature relief from the 37°C heat) during my fortnightly stay due to uneven cement surrounding the pool and the tens of reviews on various websites about the missing, broken and jagged mosaic pool floor tiles.

Ciara O sullivan

DO NOT GO. We travelled over for a 5 day holiday only to be given a room filthy with dirt, stained couches, boiler room left open with a load of dead cockroaches. To be then given another room, which was no better. Chairs were ripped and broken, door frame was broken could not close door properly. Tiles in pool were damaged. Overall, one if the worst hotels I have come across. Staff gave no remorse to the situation did not try to resolve situation at all. Ended up having to leave the complex with no accommodation to go to. Absolutely ruined our holiday and would hate to have this happen to anybody else. Please we weary if looking to book with this hotel.

Jamie Walsh

Absolutely disgusting apartments. Would not recommend they are riddled. Dead cockroaches , stains and hairs on couch. Stains all over the floor and walls and a musty smell throughout the apartment. Didn’t even last 10 minutes in there had to get a different hotel. DONT be fooled by pictures online they look nothing like it

Fiz Waz

This area beautiful be good spot of central / activities Hotel is poor because not well clean and need update deep clean n recovery repairs at all. swimming pool is mould as tiles are loads fall over everywhere made the mouldy. Also my kids not happy with fun pool as not allow inflatable in main pool. Only small kids pool allow. Look stuipted! But hotel staff/mangers are very friendly and respect. So lovely. Disappointed hotel’s not great clean/updated. All incluivse are great but not excellent foods for lunch / dinner. Taste likely low. Pool floors need clean by every days with after pool by evening as some most dirty by floors

Maria Ackroyd

We were pleasantly surprised by the size of the apartment. The sea view from our private terrace was amazing. There was a table & chairs plus a sun lounger which was great for undisturbed sunbathing. There was also a door that led to a balcony. The kitchen was equipped with basic amenities but we needed to buy tea & coffee etc plus washing up items. We had a couple of issues such as the door handle coming off the entrance door, the TV not working and the broken sun lounger but these were all resolved very quickly the same day. The aircon wasn't really necessary as the wind blew through the apartment when windows were opened, which was a blessing! Housekeeping came most days but towels and bedding weren't changed often. The hotel was clean and modern and there were plenty of sun loungers around the pool.

Glen Candlish

Spotless apartment. Slightly dated, but comfy. Shower curtain sticking to you is a pain, but hey ho . Tidy grounds & oh so quiet. Efficient and good buffet breakfast's. Massive Spar shop right next door for all the essentials. Happy enough with this place . Relatively close to a bus stop too.

Oonagh Donegan

Don't be put off by negative reviews. I was really worried previous reviews but it was lovely! We arrived late at night and they had snacks and water ready for us, we were also upgraded to a larger apartment which was perfect. Apartments are dated and could do with a deep clean but they were fine! Food was good, there was a nice variety of healthy foods and they changed each night. Location is great, spar right beside hotel, across road from the beach and 20 mins walk into PDC. Overall we were really happy with our stay.

gale martindale

Very dated apartments,Large but that didn't make up for not having a balcony , which was on booking form , asked for a move, late arrival told next day would better,but no luck.housekeeping can't complain even though it was too early every morning! Bit of walk to nearest bars restaurant, OK if you're fit and used to walking! Puerto del Carmen is definitely bus or taxi ride, beach right opposite, won't be coming this area again .

Petro Corneanu

The receptionists are exceptional friendly and helpful, the rooms needs a bit of refit and the cleaners should pay a bit more attention. Very good location as the sea it's just across the hotel minutes walk,shops everywhere and bus stop to take you around including airport for only 1.40euro and takes 15minutes

Addrianna F. Doyle

We just spent 10 nights here and I have to say I was pleasantly surprised. We were initially a little disappointed as we had hopped for a sea view but the room was perfectly fine with a pool view the only downside was the bedroom was over the kitchen of nicos which was noisy extractor fans etc. The plusses : location is so accessible to the beach the strip shops restaurants. There's a well stocked supermarket across the street. Free WI Fi Regular cleaning and linen changes Friendly staff Reasonably priced pool bar Mosquito nets on doors and windows, ceiling fans (no aircon, but most don't even have fans) Iron and hairdryer Modern bathrooms Good value for money Thoroughly enjoyed our holiday, would stay again

chloe halpin

Fantastic modern apartments, great location! We went for my boyfriends birthday and they noticed by his passport, left a card and champagne in the apartment. Can’t recommend this place enough!

Adrian Fehily

Nice place to stay great location, the rooms could do with some upgrades as some the stuff is very old. down side with the pool is everyone puts towels on the beds before anyone gets a chance to use any plus wasn't fair on others

Christine O'Brien-Dobbs

We love it here, our first visit but won't be our last.. Apartments are bright, clean and very spacious, such a quiet complex yet just a couple of minutes walk to promenade and strip with so many restaurants and bars to choose from, definitely booking a return visit for next year, nicos restaurant is part of the complex, and a must visit when you stay, also the pool bar for the breakfast

Gareth Richardson

amazing location, the rooms are basic and very functional. there is supermarket across the road and very reasonable priced restaurant attached to the hotel. the staff are polite enough and helpful. pool good with all day sun and a pool bar with sports channels on. in short affordable, located very well

Megan Laverty

Brilliant place to stay, apartments clean, staff brilliant. Location is superb, in a quiet area, but only a few minutes walk to the front. Hope to return again soon

Carol Shakespeare

Go here 2-3 times a year. Well friendly more like family. Apartments spotless staff can't do enough for you. Absolutely love going here never want leave. Looking forward going back in December. Carol.x

Casey Walker

Lovely Budget Apartments We stayed at Apartamentos Livvo Oasis from Wednesday 5th June - Wednesday 12th June. We stayed as a family of 3; myself, my partner and our 1 year old daughter. Initially, it was just me and my partner due to come, but we added our 1 year old to the booking later on. The staff were happy to accommodate her, free of charge with a cot in our room on arrival. We arrived with no air con, and my partner enquired about this at reception. Unfortunately, silly me didn't choose the superior room. So if you're like me, and are not very good at reading, there are two options of rooms: • Standard Apartment - no air conditioning • Superior Apartment - with air conditioning. Although we had no air conditioning, we rented a fan for €20 euros, and this was fine for our stay in June. It was roughly 26-28C during the holiday. The apartment was well equipped, especially the kitchen; cutlery, plates, cups, pans, toaster, coffee machine, fridge-freezer & kettle. You can rent a microwave, an iron and ironing board. The room and the entire hotel is equipped with Wi-Fi. You can choose the free option which is up to 1Mbs or a Premium Wi-Fi of €1 per day. This is higher speeds than the free WiFi. I had no issue with the free Wi-Fi. The cleaners come and clean your room five times a week. They do not clean on Monday's or Friday's. Bedding is changed once a week and towels twice a week. The cleaners are very friendly, and they do a geeat job; the apartment was spotlessly clean. Our first night, my partner and I only had one pillow each, which wasn't enough for us, and we had a bit of back ache in the morning. We requested an extra pillow each, which was provided free of charge. The bed is two singles pushed together to make a super king bed. The bed is firm but comfy. The hotel and bedroom is relatively quiet. We only had issues with the apartment above us. They kept coming back at roughly 1-2am and they were banging furniture around and slamming doors. It did wake us up but this is not the hotels fault. With the hotel having 55 apartments, it is a relatively quiet place overall. This is perfect for us, as we do not like overcrowded, busy hotels. I have seen reviews about the pool being overcrowded and there is a fight for sun beds, but we didn't have this problem at all during our stay. We turned up to the pool midday on several ocassions. We did, however, visit in an off peak time. Although the hotel does cater for young children, we do feel like this hotel is more suited to groups of friends and couples aged anywhere between 20-60. We only saw a couple of other children at the hotel during our stay, and the main atmosphere was couples and friends here to have a few drinks, have a good time and soak up some sun. The saltwater pool area is deep, and shallow area was nice enough for our toddler, but it wasn't shallow enough for her to stand, or for me to swim comfortable with her. This is not a complaint of ours, as we initially booked as a couple, but more of a recommendation for prospective holiday makers. The pool bar serves drinks and food. My partner disliked the full English, but the pizza was nice enough. We didn't each much at the pool bar, as we mainly prepared food in our kitchenette. The drinks at the bar were nice and refreshing. The only big gripe we had and hence we have knocked it down a star, was the pool was freezing cold, and it was a struggle to be in the pool. I would have loved to take our daughter in the pool more, but she made it clear that she was cold everytime we took her in. There were quite a few complaints by other holiday makers too, and the pool wasn't used much for this reason. I could understand during colder months, but as we were staying in June with days hitting almost 30C, I think the pool needed to be warmer. We spent a couple of days down on the beach, and we found the sea was warmer than the pool.. Overall, I would say these are great budget apartments to stay at. We enjoyed our first holiday abroad as a family.

Jane Harrison

Only a short 3 night stay but was good for location. Word of warning though…..the pool is freezing 🥶🥶🥶

Neil Broadhurst

We have spent a vacation here for a second time. The Livvo Apartments comprises of a large number of bright, airy apartments on the ground and first floor. The ones on the first floor are reached by outdoor, spiral stairs. The apartments are relatively well equipped with fridge, electric hob and shower. There is a large swimming pool with a smaller, shallow part for children. There are nice ornamental gardens and there is a bar serving drinks and snack meals.  BBQ area and a selection of books available. Free WiFi is available and I'm glad to say the need to log in every time you return or when you switch your phone etc on has been resolved. The rooms are cleaned on a near daily basis and all the staff are all pleasant and a special mention must go to Rosa who is especially cheerful. Overall Livvo Apartments offer GREAT value. Thoroughly recommended.

Zina Williams

We've just had a week's holiday here and it's been lovely. The rooms are adequate,we just use it as a base really. Only criticism is that we were in room 310 which is right by the front gate. Hence,there was no privacy with people/staff to-ing and froing all day and the walkway to the pool is right outside the bedroom window so could be noisy if you like your window open at night. It's a 10/15 minute walk to the harbour and restaurants which is quite steep so can be taxing,in heat,if you're getting on in years!! Don't think I would stay here again tbh,but saying that,the staff are lovely.

Jamie Marsden

First time here, arrived late. They had some bags of food for us. ( nice touch). Rooms great, had 2 studios loads of space, tea and coffee, flat screen TV. Hotel is 5- 10 min walk from everything, ignore "heart attack" hill, says more about the bone idle. Been impressed with this place. Food is very good.

Daniel Pacey

Brilliant hotel staff are very helpful and do what the can for you while you are staying there. Brilliant facilities. We upgraded to a 2 room apartment and the apartment was massive and well worth the extra money. I cant comment on the food as we didn't eat in the hotel. The location isn't the best right at the top of a BIG hill and about a 10-15 minute walk to the main strip if you want to walk if you don't there is a taxi rank right outside the main doors with them coming quit regularly and only costing around €3 to the strip . There are also a few bar and restaurants on the BIG hill near the hotel and also a supermarket right near the hotel with everything you could need. I will definitely recommend this hotel and would go back again.

Haydn Harris

Spent an expensive night here this week after my 'not so easy jet' airline cancelled our flight at the last minute and insisted we must book a 3 star hotel. No working air con in either room and no other rooms available. When I reported that the air-con was not working I got a sympathetic shrug from the nice girl on the reception and advised to open the windows and doors. To be fair, the next morning when checking out there was workmen including an air-conditioning engineer running about the place so looks like the air con issue was more widespread then just our rooms so I wish they had advertised that to us that they had issues. So hopefully for the next poor souls to go there may be not so hot in the rooms. The rooms are tired and basic but the beds comfortable. Overall not very clean with someone else's hair and litter still on the floor in our room. I would not stay again and had I known about the air con issue would not have gone there at all. Did not eat there so cannot judge that and the late night entertainment went on till about 1am was overly loud and an out of tune poor quality singer which is fine if you like low ball cabaret but not for us. For the price we paid (£150 plus per night per room), not worth it even as a same day booking. I am sure it is much cheaper as a package holiday. It probably is a 3 star hotel as seems to have the appropriate functions but that does not always mean nice environment.

David Berry

Where to start the staff at this hotel are very unhelpful at best. The man on reception was so not helpful almost rude, The room was big bathroom was nice but my god the nose from the road was like living in a town. Coaches , buses, lorrys and cars going up & down 24/7 . The pool doesn't open till 10am and then the bar was supposed to open at 10.30 good luck maybe 10.55 if your lucky.

Stephen Frazer

Pleasantly surprised. This place isn't the RITZ, but everything works, everything is clean, the location is perfect, and there's a real friendly community around Kathy's bar staff. We were greeted by a lady named Maureen who showed us where to find the key (we were late checking in so they leave it with your name outside reception). Kathy's bar makes the resort, and the staff are super friendly and great with kids. The Lidl is less than 5 mins walk and it's a 15 mins walk downhill to the main strip and old town. There are 3 or 4 bars outside the resort that sell nice food and drinks at a reasonable price. We're likely going to go back.

Gill Dransfield

Arrived now knowing where we were going as accommodation been changed 1 week before Nice clean apartment. Nice bedding. Good kitchen. Decent WiFi. Lovely balcony overlooking the pool. Not noisy. Gardens and pool area Kept well. Few bars and eateries just round the corner and Lidl and Spar just across the road. Bus stops outside. Only downside for me was the big hills to negotiate but walked down and taxi back for 3 euros.

Lord Etheridge

I've been to the island more times than I can remember and this was the first time I had stayed here. On my arrival I was greeted by such a friendly lady on reception who explained everything very clearly and made the check in and out process very simple/smooth. Many thanks to her. The room I had was a good size for both of us who were only really there for the shower and sleeping as we went out the entire time. The times we spent at the complex we used Kathy's bar, this was perfect for tasty food throughout the day and drink when required. Thanks to all her team. The only thing I would say is there is a bit of noise from doors slamming in neighbouring apartments, this is not a dig at this place, it's the same all over the island and a little bit of foam around the door frames would help this. It's not a major problem and certainly will not stop me from looking to stay here again in the future. Good location in-between old town and the beach. Many thanks to everyone there.

Dean

Amazing stay made only better by Kathy, Maureen, Chloe and Emma (and husband). Would definitely go again rooms are very spacious, clean and most have a pool view. Food was delicious and great value for money. 5 minute walk to Lidl and the spar and 15 minutes (left on roundabout) to the front.

DAN WOZ EA

It's an OK place to stay. The beds are massively uncomfortable and are in desperate need of replacing. The sheets and blankets do not keep you warm at night. Also, the plug sockets like to fall out of the wall. They kicked us out at 10:00am. Even though our flight wasn't till 19:00. The annoying thing was they didn't start cleaning the room until 14:30 (we could see while we were waiting at the pool) So it wouldn't have hurt to let us stay in there until about 14:00. Kathy's Pool Bar is fantastic, and they are really wonderful people. Kathy is the only reason I would stay again.

Richard Williams

A friendly welcome. A good standard of general cleanliness throughout all areas. Rooms clean, tidy & well presented. Swimming pool & bar area with ample sun beds for everyone. Will definitely stay here again.

Tanya Bissett

Apartments are spotless. Location is great central to everything. Staff in the apartment block are lovely and so helpful. Great pool bar open from 11am to 12.30 /1 am

Colm Ryan

Great location centre for everything, very clean ,staff very friendly, great pool bar and food ,great for families, lifeguard on pool,pity no ac but great breeze goes through room so was good ,,yes I would definitely stay here again

Ben Kilmurray

Always love staying here! Just booked again for 2025 - rooms are perfect, location is right in the centre of the strip. Staff very friendly!

Tracey Tipler

Great location, nice, spacious and clean apartments. Highly recommend

Gemma Chapman

Great hotel with a warm and friendly welcome and amazing staff, chatty but not in your face and really helpful. We didn't eat here but the food being served looked really good. A nice 10 minute walk to the main front or on the other direction to the old harbour. The room was spacious and clean with lots of hot water and a good shower, basic cooking facilities (who cares!) but plenty of mugs, plates etc and most importantly a cork screw. Bottle of water in the fridge was a nice touch. Lovely place to hang out in evening with a few drinks, very reasonable prices. Lots of places to relax and change if you are waiting for your pick up after checkout. Tip....if you want a quieter room away from the outside bar as for a room in the rear block. Beautiful outdoor areas with flowers and trees, very well kept.

Patricia Malpass

Fabulous hotel. Great position for the strip or the old town. We have stayed there twice this year and cannot fault it. The rooms are lovely and well supplied for anyone self catering. Everywhere is so clean. We saw our cleaner most days during our 10 day visits, even if it was just with fresh towells. Both pool areas lovely. We have eaten at the hotel both breakfast and dinner, and the food was very nice. Staff very friendly and go beyond to try and help in any way they can. I had a fall during our visit last week, not at the hotel ,but coming back from the strip. Not only did they offer to arrange transport to see a doctor but provided me with crutches so that I was able to enjoy the rest of my holiday. I would not hesitate to recommend this hotel. We are already looking to book again for next year.

Ged Robb

What a lovely apartment complex equally distant from the very lively sea front with all its bouncing bars and great restaurants to the harbour area with a more relaxed feel. The apartments are clean, and most have been modernised recently. The pool area is lovely and we didn't have an issue getting a sunbed (contrary to some reports). Reception staff are great. Housekeeping are fantastic with ready smiles and greetings every time you met one of them. Poolside bar area is clean and the staff are great. We will be back.

martin bill

Nice apartments but very dated and in need of refurbishment. (Looks like some rooms were refurbished), safe available in room at €2 a day. Flooring damaged, marks on walls, mould in shower, sink cracked, fridge freezer dirty and damaged in areas, cupboards in kitchen damaged, TV didn't work until I fixed aerial. Rubbish under the bed, shaver left on a shelf, dirty and dusty fan, housekeeping not great. Fans in the rooms very good better than aircon. 3 clean pools very cold though with life guards, not big but not busy either. There are no issues with sun loungers and signs saying no reserving but this did happen not sure if they'd remove towels in busy times. Pool bar & restaurant available with good prices, polite staff and good range. Breakfast, dinner & evening meal available at a cost, not expensive. Wednesday unlimited BBQ €15 very good. Reception staff polite and attentive. Gym available. No availability of rooms for late check out but booked shower room which was adequate for change on last day, available locked cases room after check out. Location approx 10-15 minutes walk but down 100 steps (there is a ramp). Taxis readily available for return of required.

Therese Cahill

The apartment was so clean, the staff were brilliant. The grounds and pools were well maintained. The food was very reasonably priced, the service from the bar, restaurants including the poolside was very tasty and plentiful. Really enjoyed our stay here. The hotel is a short walk from the beach, shops and the main front.

Ben Kilmurray

First time staying here, my 9th time in lanzarote. First off the location is excellent right on the strip which is located half way up cardiac hill we did not mind this but some staying here may. Pool is excellent and the sun loungers are great with views of the ocean probably the best views we’ve had staying in PDC. We only had drinks at the bar and they were great but I would say they only have a small selection of cocktail choices I would recommend a few more as several people said the same when we were here. Pool bar food looks very good and many love it. The views from our room is excellent we stayed in 505. Small things needed in the apartments - a lot of the sockets are almost hanging off the whole and are slightly broken - this seems unsafe and a simple electric fixing would have it secured, there is also very limited sockets I would suggest adding more or maybe an extension lead in each apartment. The fans were a great addition. We paid €55 to have air conditioning in the room for the 10 days so worth it! We have stayed in other places were it is free but again make sure you ask them. Rented an iron and boarded for free with a €20 deposit again very good to have this option. Beds very comfortable. Towel quality not great but they done the job, rooms cleaned every 2nd day which was great, when we did arrive I did find some dust and hairs throughout the apartment but nothing major. The apartments were clean and comfortable and exactly what we were looking for. Staff were very friendly and helpful with all our questions, it’s not the nicest I’ve stayed in Lanzarote but I would certainly stay here again and I look forward to booking it again in the future.

Keith Needham

Loved these apartments. Close to everywhere. Rooms were clean and staff were lovely. Little restaurant on site was lovely for food and drinks. Only 2 faults no air conditioning but you can rent a unit at reception and the bed i got was very uncomfortable. Still had a amazing 2 week holiday.

Stephen Kiely

Firstly, 1 week before I arrived i contacted the hotel to query what our view would be like from our room. I was told it was too soon to know,at that point it would have been good to know that I could pay extra for a sea and pool view,instead our view was directly into the kitchen area of the dragon buffet at the bottom of cardiac hill. Let me tell everyone that I never ate in that establishment. Secondly there is not enough sunbeds to service the amount of people staying in the hotel. People reserving sunbeds from early in the morning is a huge issue. Myself,my wife and daughter had to resort to going to the beach most days. Looking at previous reviews the hotel have responded stating that they would address this but over many years it is still an issue. Thirdly the fuse box in the hall would trip numerous times each day meaning you would have to wait about 10 mins to put the switches back up,over 14 night stay this became extremely annoying. Fourthly, the 2 sockets in the bedroom were falling out of the wall so it would be dangerous to plug anything into them. Finally the apartment does not sleep 3 people. It sleeps 2 . The couch is not a bed,if you want another bed you have to pay 15euro per day to have facilities carry it down to your apartment. One other thing is that the pool bar only accepts cash which i found strange.I was expecting great things from the holiday as on previous holidays we noticed the complex and said we would like to stay. I have to say never again no no no. We travel to lanzarote 4 times each year but never again would I stay in the Morana

Mark Prince

Well my 10 plus years love of this appartment is sadly over. Room standards are slipping, cannabis use is rife throughout and seemingly allowed by the hotel management. No families with kids placed up by the kids pool, seemingly mostly young couples.... Again using cannabis next to kids pool. Nothing challenged or any consideration given to other guests in pulic areas. Sad to say i wont be returning again. Last 3 days and thats it for me....... Side note, the guys that run the pool bar have always been and still are fantastic. The hotel should take note of the standards set by these guys.

ian willetts

Exactly what you want ... central location , absolutely beautiful views overlooking the beach ... massive selection of restaurants/bars within a 2 minute walk ... rooms very tidy ... solarium chill zone by the pool with wonderful sea views ... the walk up the hill from the strip is tough but every road off the main strip has an uphill gradient of some degree ... taxi's are plentiful... would absolutely stop here again 👍🌞

Corey Hughes

nice, quiet hotel. Rooms were tidy and cleaned every 2 days. All staff were a joy, particularly bar staff. Drinks on the all inclusive were of a wide range and tasted as you’d expect. only slight let down was the limited range of food at the hotel, although the quality of the food wasn’t awful. quite far walking to the main part of PDC but very accessible with a taxi only taking 5 or so minutes. The area surrounding is very hilly so not ideal for people who have mobility issues. overall, a good experience with only the food slightly knocking the score. Would recommend.

Sharon Salisbury

Room was clean and adequate for what we needed went all-inclusive food was good they had a good variety each meal time. Drinks where good, Staff where helpful and friendly. Pool area was clean and tidy. Nice walk to the bars and restaurants. All in all decent place would go back 👍

linda dunne

this was our second stay and we loved our second stay at this lovely apartments staff were so nice, couldn't do enough for us. Jose on the desk is so nice and helpful. Bobby in the bar is such a gentleman, helpful and kind with the best smile, he would just make your day. I just wish it was closer to the strip. but taxi is easy to get. rooms could do with an update but very clean We will be back

Lauren McMillan

The staff were extremely friendly and welcoming. It’s really easy to book a taxi as you just ask at reception and it comes within minutes. The pool is lovely and deep as well as quite cold which is perfect for the heat. Food was edible but nothing spectacular. Our room was not the room shown in the photos and were were at the back of the hotel on the ground floor, we expected an apartment but were given a bedroom/bathroom. We had several cockroaches enter our room which is to be expected for ground floor however our room absolutely stank when we arrived and didn’t stop smelling until it was cleaned again after two days and quickly returned later that evening, we think it may have been the drains. The pool and pool area was lovely but definitely not enough sun bed for everyone and no umbrellas. There is no aircon and we had to pay €20 euro to use the safe plus a €10 deposit. The location is very hilly and about a 20 minute walk away from the nearest beach. All in all we had a lovely time and could not fault the staff at all but the bedroom did let it down in the end, however we would consider staying here again purely because the pool area and staff were lovely and for the price it’s definitely worth a visit. Alex and Jesus were very welcoming and helpful. We were able to leave our luggage and have somewhere to stay even after check out whilst waiting for transfers with the offer of continuing the all inclusive for 10€.

Vera Hull.

I’d never gone alone on holiday before. Staying here was so much fun. The staff were - all AMAZING. So helpful and friendly. The room was perfect. The food was Amazing. Really enjoyed the variety of options everyday. Can’t fault it. Would stay again.

Jack Eckardt

Good value for money hotel. Enjoyed the All inclusive buffet, food changed and was tasty. Two pools is a bonus. Downside was air cons not on during off peak season (wasn't clear when booking), the gym was shut permanently (likely to be open during summer) and the front desk staff are not super friendly. But overall good stay, in November.

MrDAZASTER

Staff and rooms fine, breakfast is the same most days, with ques for toast. Pools fine even thou folks had towels out before it opened. If you have rooms 425 426 325 326 you can't open your bedroom window without the noise( entertainment) goingnon past 11pm then the smokers hang outside this area, with some liking a noisy chat before heading away. The fault really for the money are the above mentioned rooms, everything else was fine.

Arjun Greig

I stayed at this place way back in July 2007 when I was only 9 with family. So writing this review and giving it a rating is really out of sentiment, since there will no doubt have been changes over the years. Based on my memory, I remember this place being a very good place to stay for both adults and kids. The breakfast buffets were always very good. The room was pretty standard with a ground floor balcony overlooking C.Tomillo (street name) towards the beach. The swimming pool was also fun with a bridge crossing over it. I hope this place is still doing well.

Rebecca Rasmussen

Having read some reviews before our arrival, I was a little worried about what type of experience we would have. I can't fault it, I'm pleased to say. I had requested that due to reduced mobility if possible that I didn't have to walk up steps to my room, this request was honoured by putting me in a lovely apartment, with no steps & close to the pool, restaurant & bar, I couldn't have asked for more. I thoroughly enjoyed the food. They had so much choice & were always replenishing it. We stayed by the quieter pool which was lovely & there were always plenty of sunbeds. The only negative for me was the 3 cats I saw wandering around, but apart from that, my experience at Livvo Morromar was a good one & I would happily go back & hope to do so soon.

Chloe Brett

The hotel overall was not bad, when we arrived it was obviously quite hot overnight and we had asked the reception staff about the air con the next day. We were informed they did not have aircon switched on , we had two aircon units in the apartment and due to the size of the apartment it was mostly very hot in there overnight which could be quite uncomfortable. It also states on the holiday information pack that you get free Wi-Fi in your apartment however it is only in the main reception area, we just decided to pay for the Wi-Fi for during the nights to watch films etc which to be honest wasn’t a bad price but should not state that it is included really! So be aware of this! If you are not a fan of cats be aware, there are stray cats everywhere,personally I love cats so this was no issue for me but they are around the pool areas and near reception. The locals do feed them so they do not need to be feed! Most are very friendly and did have a cat follow us into the apartment 🙂 In our apartment on the balcony there was a big infestation of small white bugs that unfortunately got onto our clothes when we were drying them outside, these did end up coming in the apartment by the end of the week. They seem completely harmless but they stick in the cracks of the balcony, which may be normal around this area? Other than that the apartment is great, it has two pools ,one can be quieter than the other and a lot of people have abandoned their floats so there is a choice of them to use! There is music down by one of the pools and a food and drink bar open during the day, they have activities on throughout the week, lunch and nighttime. The all inclusive side of things is great, unlimited drinks and a good selection of food. However the food can sometimes be hit and miss and there isn’t always something you may like but this is always down to personal preference ! During the week we visited the local zoo which was amazing they provide free travel back and forward from your apartment, there are bikes down near the beach that you can hire, I would recommend going for the cheaper ones as they are €20 for the whole day! you can follow the bike paths up and down the strip for more shops and better views! We also visited Puerto del Calero, it’s a small town you can visit via boat taxi. It is a lovely place to go and visit and the staff on the boat taxi are very friendly! Room service visits pretty much every day and always changes all towels and gives the apartment a good clean. I will say that the coach driver Cedric for jet 2 who picks up and drops off at the airport, was not welcoming both times we met him. He was rude to myself when he could not understand me and on the way back to the airport a group of people were waiting for a coach back to the airport, a lady had placed her bag on the coach and he had thrown it back off and shouted” WAIT” just very unpleasant! Overall it is a good hotel to stay at, next time we visit for personal preference we will likely go closer to the beach as there is a hotel directly next to it but for a five minute walk down to the beach you can hardly complain, overall brilliant holiday and we will be sure to return!!

kellie Bestly

My family went here in April of 24 and we couldn't have been happier!! The look when you pull up was questionable but as soon as you got into the reception area it was beautiful as was the rest of the hotel. It is a little dated but you can see they have been re decorating. The staff were amazing and very helpful. A 5 minute walk to a section of shops bars and restaurants.

Alison Maddox

Staff are lovely and nothing is ever too much. Rooms are spacious and clean. Beds are comfy. Sun beds and parasols could do with being upgraded and certain bits could do with a bit of tlc but will definitely return. Pool clean.

Mark Sheldon

Brilliant experience with arriving around 11pm by the lady at reception. She booked us in and showed us to our room, plus told us the lady at the bar on the San Marcia resort will rustle up some pizzas after our long flight. Everyone so friendly around hear.👍👍

Chris Ginet

Stayed in 2 bed apartment. Was clean modern and today. Room was cleaned 3 times whilst on holiday. Short walk to restaurants and beach nearby. No pool wars for sunbeds

Katherine Groom

Basic but very clean a 15 walk from bars and restaurants and a small shopping area. Bar and meals served by the pool. Staff welcoming, friendly, and helpful. A good place to relax. Lovely view from our room

Sean Duggan

Staff are very friendly and courteous. We were upgraded to a Seaview apartment on our arrival. Rooms are very clean. No air-conditioning, but there's ceiling fans in the bedroom and living room. We got a double bed which was very comfortable. The pool is a bit small and very deep (1.9m for none swimmers). The pool area is very quiet at this time of year, as there aren't any children about. Sunbeds aren't a problem. A few more wouldn't go astray . Parasols are in short supply and also in need of some TLC. Wifi is readily available but is shockingly slow. (Not fit for purpose in this day and age). Lots of steps: It is split over 3 levels, so it could be problematic if you are bad on your feet. You can use a mobility scooter, but you have to use a back street gate, and it's like a maze to find your way to reception to park up. Location in fantastic, just on the main strip and across the road from the beach.

Angela Wetherell

Fantastic place to stay. Friendly staff, clean rooms, beautiful pool. Great location right opposite the beach. Plenty of shops, bars and restaurants. Definitely coming back next ear.

Damian McGoohan

I have stayed here many times over the years and it’s my go to place for accommodation. Very clean, very helpful and friendly staff, very good location right on the main beach front with all the restaurants. It’s a bit small and quiet but that suits me well.

Kevin Jeffery

This place is great we walked out of one place stayed the rest of the week here sea view we loved it saved our week thank you so much we were not leaving till 10 a night but let us keep the room no extra charge it was really lovely

Grahame Ridley

Rooms are good but basic. Apartments are right on the main beach strip. Turn either right or left for good places to go, eat and lounge. Beaches are directly across from the apartments. Taxi rank and bus stop very close to the entrance. Safe is an extra cost at check-in with a deposit paid back on check out. Pool is a cheeky cool dip! On the whole, a good, reasonably priced place to stay. Thank you.

Julie O'Sullivan

Would not return again and wouldn't recommend anyone to stay here. Just returned. Cleaning very poor and general upkeep is of low standard. The staff at reception were so rude. Wouldn't hurt to smile and make people feel welcome. On our last day trees were being cut by the pool area as people were trying to relax and there was twigs ,dirt and dust everywhere. There were also alot of cockroaches for my liking around the area. We will definitely not be returning.

Charles Lynch

A Very well run place. Our 1st apartment was definitely not to our liking. It was large enough and.a big outside area but fully enclosed, we felt hemmed in. Next door fan was extremely noisy. Moved to a new room after noon and and location and view were perfect. Cleaning and laundry etc... was 5 days out of 7. Brilliant 👏. As it was 3 weeks, a washing machine was missed. Regarding calling the Room Superier. We and others totally challenge that. Sure its large enough, reasonable designed but in much need of a refurbishment. The location is perfect, the swimming 🏊‍♀️ pool x 2 are brilliant 👏. We'll maintain. 2 life guards applied the rules. However if you have young children, no beach balls or lilos allowed. This is not the place to be. Life guards only applying the rules but no come or go. Very strict, for a safety reason I assume. Supervised Kids loosing out. Pool area spotless. Hosed down every night. SunBeds as well. Lovely kept gardens. Staff very helpful. Everything was outdated but functioned as designed in the apartment Yes, we would go back.

Diane Wainwright

Great apartments, really big and the 2 beds have 2 large bathrooms with showers. Can be steep with steps and ramps if mobility is an issue. Location is great as close to the strip, shopping centre and only 5 to 10 mins from old town for a change of scenery.

Sarah Leonard

Towels on the sunloungers at midnight is not acceptable so I threw them off. Manager wasn't interested and was very rude. To top it off I slept with a mouse for 2 weeks. Then I asked to keep the room on I was told to go back at 8.30 the following morning then I was told 10 o'clock. They then said no, luckily I had lovely neighbours who minded our cases. Went back at 5 to pick our cases up and there was nobody in the apartment still so didn't see what the issue was as you can only keep the room on for 2hr at 25 euro a pop. Puerto del carmen is gorgeous and I will be going back but not to the Labranda.

Chloe Astill

Pros - Amazing location, house keeping came nearly everyday, lovely and clean pool area, specious apartment Cons - ‘air con’ was shocking, didn’t blow cold air, the only setting that worked was the fan which just blew warm air round the room. We had someone come and look at it twice and they said it was working when it wasn’t. Could do with a fan in the bedroom. Air con unit looks very old. No bowls in room? Asked at reception and they said they don’t have any? Had to eat cereal out a pan. Balcony area needs a good clean, makes your feet really dirty, don’t think it’s ever been washed. - just a heads up you need to send a screen shot showing you have booked the hotel when you get to reception through an email they provide. Don’t know why they can’t just search your name up?

lauren Manojlovic

Stayed for 2 weeks and it was absolutely lovely.. Rooms were always clean, location was perfect, just a walk away from all the restaurants and shops. Had a problem with the water and it was sorted within the hour, anything we needed help with, someone was there to show us. The Pools are close to all the rooms and there's even a snack bar if you fancy buying food there and staying round the pool for the day. Beach is on the front, which is a 5 minute walk and a park for the kids. These Bungalows aren't modern, but they don't need to be, they are perfect and don't need changing. Maybe a little paint in places, but otherwise great. We will definitely be coming back here to stay! It was worth every penny and my little big loved it.

Philippe Godfrin

We recently stayed at Apartamentos LIVVO Las Gaviotas in Block 8 and were truly impressed. The location is ideal—close to everything you need, yet peaceful enough for a relaxing holiday. The cleanliness of the apartment was top-notch, and the staff at reception were incredibly friendly and accommodating, always going the extra mile to make us feel welcome. All amenities were exactly as described, contributing to a comfortable and hassle-free experience. Considering the excellent service, location, and quality of the accommodation, it’s a fantastic value for money. We wholeheartedly recommend this place to anyone looking for a delightful stay!

Ashton Allan

Absolutely brilliant hotel! Started here a few years ago and our room was lovely and spacious with a great view. The block we were staying in had a poolside cafe and was surrounded by beautiful palm trees that towered over us, giving the whole place a great atmosphere. The staff were all very friendly and willing to help if anything was wrong, as well as consistently making sure the whole hotel was spotless, cleaning rooms every few days or so. The hotel is extremely close to arrecife airport and we were able to take a taxi to our block within minutes of landing. The hotel is also situated right on the beachfront, giving us great access to the beach and the endless rows of restaurants along the coast. It was an absolutely amazing trip and I would absolutely go again!

Carl Bishop

Great place to stay. Out of the main town enough for peace and quiet but a 40min (flat) walk along the beach to town or a 10min bus ride for countless bars, restaurants and atmosphere. Staff were great. Hire your car from reception and they'll sort it out for you within the hour if before 1pm. Couldn't be any easier. Loads of bars and choices to eat in the complex too. 2min to the beach. What more can you ask?😎

Shayzad Shaikh

I stayed in this property last week (June 2024). The property is amazing and cozy. The staff is super friendly and love to help their guests. Rooms were very clean and the apartment was very spacious. Location is amazing too and very close to the beach. Taxi station is like 2 mins walking from the hotel. Overall I loved my stay at this property. Staff is very kind too, I had a late flight to catch after my checkout at 12 pm, They allowed me to store my luggage and also allowed me to shower while leaving the hotel later.

Mike “D” DoUrden

Lovely, clean, and very quiet place. We will be returning here for sure. Shop and restaurants are so close, but it's not in the busy area. Very close to the beach. The apartments are very nice and clean. Kitchen fully equipped, so the guests can cook for themselves everything. Bar, they have great maybe the price is not the lowest but the food are great!! They have amazing cook. At least for October, the place was just perfect. We will see how it will be in another month, next time.

Sandy Pattullo

Probably one of the nicest self catering apartments we have ever stayed at, compact and not over crowded. Staff, rooms and pool area all perfect. Great service from the baily bar and happy hour was a nice bonus. Filtered water in the room was also a nice touch. Only area that could be improved is when the pool was quiet (ie when only our kids were in the pool) the life guard could have been more flexible with the rules about toys in the pool, but saying that we will be back.

Glen Candlish

Was only there as a guest for the poolside karaoke, but the place looked stunning & spotlessly clean. Will definitely be staying there next time I go to Lanzarote. Close enough to the strip , but still in the beautiful QUIET AREA. Nice !.

Karl Schackermann

We had a wonderful 2 weeks in Club Del Carmen. Ocean and swimming beach just over the road. Wonderful swimming pool area with lifeguards. Very reasonably priced food.

debbie keay

Lovely complex the staff are really nice its spotless clean the apartments are lovely and everything you need is included views of the beach can be seen from the balcony we loved it It's also displaying an autism awareness certificate .

niamh o neill

Our second time staying in this hotel. The location is lovely. Rooms are big and spacious. The food isn't really great so we only had bed and breakfast and didn't opt for all inclusive. The staff are friendly and the entertainment team are amazing. My daughter loved them! They were full of energy and were always smiling. Its a lovely hotel and would definitely stay again.

S M

After reading bad reviews I was concerned about coming here, but we've had a fantastic week. The rooms on the airport side haven't been renovated yet, but they are clean and spacious and are cleaned daily. There is plenty of food choice at all meal times, even for picky eaters like my son. None of us went hungry and the food was good quality. Pool area gets busy quickly, so we did go down early to get sunbeds. Entertainment has been good this week and my son has loved the mini disco at night. The kids club is brilliant! My son has had such a good time this week and made so many things and created so many memories and he was sad to leave today. The way the kids club look after the kids is fantastic and the best thing about the hotel my son said. Negatives - it can get noisy at night at the weekends with the planes, but during the week it wasn't too bad. People leave rubbish everywhere instead of tidying up after themselves and the staff are struggling to keep on top of it all. Bar service in the evening is slow and you're only allowed 2 drinks, so as a family of 3 it got very frustrating, as the bar queue gets silly sometimes. All in all, we have had a lovely week here and although we usually book 5 star resorts, we would definitely come back to this hotel in future.

Laura PJ Latham

I stayed at this hotel in 2012 (a winter holiday). It's an older hotel on the coast and was very comfortable plus the food was great - I booked the 'all inclusive'. I had a large balcony ensuite room. The spa was a real treat. There were some hotel activities (music/musicians in the evening), pool games and coach trips. I booked the 🌋 volcanic 🍇 vineyard 🚍coach day trip which included lunch and had a wonderful day. It was a relaxing environment and the beach was just outside the hotel so was ideal for evening walks.

Kristan Mills

Great family budget holiday. We stayed for 2 weeks the kids absolutely loved it. The location is fantastic 10 minutes travel from the airport lots of shops within a short walk. Pubs supermarkets are very close by. The kids animation team were excellent the kids. The kids loved spending time at the mini club and mini disco Charlene and mel were great with the kids always excited to go back into the kids club

Chloe Hall

Liked the hotel. Rooms were really nice loved how close it was to the beach. The animation team were really good always doing something throughout to day especially Mel he was really good and got people doing things. The food is good there’s a lot of choice for people. Overall I really enjoyed my experience at the hotel.

Ken

One night stopover - easy access from airport. Pleasant check-in experience - large open feel, very white (recently painted?) and very clean. Took the breakfast option and it was very good with attentive service and a large selection. Lovely pool area - Highly recommended.

David King

Quiet and refined hotel. Entertainment was, very entertaining. Food was first class. Rooms were ideal for a good stay. Relaxing stay and staff were great at communication.

Nirthana Thiruketheeswaran

1/5 Terrible This hotel does NOT have a spa as advertised. We were not informed that the spa was under renovation prior to arriving. We were only informed at check in only because i requested to book in for treatments amd for access to the spa facilities. The hotel had partnered up with a local spa which was also not finished, partially painted, jacuzzi freezing cold and not on, sauna warm not hot with broken time dial, relaxtion rooms filled with buckets and mops. We informed the hotel of this and i have been emailing the manager since retuning home all of whom were apologetic but did nothing really to help. You cannot advertise as having facilities and then shake off any responsibilities when you direct us somewhere that is also unfinished. The food at the hotel was rubbish - flavourless. The pool was cold. The bathroom constantly had flies. Save your money and book a different hotel - there are plenty down the beach with proper spa facilities, better food, are cleaner and with better trained staff. WOULD NEVER STAY HERE AGAIN! WASTE OF MONEY. In response to your reply - if it was carefully selected why was it half painted, broken and dirty. As we were rushed out maybe others just left after their treatments and didn't use the spa circuit like you said we would have unlimited access to on the day of our treatment (surprise also not true we had an hour.) #YouDontCare

David David

Nicely located, between playa del Carmen and playa Matagorda. Simple rooms with a huge balcony overlooking the sea. The beach is just in front of the hotel. The staff is very helpful and perfect, particularly Kellian at the restaurant. The breakfast is amazing with a lot of choice, and if you booked half board, the dinner buffet has a lot of choice, everything is very tasty. I highly recommend this place for unforgettable holidays.

Nico

Great location (for instance, the beach is just next to the fence of the hotel...), with very friendly and helpful hosts (reception, bar/restaurant and cleaning staff, all of them...), various choice of food and drinks... And the overall mood is definitely cheerful! We had a great time, our vacation week was really awesome, thanks to all of you! Muchas gracias y hasta pronto!🤞

Tanya Quigley-Makeup

Such a lovely hotel. The apartment we got was a pool view with breakfast. We were on the quiter side of the hotel through the gates. It was perfect. We went for breakfast each morning and they had a wide variety on display, always fresh and tasty. The pools are clean and very well maintained as are the grounds. The rooms are cleaned every single day. We stayed 10 days. The large pool is a sea water pool and it's so lovely as the smaller one in front of our apartment was a lot colder, still nice but I preferred the larger one. Rooms are very clean and have the basics. Air con, TV. The beds are comfortable but I found the pillows a little uncomfortable personally, my husband didn't though. Easy to get a bus or taxi into the main strip if you want more night life, but plenty of restaurants and bars around the area if you want a little less madness. So close to the beach and spar across the road. Can't wait to come back again.

John Brown

A lovely hotel, this is our second visit here. It is ideally located not to far from the beach and only 10 minutes from the airport. Yes, it is only a 3 star, and it may show it at meal times with the level of choice, however we have always managed to find something to eat and never had a bad stomach. The hotel, rooms, and ground are always well kept and tidy, we would recommend it and would return no problem

Abby Jones

Just returned from 10 days all inclusive and As any hotel there were some good and bad points to the stay. We loved the location of the hotel as we were very close to the beach and plenty of bars and restaurants only a short walk away. Excursions were easy to book via reception and staff were very helpful with bookings. We really enjoyed the pool as it was large in size and not too cold with it being salt water. The restaurant held a few theme nights which were nice. I had my 25th birthday while we stayed and we had a bottle of sparkling wine left on the table which was a lovely gesture, thank you!! The things that we were disappointed with was the night time entertainment, very underwhelming and not really worth waiting until 10pm for. Although the food was good, breakfast was very repetitive with very little rotation of different foods to try each morning. Our room was cleaned daily, sometimes very late in the afternoon, however the sheets were never changed and only straightened up. My other half had a cut that bled in the night and the blood stains were seen for days as the house keepers never put on fresh sheets. Although reception staff were lovely, most of the restaurant/bar staff looked like they couldn’t be bothered and never greeted you with a smile. Despite the disappointing points we had a lovely stay

Ella *

Currently coming to the end of our 10 night half board holiday. It had exceeded our expectations. Short transfer from the airport. Hotel and grounds are clean and well kept. Great room. Exceptionally clean. The cleaners and staff are friendly. Great pool area always got a sun bed. Big pool and small pool at the main complex. Salt water. Another pool in the quieter complex along with a nice little play park. Not much shade for little ones so take a hat. Pool bar excellent value for money. Portions are huge. Food in the restaurant is very good and better than what we expected. Always something to find to eat. Great variety. We enjoyed the breakfast the most. But did like the themed nights on an evening. Nice mini disco for our 3 Yr old. Fab location near to the beach and promenade. First time here and would definitely return for a relaxing family holiday.

Andy Kitchen

Just returned from a 10 day break at the Floresta with my wife and 3 kids. We had a great time and will definitely return. Great location, large spacious apartments which are cleaned daily, lovely pools and lots of variety in terms of food and drink. The staff were lovely and very helpful. The entertainment team work so hard and do a great job. The only criticism is their lack of consideration for food allergies. My son has a diagnosed egg allergy and none of the food was labelled, they couldn't provide any kind of allergen or ingredients list and had a rubbish system where you order off a set of 3 or 4 basic choices each day and have to book a time slot for your meals. Despite that, we still loved our stay. Definitely visit the volcano /national park. We hired a car for the day to go and it was a great experience.

Liv Clarkson

Great family hotel. Overlooking the beach. Food choices are limited but if you're happy with bread and butter and plain meats you'll be fine. Also available were fresh salad, meats and cheeses plus variety of puddings including cakes, jelly and ice cream. I liked the variety of meat and vegetable dishes but rest of my family weren't keen. Bar/dining staff were a bit rude at times but could just be a language barrier, some were very helpful. Great location for quiet holiday, 15min walk to the nearest decent supermarket but almost completely flat walk and choice of road or beach paths. Mini disco on a night for younger (up to age 10) kids, singers and performers for evening entertainment. We were hoping for a bingo night but no luck! Pool is cold but kids aren't bothered! Housekeeping is top level, daily beds made and bins emptied and fresh towels as required. Would recommend for families.

Chris Horton

Great hotel, great staff. Everything was amazing from start to finish. Reception staff have very good English and was an easy check in. Restaurant was very clean and well presented, food was great with lots of choices. The pool staff/ kids club staff were full of energy and very friendly l. Would recommend this hotel to anyone with or without children.

Andrew Gold

Lovely receptionist got our holiday off to a great start with a superb mention. We had no issues with our check in and were in our second floor room before we knew it. Watch out for the room doors, which are stiff and easy to inadvertently leave open. The room was spacious and had a kettle, fridge and desk. The sea view was impressive and we had regular visits from parrots which were almost tame. Being all inclusive, the food was OK but repetitive and labelling was very poor indeed. We couldn't see a menu and often it was guesswork when it came to some of the offerings. Allergy warnings on individual plates were non existent, so if a coeliac this is probably not for you. Unlike most all inclusive, it didn't seem rammed at any time and while there was the usual free for all at the start of meal times, it was generally OK. Outside the loungers are easy to find, and there are shaded areas with seats and tables for those who want to hide from the sun. During the day, all drinks come from one pool bar, which to be honest is a real pain. Summing up, I would suggest much more labelling of food, menus on the door, and help yourself soft drinks for all inclusive guests. Cleanliness not a problem, but with an average guest age of probably 60 odd, it's a hotel for those seeking calm.

eelco van den Berg

This hotel is an absolute gem if you know what to expect. The food here is not too fancy but the personnel is EXTREMELY friendly, trying to make a joke or two. The rooms, although not fancy are extremely well and timely (!) cleaned The hotel is located slightly off-centre but well within walking distance of everything, a supermarket for forgotten items (We all do that!) is just opposite My only slightly posh complaint is that liquors are not included in All inclusive but with a discount still are a bargain Two points of advice / suggestions * cash only at bars is a bit 1990, card terminals would be more 2024 * Is your hotel maybe a bit too cheap and would a slightly higher price enable slightly better food quality options? (where are the raw paprika's/peppers?) WE WILL DEFINATELY be back here!

Tracy

We booked a last-minute deal just ten days before our stay at Hotel Lanzarote Village, and it turned out to be a very good experience from start to finish. **Arrival and Reception:** We arrived late in the evening, around 11 PM, and were warmly greeted by two friendly reception staff members. Despite the late hour, a cold meal was ready for us, which was a very thoughtful touch and much appreciated after a long journey. **Location:** The hotel's location is excellent, situated right next to the beach. This prime location allowed us easy and quick access to the beautiful shoreline, perfect for daily strolls and beach activities. **Entertainment:** Although we didn’t spend much time at the entertainment area, it was always busy and lively, suggesting that the entertainment provided was enjoyable and engaging for many guests. **Swimming Pool:** The swimming pool was exceptionally clean and larger than we had anticipated. Despite it being August, we always managed to find sun loungers without any hassle, which was quite impressive and added to the relaxing atmosphere of our holiday. **Overall Experience:** We had a fantastic stay at Hotel Lanzarote Village and would highly recommend it to anyone looking for a relaxing and enjoyable holiday. The combination of friendly staff, excellent location, good food, and great amenities made our stay memorable. We are already considering returning for another visit in the future.

Oysterseagull

We are currently staying here, for the second time so a good time for a review. Decent well equipped rooms, very well cleaned by friendly housekeeping staff. Grounds are also very nice and well maintained. Bad points- apartment doors are not soft closure so you lis in bed listening to crash , bang as doors are slammed closed along the line. SMOKING - There is a sign outside the main reception saying no smoking, and no ashtrays on he balconies which is very good. Despite this people are smoking around the pool, on some balconies and next to the open breakfast room, sharing their disgusting habit with the whole breakfast area, and rooms nearby. It would be nice to sit outside for breakfast, but a few smokers ruin that idea. SUGGESTION - clearly identify the hotel as non smoking throughout, and enforce it, and use this as a marketing aid. Watch your bookings grow further! Sort out the smoking and soft door closures and this would be a 5 star review. Thanks.

Rachel McCarthy

Fabulous apartments. Pros, fab staff , lovely pretty pool area. Swanky new sunbathing deck, sauna, quite, any problems were addressed straight away. Towels provided for pool. Cons , no air conditioning, you can rent a unit but its very loud. Hardly no kids so probably more adult aimed. No floaties , no balls in pool , could be a pro if your not a child . They are very disability friendly. Spotlessly clean . Over all lovely apartments.

Wouter Groenendijk

An absolute hidden gem in PDC. Spacious apartments, lovely pool, hot tub and sun deck. And most of all, great staff - been seeing the same faces for many years coming here. Welcoming, cheerful and just great at what they do. Encarna and all the staff are wonderful and such an asset to this place. We are already planning our next trip!

Derek Donnelly

Stayed here for 2 weeks and have to say this place is amazing. Is in a perfect location and everything within walking distance, old town, new town & beach. Breakfast is a brilliant buffet of hot food, cereals, fruit etc. Had an issue with the apartment door on two separate occasions and the technician staff responded within 10 minutes. 10 out of 10 would recommend

Peter McGreevy

We had a sea view room with no Air Con but that didn't matter as we had a big fan so it was great. The location is between old and new towns so it is perfect. All the staff were very helpful and courteous. Well done all. We will deformed be back

Vee Gee

I was surprised at how pleasant the hotel was after reading negative reviews. The staff are lovely and work extremely hard. Great experience with the hotel arranging car hire which was dropped off and picked up. Rooms very basic like reviews have mentioned but very clean. We stayed AI and the food was better than the reviews made out. Breakfast was fine bacon not so but plenty of fruit, yogurts, bread and porridge. Lunch/dinner fine chef daily cooking meat on the grill not mentioned in any reviews. Local alcohol spirits tasted weak but can pay a small charge for premium. Great location also had meals out and on day trips exploring the whole Island. Like other reviews would say this is a good 3* and perfect for families on a budget. However, we hadn't paid thousands so didn't expect 4* or 5* Overall we had a better than expected experience after reading such negative reviews.

Marianne Free

Wow. What can we say. An amazing holiday from start to the end. From the moment we arrived the staff were courteous and supportive. Wheelchair access is perfect and convenient. The rooms aren’t massive but perfect for two people for a week. The hotel is spotless and cleaned thoroughly. Rooms cleaned every other day. Air con is €10 to hire and refundable. The drinks glasses are €1 but also refundable. The food is great. Something suitable for everyone Good selection of drinks on the all inclusive. Close to the town although quiet and not noisy. Close to the supermarket to get every day supplies. Cannot recognise hotel enough. Will definitely return

Lauren Price

Great all inclusive mini break, nearby to amenities and the beach, bars and restaurants. Lots of choice. The apartment room was clean and well maintained. Good value for money, food was pleasant especially breakfast there was always something to choose from. Loved the pool. Only negative is could of done with a fan in the room as pretty warm at night. Overall we had a lovely time and would definately return 🙂

kirsten jackson

We enjoyed our week at Bluesea Lanzarote Palm. The staff were all very polite, friendly and helpful. We were in rooms 57 and 58, beds very comfortable and very clean. The sofas aren't the comfiest but we were on the balconies most of the time so not the biggest problem. We were all inclusive. Drinks wise we aren't big drinkers so only had a few g +ts which were nice. The food, breakfast basic cooked and contential. Lunch and Dinner, we always found something we liked but could do with more variety. There was only evening entertainment 1 night while we were there and the bar was always pretty quiet. The pool area was kept clean and we always found a sunbed when we wanted one. The pool was a little chilly but fine once you were in. Location, the hotel is a 5-10 walk down to the main strip and beach. We did enjoy our walks down and gave us some exercise but it is a bit of a walk back up the hill, good for the calf muscles. The staff and the cleanliness of hotel are the big plus points. We would definitely stay again.

Stacey Warner

Had 5 days there with my boy, had to have cash for a 1€ cup that you have to guard with your life and take each time you have a drink, 10€ for the remote for air con! Yes you get them back but you never get told! Never saw pool towels and evening entertainment! Where was it as I only heard a singer 1 night! 1 toilet per gender for the restaurant and pool! That didn’t even lock! Next to no sun beds and they were so dirty! Food! Well evening meal wasn’t edible! Could just cope with breakfast and lunch! Could be an amazing place with right manager and money behind! Never would I put that at a 4*! Been to better 2* in my teens! Thank god for Omar the bar man and the friends we met! Great location tho!

anthony burn

It was a holiday in paradise I felt like a , the staff always made you feel welcomed. Nothing too much ! Plenty of choice of food apartments spacious clean and a cleaner 6 days a week apart from Wednesday s as it was their day off and right gully so. We could only buy half board or bed and breathing. At night at yhe bar is entertainment if you want it. Reasonable bar prices too. There is a breakfast and dinner buffet , all you can eat. Local Hippo supermarket at great prices around the corner. Down the hill is the harbour with cafe s and restaurants. Up the hill was the barbers shops and a shopping mall. Plenty of taxis and bus stop a minute walk from the hotel.

Troy Muller

Lovely place. Staff friendly. Rooms clean and tidy. Standard fare food wise but enough to cater for all tastes. Bit of a trek down to the beach and back up the hill for us older ones but not a problem if you’re a walker anyway.

jason winton

Cannot recommend this hotel highly enough in terms of location, service and cleanliness. We stayed for a week and staying here made our holiday one of the best we have ever had. Breakfast was outstanding in a very relaxed setting. Special thanks to macerana at reception who was wonderful and couldn't do more to make us fell welcome. Thank you for a great holiday.

Juris Kozins

Just a wonderful hotel, incredibly helpful staff, very tasty breakfasts and dinners, rooms cleaned every day, very clean and tidy. The area is constantly looked after, everything is very beautiful. We had a problem with the air conditioning and it was fixed immediately. The rooms are very spacious and comfortable. The room has practically everything you need to cook for yourself. There are pots, a microwave, an electric stove and all kitchen and cutlery.

Vera Gardner

Situated in the old town the hotel is lovely tiered with plenty of daybeds everywhere Breakfast was great varied spoilt for choice Dinner was good I love salad plenty of fresh dishes. I did prefer breakfast everything was tasty Short taxi ride to bars and shops and the lovely beach all are great Marina at Puerto Calero is well worth a visit loved it Thoroughly enjoyed my stay in the resort of Puerto del Carmen

Joey Nugent

We spent 11 nights here and it was great. The rooms are spotless and comfortable, the outside area is kept very clean, there are lots of people working here to keep it tidy. It is just a minute away from the beach and the pool area is also good, I will definitely come back here

Tanya S

Just back from our 10 night stay. The hotel itself was lovely and very close to the strip and beach. It’s about a 15 min walk to the old town too. The hotel is situated at the top of what everyone calls ‘cardiac hill’ but it really isn’t that bad maybe if you have a disability you probably would struggle. The hotel does have a side entrance you can access through and then go up lots of steps but the gate closes around 7. Also another way is to enter from the strip at the bottom of the hotel near sun lounge. The rooms are bright, clean and modern we loved the room and we were very pleased as we was near the pool area. The only thing with the room was mopping up every time we took a shower. The hotel doesn’t like inflatables in the pool or said no ball games but people did have balls in pool and the pool staff didn’t seem to mind. Sun beds were taken very early but the staff removed towels if they were left unattended for long. The only reason why we wouldn’t return to this hotel is because the pool was absolutely freezing!

Lauren Cahalane

One of the best places I’ve ever stayed in. From check in to check out the staff were incredible. The rooms are so clean. We paid a bit extra for the sea view room and it was worth it. The location is really good, it’s close to the strip, you will be on the main strip within 3 minutes - the walk up is tough so bear that in mind when booking.

Andy Nisbet

Nice hotel. Friendly staff . . Right on cardiac hill. . . Pool was good to cool down when it was roasting hot . . Had a great time. But the only complaint was the towels round the pool . Some days hotel staff would remove them if guests left them.. maybe yous should've done this all the time rather when it suited you's . . As people could have been away for hrs and nothing would be done . But yet others would be lifted within minutes of them leaving the hotel. . Team meeting I think and make sure yous all work off the same hym sheet . .

Piddels Limited

Our experience for Kontiki is great. Good location, neat rooms, nice, a bit too cold 😄, swimming pool. The time we stayed there was checked every day for putting towels on the sunbeds. Special thanks to the staff who are busy every day to make the rooms and garden tidy.

Johannes Mai

Well, what shall I say... target audience is probably looking for affordable vacay at a nice spot and if that's you, you're in a good place. Literally, as location is indeed spot on - best beach, all the restaurants and bars you want next door. But I wouldn't choose all-inclusive necessarily, food's pretty basic, and drinks...let's not talk about it. Staff is nice tho, rooms are spacious and very clean and feature a kitchenette. So if cooking is your thing - probably good spot. Overall: come for the location, sun, not for the food or luxury.

Nicole Conway

We were really happy with our stay. The hotel is central, not too far a walk down to the strip at all (massive plus point for me) - the rooms are clean and really spacious and are cleaned 5 days out of 7, there plenty sunbeds available (could be doing with more parasols though) there is entertainment around the pool with the fabulous Alex, a real credit to the hotel. Food wise we were happy also, a good bit of variety at the buffet each meal, each day something different. Would not hesitate to recommend and would absolutely stay here again

Emma Leece

Yet another amazing stay here. This is my 4th time here and already planning to come back. Every member of the team have been great, nothing is too much trouble for any of them. Massive shout out to Alex from the Animation team. He made the last week of our holiday. Rooms are are lovely, plenty of space and stunning views from your patio. There was a small issue with this air con, however this was not a fault of the hotel and they everything they could to keep us up to date with this. Location is perfect, team are perfect, hotel is perfect. See you all next year.

Emma Gladman

My third visit here and I have to say, this is the best one yet! Everything was absolutely amazing. The staff were always very friendly, always helpful and welcoming. Alex the entertainer of a day and a night was just the best! He had us in laughs from the beginning to the end! Belly laughs in fact! He is just amazing and tried his hardest to get everyone involved. Never stopped. The air con wasn’t working in the rooms, but we learnt that the hotel were trying to resolve it and it was due to road works causing a cut in the wires. It was tough but it wasn’t helped. We just opened the doors and hoped for the best!! Already looking for our next holiday for next year! Can’t wait to come back! Thank you to everyone at Relaxia Lanzaplaya!

Robert Hargreaves

Great hotel,close to bars,restaurants shops.Food excellent, variety,themed. Entertainment & animation around pool really good,three pools,kids,cold,heated. If you want a sea view top tier, lots of steps !

Sabá Loftus

Room was not as advertised. But lovely balcony & clean. Lots of scheduled entertainment. Clientele older & tend towards all inclusive. I had half board & personally next time would just eat locally (as walking distance to town). But see appeal of full board especially as service quicker. Nice pool & beach. Probably won’t be back until much older but was travelling with elderly relative and suited her

Maf Wykes

Great location, fantastic hotel with equally fantastic members of staff. The only downside was we were only on a short break, 3 nights in total. Quality of food was above expectations. Good mix of ages staying there. Evening entertainment was good enough for most of the guests, obviously if you want a bit more lively there is a short walk to all the bars and clubs. We stayed on an all inclusive package, they don't give out a wrist band, more of a card with you name and room number, you need to show this before ordering your drinks as there are a few different board basis, basically you have to sign for your drinks, but don't let this put you off, it isn't too much trouble and the service is pretty quick. Lots of drinks to choose from. I would definitely stay there again. I think the most annoying bit is that some people of a certain age (retired) like to get up at the crack of dawn and reserve sunbeds around the pool, and they don't actually sit out until later on in the day. I think if the hotel addressed this then i think it would be perfect.

Anne Bradbury

A very outdated hotel. The rooms are small and in dire need of upgrading. They have a strange damp musty smell. The food is restrictive and not great quality. Also, if you have a food intolerance, none of the dishes are labelled with allergens and there's very little choice. The pool area needs a lot of maintenance work and the grille around the main pool is dirty. The staff are wonderful though and it's in a good location.

Lynnette Brammer

Had a fabulous 10 days. Entertainment great .But the bar seating area is terrible. I really wanted to rearrange all the seats . No one could see the entertainment. Due to very badly position of seats. Please look at this. We have stayed there 4 years previously. And it was same then .

Jamie

Stayed for 10 nights, Very good location, 10-12 mins drive from airport, Close to the beach. Food is good in the evening and at lunch with lots of Options. Breakfast is same everyday. One staff member around the pool at lunch need to learn customer service as he is very rude Lots of sun beds to choose from, pool is nice but not when it’s heated. Rooms are tidy but need more a wipe down. Entertainment is a let down they do do with better singers and maybe quizzes or bingo. Could do with cleaning in the dining room as I did see a cockroach. Some rooms were dated than others.

Sheila Cotton

After spending 7 nights at this hotel I am sorry to say save your money. My friend and I asked to change rooms as soon as we saw ours, room 111 when we arrived on Monday 25 Nov 2024. We had to wait till Wednesday before we got a better room. The rooms were dated with rust around the edges of the bathroom mirror. Access to the shower involved climbing into a deep bath, not for the elderly. The hotel entertainment left a lot to be desired. The staff were very helpful and friendly. The mattresses on the beds in our second room 206 dipped in the middle and we had to turn them over and around to get a decent nights sleep. The food was mostly okay, however, I started with sickness and diarrhoea at 6 am Sunday 1 Dec, I spent the last day of my holiday in bed just drinking water. I could not risk being ill on the plane coming home the next day. I would not in all honesty recommend this hotel. Thank goodness the weather was good.

Debbie Taylor

Had a fantastic 3 weeks here. Food plentiful and tasty. Staff all pleasant and helpful. Hotel very clean. Lovely location. Been here twice, will be returning. Aida great young woman making everyone welcome, great activities, enjoyed the shuffleboard, yoga and sangria, see you next year xxx

Kathleen Dann

Just returned from a week stay at this hotel. Had an amazing time. Rooms are clean and attention to fresh towels and bed linen great. Sometimes the room cleaning service a little late in day getting done which can be a bit frustrating if you like a siesta in the afternoon. The range of food is very good. Over my week stay I never had same meal twice. Food could be hotter but I suppose it’s very difficult. I was travelling alone so preferred to stay in hotel at night. The entertainment was good, especially when hosted by the amazing “Dumi”….what a character! He had the whole place laughing, having fun and relaxing with each other. Special thanks to him for making my stay so enjoyable. Well done everyone at Hotel Pocillos. I will definitely return.

Nicola Pitt

Excellent hotel. Just on the outskirts of Puerto del Carmen about half an hour walk to there but go other way to Matagorda about 15 minutes Hotel is adults only which makes it a really lovely place to sit back and relax. Aida the entertainer is lovely we joined in which is something I never do but she made it feel very comfortable and by doing this we got to know the other people which was great and ended up meeting up later for a drink. It was my birthday while we were out there and the hotel left me a bottle of bubbly in our room which was a nice touch. All in all excellent hotel will definitely be going back

Carol Stanley

Love this hotel, very good location for walking, not far from peurto del Carmen. Huge beach 2 minute walk. Food good plenty of choice Think the plastic cup policy is good, stops people just leaving cups around, and they change them for you whenever you ask. Bar service good, great singer too whilst serving, love the bar snacks. Entertainment bingo what a laugh and complete with kareoke for everyone. Certainly a passionate entertainer with a good voice. Pool kept clean and tidy.

Julie Marsh

Hotel is OK but a bit dated, and the restaurant has more of a cafeteria feel rather than a 4* hotel dining room. The food was fine, although it got a bit boring after a few days because there wasn't much variation. The sunbeds need re-covering and they could do with toilets near the pool rather than only 2 public toilets in the hotel itself. The location however is great - you can see the sea at the end of the road and it's an easy, flat walk to beach, shops and amenities

Addo Koranteng

From start to finish we were made to feel like VIPs. All staff were polite, welcoming, helpful and friendly. They all work so hard but always took the time to give us a smile and nice greeting. Our room was just right for us, had a nice view and was kept very clean each day. The animation team were not pushy when trying to get us to join in with events. They were friendly and welcoming, and even remembered our names! This encouraged us to take part in one or two events or at least watch. The food was delicious with so much choice. The beach and shops were within reasonable walking distance. We would thoroughly recommend this hotel and we hope to be back soon.

Joshua Tripp

Originally, I decided to not write a negative review, even with the sub-par experience yet the ending to our trip compels me to provide honest feedback so other well-intentioned travelers do not suffer from the same travesty of booking here. Beginning at the end, the final full day prior to checkout, my family went to breakfast and even though the cleaning staff NEVER cleaned before 11am, someone was in the room before 9am and everything was moved around in a strange way; this became more obvious when a significant amount of money was stolen and considering it was hidden away, the staff took a long time searching the entire space to find it. So to summarize, there are staff literally watching for guests to leave their rooms and then go in to steal any (untraceable) money they can find. Thanks for targeting families, very compassionate of them and the courtesy to not also steal from the child's wallet!! Maybe this wouldn't have soured the whole experience so much if our whole family didn't get food poisoning (not "maybe that could have been food poisoning", outright no doubt in the world). It wasn't a single day; each individual person got it through the entire second week of the stay and upon talking to other guests, definitely not the only ones... The cockroaches climbing around the dining areas probably didn't help... I have been to countless resorts full of staff and never did it seem so obvious how unhappy everyone was; it got to the point that we tried to avoid having to speak with staff because it seemed we were "bothering" them. I only note this aspect because of how much it influenced the day to day. However, there were some really genuine staff that we highly appreciated and truly loved to perform their responsibilities! This last point is for FAMILIES. If you have children, I would highly encourage to look for any other alternative because although the hotel permits children, they are wholely unprepared for accommodating to this specific segment of vacationers. From cancelled activities to not properly attending to the times when access to drinking water, etc. is available, to the public bathrooms being completely without water at times, it just seemed the whole company was "winging-it". Very unserious, to be kind with words. In the words of another guest, "I spent the money for a four star hotel and got a three star experience." Do you want that to be yours??

Sabri Nurhan

We really loved our stay in Olivina and especially with the lovely Animation Team that were always with great energy and had a great dance show. Plus the White Party night which was one of the highlights for us. Apart from that the location is great and they have many different pool areas, so you can be at the one closest to you or you have some which are more or less noisy. Thanks to all the staff for making us feel so welcomed. It was indeed a lovely vacation!

Sarah Boden

Our room was very dated, but grounds were lovely. Great location. Disappointed to see cockroaches in the restaurant on two occasions, maybe that related to my son and husband being ill.Not enough staff in restaurant clearing tables and resetting, sometimes difficult to find a vacant table. Good hotel but needs serious updating if staying in family rooms

Linda Powell

Had a lovely chilled week here. Great pool, gym and nicely laid out grounds. The staff are exceptionally nice, friendly and helpful. Nothing is too much bother. The breakfast is very good. The quality of food is very good. We were bed and breakfast but did eat in the evening a couple of times. Very relaxing place away from the noise and busy strip.

M Burns

A lovely, peaceful stay was had here. Not too overcrowded and nice and clean. The breakfast was good for a 3 star hotel, and the staff friendly and attentive. The pool is clean and quiet, and some entertainment was laid on for the guests too. No rushes to get a sunbed and no screaming children. I would recommend this to couples seeking a peaceful escape away from the more busier and crowded hotels that we had passed.

Liz Crosland

Lovely peaceful place today, ideal you want to unwind, relax and reflect. It’s quite basic but that’s the beauty. Great selection at brekkie the dinner menu you is measured to ensure health and vitality it’s all about the good nutrition. The team here are all lovely and not in your face. Towels are changed every other day.

Karen Morris

Lovely relaxing site. Rooms comfortable. Staff very polite and extremely helpful. Breakfast 1st day slightly disapointing as had to wait for buffet to be replenished. Went early to breakfast every other morning and service much better pool area excellent, well equipped for everyone, wheelchair access too. Will certainly stay here again.

Michele Shardlow-Wrest

We've stayed in Puerto Del Carmen many times over the years and this was the first time we've stayed at Casas Heddy and it certainly won't be the last.This hotel is a little hidden gem up the top of a steep hill nearer the Old Town but the strip is still easily accessible. Our room was what I would call functional, kept spotlessly clean, with air con but the bathroom was a little dated.It was great to have your own sunbeds too. The breakfast spread is fabulous with anything you could possibly wish for (although the bacon could be crispier).Lovely fresh bread,various juices, fruit, cold meats and a full hot selection including an omelette station.We shared a hot lunch here and ate in the restaurant two evenings (4 different courses on offer each of our evenings for a set price or you can go a la carte ) and the food was really good. We also ate out at Toro, Asia Delicious, L'Italiano and La Casa Del Parmigiano which are all well worth a visit. Taxis to or from these restaurants are €4 - €5 from the hotel.The pool is lovely with a max.depth of 1.4m and it was good to see it catered for those who may be less able and there is also a lifeguard present. Around the pool its a quiet tranquil environment with no loud music apart from during the Aqua Gym session. You can hear faint music from the bar/restaurant the rest of the time. There is a great gym, a separate room with free weights and a couple of spin bikes.There is also an outdoor fitness training area complete with TRX and special thanks go to Michal the PT for his personal TRX coaching.There are various fitness sessions and relaxation classes you can avail yourself of or just chill in the sun by the pool. All the staff are friendly and helpful at Casas Heddy and try their absolute best to make sure your stay is a happy one and we will definitely be returning to stay here with them again.We loved seeing the little family of green parakeets that visit most days so keep an eye out for them too, you'll hear their arrival.

Jordan Mccabe

Stayed at Sol Lanzarote for a week. The good parts included a modern room, cleaned every day, 3 pools which were not too busy apart from the heated pool which is full of kids most of the day. I thought the food was decent and you do get a good selection everyday including meats, cheese, bread, fruits and vegetables, and desserts. The beer and wine is on tap so it's very easy to get yourself a drink whenever you feel like it. The hotel has very good beach access which is literally only a 30 second walk away from one of the pools. The only negatives I would say are the music is very loud and lively all day from about 10:00 am to about 22:30 pm at night. There are also a lot of children there who are quite loud as well. Overall it's a good hotel but I personally think it's more suited for a family with children than a quiet holiday getaway for a couple.

Paul Hughes

So clean and tidy with great attention to detail. All inclusive so the food is what you would expect. However the drinks are absolutely bob on with proper sized wine glasses and a decent lager on tap. We will definitely be returning.

Eileen Boyle

We booked last minute for a 4 night break. This place didnt disappoint. The people were amazing. The food in the small cafe/restaurant was fab. The rooms were spotless. Only downside was no air conditioning. Would.come here in cooler times but not peak season. The pool area was so well maintained by lovely men. Immaculate.

AJ H

I'm just coming to the end of my 1 week vacation at Sol Lanzarote and I'm super sad to be leaving. This is my 3rd time staying here at it never disappoints. The staff are lovely, the rooms are really nice and the food is good too. Perfect location in a quieter part of the island. Not too far from PDC if you fancy a bit of wildness. I'm super impressed with the free booze that's on offer. All inclusive covers beers, wine, sangria and most spirits and also cocktails. Thanks for a wonderful time again. I'll be looking forward to hopefully returning again in the future.

Gavin Conway

For a 4 star hotel the rooms are incredibly basic, no gown, slippers and an empty fridge. Not child friendly as light controls are 2 feet from the floor. The entertainment is incredibly loud and intrusive throughout the resort. We got our room changed and instead had the faint smell of cat faeces wafting in from the various cats that reside at the resort. The food is good but after a couple of days all tastes the same with inadequate seasoning or improper cooking. The location is good for the breach but otherwise I'd opt for any other hotel and won't be staying here again.

Stuart Wild

My wife and I spent 17 nights from 19. November staying at this terrific hotel. On arriving we were greeted with a lovely glass of fizz. A slight problem was highlighted with our travel agent having only booked 15 nights. Not a problem for fantastic reception staff and Sebastian set to work on sorting it out . Within hours our booking was corrected a massive thanks to Sebastian for sorting it out so we could stay in the same room for the extra 2 nights👏. A real star. We stayed in the standard room on the ground floor and a real bonus was the 2 sun loungers on our patio. Rooms were spotless, bed was large and comfortable and room cleaned every day with fresh towels supplied. Safe in the room was 20€ returned on checking out. We booked 1/2 board and can’t speak highly enough as the food was restaurant quality. Breakfast was fruit,breads,pastries cereals with followed by a hot breakfast where you could order whatever you wanted. Omelette,any type of egg,bacon,sausage,mushrooms,hash browns and beans which was served at your table. Dinner was a 3 course from a set menu plus a specials board to choose from. Staying 17 nights we tried everything and cannot find anything to say on the quality,portions and choice except that it was fantastic. If I was to name the staff in the restaurant I would need to compliment every one of them as they were friendly efficient and made our stay really enjoyable. A big thank you to them all for making our stay a terrific experience. Location is 600 yards uphill from the strip which wasn’t an issue but if you felt the need for a taxi they are plentiful. We never found the need. Pools were clean and plenty loungers as a lot of guests used the loungers on the patio/balconies. Public places were cleaned continuously and communal toilets spotless. Even though it was November there was entertainment most nights if you didn’t fancy the tribute acts and singers on the strip.. On speaking to other guests it was clear they were regulars coming back each year.. In summary having travelled abroad for 50 years this is by far the best hotel we have visited. It’s hard to believe but the reviews are correct it’s 10/10.

Kim McLoughlin

Beautiful hotel, lovely and clean, staff super helpful and friendly. Breakfast selection excellent, never had to wait for table. No hogging beds around the pool. Entertainment not great and location up a little hill, was not problem to us but if you have a mobility issue it could be. Loads of places to eat and drink within a 5 min walk. It was our anniversary just before we came and they dressed the room and left us a bottle of fizz, lovely touch. We are already planning on returning

Eve Smith

Just home today after spending 20 days in this beautiful hotel, the rooms where very spacious and clean, loved having your own sun loungers at you patio. There was no problem getting sun beds at any time of the day which was great. Breakfast was very nice, had lunch once here which was also very nice. The pool was lovely but very cold as was the jacuzzi. The hotel is on a hill but not to bad, maybe not the best if in a wheelchair. Not many kids at the hotel but to be fair there is not much here for them. I did take my gym wear to use the little gym but did use as to be fair it is not the best but that isn’t a problem. Would definitely go back here again. You also get a bottle of water in your room every day and a bottle of wine on arrival in your fridge.

MGT DC

My Husband and I have been to the hotel a few times now and absolutely love it. Cannot rate it high enough for great service. Rooms. Food. Attention to detail. all the staff are No1 . It has been wonderful coming and sampling the Spanish Hospitality they offer. HIGHLY RECOMMEND FOR ONE AND ALL. Will see you all again in 2025.

Jamil Causer

Spent a week at this hotel in July and loved it, room was very spacious and clean, tea and coffee and water were refilled on a daily basis. The food we had for breakfast was also decent. It’s a great distance from the main strip and beach so easy to find places for food and activities. Would highly recommend.

Jamie Harris

Amazing staff, rooms, and location with great food too. My partner and I recently stayed at Hotel Las Costas and we had an exceptional time- excellent facilities and provision were complimented by a friendly and attentive staffing team that we will genuinely miss! Without wanting to spoil anything there were some pleasant surprises from the hotel too. We could not recommend this hotel highly enough and, although I don’t know much about it, I’m not sure what is required to take this hotel to five stars! Massive thanks to the hotel for making our holiday memorable for all the right reasons and hopefully see you again

donna dyson

Spent 10days at las Costas , we went half board the food was very good best holiday my husband and I have had for a long time, the hotel was extremely clean and the gardens are well maintained. All the staff were very friendly especially Ellie our cleaner she is very hard working when asked for something it was never a problem for her to sort it out. We have change our holiday dates for next year with our companies, so we can come again as the hotel is closed in July for refurbishment so we have booked in August as we throughly enjoyed our stay at the hotel. Neil & Donna

Martin Lyons (Martin)

Fantastic hotel! Very clean and the services are also brilliant!, Nancy the cleaner was very polite and always had a lovely smile on her face whenever we bumped into her :) the reception staff too were brilliant, always helpful and friendly! The breakfast had lots of choice and it was well presented :) the pool bar was very clean and the chicken sandwich was excellent also very fresh :) although the fish and chips could do with revising :) definitely enjoyed our stay here we would definitely come back :) the location for the beach and walk to town was brilliant :)

Justin Woodward

Lovely hotel staff couldn’t do enough always clean and food and no race for sunbeds was great overall a fabulous time and a nice location if you want somewhere quiet but easy to access the bars etc.

Dody

Fantastic location, just back from a family break and can’t recommend highly enough. Really well presented rooms & indeed the wider complex, really clean, good food, friendly staff & excellent location. Nice chilled out atmosphere

James Evans

I recently stayed her for the weekend and this is my second time at this hotel. This is the most welcoming amazing hotel. The food is great, the drinks are great, the entertainment is great the staff here are amazing. The lady on the steak/chicken griddle is so lovely and is amazing at cooking a perfect steak. Honestly there is nothing to complain or moan about. It’s lovely and quiet and just perfect for a relaxing break. Thank you to everyone who made my weekend stay relaxing and stress free and I will be back again for many more stays.

Will Jones

This was our second visit, after a wonderful visit to Seaside Los Jameos last year. Once again, we had a lovely stay. Everyone across the hotel, is extremely friendly, helpful and polite. The staff are very attentive and busy all the time, making sure the hotel is well kept and customers are happy. The rooms are kept very clean and some have been updated since we visited last year. Constant cleaning everywhere in the hotel, which shows they understand the importance of keeping this under control in hot climates! The food, as before, offered lots of options through the buffets with different themes every night. The staff in the restaurant are very attentive, albeit a little too keen at times (taking the salt and pepper away while we were still eating!) and not quite as welcoming if you attend dinner after 9pm, which we did on our first night due to late flight arrival (dinner service runs until 9:45pm). The location is great, with a lovely and spacious beach outside the back of the hotel with a number of options for food, souvenir shopping, bike hire and even a useful medical centre which we had to visit during our stay. The pool does get busy and as others have noted, the booking of sunbeds with towels does happen. The hotel does have a policy on this but I'm not sure how much it's enforced as it's very difficult to. We never found an issue finding sunbeds though, despite being later to the pool than most, so I don't think it's an issue. I'm also sure if any customers had a concern, the hotel would address it quickly. As always, a lovely stay and would definitely recommend.

Wandering Sarah

Wonderful stay at this incredible hotel. The food is really very good, a different theme each night and the quality of the food is exceptional. We did half board. Only downside is the restaurant does get very busy, but it’s a big hotel, so that’s going to happen. The children’s entertainment is good, the mini disco is lovely, perfect timing. Really enjoyed our stay and the area is immaculate. Thank you all so much. You have a very special team of colleagues 💕💙

Kathryn Ward

Stayed here last year with family. It has got to be one of the best hotels I have ever been in. Lots of guests said they return year in year out because of the food and boy, were they right! Fabulous food, wide variety and cooked right in front of you. Pools were great and loved the pool bar. Hotel is situated right in the centre of a busy area, but you wouldn’t know. The gate opens out to across from the beach. Will definitely be returning with more family members.

Steve Kendall

The staff throughout the hotel are incredibly friendly , albeit reception at night can be a bit feisty. The cleanliness throughout all areas of the hotel is superb , however rooms are in need of updating which is being undertaken. The food is exceptional , variety and quality . Location is good, quiet area with beach outside back gate. However for August, the pool and sunbed areas struggle at capacity which has become an issue. We will most certainly return but avoiding August.

marky goods

we spent a week at the hotel in October 24 on half board basis. The hotel has been recently refurbished, and the work that has been done is amazing. The hotel looks fantastic, both inside and out. There's a real feel of luxury here, the decor is modern and classy, the pool area is beautiful, and the restaurant is also fitted out to a high standard. The hotel overlooks the beach and sea front. You can hear the waves crashing as you sit on your balcony or when eating at the restaurant. The rooms are also nice, however, the suite, which we had booked, was a bit sterile, the bedroom was great with fantastic wardrobe and storage, the bathroom was also well appointed but the living area was just a bit bland, a bit more effort here really would have made the whole experience feel nearly 5 stars. There is a gym onsite also, which is basic but clean and has enough to get you by for a week. The staff were all really nice and helpful. The pool area is not equipped with enough sunbeds for the number of guests. Many times, we arrived after breakfast and could not find a pair of sun loungers together where we could relax by the pool. Most of the sun loungers are reserved with towels by guests from early in the morning, We observed loungers not being used for 5 or 6 hours some days, but the towels were not removed by staff to allow others to use the loungers. On 2 of the 7 nights, the food was really good. The remaining nights, the food was just average. There are areas of the hotel that are reserved for "select" customers. To avail of the select areas, you must pay an additional 70 euro/PP/per day. There are no coffee making facilities provided in the rooms. Again, you can pay an additional 5 euro/day for a machine to be provided. For a hotel of this quality, you would expect coffee/tea making facilities to be included. The hotel is not cheap, one week on half board for 2 persons will cost you around 2K. the hotel does look like a 4 Star Hotel, but the negative aspects we experienced would reduce this to a 3.5-star experience.

Jackie Fellows

Came home a week ago after an amazing stay at this hotel. All staff were very friendly and made us feel very welcome. Our room was on the third floor, which was absolutely stunning, with views overlooking the pool and bar area and sea view 😍 All areas of the hotel were spotlessly clean and kept to a very high standard. Thank you for a lovely stay.

Richard H

Great hotel. Visited mid/late July 2024 on bed and breakfast basis. Great selection of food, everything very clean, friendly staff across the board, no issues with sunbeds (we went up to the "solarium" which is adults only and for 10 days we had circa 30 sun beds and a shower to ourselves. Generally fairly quiet noise wise when we stayed. Very easy access to a great public beach and right at the start of the Puerto del Carmen strip so no shortage of bars, restaurants and shops. Good snorkelling very close by as well. Cannot fault anything.

Deb

Spent a week here 1st to 8th December 2024. Absolutely beautiful hotel. Staff are so friendly. Location is excellent. Well worth the money.

Hani Andary

We stayed at the Plus Fariones Hotel for a week with our two young children (ages 0 and 2) and had an amazing time. The hotel is beautiful, clean, and bright, with excellent facilities, and the staff is universally friendly and welcoming. There’s a lot to say about this hotel, so let’s break it down. Our rooms were very pleasant, well-designed, and kept impeccably clean by the housekeeping staff. The breakfast was impressive—immense, versatile, and delicious! They offered freshly made omelets, pancakes, and eggs, along with a variety of typical English breakfast items and an abundance of fresh local fruit. The swimming pool is fantastic, and while there weren’t many other children around during our stay, there was a baby pool that our two-year-old absolutely loved! The beach was just perfect, with clear water, clean sand, and plenty of loungers and parasols readily available. The gym was my personal favorite. I used it every day and even discovered some new workout programs. The Technogym equipment was better than what we have at home—everything you need for a solid workout, whether you’re into weightlifting or cardio. I have to say, I even appreciated the architecture of the hotel. Every part of it feels thoughtfully designed, with cozy seating areas, indoor plants, bright colors, and materials. And again, everything is kept spotlessly clean! As for downsides, I can only think of two, and they’re both policy-related. First, the towel reserving habit at the pool was extremely frustrating. Even at the kiddy pool, adults would reserve loungers without any intention of using them until later in the day. I’d estimate only 1 in 4 loungers were actually occupied, with the rest just reserved by towels. This could easily be addressed by the hotel implementing a policy against it, as I’ve seen in many other places. It’s a rude habit, and I hope the hotel steps in. The second issue was with the gym access policy. You need to pick up a pass at the counter, which is only valid for the day, meaning you have to stop by the lobby every day before heading to the gym. I’m sure there’s a reason for this, but it was a bit inconvenient. Lastly, a note on the coffee—this isn’t specific to the hotel but more of an island-wide issue. The coffee was disappointing, with Nespresso cups seeming to be the standard. Good coffee can really elevate a vacation experience, and despite searching for a week, I couldn’t find a good coffee spot on the island. Most coffee corners default to Nespresso cups, so I guess that’s just how it is here. Overall, this is my honest review of a week we thoroughly enjoyed at the Plus Fariones. We didn’t expect it to be THIS good, especially considering the price. The value is extraordinary. Thank you for a great time, and if we return to Lanzarote, we’ll most definitely stay here again!

Jade Black

The hotel and staff were an absolute dream the hotel itself the grounds are beautiful and very clean, during the week there are free events in the adjoining restaurant. Breakfast was nice as was dinner a small selection but it's enough. It was my birthday and the staff gave me an extra surprise in my room. I can't thank them all for making my weekend so special I can't wait to be back thank you all once again

Linda Lloyd

This is a lovely hotel. The staff were very friendly and helpful. The dissapointing points of the hotel to us was the pool and the lack of amenities. The pool is more of a cooling off pool, it is not a swimming pool as not deep enough, only one side of the pool is suitable for a swim. We arrived off the plane and by the time we had got checked in and showed to our room it was early evening. We decided to go for a drink after out full travel day only to find the main bar didnt open until 6.30pm and the pool bar closed at 6.00.pm. As we were still in our travel gear we really didn't feel like sitting by the pool and especially as we didn't have long enough to enjoy it. We arent big drinkers at all but a nice long cool drink would been lovely after a days travelling. The hotel is well situated but if you go to the main bars on the resort, it is uphill on the way back. The breakfast bars were very well stocked and a good choice. There was the usual people saving sun loungers by the pool early morning and no idea why as plenty of loungers. Not what we expect from a boutique hotel. The staff will go out their way to provide a good service for you tho but for us we won't go back. Lovely hotel and rooms but lacking on amenities.

Joanne Rowan

Fabulous hotel, all staff were extremely helpful and friendly, always offering a smile. Rooms spotless and pool area is calm and serene. Food is excellent and variety of eggs at breakfast is fantastic. Only downside is the steep hill to get to the Old Town, however a taxi is 3 euros. We will definitely be back

Emma Barrs

Stunning hotel. Greeted by warm and friendly reception staff, offering us a cold glass of fizz on arrival. The hotel, restaurant and pool were spotlessly clean. Staff were all very friendly. The rooms are spacious with everything you could need. The pool was perfect, shallow and warm, with plenty of double beds around it and on the chill out terrace to relax. The breakfast was incredible, fresh, tasty and everything you could want and more. The restaurant manager (Reuben) and all the staff always made us very welcome. Cannot recommend this hotel enough. Plus there are some great restaurants in the area, including Antonio’s, a few minutes walk away

Daniela Tsoneva

It is our first time in Lanzarote and in La Isla yel Mar. Very big and clean rooms with air condition. Breakfast is fantastic , a lot of cheese , fruits, sweets to choose incl. churros with chocolate😀.Location of the hotel is nice and quiet , not directly in the center but with a bit more sporty efforts easy to reach. Swimming pool is not very big a but clean with enough places to stay on the sun. Garden is very nice and offers nice view at the ocean. As many of the reviewers point out one of the biggest asserts if the hotel is the staff. Starting at the reception, going through the maintainable staff to the restaurant staff all are very polite, always smiling and ready to help. Our special thanks to Anna the sommelier and the bar keeper who made us have several nice evenings in the bar and gave us many Tipps where to go on the island. The hotel offers also entertainment evenings for guests with a very good singer, wine tasting, yoga, cocktails. We would highly recommend the hotel.

Margaret Staubach

Just spent a week in this fabulous hotel. Wonderful sea view room thanks to Stella. Cannot give enough praise to the friendly staff especially to Elisa who always stopped for a chat every day. The rooms are spotless and nothing is missed. We were bed and breakfast but ended up eating most of the week in the buffet restaurant which has a great choice from vegetarians to meat and fish eaters. We will certainly be returning

Paul Tierney

Second day here at this immaculate stylish hotel which is in a very good location. My main concern is the restaurant. The showcase food is all very good but is greatly let down with the bowls of food under the heat lights that are cool and sparse. The hotel should seriously consider making microwaves available so guests can heat up their food to a reasonable temperature. Also the staff in the restaurant seem exasperated and you will be told where to sit so that it makes it easier for them to set up for the breakfast while you are supposedly having a relaxing evening meal. Also managed to stop my wife from cutting her mouth on badly chipped blue glass for the water. Now on day four, Jet2 representative has been in touch to say that we should have had robes and slippers in our room when we arrived, we were told by reception that you only get these if you ask for them. We were supposed to get a dinner in the a'lacart restaurant, but there was no mention of this when we checked in, once again we had to chase this up. This is a Jet2 Indulgent Escapes, supposed to be five star treatment, it is a very uncomfortable stay. The final night in the restaurant was the same as earlier in the week and I was fully justified with my previous comments, so many people complaining in full view of all the guests. Not a five star experience, Jet2 Indulgent Escapes, its certainly not.

David Thompson

Stayed for a week in October with friends. A beautiful hotel in a premium location. The staff are excellent with nothing being too much trouble. Only stayed B&B but the breakfast was faultless with so much choice. Would I stay there again? Absolutely.

John Angus

Fantastic hotel. Staff are very friendly and can't do enough for you. Rooms are spacious and spotless. The beds are the most comfortable ever. The choices of food at the buffet are wide ranging.

Matías Costa

A very good option in Lanzarote. The hotel is modern and new. The service is great, everyone is very attentive and make you feel like home. It has parking which is a plus, as renting a car is a must in the island. Buffet is good, not a lot of variety but quality food. There’s a food theme every night which means food options change daily. Overall really recommend this hotel!

Angela Keith

Wow. What an amazing stay we had here. From when we arrived the service was first class. We were welcomed by Mario, who was an absolute star who couldn’t do enough for us. The hotel itself was outstanding with a beautiful ambiance. We had no problems at all finding sun loungers and did not need to rush to reserve. All the staff from the breakfast restaurant, Bar lounge, and pool service, especially Sylvia were amazing. Our room had a beautiful view and the sound of the ocean was like nothing else. We also upgraded to a junior suite for our last night as it was my husbands birthday and it was worth every penny. We can’t thank you all enough for making our holiday so special and look forward to booking our next one.

Gillian Allen

We are just back from 5 days at this wonderful hotel. It was an oasis of calm we absolutely loved it and will be returning next year! Staff are fantastic the hotel is spotless, and the maids do a tremendous job. This is a perfect hotel for couples so relaxing. Loved every single minute. The breakfast is the best I've had in any hotel anywhere! The massage was wonderful! We had a fantastic sea view.

Radi K

I absolutely loved the time I spent in this place. It is marvellous designed and super clean space. The attention on each detail is spectacular. We have been welcomed by Laura who had impressed with her personal very kind and friendly approach. Served a glass of cava offered by her colleague and introduced the services in a great customer service way. That was the beginning of our experience which continue with tasty and healthy breakfasts in the mornings. Just a note the variety of freshly made health juices is never ending. People who made the food and drinks were extremely friendly and each of them never stopped smiling. The products in the bathrooms were so great so we wanted them home which was easy to buy from the shop at the ground floor. The shop was spectacular and well designed as the hotel themselves. The infinity pool and the warm salty bubbly outdoors baths were such a treat and not only you can jump over a door and end up on a small private beach to watch out the sunset. Adding to the experience the beach towels change with a welcome beach bag present to take home and remind you later of the place. It was a story tale, honestly, so well done designed and pleasant place. If I am honest with you, the only think I would change is the service around the pool as on our first days there was a smily girl at any time we needed her which was not the case at the last 3 days but that was 0.01% down of the huge pleasant experience. Well done to the management and all of the great staff that look after the hotel.

Partej Bhamber

I stayed in this magnificent hotel a few weeks ago and have just got around to writing a review. The hotel location is perfect as you're tucked away just minutes away from the Puerto Del Carmen strip. The hotel grounds are stunning and gives you a true sense of peace and tranquility. The palm trees surrounding the hotel are stunning and blocks the strong winds that can hit the island ans you can hear the leaves russling which was lovely. You've got 2 heated jacuzzi's over looking the beach which was nice. Plenty of sun beds with stunning walk ways which gives you a sense of being somewhere tropical. If you want to relax this is the place to be an dare I say the best hotel on the island. Even though it's not adults only I still felt as though it was which, was a huge bonus for me as I could relax without any kids screaming or running around. The hotel has direct access to 2 public sandy beaches which was nice meaning you can enjoy beautiful walks which I did everyday. Rooms are all with a sea view modern and clean. I opted for the junior suite, I loved waking up to hear the sea and admired the sun set and sunrise. The amenities are of high class. I liked the fact that all rooms included free water, crisps and chocolate. I liked the evening down turn service. The service on the most part was good. The lady who welcomed us during check it was very friendly, helpful and always had a smile. Most hotel staff would greet you with a warm smile. There was maybe one or two during the breakfast who didn't smile or anything. There is very light evening entertainment such as a piano player, background music etc. No singers shows or anything. Which wasn't an issue for me as the area has plenty of entertainment in the form of bars. My only few gripes would be the fact that the pool is freezing cold so it is a struggle getting in. The breakfast was average for the cost of the hotel so I'd recommend improvements there with buffet breakfast food needing to be hot and with more flavour and variety of food. For vegetarians not that I am one your options are limited. If you want a vegetarian omelette the pan is only wiped with a tissue so there might be residual bits or ham on the frying pans. I'd recommend having a separate one for vegetarians. Also maybe increase staff around the breakfast area. Often I felt I had to call staff over for drinks or clearing the plates on my table, also my drinks order was often wrong perhaps due to a language barrier or being short staffed. Also the TV in the room didn't allow you to connect your phone via YouTube, netflix, amazon etc again this isn't an issue but something that might be nice for hotel guests. Overall I would come back here and would recommend anyone to visit on a bed and breakfast basis and there's plenty of bars and restaurants around. I can also see they are making a spa area with a sauna, steam, jacuzzi. Once this is done the hotel is near perfect and has all that you need for a well deserved relaxing holiday. This is a truly 5 star hotel.

Andrea

Myself and my new husband recently got married in the stunning Hotel Fariones. We cannot put into words how appreciative we are for every single member of staff. From being greeted with Prosecco at the door to being weighted on hand and foot, we felt like royalty. The room was to die for, so stunning with a gorgeous beach view and the most astonishing breakfast the following morning. The room was freshened up for us after a busy morning of beautifying, with a fresh vase of flowers added for when we returned that night! The day of the wedding will be etched into my memory forever, from the ceremony to the evening party, the staff were superb and so professional I have never experienced service like it in my life! The food was fantastic with all the guests complementing the delectable food! The waiting staff were so kind and attentive, I wouldn’t even have my empty glass on the table and immediately a member of staff was refilling my drink. They were unbelievably fantastic with the small kids also, playing and keeping them entertained which was wonderful to see. Management staff were superb also, making sure our entire day went off without a hitch, for that we are so thankful. We will never be able to fully express how thankful we are for every staff member who helped create the most amazing day for us, we will never forget it and will be back every year to celebrate our anniversary in the most extraordinary hotel in Lanzarote!

Lauren Wilkinson

Staff really friendly and very attentive. Cleaners made sure everything in our apartment was tidy. Yes rooms basic but was somewhere to relax on a night and get our heads down. Had no problems at this hotel at all. We were at the back near the tennis court really quiet and relaxing very little disturbance would definitely stay here again! So will definitely be back!

chris hart

We stayed here for 11 nights. The staff are really nice. Regularly cleaned with your bed made & fresh sheets & Towels. Cheap bar food available. Tennis court. Table tennis & pool table. 15 mins walk to the harbour or Strip. The apartment's are looking dated although they are clean. Could do with an update. The pool area is really nice. Some of the Sun beds are not the best. This time of the year there are plenty to go around. Would we come back?? Yes.. bargain basement Holiday that is do- able. Nice chilled out holiday👍

Antoinette McGuinness

Just back and I really liked it here. It has both positive & negative aspects. Its location is perfect, supermarkets, lidl, restaurants, shopping centre, main night strip all within a ten minutes walk. Fantastic beach 15 minutes away. Staff were very friendly and accommodating. Only negative is the pool is to cold and rooms need a make-over but there only small things. I would definitely return.

paul allonby

The staff here work very hard and will go out of there way for your needs, the barman is over worked and is working the bar as well as the restaurant downstairs and round the pool. It took 15 minutes to get served at the bar due to no one about to serve, I had to go to reception for them to find the barman. The cleaners also hard working. The rooms are basic but perfectly acceptable but could do with a lick of paint in places to freshen up. Lots of cats roaming around the complex and cat poo in the gardens so wear your footwear. Tennis court turns into a playground for all the kids and some adults so forget about having a game of tennis. *HOWEVER *.......the reason I have given 2 stars is down to the pathetic guests that stay here, between 6am and 7.30 am it's like wacky races when holiday makers bolt to the pool to get there sun lounger, then go back to there rooms or back to bed. One guy went down with 9 towels to claim sun loungers and was not seen at the pool until late afternoon....get a life man !!! This morning ritual should be BANNED ! not once did we get a bed by the pool and we are early risers and did not even get to dip my toe in the pool so we spent the whole holiday outside the complex. I have posted a picture of the pool area at 9.25am where all the beds are taken with towels. I would NEVER return to this complex, in fact I've booked across the road for November as so disappointed with my stay here.

Clodie

Absolutely love this place the rooms are pretty basic but they're still so cute and cosy. They have everything you need. The staff are exceptionally friendly and are very good at what they do. Great value for money. Would highly recommend.

marc ratchford

Good things. Clean and tidy rooms Food is good (Just get there early if you like your food hot) Very quite and peaceful (perfect couple break) Bed comfy Really comfy sofa which is rare. Hairdryer towels and toiletries provided (not enough shower gel or shampoo for a week) The staff where very friendly, especially the guys working in the dinning area. Good bike hire options at reception Nice little shop at reception (a little expensive but good if you have no other option) Coffee machine Fruit juice Bad things. Not enough beds around the pool area. Pool isn't heated The lady behind reception has no customer service skills. When we checked out there was no "thank you for staying with us, hope to see you again" nothing. Apart from that I would recommend this hotel to anyone. It's amazing value and have stayed in worse hotels with spending more money!

Ciaran Sweeney

This is the worst apartment i have ever stayed at never be back. It was very basic. Beds only single beds .bed linen looked like it was out of a hospital no joke.but that's not the worst thing we booked all-inclusive that was a joke drink was served in a really small plastic cup. And drinks were very basic and not of good quality.the food was the biggest joke of all really poor quality of food. Not a good choice of food. And could not eat it. So had to eat out all the time.so big waste of money. Not be back..... good points staff are nice place was clean. Thats it.

Rubab Satti

This place is close to beach/pubs/restaurants and small supermarket. The apartments are in safe location with a keypad lockable entry. Its 5 minute away from beach so much quieter as there are apartments within 1 minute of walk,

bernadette ward

The apartments are quite clean and looked after. Although we only had a maid service on one day out of five. Not really a good experiance if you are after all inclusive very little choice of food and spirits. Need to get in the dining room early if you want a sweet, or more than one night they had 'run out'..plus side ....Adel the waiter/bar man.....he can't do enough for you he is extremely good at his job...down side. The receptionist....she needs training in customer care, time keeping and keeping the reception open at the times stated.....

Sharon Bell

Clean quiet friendly place. Went all inclusive but food really let it down. Food inedible and cold. I will go back but self catering. Staff could lighten up a little bit too serious. But nice place