Holidays to Puerto del Carmen

Mark Robey

For a not too expensive apartment block it's comfortable (no children) small pool with sun beds. The staff and owner are very helpful and efficient.

Deb Ludford

This was our third visit to these apartments. A very small, adult only complex comprising of about 24 apartments. They are very basic studio apartments, an open plan kitchen/bedroom with a bathroom. Nearly all the apartments have either a terrace or balcony over looking the small unheated pool. There are about 12 sun loungers situated around the pool and my only complaint was the early morning sunbed baggers, who would put towels out, then go out for a good few hours preventing other people from using them. We stayed for three weeks and saw a big turnover of guests and they all seemed to want to do it. The apartments themselves are dated with very basic cooking equipment and utensils. A 2 ring hob and a microwave. 3 forks, 3 knives and 3 spoons. 3 cups, plates and 2 bowls. You can ask for more apparently but we managed. The apartments are serviced with a basic clean and towel change once a week and a more thorough clean, bedding and towel change once a week. It’s clean and the beds are very comfy and very quiet at night. We don’t need much moreVery close to the strip, within walking distance of lovely restaurants, bars and the beach, just in case you don’t get up early enough to bag a sunbed. The staff are lovely and assist as much as they can. It ticks all the boxes for us despite being basic. We will definitely return.

Karolina Kaniewska

I recommend Las Lilas 100%. Intimate, quiet and peaceful. Great owner and nice service. Closest shop across the street another 5 minute walk. Beach, restaurants and bus stop 3 minutes away. Rooms clean and properly equipped. A small disadvantage is the lack of a jug. I highly recommend Las Lilas, the proof is that I returned there after 4 months for another vacation. Best regards and see you in May ☺️

lesley rees

Just came back from this apartments lovely place staff were amazing not far from the main front my husband had his 70th birthday there they even bought him a bottle of wine I would recommend these apartments to anyone I’d go back there thank you las Lilas for a lovely time

Nicole Walker

Lovely apartments, we had app 114 which has mobility scooter accessibility. Pool is rather cold as it doesnt get much sun but is very refreshing! Good size, very comfortable. Would definitely recommend and we hope to be back in the not to distant future. If i was being picky i would say that some areas could do with a little more cleaning but it was more than good. It was my birthday while we were here and i was given a lovely bottle of freixenet as a surprise, which i thought was very sweet of them.

Alison Sztankovics

Staff are lovely and nothing is ever too much. Rooms are spacious and clean. Beds are comfy. Sun beds and parasols could do with being upgraded and certain bits could do with a bit of tlc but will definitely return. Pool clean.

Katherine Groom

Basic but very clean a 15 walk from bars and restaurants and a small shopping area. Bar and meals served by the pool. Staff welcoming, friendly, and helpful. A good place to relax. Lovely view from our room

Martin Stidworthy

Had a great holiday. 😊 The reception staff were extremely helpful. 👍 I will certainly go back. The only issue was that more sunbeds were needed. But it was clean and the air conditioning was a lifeline, depending on the time of year.

Richard Bates

Amazing place great customer service and great place to stay the accommodation is just what u want in a place.have stayed here 4 times and unlike most other u want to stay here again and again the restaurant bar is a massive plus the staff are so friendly and helpful we had a upstairs room with great sea views keep up the good work 👏

Mark Sheldon

Brilliant experience with arriving around 11pm by the lady at reception. She booked us in and showed us to our room, plus told us the lady at the bar on the San Marcia resort will rustle up some pizzas after our long flight. Everyone so friendly around hear.👍👍

Maria Ackroyd

We were pleasantly surprised by the size of the apartment. The sea view from our private terrace was amazing. There was a table & chairs plus a sun lounger which was great for undisturbed sunbathing. There was also a door that led to a balcony. The kitchen was equipped with basic amenities but we needed to buy tea & coffee etc plus washing up items. We had a couple of issues such as the door handle coming off the entrance door, the TV not working and the broken sun lounger but these were all resolved very quickly the same day. The aircon wasn't really necessary as the wind blew through the apartment when windows were opened, which was a blessing! Housekeeping came most days but towels and bedding weren't changed often. The hotel was clean and modern and there were plenty of sun loungers around the pool.

Tracy Hutchinson

Recently returned from our 2nd stay at costa mar, apartments very spacious, we were in block E which had a lovely sea view. Upon arrival the staff upgraded us to a 2 bedroom apartment which was a lovely surprise, our balcony was huge, staff lovely, clean facilities didn't eat in restaurant this time. Good location will definitely return.

Petro Corneanu

The receptionists are exceptional friendly and helpful, the rooms needs a bit of refit and the cleaners should pay a bit more attention. Very good location as the sea it's just across the hotel minutes walk,shops everywhere and bus stop to take you around including airport for only 1.40euro and takes 15minutes

MyJulie2009

Very nice hotel, lovely staff! Worth the money, lovely view of beach from all rooms, very big & clean rooms. We will definitely be back soon. Also beach is right on the doorstep :)

joanne gardiner

Staff are lovely. Food is very good, plenty of choice. Rooms are big. Reception are very helpful and always have a smile on there face. Annoyed with privacy though. I was on my balcony listening to my small speaker whilst getting ready to go out and look along the strip.( no alcohol involved) when the room phone rang. It was the evening reception complaining that we making to much noise. I said it's only 8.50pm I'm getting ready to go out for a walk. He said " no your not I can see you on the balcony thru the security camera " I was horrified to know that I am being watched on my balcony. Absolutely disgusting and the fact that it was only 8.50pm I was not even loud. Yet I was woken up at midnight to 2 girls screaming and crying. Need to get priorities right and let tourists enjoy there holiday rather then perving thru the security camera 😩 would of got a 5 star if it wasn't for the pervy night staff

Rebecca Kiely

Recently back from a 4 night stay here, and absolutely loved it! Spacious self catering rooms, quiet complex, and friendly staff! We had a view of the pool from our room on the upper level. Would definitely stay here again, central location just a short 10 minute walk down to the strip with restaurants and bars.

Pete Watson

Very good value self catering accomodation at the top of the hill. Gym on site with changing facilities you can use on check out day. Swimming pool is deep, and quite cold, but it's refreshing when the days are hot. Kids pool also available. Great staff, very friendly and full of advice.

Roger Doyle

Just got back from 2 weeks here this morning. A great base when staying in Puerto del Carmen. Close enough to be within walking distance of the beach, bars & restaurants but far enough away for decent sleep. The rooms have recently been renovated & they & the pools are kept clean. The on site staff were all very friendly & helpful, especially Javier on reception.

Tanja Woodhouse

Place was clean and well maintained. Pool areas kept spotless. Only downside was the sunbeds by 9am all had towels on and often not used till later in the day. We went to the beach most days as we prefer it. Might be a challenge if you want the pool though. Staff friendly and the rooms are well appointed with everything you could need. Bedrooms come with efficient air conditioning. Onsite supermarket great for basics but not a huge choice. Overall nice place to stay.

Niall Burton

We recently came back from spending 7 days at this hotel and it was genuinely lovely, I would definitely return in the future. Reception was lovely and welcoming and was very modern and the staff on the desk were always pleasant and helpful. Rooms were very clean and modern and exactly what you’d want. Towels and beds were made every 2 days and all staff were pleasant. Sunbeds were a bit of a game with people leaving towels all day but could be easily reserved if you’re waiting at 5 to 9. Onsite supermarket is really good price wise and extremely useful with a wide range of products. Really happy with my experience at this hotel and would recommend highly.

Jeremy Smith

Location ok, about a 10 min walk to the main strip which is really good. Good variety of shops, plenty of options for food, great beaches. Hotel staff were very friendly and helpful. Rooms were basic but adequate. Pool area had a good vibe. However, many guests booked sunbeds 24/7 but hardly seemed to use them, on more than one occasion we couldn't get one and had to sit on the floor on a towel. One thing to be aware of, the reception/site has no staff after around 8pm. The problem this caused is no one was there to monitor evening activities. About three times during our holiday some guests gathered and had parties by the pool until around 2-3am keeping us awake. This may be your thing, but not ours. If there was more control over evening activities and sunbed booking I wouldn't hesitate to recommend, but...

Amanda Fosbrook Minall

AMAZING staff (Sara!) she truly is an asset to the hotel. Having disabled parents with us and Easy Jet not passing on details of this Sara took it upon herself to make us as comfortable as possible, including changing our apartment on day 2 (we were originally given upstairs!) Sara arranged for us to change to a poolside apartment to make things easier which meant my parents could enjoy some independence and not rely on us helping them up and down the stairs. She truly made our holiday. The care and compassion she showed us made the experience amazing, giving the personal touch. The apartment was nice, and the 2 pools were great as it meant there was no overcrowding. The main strip/ beach was about a ten minute walk with a shop a couple of minutes away.

B N

Been here twice now with friends. Love it. Staff amazing. Location great short 10 min walk to main strip. Room clean. Lovely food at bar area highly recommend. Will definitely go back again. Thankyou guys for everything,see you again!!

Hannah G

Returning from a week here, not usually one to leave reviews but wish I’d have read more before I came. Reception closes at 8pm, we didn’t arrive until 9:30pm, the keys are kept in a lock box, which I didn’t receive the code to until I’d landed. Was a bit nerve wracking knowing you were flying somewhere without knowing you were going to be able to get in to your hotel. Maybe this information could be given the day before? The rooms are basic, the beds aren’t the comfiest but I’ve had worse, only one pillow but did manage to get more from reception. Bathroom is ok, towels weren’t changed on our stay, and the shower is completely open so flooded the bathroom floor every time. No shelf for toiletries. The shower head also fell off the wall multiple times throughout the week. The sofa was uncomfortable, no cushions, just rock solid. The kitchen we didn’t use except the fridge as it didn’t feel clean. The freezer door at the top of our fridge didn’t exist so our top shelf was unusable as it just pooled with water from the melted freezer. We had to wash all the cutlery before using it as the tray it was kept in was full of crumbs. The walls between apartments are paper thin, you can hear everything, our neighbours liked to slam doors and shout which at stupid o’clock in the morning isn’t what you want really. There was a disgusting smell that came in through the bedroom window too. The outside terrace area was plenty big enough but the plastic chairs were so hard to sit on. The pool was ICE cold, the sunbeds all felt like they were falling apart and were dirty. We asked about late checkout and were told they were full, which is hard to believe when I saw no more than 15 people around the pool daily. The icing on the cake was the showers that are provided for use before leaving were awful, one room with nowhere to keep things dry? Having to get changed in a wet shower is questionable. Location wise this hotel is great, it’s an easy 5 minute walk to the front with all the restaurants and shops, it did the job but would I return again- absolutely NOT.

Nathaniel Fosbrook Minall

We had a fantastic experience here on a family holiday with my wife, one child and two elderly grandparents. The location is good with everything nearby, the apartments are comfortable for the price, the pool is lovely with plenty of deckchairs but what really made the holiday was the service. Sara at reception really gave us the feeling of being cared for, anything we needed Sara would do whatever she could (and more) to help us. If we come back to Lanzarote we'll come back here without a doubt. I'm sure plenty of places have a good location and pools etc just as nice but I've never experienced service and help like we received from Sara and before booking again I'll be phoning up to make sure she still works here!

Philip Julian

Fabulous quiet complex with friendly staff and a nice pool!! I sent a few emails before our stay which were replied to so quickly. The minute we got to the place to check in we were greeted with a nice staff member. Room was spacious, very clean and basic but ideal. Beds were very comfortable and a fan provided which was great. The complex is gated and it closes early so you need a code to get in which felt very safe. Lovely quiet area and walking distance to both towns. Great place!!

Marta Teixeira

It was a very good staying in VistaMar Apartments. Staff in the restaurante are amazing and super friendly, as well in the reception. The food is also very good. The Room View is the best that you can have, however the rooms are a little dated. Only bad side is the Breakfast is a bit late (from 10am) which make us waiting until late to go out an discover the island. Thank you

Gillian Albany-Ward

Excellent, the apartments all face the sea, they are clean, you get fresh towels every two days and clean sheets every week. They are really quick to respond to any problems. Really quiet, small and friendly. We love it and will definitely go back again ♥️

Michael Reed

Nice hotel for our week stay, we'll equipped apartments, wifi was OK bit of a pain you can only have 3 devices connected and having to keep signing in. The Tv was OK with a few english channels, not a smart tv. The shower had good pressure, nice and hot. The beds were too soft for us. The cleaning was super, cleaning called daily to check or ask if we required anything. Our room had a great sea view and was on 2nd floor by stairs only. Which wasn't an issue for us. Great location 5 minutes from shops bars and restaurants. 10 minutes from airport Which is €20 ish in taxi.

Helen O'Sullivan

Stayed here for a week in April. Great location, 5 minute walk to the seafront, restaurants and shops.

Lauren McMillan

The staff were extremely friendly and welcoming. It’s really easy to book a taxi as you just ask at reception and it comes within minutes. The pool is lovely and deep as well as quite cold which is perfect for the heat. Food was edible but nothing spectacular. Our room was not the room shown in the photos and were were at the back of the hotel on the ground floor, we expected an apartment but were given a bedroom/bathroom. We had several cockroaches enter our room which is to be expected for ground floor however our room absolutely stank when we arrived and didn’t stop smelling until it was cleaned again after two days and quickly returned later that evening, we think it may have been the drains. The pool and pool area was lovely but definitely not enough sun bed for everyone and no umbrellas. There is no aircon and we had to pay €20 euro to use the safe plus a €10 deposit. The location is very hilly and about a 20 minute walk away from the nearest beach. All in all we had a lovely time and could not fault the staff at all but the bedroom did let it down in the end, however we would consider staying here again purely because the pool area and staff were lovely and for the price it’s definitely worth a visit. Alex and Jesus were very welcoming and helpful. We were able to leave our luggage and have somewhere to stay even after check out whilst waiting for transfers with the offer of continuing the all inclusive for 10€.

Vera Hull.

I’d never gone alone on holiday before. Staying here was so much fun. The staff were - all AMAZING. So helpful and friendly. The room was perfect. The food was Amazing. Really enjoyed the variety of options everyday. Can’t fault it. Would stay again.

Davie LO

Nice hotel. 3 star rated so what you should expect. Nice pool, rooms are basic (no Aircon) and could do with a revamp. Disabled facilities are non existent, and children aren't catered for either. Staff are helpful and friendly. Food is your usual all-inclusive affair.

Jordan

Staff were fab! Enjoyed sat by the pool. All inclusive was basic but there was always something to eat. Met some lovely fellow holiday makers. Only problem was the room being too hot and the fan not doing anything so we couldn’t sleep, although that might not be for all rooms.

Linsey Watson

Just spent 10 days in this hotel. After a little blip at the start were our room wasnt ready and we got sent to a different hotel I found this hotel to be good. Nowhere near as bad as some of the reviews say. Food was edible lots of choices to pick from we had a fussy eater with us and she always found something to eat. Pool was clean. All staff friendly and welcoming. Rooms cleaned every two days. It is a little out of the way and up and down a few hills however its a nice walk to and from the strip if you're able. Only downside was the beds but to be honest I'm yet to find a comfortable hotel bed. I'd go to this hotel again and would recommend it. Cheap and Cheerful.

Carol Shakespeare

Go here 2-3 times a year. Well friendly more like family. Apartments spotless staff can't do enough for you. Absolutely love going here never want leave. Looking forward going back in December. Carol.x

Casey Walker

Lovely Budget Apartments We stayed at Apartamentos Livvo Oasis from Wednesday 5th June - Wednesday 12th June. We stayed as a family of 3; myself, my partner and our 1 year old daughter. Initially, it was just me and my partner due to come, but we added our 1 year old to the booking later on. The staff were happy to accommodate her, free of charge with a cot in our room on arrival. We arrived with no air con, and my partner enquired about this at reception. Unfortunately, silly me didn't choose the superior room. So if you're like me, and are not very good at reading, there are two options of rooms: • Standard Apartment - no air conditioning • Superior Apartment - with air conditioning. Although we had no air conditioning, we rented a fan for €20 euros, and this was fine for our stay in June. It was roughly 26-28C during the holiday. The apartment was well equipped, especially the kitchen; cutlery, plates, cups, pans, toaster, coffee machine, fridge-freezer & kettle. You can rent a microwave, an iron and ironing board. The room and the entire hotel is equipped with Wi-Fi. You can choose the free option which is up to 1Mbs or a Premium Wi-Fi of €1 per day. This is higher speeds than the free WiFi. I had no issue with the free Wi-Fi. The cleaners come and clean your room five times a week. They do not clean on Monday's or Friday's. Bedding is changed once a week and towels twice a week. The cleaners are very friendly, and they do a geeat job; the apartment was spotlessly clean. Our first night, my partner and I only had one pillow each, which wasn't enough for us, and we had a bit of back ache in the morning. We requested an extra pillow each, which was provided free of charge. The bed is two singles pushed together to make a super king bed. The bed is firm but comfy. The hotel and bedroom is relatively quiet. We only had issues with the apartment above us. They kept coming back at roughly 1-2am and they were banging furniture around and slamming doors. It did wake us up but this is not the hotels fault. With the hotel having 55 apartments, it is a relatively quiet place overall. This is perfect for us, as we do not like overcrowded, busy hotels. I have seen reviews about the pool being overcrowded and there is a fight for sun beds, but we didn't have this problem at all during our stay. We turned up to the pool midday on several ocassions. We did, however, visit in an off peak time. Although the hotel does cater for young children, we do feel like this hotel is more suited to groups of friends and couples aged anywhere between 20-60. We only saw a couple of other children at the hotel during our stay, and the main atmosphere was couples and friends here to have a few drinks, have a good time and soak up some sun. The saltwater pool area is deep, and shallow area was nice enough for our toddler, but it wasn't shallow enough for her to stand, or for me to swim comfortable with her. This is not a complaint of ours, as we initially booked as a couple, but more of a recommendation for prospective holiday makers. The pool bar serves drinks and food. My partner disliked the full English, but the pizza was nice enough. We didn't each much at the pool bar, as we mainly prepared food in our kitchenette. The drinks at the bar were nice and refreshing. The only big gripe we had and hence we have knocked it down a star, was the pool was freezing cold, and it was a struggle to be in the pool. I would have loved to take our daughter in the pool more, but she made it clear that she was cold everytime we took her in. There were quite a few complaints by other holiday makers too, and the pool wasn't used much for this reason. I could understand during colder months, but as we were staying in June with days hitting almost 30C, I think the pool needed to be warmer. We spent a couple of days down on the beach, and we found the sea was warmer than the pool.. Overall, I would say these are great budget apartments to stay at. We enjoyed our first holiday abroad as a family.

Derrick Lee

Great Apartments for the price, great location,nice rooms, nice pool area and bar. The bar is very reasonable for food and drink which is tasty opens 9am - 6pm (cash only). The reception staff was very nice and helpful the rooms were well maintained and clean as was the hotel grounds. We would definitely stay here again.

mark finney

Basic rooms but very clean. Reception service excellent from Jasmine. Breakfast at pool cafe reasonably priced. Location excellent 6 mins from casino on the front. Airport bus drops off at Casino e1.40 each for a single and picks up at stop 5 mins behind hotel for return trip. No need to take taxi!!

Payney1973

Very clean and short walk to bars/restaurants. Definitely get value for money

christian o'brien

This is a great location. It’s close to the main central strip and beach. The grounds here are immaculately kept and the pool is very good - deep around though so flotation devices for kids is a good idea. Having said that the pool area and pool are quiet. The apartment we had was nice if a little tired. It was hot when we were there in August and 3 people so needed an extra fan staff were so helpful and got one straight away. Mosquitoes are an issue if you leave windows open at night for me - rest of family weren’t to bad. Would highly recommend

Richard Lee

Great location and lovely apartments. Pool has no shallow end and no kids pool so more suited to adults than families travelling with kids. Great location 5 min walk from the beach and restaurants etc. would 100% stay again.

Natasa Kemény

We stayed here for 8 nights and loved it! The apartment was clean and they cleaned the pool every morning! It also wasn’t too crowded. If you are a 5star all inclusive person this might not be your cup of tea but I think it’s a lovely little accommodation, close to Spar and the beach on a little hill🌊🐚 they also had everything in the kitchen so cooking is easy. Check in and check out was very easy

cheryl Cocking

Great location Rooms are cute and well catered for even had a coffee machine! The pool and outside area is beautiful the staff are wonderful. A few minutes walk from the beach and main shops. The entrance is gated so secure and its lovely and quiet.

Melanie Brydie

These are nice apartments Just dated inside but clean. Outside areas lovely and clean and the pool was really nice. Great location 5 minutes walk from the main strip with bars and shops on the way. Staff really helpful with booking taxis and information on the area. Lovely stay and would return.

Stephen Frazer

Pleasantly surprised. This place isn't the RITZ, but everything works, everything is clean, the location is perfect, and there's a real friendly community around Kathy's bar staff. We were greeted by a lady named Maureen who showed us where to find the key (we were late checking in so they leave it with your name outside reception). Kathy's bar makes the resort, and the staff are super friendly and great with kids. The Lidl is less than 5 mins walk and it's a 15 mins walk downhill to the main strip and old town. There are 3 or 4 bars outside the resort that sell nice food and drinks at a reasonable price. We're likely going to go back.

Gill Dransfield

Arrived now knowing where we were going as accommodation been changed 1 week before Nice clean apartment. Nice bedding. Good kitchen. Decent WiFi. Lovely balcony overlooking the pool. Not noisy. Gardens and pool area Kept well. Few bars and eateries just round the corner and Lidl and Spar just across the road. Bus stops outside. Only downside for me was the big hills to negotiate but walked down and taxi back for 3 euros.

Lord Etheridge

I've been to the island more times than I can remember and this was the first time I had stayed here. On my arrival I was greeted by such a friendly lady on reception who explained everything very clearly and made the check in and out process very simple/smooth. Many thanks to her. The room I had was a good size for both of us who were only really there for the shower and sleeping as we went out the entire time. The times we spent at the complex we used Kathy's bar, this was perfect for tasty food throughout the day and drink when required. Thanks to all her team. The only thing I would say is there is a bit of noise from doors slamming in neighbouring apartments, this is not a dig at this place, it's the same all over the island and a little bit of foam around the door frames would help this. It's not a major problem and certainly will not stop me from looking to stay here again in the future. Good location in-between old town and the beach. Many thanks to everyone there.

Carol Butler

We stayed at Luz Y Mar in May 2023. Some may say the apartments are little tired and slightly outdated but they were exceptionally clean and had everything we needed. The housekeeper visited twice in the week we were there and changed the beds, replaced towels and cleaned. We stayed in Number 17 which is on the first floor and had a lovely spacious south facing balcony, in fact all the balconies seemed to have sun for most of the day. The pool area was very clean and well looked after. Kathy's bar is great, very friendly staff and has very reasonably priced snacks, meals and drinks. If you have a ground floor apartment they were very happy to bring your meals and drinks to you so you could eat them on your terrace. It is about a ten minute walk to the centre of town and the beaches. The bus stop is almost outside the premises so you can catch the 161 bus to and from the airport for a couple of euros if you want to save the 18 euros a taxi costs. The property is very secure with good locks on doors. There are a few supermarkets including a Spar and a Lidl a few minutes away if you want to embrace the self catering facilities. Plent of nice restaurants and bars very near if you don't. The area is very quiet with no loud traffic or rowdy revellers. Although a bit more life if required is only a ten minute walk away. All in all very pleased and had a lovely holiday, will undoubtably return.

Dean

Amazing stay made only better by Kathy, Maureen, Chloe and Emma (and husband). Would definitely go again rooms are very spacious, clean and most have a pool view. Food was delicious and great value for money. 5 minute walk to Lidl and the spar and 15 minutes (left on roundabout) to the front.

Keith Needham

Loved these apartments. Close to everywhere. Rooms were clean and staff were lovely. Little restaurant on site was lovely for food and drinks. Only 2 faults no air conditioning but you can rent a unit at reception and the bed i got was very uncomfortable. Still had a amazing 2 week holiday.

Ben Kilmurray

First time staying here, my 9th time in lanzarote. First off the location is excellent right on the strip which is located half way up cardiac hill we did not mind this but some staying here may. Pool is excellent and the sun loungers are great with views of the ocean probably the best views we’ve had staying in PDC. We only had drinks at the bar and they were great but I would say they only have a small selection of cocktail choices I would recommend a few more as several people said the same when we were here. Pool bar food looks very good and many love it. The views from our room is excellent we stayed in 505. Small things needed in the apartments - a lot of the sockets are almost hanging off the whole and are slightly broken - this seems unsafe and a simple electric fixing would have it secured, there is also very limited sockets I would suggest adding more or maybe an extension lead in each apartment. The fans were a great addition. We paid €55 to have air conditioning in the room for the 10 days so worth it! We have stayed in other places were it is free but again make sure you ask them. Rented an iron and boarded for free with a €20 deposit again very good to have this option. Beds very comfortable. Towel quality not great but they done the job, rooms cleaned every 2nd day which was great, when we did arrive I did find some dust and hairs throughout the apartment but nothing major. The apartments were clean and comfortable and exactly what we were looking for. Staff were very friendly and helpful with all our questions, it’s not the nicest I’ve stayed in Lanzarote but I would certainly stay here again and I look forward to booking it again in the future.

Mark Prince

Well my 10 plus years love of this appartment is sadly over. Room standards are slipping, cannabis use is rife throughout and seemingly allowed by the hotel management. No families with kids placed up by the kids pool, seemingly mostly young couples.... Again using cannabis next to kids pool. Nothing challenged or any consideration given to other guests in pulic areas. Sad to say i wont be returning again. Last 3 days and thats it for me....... Side note, the guys that run the pool bar have always been and still are fantastic. The hotel should take note of the standards set by these guys.

ian willetts

Exactly what you want ... central location , absolutely beautiful views overlooking the beach ... massive selection of restaurants/bars within a 2 minute walk ... rooms very tidy ... solarium chill zone by the pool with wonderful sea views ... the walk up the hill from the strip is tough but every road off the main strip has an uphill gradient of some degree ... taxi's are plentiful... would absolutely stop here again 👍🌞

Stephen Kiely

Firstly, 1 week before I arrived i contacted the hotel to query what our view would be like from our room. I was told it was too soon to know,at that point it would have been good to know that I could pay extra for a sea and pool view,instead our view was directly into the kitchen area of the dragon buffet at the bottom of cardiac hill. Let me tell everyone that I never ate in that establishment. Secondly there is not enough sunbeds to service the amount of people staying in the hotel. People reserving sunbeds from early in the morning is a huge issue. Myself,my wife and daughter had to resort to going to the beach most days. Looking at previous reviews the hotel have responded stating that they would address this but over many years it is still an issue. Thirdly the fuse box in the hall would trip numerous times each day meaning you would have to wait about 10 mins to put the switches back up,over 14 night stay this became extremely annoying. Fourthly, the 2 sockets in the bedroom were falling out of the wall so it would be dangerous to plug anything into them. Finally the apartment does not sleep 3 people. It sleeps 2 . The couch is not a bed,if you want another bed you have to pay 15euro per day to have facilities carry it down to your apartment. One other thing is that the pool bar only accepts cash which i found strange.I was expecting great things from the holiday as on previous holidays we noticed the complex and said we would like to stay. I have to say never again no no no. We travel to lanzarote 4 times each year but never again would I stay in the Morana

Troy Ginger

Great buffet food. Always good quality but would have preferred more of a variety between the lunch and dinner time foods avaliable. Always polite kitchen and cleaning staff. Great ocean view from balcony. Unfortunately I found the bed mattresses extremely hard to the point it was difficult to get to sleep some nights and would wake up in the morning with aches from it.

James Rattray

This was a bit of a budget holiday and I didn’t expect too much, however, upon arrival I knew this was going to be a difficult hotel to enjoy. I booked all inclusive, which for this hotel is used in the loosest term possible, snacks are not included, most drinks are not included and if you wish to use WiFi or any other service, they’re only available as a paid extra. The swimming pool is extremely unclean, most of the tiles from the sides and its floor are missing and the “lifeguard” is about as much use as a chocolate fireguard, if he isn’t snoozing he is telling children off for using inflatable pool toys… in the pool! This rule baffled me as there is no particular reason but they are apparently banned and may only be used in the baby pool, absolutely ridiculous. The flooring around the pool is a disgrace, it is uneven and is just made up of grit, which just ends up in the pool, adding to the uncleanliness. The rooms are extremely outdated, the light fittings did not work, the balcony had cracks in, as did the exterior wall. I have never “slept” in such an uncomfortable bed, the mattress may as well have been formed out of bricks and razor wire! The food on the first 2 days was reasonable, however the quality quickly went downhill, most of what was served was inedible and it was a bit of a guessing game as to what meat was being served as it wasn’t labelled and tasted of pure shoe leather. The pool bar/hotel just lacks in any sort of atmosphere, the bar will happily play the same 10 songs on repeat through muffled speakers all day long - we were even treated to the odd Christmas song! A lot of the staff came across as rude and it was clear they certainly didn’t want to be there nor did they wish to help. I’m all for getting what you pay for and if you buy cheap you get cheap, but I feel that the very basics here are just not being met which is an awful shame, you can securely see this used to be a great budget hotel, it just needs a renovation… a big one! Proceed with caution if booking this hotel, my advice would be to look elsewhere.

Jill Lavery

Honest review of this hotel after reading many mixed reviews. Location is fabulous right in the old town, about 15 min walk to promenade, there are steps (quite a lot) to get to hotel or there is an incline walk for those able. We are couple late 20s/early 30s and this did not bother us. The hotel itself, we found it very clean, pool was cleaned most if not every morning, it is very cold. As we went mid October we had loads of loungers and parasols so this wasn't an issue for us and pool bar is also ok for drinks and snacks. Breakfast is very good value, we stayed self catering and enquired about breakfast on arrival for the 2 of us for the week was €44! Couldn't believe it and good selection of hot, cold, fruits, yogurts etc. so definitely recommend this. The rooms, yes dated, beds not the best, we found 3 cockroaches throughout our stay in the bathroom. The biggest thing for us was the lack of air con, the fans in the room were just awful. I genuinely don't know how people survive this in the summer months. So a few nights no sleep for us with the heat as it was unbearable. The shower was very powerful and loads of hot water. Nice chairs and table in the small balcony. Would I stay again? No - Only on the pretense of air con. The hotel is generally good and if you're not expecting much from a 3* hotel and you don't mind sweating at night 🤣 then go for it!

Mine Mayo

I don't know where to start. The hotel is not bad, it is old, but it does need remodeling, but what I like most apart from the location is the staff. They are all incredible, starting with the receptionists Fer and Jonathan, always attentive to everything we needed. The food is not bad, although it is true that there could be more variety, especially in the desserts, because every night it was the same, but I am not complaining. Now, the waiters are all incredible, highlighting Natalia, Angel and Juver, very kind and familiar. And finally, Jonathan, the animation guy, a lovely person, I loved the way he addressed the children, always cheerful and attentive. I am not giving the hotel 5 stars because it is true that it has aspects to improve in terms of the building, but for the rest, incredible.

Dach101

Great location for old town and only around 10 minute walk to the strip. You can walk down to old Town in 2 minutes. Loads of food /bars to choose from. Apartments were basic, no AC, fans were installed. Room was clean enough and the staff did a great job of cleaning. The place is showing it's age a bit, but it is ok for the price. Pool was good, some wear and team and a queue for the loungers. We were in the third tier, so had to climb around 65 steps from the road to get back. I got fitter! but it might not suit anyone who can't climb. Would recommend a terrace not balcony if you can get it, even though people can walk past, during the day you get the shade of the balcony above you.

Lisa Mitchell

Just returned from another stay at the Laguneta. We love these apts, clean and spacious quite basic but so so peaceful. Mingo on reception was again very friendly and this will not be our last visit Staff will give towels/toilet rolls if you ask and apt cleaned daily. No 7 needs bigger TV 😄 See you soon

Debbie Joynt

Just returned from a great week here. Was a little worried about going as I'd read a few negative comments, but it's been lovely. Cheap and cheerful, great spot, lovely and quiet and just a 5 min walk to the strip. You get what you pay for but it's clean, the maid was in everyday, towels changed once during the week. Could do with updating, never used the kettle, toaster or microwave as they were a bit past their sell by date. It hasn't put us off as we are hoping to book again for next year. Loved it!

Serena Hay

Lack of everything needed. Dirty, no reception, potent surrounding smell, very small TV. Many other things. Let me just say that we stayed here in these same apartments in 2017 then again in 2018 but gone they have gone right down hill. Was in Lanzarote last year when heavier restrictions (different better staffed apartments which we loved ), main issues in Laguneta mostly stem from lack of necessary staffing. We will definitely keep returning to Lanzarote as we have done for the last 18 years but not to these apartments.

Linda Rowland

Amazing immaculate place kept by mingo and his dad lots of people return year after year as its beautiful quiet resort everything is lovely about it 👌thankyou to mingo his dad and wonderful room service everyday xx

Akos Barasso

We had a fantastic week here with my partner. Reasonable price, clean and tidy apartman. Very friendly service with great staff.

Jamie Marsden

First time here, arrived late. They had some bags of food for us. ( nice touch). Rooms great, had 2 studios loads of space, tea and coffee, flat screen TV. Hotel is 5- 10 min walk from everything, ignore "heart attack" hill, says more about the bone idle. Been impressed with this place. Food is very good.

Daniel Pacey

Brilliant hotel staff are very helpful and do what the can for you while you are staying there. Brilliant facilities. We upgraded to a 2 room apartment and the apartment was massive and well worth the extra money. I cant comment on the food as we didn't eat in the hotel. The location isn't the best right at the top of a BIG hill and about a 10-15 minute walk to the main strip if you want to walk if you don't there is a taxi rank right outside the main doors with them coming quit regularly and only costing around €3 to the strip . There are also a few bar and restaurants on the BIG hill near the hotel and also a supermarket right near the hotel with everything you could need. I will definitely recommend this hotel and would go back again.

Haydn Harris

Spent an expensive night here this week after my 'not so easy jet' airline cancelled our flight at the last minute and insisted we must book a 3 star hotel. No working air con in either room and no other rooms available. When I reported that the air-con was not working I got a sympathetic shrug from the nice girl on the reception and advised to open the windows and doors. To be fair, the next morning when checking out there was workmen including an air-conditioning engineer running about the place so looks like the air con issue was more widespread then just our rooms so I wish they had advertised that to us that they had issues. So hopefully for the next poor souls to go there may be not so hot in the rooms. The rooms are tired and basic but the beds comfortable. Overall not very clean with someone else's hair and litter still on the floor in our room. I would not stay again and had I known about the air con issue would not have gone there at all. Did not eat there so cannot judge that and the late night entertainment went on till about 1am was overly loud and an out of tune poor quality singer which is fine if you like low ball cabaret but not for us. For the price we paid (£150 plus per night per room), not worth it even as a same day booking. I am sure it is much cheaper as a package holiday. It probably is a 3 star hotel as seems to have the appropriate functions but that does not always mean nice environment.

Dee X

I arrived early, so my room wasn't ready, so I was allowed to change and shower and store my suitcase there free of charge in a locked room . I was allowed to use all the amenities whilst waiting . The restaurant food looks amazing . hotel was spotless . The service staff were never too busy to help with anything . There is a supermarket in the hotel and various different shops and salons so all things are catered for . A gym that is fully equipped and a lovely pool . This is one place I will definitely visit again .

Mark Edwards

We can't recommend these apartments enough. They are spotlessly clean. The staff are really nice and they have gone over and above to accommodate us. 10/10 Easily recommend anyone to come here👌

Richard Williams

A friendly welcome. A good standard of general cleanliness throughout all areas. Rooms clean, tidy & well presented. Swimming pool & bar area with ample sun beds for everyone. Will definitely stay here again.

Tanya Bissett

Apartments are spotless. Location is great central to everything. Staff in the apartment block are lovely and so helpful. Great pool bar open from 11am to 12.30 /1 am

Colm Ryan

Great location centre for everything, very clean ,staff very friendly, great pool bar and food ,great for families, lifeguard on pool,pity no ac but great breeze goes through room so was good ,,yes I would definitely stay here again

Ben Kilmurray

Always love staying here! Just booked again for 2025 - rooms are perfect, location is right in the centre of the strip. Staff very friendly!

Tracey Tipler

Great location, nice, spacious and clean apartments. Highly recommend

Addrianna F. Doyle

We just spent 10 nights here and I have to say I was pleasantly surprised. We were initially a little disappointed as we had hopped for a sea view but the room was perfectly fine with a pool view the only downside was the bedroom was over the kitchen of nicos which was noisy extractor fans etc. The plusses : location is so accessible to the beach the strip shops restaurants. There's a well stocked supermarket across the street. Free WI Fi Regular cleaning and linen changes Friendly staff Reasonably priced pool bar Mosquito nets on doors and windows, ceiling fans (no aircon, but most don't even have fans) Iron and hairdryer Modern bathrooms Good value for money Thoroughly enjoyed our holiday, would stay again

Adrian Fehily

Nice place to stay great location, the rooms could do with some upgrades as some the stuff is very old. down side with the pool is everyone puts towels on the beds before anyone gets a chance to use any plus wasn't fair on others

Gareth Richardson

amazing location, the rooms are basic and very functional. there is supermarket across the road and very reasonable priced restaurant attached to the hotel. the staff are polite enough and helpful. pool good with all day sun and a pool bar with sports channels on. in short affordable, located very well

chloe halpin

Fantastic modern apartments, great location! We went for my boyfriends birthday and they noticed by his passport, left a card and champagne in the apartment. Can’t recommend this place enough!

Christine O'Brien-Dobbs

We love it here, our first visit but won't be our last.. Apartments are bright, clean and very spacious, such a quiet complex yet just a couple of minutes walk to promenade and strip with so many restaurants and bars to choose from, definitely booking a return visit for next year, nicos restaurant is part of the complex, and a must visit when you stay, also the pool bar for the breakfast

Gemma Chapman

Great hotel with a warm and friendly welcome and amazing staff, chatty but not in your face and really helpful. We didn't eat here but the food being served looked really good. A nice 10 minute walk to the main front or on the other direction to the old harbour. The room was spacious and clean with lots of hot water and a good shower, basic cooking facilities (who cares!) but plenty of mugs, plates etc and most importantly a cork screw. Bottle of water in the fridge was a nice touch. Lovely place to hang out in evening with a few drinks, very reasonable prices. Lots of places to relax and change if you are waiting for your pick up after checkout. Tip....if you want a quieter room away from the outside bar as for a room in the rear block. Beautiful outdoor areas with flowers and trees, very well kept.

martin bill

Nice apartments but very dated and in need of refurbishment. (Looks like some rooms were refurbished), safe available in room at €2 a day. Flooring damaged, marks on walls, mould in shower, sink cracked, fridge freezer dirty and damaged in areas, cupboards in kitchen damaged, TV didn't work until I fixed aerial. Rubbish under the bed, shaver left on a shelf, dirty and dusty fan, housekeeping not great. Fans in the rooms very good better than aircon. 3 clean pools very cold though with life guards, not big but not busy either. There are no issues with sun loungers and signs saying no reserving but this did happen not sure if they'd remove towels in busy times. Pool bar & restaurant available with good prices, polite staff and good range. Breakfast, dinner & evening meal available at a cost, not expensive. Wednesday unlimited BBQ €15 very good. Reception staff polite and attentive. Gym available. No availability of rooms for late check out but booked shower room which was adequate for change on last day, available locked cases room after check out. Location approx 10-15 minutes walk but down 100 steps (there is a ramp). Taxis readily available for return of required.

Ged Robb

What a lovely apartment complex equally distant from the very lively sea front with all its bouncing bars and great restaurants to the harbour area with a more relaxed feel. The apartments are clean, and most have been modernised recently. The pool area is lovely and we didn't have an issue getting a sunbed (contrary to some reports). Reception staff are great. Housekeeping are fantastic with ready smiles and greetings every time you met one of them. Poolside bar area is clean and the staff are great. We will be back.

Karen Henry

We arrived from the UK to spend a week at the Lomo Blanco, three weeks ago. Unfortunately, on arrival we weren't given a warm welcome, after fourteen hours travelling. It was late, we were extremely tired, hungry. The receptionist was so cold, lacked empathy, and was extremely rude. My partner and I pulled her up on it, as we are hot on basic customer care, but that is not the point. We also complained to her manager, so hopefully this does not keep happening. Lomo Blanco as a whole, is nice, beautiful plants, surrounding areas clean, pretty. Acommodation is good, and bar / kitchen staff exceptionally friendly. However, would we stay here again, we wouldn't. First impressions, are important. The first welcome at the desk, sets the tone.

David Longman

Well equipped rooms, they had ceiling fans which helped with the heat but no aircon, pool was nice size but busy, the poolside food was good and not badly priced, location is good with a few different selections on shops all within 5 minutes including the beach.

Arjun Greig

I stayed at this place way back in July 2007 when I was only 9 with family. So writing this review and giving it a rating is really out of sentiment, since there will no doubt have been changes over the years. Based on my memory, I remember this place being a very good place to stay for both adults and kids. The breakfast buffets were always very good. The room was pretty standard with a ground floor balcony overlooking C.Tomillo (street name) towards the beach. The swimming pool was also fun with a bridge crossing over it. I hope this place is still doing well.

Rebecca Rasmussen

Having read some reviews before our arrival, I was a little worried about what type of experience we would have. I can't fault it, I'm pleased to say. I had requested that due to reduced mobility if possible that I didn't have to walk up steps to my room, this request was honoured by putting me in a lovely apartment, with no steps & close to the pool, restaurant & bar, I couldn't have asked for more. I thoroughly enjoyed the food. They had so much choice & were always replenishing it. We stayed by the quieter pool which was lovely & there were always plenty of sunbeds. The only negative for me was the 3 cats I saw wandering around, but apart from that, my experience at Livvo Morromar was a good one & I would happily go back & hope to do so soon.

Alfie Atkinson

I recently stayed at Apartamentos LIVVO Morromar in Lanzarote and had a mixed experience. The property itself is very nice and has a lot of potential, but unfortunately, several issues overshadowed our stay. Firstly, cleanliness was a concern, with dirty plates nearly every night and stained bedsheets that were never changed. There was no air conditioning in the rooms or most indoor areas, making it uncomfortable at times. The pool bar, which is by the pool but indoors and not accessible while wet, doesn’t open until 10:30 AM, making it not a true pool bar. Additionally, there were no accessible toilets while wet, which was inconvenient. Our experience with the reception staff was particularly disappointing. When someone in our group requested extra pillows, they were promised but never delivered, and the staff were incredibly rude, shouting, "We're a small island, we don't have all the pillows in the world." We asked about the availability of a courtesy room on our first day and were told to ask again the day before checkout. When we did, the same rude receptionist told us to check again in the morning, only to be informed by a different, much nicer receptionist that it had already been booked. We were faffed about for no reason. The bar staff, though lovely, seemed inexperienced with making cocktails. The entertainment staff were also wonderful, and while the activities were fun, there weren't many options for children. Despite being told kids couldn't participate in some activities, we saw other children joining in later, which was frustrating. Food was a highlight of our stay; we had some delicious meals, and the spirit pours were generous. The hotel is a fair walk to nearby shops, and there isn’t much to do in the immediate area, although we enjoyed a nice English breakfast at a nearby Australian place. Overall, while Apartamentos LIVVO Morromar is a nice property with some delightful staff, the numerous issues we encountered suggest there are better places to stay in Lanzarote. The potential for a great stay is there, but the management needs to address these concerns to make it truly enjoyable.

Roshan Cherio

We spent a week in this structure. Comfortable and it provides everything you need. All inclusive is the best option, you can eat and drink at any time during the day ( alcoholics included such as cocktails and liquors ). The pools are good , there are two of them , well cleaned. The rooms are quite big , everyday the housekeepers come to clean and they do an excellent job. Receptionist and all the staff is very kind. Inside the resort there is also a gym, a futsal field, a tennis court… anyway if you are a sports lover this is the right place. There are two parking lots really near to the apartments. The food is good, the buffets are big and they cook dishes of all sorts, so you can find always something you like. My experience is a 5 star one , I dom’t have to complain about anything, only good speaking. Extremely recommended ! Greetings from Italy 🇮🇹

Chloe Brett

The hotel overall was not bad, when we arrived it was obviously quite hot overnight and we had asked the reception staff about the air con the next day. We were informed they did not have aircon switched on , we had two aircon units in the apartment and due to the size of the apartment it was mostly very hot in there overnight which could be quite uncomfortable. It also states on the holiday information pack that you get free Wi-Fi in your apartment however it is only in the main reception area, we just decided to pay for the Wi-Fi for during the nights to watch films etc which to be honest wasn’t a bad price but should not state that it is included really! So be aware of this! If you are not a fan of cats be aware, there are stray cats everywhere,personally I love cats so this was no issue for me but they are around the pool areas and near reception. The locals do feed them so they do not need to be feed! Most are very friendly and did have a cat follow us into the apartment 🙂 In our apartment on the balcony there was a big infestation of small white bugs that unfortunately got onto our clothes when we were drying them outside, these did end up coming in the apartment by the end of the week. They seem completely harmless but they stick in the cracks of the balcony, which may be normal around this area? Other than that the apartment is great, it has two pools ,one can be quieter than the other and a lot of people have abandoned their floats so there is a choice of them to use! There is music down by one of the pools and a food and drink bar open during the day, they have activities on throughout the week, lunch and nighttime. The all inclusive side of things is great, unlimited drinks and a good selection of food. However the food can sometimes be hit and miss and there isn’t always something you may like but this is always down to personal preference ! During the week we visited the local zoo which was amazing they provide free travel back and forward from your apartment, there are bikes down near the beach that you can hire, I would recommend going for the cheaper ones as they are €20 for the whole day! you can follow the bike paths up and down the strip for more shops and better views! We also visited Puerto del Calero, it’s a small town you can visit via boat taxi. It is a lovely place to go and visit and the staff on the boat taxi are very friendly! Room service visits pretty much every day and always changes all towels and gives the apartment a good clean. I will say that the coach driver Cedric for jet 2 who picks up and drops off at the airport, was not welcoming both times we met him. He was rude to myself when he could not understand me and on the way back to the airport a group of people were waiting for a coach back to the airport, a lady had placed her bag on the coach and he had thrown it back off and shouted” WAIT” just very unpleasant! Overall it is a good hotel to stay at, next time we visit for personal preference we will likely go closer to the beach as there is a hotel directly next to it but for a five minute walk down to the beach you can hardly complain, overall brilliant holiday and we will be sure to return!!

Sean Duggan

Staff are very friendly and courteous. We were upgraded to a Seaview apartment on our arrival. Rooms are very clean. No air-conditioning, but there's ceiling fans in the bedroom and living room. We got a double bed which was very comfortable. The pool is a bit small and very deep (1.9m for none swimmers). The pool area is very quiet at this time of year, as there aren't any children about. Sunbeds aren't a problem. A few more wouldn't go astray . Parasols are in short supply and also in need of some TLC. Wifi is readily available but is shockingly slow. (Not fit for purpose in this day and age). Lots of steps: It is split over 3 levels, so it could be problematic if you are bad on your feet. You can use a mobility scooter, but you have to use a back street gate, and it's like a maze to find your way to reception to park up. Location in fantastic, just on the main strip and across the road from the beach.

Kevin Jeffery

This place is great we walked out of one place stayed the rest of the week here sea view we loved it saved our week thank you so much we were not leaving till 10 a night but let us keep the room no extra charge it was really lovely

Damian McGoohan

I have stayed here many times over the years and it’s my go to place for accommodation. Very clean, very helpful and friendly staff, very good location right on the main beach front with all the restaurants. It’s a bit small and quiet but that suits me well.

Andy Cross

These are basic and a bit dated. But clean and in an ideal place. They used to be a good price, but not so much if a bargain anymore. They are situated close to the beach (literally just across the road), and next to bars and restaurants.

Grahame Ridley

Rooms are good but basic. Apartments are right on the main beach strip. Turn either right or left for good places to go, eat and lounge. Beaches are directly across from the apartments. Taxi rank and bus stop very close to the entrance. Safe is an extra cost at check-in with a deposit paid back on check out. Pool is a cheeky cool dip! On the whole, a good, reasonably priced place to stay. Thank you.

Julie O'Sullivan

Would not return again and wouldn't recommend anyone to stay here. Just returned. Cleaning very poor and general upkeep is of low standard. The staff at reception were so rude. Wouldn't hurt to smile and make people feel welcome. On our last day trees were being cut by the pool area as people were trying to relax and there was twigs ,dirt and dust everywhere. There were also alot of cockroaches for my liking around the area. We will definitely not be returning.

Charles Lynch

A Very well run place. Our 1st apartment was definitely not to our liking. It was large enough and.a big outside area but fully enclosed, we felt hemmed in. Next door fan was extremely noisy. Moved to a new room after noon and and location and view were perfect. Cleaning and laundry etc... was 5 days out of 7. Brilliant 👏. As it was 3 weeks, a washing machine was missed. Regarding calling the Room Superier. We and others totally challenge that. Sure its large enough, reasonable designed but in much need of a refurbishment. The location is perfect, the swimming 🏊‍♀️ pool x 2 are brilliant 👏. We'll maintain. 2 life guards applied the rules. However if you have young children, no beach balls or lilos allowed. This is not the place to be. Life guards only applying the rules but no come or go. Very strict, for a safety reason I assume. Supervised Kids loosing out. Pool area spotless. Hosed down every night. SunBeds as well. Lovely kept gardens. Staff very helpful. Everything was outdated but functioned as designed in the apartment Yes, we would go back.

Diane Wainwright

Great apartments, really big and the 2 beds have 2 large bathrooms with showers. Can be steep with steps and ramps if mobility is an issue. Location is great as close to the strip, shopping centre and only 5 to 10 mins from old town for a change of scenery.

Sarah Leonard

Towels on the sunloungers at midnight is not acceptable so I threw them off. Manager wasn't interested and was very rude. To top it off I slept with a mouse for 2 weeks. Then I asked to keep the room on I was told to go back at 8.30 the following morning then I was told 10 o'clock. They then said no, luckily I had lovely neighbours who minded our cases. Went back at 5 to pick our cases up and there was nobody in the apartment still so didn't see what the issue was as you can only keep the room on for 2hr at 25 euro a pop. Puerto del carmen is gorgeous and I will be going back but not to the Labranda.

Chloe Astill

Pros - Amazing location, house keeping came nearly everyday, lovely and clean pool area, specious apartment Cons - ‘air con’ was shocking, didn’t blow cold air, the only setting that worked was the fan which just blew warm air round the room. We had someone come and look at it twice and they said it was working when it wasn’t. Could do with a fan in the bedroom. Air con unit looks very old. No bowls in room? Asked at reception and they said they don’t have any? Had to eat cereal out a pan. Balcony area needs a good clean, makes your feet really dirty, don’t think it’s ever been washed. - just a heads up you need to send a screen shot showing you have booked the hotel when you get to reception through an email they provide. Don’t know why they can’t just search your name up?

Philippe Godfrin

We recently stayed at Apartamentos LIVVO Las Gaviotas in Block 8 and were truly impressed. The location is ideal—close to everything you need, yet peaceful enough for a relaxing holiday. The cleanliness of the apartment was top-notch, and the staff at reception were incredibly friendly and accommodating, always going the extra mile to make us feel welcome. All amenities were exactly as described, contributing to a comfortable and hassle-free experience. Considering the excellent service, location, and quality of the accommodation, it’s a fantastic value for money. We wholeheartedly recommend this place to anyone looking for a delightful stay!

Ashton Allan

Absolutely brilliant hotel! Started here a few years ago and our room was lovely and spacious with a great view. The block we were staying in had a poolside cafe and was surrounded by beautiful palm trees that towered over us, giving the whole place a great atmosphere. The staff were all very friendly and willing to help if anything was wrong, as well as consistently making sure the whole hotel was spotless, cleaning rooms every few days or so. The hotel is extremely close to arrecife airport and we were able to take a taxi to our block within minutes of landing. The hotel is also situated right on the beachfront, giving us great access to the beach and the endless rows of restaurants along the coast. It was an absolutely amazing trip and I would absolutely go again!

Carl Bishop

Great place to stay. Out of the main town enough for peace and quiet but a 40min (flat) walk along the beach to town or a 10min bus ride for countless bars, restaurants and atmosphere. Staff were great. Hire your car from reception and they'll sort it out for you within the hour if before 1pm. Couldn't be any easier. Loads of bars and choices to eat in the complex too. 2min to the beach. What more can you ask?😎

Shayzad Shaikh

I stayed in this property last week (June 2024). The property is amazing and cozy. The staff is super friendly and love to help their guests. Rooms were very clean and the apartment was very spacious. Location is amazing too and very close to the beach. Taxi station is like 2 mins walking from the hotel. Overall I loved my stay at this property. Staff is very kind too, I had a late flight to catch after my checkout at 12 pm, They allowed me to store my luggage and also allowed me to shower while leaving the hotel later.

Nat123

Very good location near the beach and shopping centre. The reception is very friendly and welcoming. The room is very basic facilities indeed,very filmsy kettle and toaster. There was 3 of us and when we arrived, the 3rd bed not even made. It was just bed frame and the mattress and no extra duvet or pillow provided.I called the reception then the grumpy maid brought us the pillow but no bedsheets. We have to call the reception again so we had the bed set complete but why don't they made the bed earlier before we checked in. We have to do them by ourselves. We got locked out on the balcony the first night. The grumpy male maid again came to help to open the door. We didn't know that you should take your room key with you. If the door shut, it will lock automatically. I probably will not consider to stay here again in the future.

Sandy Pattullo

Probably one of the nicest self catering apartments we have ever stayed at, compact and not over crowded. Staff, rooms and pool area all perfect. Great service from the baily bar and happy hour was a nice bonus. Filtered water in the room was also a nice touch. Only area that could be improved is when the pool was quiet (ie when only our kids were in the pool) the life guard could have been more flexible with the rules about toys in the pool, but saying that we will be back.

Mike “D” DoUrden

Lovely, clean, and very quiet place. We will be returning here for sure. Shop and restaurants are so close, but it's not in the busy area. Very close to the beach. The apartments are very nice and clean. Kitchen fully equipped, so the guests can cook for themselves everything. Bar, they have great maybe the price is not the lowest but the food are great!! They have amazing cook. At least for October, the place was just perfect. We will see how it will be in another month, next time.

debbie keay

Lovely complex the staff are really nice its spotless clean the apartments are lovely and everything you need is included views of the beach can be seen from the balcony we loved it It's also displaying an autism awareness certificate .

martin kelly

We arrived in the early afternoon and our room was not available until 4pm which was a shame. Check out is also at 10am which would have been nice to have been later but every hotel has different policies. They take a 100 euro deposit when you check in as a pending charge and return it to you at the end of your stay (may take several days depending on your bank). The apartment itself was very spacious with everything you need, including a full kitchen with plenty of amenities to use, including ice makers which was a nice touch. You may get some loud young lads that come to the hotel which is a shame but can’t be helped. We stayed in 1C which didn’t get much sun if you want to sit on your terrace and the view was the back of the restaurant which again isn’t ideal. WiFi is available throughout the hotel but did buffer on occasion when we were watching live sport or film on our laptop when streaming. The pools are great (you can rent towels for the day or week at an extra cost), including the jacuzzi and there are plenty of loungers to choose from (book with the lifeguard and you need to make sure you are there for either morning or afternoon so you don’t lose them to others). Happy hour is available at the bar twice a day and a beer is 3 euros at this time and you get a second for free. We only had a light lunch which was ok for the price but we didn’t try any of the main meals from the menu. The bar staff are nice and the reception staff are super helpful, always have a smile on their face and will try to help wherever possible.

Janet Ibbotson

A compact complex, not much space anywhere, apartments quite small, but well fitted out, undergoing refurbishment in some of the apartments and a lift is being fitted, to gain easier access to the third floor.

S M

After reading bad reviews I was concerned about coming here, but we've had a fantastic week. The rooms on the airport side haven't been renovated yet, but they are clean and spacious and are cleaned daily. There is plenty of food choice at all meal times, even for picky eaters like my son. None of us went hungry and the food was good quality. Pool area gets busy quickly, so we did go down early to get sunbeds. Entertainment has been good this week and my son has loved the mini disco at night. The kids club is brilliant! My son has had such a good time this week and made so many things and created so many memories and he was sad to leave today. The way the kids club look after the kids is fantastic and the best thing about the hotel my son said. Negatives - it can get noisy at night at the weekends with the planes, but during the week it wasn't too bad. People leave rubbish everywhere instead of tidying up after themselves and the staff are struggling to keep on top of it all. Bar service in the evening is slow and you're only allowed 2 drinks, so as a family of 3 it got very frustrating, as the bar queue gets silly sometimes. All in all, we have had a lovely week here and although we usually book 5 star resorts, we would definitely come back to this hotel in future.

Chloe williams

12 night stay. Had a great family holiday here. Great location lots to do and next to beach. Drinks and food good can't complain. Drinks choice good there is a help yourself beer pump and wine taps located by the pool bar this was great. Food was good we enjoyed the breakfast the most. My 5 year old daughter loved the pancakes every morning, lots of choice. There's also bars and restaurants 5 minute walk down the road if you ever got bored and fancied something different to eat or drink. Hotel grounds good rooms cleaned daily with fresh towels and bedding. 3 Pools ideal if one got busy. Spa looked very nice inside didn't get any treatments but it looked lovely. Entertainment team great fun activities and games. We enjoyed our family holiday here and would definitely return.

Shirley-anne Hunter

Dated rooms, plus spa is a hydro spa not relaxing, spa is 24 euro discounted to 18 euro per person per day. No inclusive package available. The spa is a separate reception to the hotel. We are still holidaying in this hotel but will not make a return visit. We found customer relations lacking in hospitality sadly. We have been to 1 other Beatriz hotels in Lanzarote this one did not meet our expectations. Queues for food and drinks, self service very limited at the bars. We are home now, sadly unwell last day. It was not possible to sit on the balcony of your room as there are no sun shades in place, no handles on sliding doors inside or out. The hotel was packed to the rafters with families and groups with not enough seating or sun loungers. The lifts were often out of use for maintenance or in use as service elevators. Eventually we changed our own bed, found a time sheet under the bed?? From 3/10/24 handed it in at reception (no response) we found when response was made it was in a moment or we will make a note of it. Our holiday rep had to liaise on our behalf to get anything done. We got a negotiated package for the spa but then the spa staff chose not to allow it. With 1 week left I could have a 10 block visits for 80 euros but was not allowed to share them with my husband.

Ray McG

So, we only came back this week. We found the hotel very clean and maintained. We stayed with half board. The breakfast options were enough to have a different breakfast each morning, the evening meal we found had plenty of choices, some reviews say repetitive but you could easily put together different multiple meals each night. The waiting staff are very helpful as are the different chefs. Specifically, Lucas, he was great with our daughter and such a genuinely thoughtful nice guy to everyone. We have a dairy and soya allergy, and some had egg allergies. All restaurant staff were very helpful to find alternatives, and food was labelled. We found on arrival reception staff did not tell you the information you would expect, like were your room is, what you need to take for dinner like the card they give you. This soon became apparent they don't tell anyone any information. However, i would say that while I was there, unfortunately, I had a medical issue, and the reception staff and others were very helpful. The children's disco is basic, but all the children got dancing and had a great time. The showroom layout is a bit challenging as there are building pillars that block views, and if you are a non smokers there is not a lot of escape space due to open doors. Entertainment was normal hotel stuff. Some great shows some.. not so interesting.. The hotel is not far from the airport runway, yet surprisingly, this really wasn't a problem. It was actually more of a feature. Pools fine with plenty of sun beds, usual type of activity animation pool fitness stuff outside. staff clean the pool area regularly. Good photographers to catch those moments at reasonable prices they're all over at different times. Just a suggestion but have them take more dinning group pictures as people come down for dinner and use a board with printouts the following day as is popular because people can see them there and then rather than trying to find the shop in the downstairs shopping area. Also the photo in a magazine is popular.

Angela Allen

Just got back from a week all inclusive! We were a little worried due to reading some negative reviews but I can honestly say you have nothing to worry about!! The rooms were lovely, beds comfy, shower excellent, air con worked well and there was a fridge in the room too. As a family of 4 we managed to get sunbeds everyday, as long as you're up by 8.30/45 you should be fine.. We didn't queue long for anything. The staff were all friendly and helpful too. Food was well cooked and something for everyone. Lots of choice... But we did get a little bored after a few days though as a bit samey... To be expected though. There are a few restaurants and bars 5 minutes up the road if you want to eat out. We can recommend the Pride of India for a curry!! It's a great hotel for young kids....we had a 15 and 19 year old with us and they did get a bit bored at times. I was very happy just chilling by the pool ! 😁 My son and I tried out the spa during their happy hour (1pm-3pm for 10 euro ea) which we both highly recommend!! Normal price 18 euros for whole day. All in all I would recommend!!

Ken

One night stopover - easy access from airport. Pleasant check-in experience - large open feel, very white (recently painted?) and very clean. Took the breakfast option and it was very good with attentive service and a large selection. Lovely pool area - Highly recommended.

S V

Staff are very friendly and helpful. Couldn't get a late checkout, but there are showers available after you've checked out. Across the road from the beach. Good food selection.

Nicolas Barbé

Great location (for instance, the beach is just next to the fence of the hotel...), with very friendly and helpful hosts (reception, bar/restaurant and cleaning staff, all of them...), various choice of food and drinks... And the overall mood is definitely cheerful! We had a great time, our vacation week was really awesome, thanks to all of you! Muchas gracias y hasta pronto!🤞

Davina “Littlenell”

Love this place. Amazing space, lovely rooms, friendly and helpful staff, food to gorge on, with a full range of facilities. Great for late summer/autumn sun seeking. It's right on the main drag in Poeto de la Carmen. Loads of Bars and places to eat, Centrafor getting places.

Angela Hale

A lovely hotel in a quieter area, although there are a variety of restaurants and bars within walking distance and a 4km walk to the hussle and bussle of Puerto del Carmen if you like the lively side. The beach just across the road is beautiful, very clean and plenty of sun loungers to hire. The hotel is very clean, the buffet breakfast was excellent with a wide variety of choice to suit everyone. The staff from reception to bar tenders, waitresses, waiters and cleaning maids we're all extremely friendly and helpful. The rooms are very comfortable with everything you need. We thoroughly enjoyed our week's stay and would definitely return so thank you Hipotels La Geria a big thumbs up 👍

John Brown

A lovely hotel, this is our second visit here. It is ideally located not to far from the beach and only 10 minutes from the airport. Yes, it is only a 3 star, and it may show it at meal times with the level of choice, however we have always managed to find something to eat and never had a bad stomach. The hotel, rooms, and ground are always well kept and tidy, we would recommend it and would return no problem

Ella *

Currently coming to the end of our 10 night half board holiday. It had exceeded our expectations. Short transfer from the airport. Hotel and grounds are clean and well kept. Great room. Exceptionally clean. The cleaners and staff are friendly. Great pool area always got a sun bed. Big pool and small pool at the main complex. Salt water. Another pool in the quieter complex along with a nice little play park. Not much shade for little ones so take a hat. Pool bar excellent value for money. Portions are huge. Food in the restaurant is very good and better than what we expected. Always something to find to eat. Great variety. We enjoyed the breakfast the most. But did like the themed nights on an evening. Nice mini disco for our 3 Yr old. Fab location near to the beach and promenade. First time here and would definitely return for a relaxing family holiday.

Abby Jones

Just returned from 10 days all inclusive and As any hotel there were some good and bad points to the stay. We loved the location of the hotel as we were very close to the beach and plenty of bars and restaurants only a short walk away. Excursions were easy to book via reception and staff were very helpful with bookings. We really enjoyed the pool as it was large in size and not too cold with it being salt water. The restaurant held a few theme nights which were nice. I had my 25th birthday while we stayed and we had a bottle of sparkling wine left on the table which was a lovely gesture, thank you!! The things that we were disappointed with was the night time entertainment, very underwhelming and not really worth waiting until 10pm for. Although the food was good, breakfast was very repetitive with very little rotation of different foods to try each morning. Our room was cleaned daily, sometimes very late in the afternoon, however the sheets were never changed and only straightened up. My other half had a cut that bled in the night and the blood stains were seen for days as the house keepers never put on fresh sheets. Although reception staff were lovely, most of the restaurant/bar staff looked like they couldn’t be bothered and never greeted you with a smile. Despite the disappointing points we had a lovely stay

Andy Kitchen

Just returned from a 10 day break at the Floresta with my wife and 3 kids. We had a great time and will definitely return. Great location, large spacious apartments which are cleaned daily, lovely pools and lots of variety in terms of food and drink. The staff were lovely and very helpful. The entertainment team work so hard and do a great job. The only criticism is their lack of consideration for food allergies. My son has a diagnosed egg allergy and none of the food was labelled, they couldn't provide any kind of allergen or ingredients list and had a rubbish system where you order off a set of 3 or 4 basic choices each day and have to book a time slot for your meals. Despite that, we still loved our stay. Definitely visit the volcano /national park. We hired a car for the day to go and it was a great experience.

Catherine Sheridan

We are staying in a pool view apartment. We opted for self catering. The apartment is spacious and well equipped. It’s very clean and the cleaners come in daily. There is a spar shop outside the gate with an array of excellent restaurants nearby. Lots of sun loungers available throughout the day. We will be back!

M Burns

A lovely, peaceful stay was had here. Not too overcrowded and nice and clean. The breakfast was good for a 3 star hotel, and the staff friendly and attentive. The pool is clean and quiet, and some entertainment was laid on for the guests too. No rushes to get a sunbed and no screaming children. I would recommend this to couples seeking a peaceful escape away from the more busier and crowded hotels that we had passed.

Liz Crosland

Lovely peaceful place today, ideal you want to unwind, relax and reflect. It’s quite basic but that’s the beauty. Great selection at brekkie the dinner menu you is measured to ensure health and vitality it’s all about the good nutrition. The team here are all lovely and not in your face. Towels are changed every other day.

Matej Mešťánek

The hotel is in a very quiet place, yet you can walk to the city and the ocean within 15-20 minutes. We had a sense of privacy throughout the resort. The room was nice, very clean, spacious, furnished in a simple style without frills. The breakfast was fantastic, with a large selection of food considering all the intolerances that people have these days. We were in the hotel for 5 days and every day we could have something different. The pool bar is open throughout the day, where you can have a snack, lunch or alcoholic or non-alcoholic drinks. The pool bar is connected to a restaurant where you can have a great 4-course dinner at a very good price. The staff is very very nice and helpful. We had a pleasant welcome at the reception. The hotel is not new, but it can be seen that it is regularly maintained. For me and my wife, a great hotel, at a reasonable price, away from the noise of the center. I recommend.

Karen Morris

Lovely relaxing site. Rooms comfortable. Staff very polite and extremely helpful. Breakfast 1st day slightly disapointing as had to wait for buffet to be replenished. Went early to breakfast every other morning and service much better pool area excellent, well equipped for everyone, wheelchair access too. Will certainly stay here again.

Kenny Roberts

Just got back. Pretty good for the peaceful type vacation. Unfortunately, I'd left a pair of new training shoes in room. I asked reception if I could go back and see, (As we had a late flight. We were there up until 7pm). However, it was cleaned and, lo and behold, no shoes. A mixture of blame to me (for leaving them). But, I don't understand why the cleaner didn't hand them in. 🤷🏻

Rachel McCarthy

Fabulous apartments. Pros, fab staff , lovely pretty pool area. Swanky new sunbathing deck, sauna, quite, any problems were addressed straight away. Towels provided for pool. Cons , no air conditioning, you can rent a unit but its very loud. Hardly no kids so probably more adult aimed. No floaties , no balls in pool , could be a pro if your not a child . They are very disability friendly. Spotlessly clean . Over all lovely apartments.

Derek Donnelly

Stayed here for 2 weeks and have to say this place is amazing. Is in a perfect location and everything within walking distance, old town, new town & beach. Breakfast is a brilliant buffet of hot food, cereals, fruit etc. Had an issue with the apartment door on two separate occasions and the technician staff responded within 10 minutes. 10 out of 10 would recommend

Stan Gilliburn

Excellent apartments... Breakfast is amazing plenty of choice.. rooms are great maid service everyday.. who do a fantastic job... fantastic sun terrace for sunbathing reasonable size pool on site bar.. with helpful staff... in fact all the staff were fantastic... would definitely recommend staying at these apartments 10/10

Peter McGreevy

We had a sea view room with no Air Con but that didn't matter as we had a big fan so it was great. The location is between old and new towns so it is perfect. All the staff were very helpful and courteous. Well done all. We will deformed be back

Wouter Groenendijk

An absolute hidden gem in PDC. Spacious apartments, lovely pool, hot tub and sun deck. And most of all, great staff - been seeing the same faces for many years coming here. Welcoming, cheerful and just great at what they do. Encarna and all the staff are wonderful and such an asset to this place. We are already planning our next trip!

kirsten jackson

We enjoyed our week at Bluesea Lanzarote Palm. The staff were all very polite, friendly and helpful. We were in rooms 57 and 58, beds very comfortable and very clean. The sofas aren't the comfiest but we were on the balconies most of the time so not the biggest problem. We were all inclusive. Drinks wise we aren't big drinkers so only had a few g +ts which were nice. The food, breakfast basic cooked and contential. Lunch and Dinner, we always found something we liked but could do with more variety. There was only evening entertainment 1 night while we were there and the bar was always pretty quiet. The pool area was kept clean and we always found a sunbed when we wanted one. The pool was a little chilly but fine once you were in. Location, the hotel is a 5-10 walk down to the main strip and beach. We did enjoy our walks down and gave us some exercise but it is a bit of a walk back up the hill, good for the calf muscles. The staff and the cleanliness of hotel are the big plus points. We would definitely stay again.

Stephanie Whelan

My second stay at the Palm, I found it to be clean, rooms comfortable and a good size.I stayed 4 nights and room was serviced once. Food is basic but there’s certainly no need to go hungry. Overall staff were pleasant and helpful. The location is good and it’s good value for money

Lauren Price

Great all inclusive mini break, nearby to amenities and the beach, bars and restaurants. Lots of choice. The apartment room was clean and well maintained. Good value for money, food was pleasant especially breakfast there was always something to choose from. Loved the pool. Only negative is could of done with a fan in the room as pretty warm at night. Overall we had a lovely time and would definately return 🙂

Stacey Warner

Had 5 days there with my boy, had to have cash for a 1€ cup that you have to guard with your life and take each time you have a drink, 10€ for the remote for air con! Yes you get them back but you never get told! Never saw pool towels and evening entertainment! Where was it as I only heard a singer 1 night! 1 toilet per gender for the restaurant and pool! That didn’t even lock! Next to no sun beds and they were so dirty! Food! Well evening meal wasn’t edible! Could just cope with breakfast and lunch! Could be an amazing place with right manager and money behind! Never would I put that at a 4*! Been to better 2* in my teens! Thank god for Omar the bar man and the friends we met! Great location tho!

Vee Gee

I was surprised at how pleasant the hotel was after reading negative reviews. The staff are lovely and work extremely hard. Great experience with the hotel arranging car hire which was dropped off and picked up. Rooms very basic like reviews have mentioned but very clean. We stayed AI and the food was better than the reviews made out. Breakfast was fine bacon not so but plenty of fruit, yogurts, bread and porridge. Lunch/dinner fine chef daily cooking meat on the grill not mentioned in any reviews. Local alcohol spirits tasted weak but can pay a small charge for premium. Great location also had meals out and on day trips exploring the whole Island. Like other reviews would say this is a good 3* and perfect for families on a budget. However, we hadn't paid thousands so didn't expect 4* or 5* Overall we had a better than expected experience after reading such negative reviews.

Liv Clarkson

Great family hotel. Overlooking the beach. Food choices are limited but if you're happy with bread and butter and plain meats you'll be fine. Also available were fresh salad, meats and cheeses plus variety of puddings including cakes, jelly and ice cream. I liked the variety of meat and vegetable dishes but rest of my family weren't keen. Bar/dining staff were a bit rude at times but could just be a language barrier, some were very helpful. Great location for quiet holiday, 15min walk to the nearest decent supermarket but almost completely flat walk and choice of road or beach paths. Mini disco on a night for younger (up to age 10) kids, singers and performers for evening entertainment. We were hoping for a bingo night but no luck! Pool is cold but kids aren't bothered! Housekeeping is top level, daily beds made and bins emptied and fresh towels as required. Would recommend for families.

eelco van den Berg

This hotel is an absolute gem if you know what to expect. The food here is not too fancy but the personnel is EXTREMELY friendly, trying to make a joke or two. The rooms, although not fancy are extremely well and timely (!) cleaned The hotel is located slightly off-centre but well within walking distance of everything, a supermarket for forgotten items (We all do that!) is just opposite My only slightly posh complaint is that liquors are not included in All inclusive but with a discount still are a bargain Two points of advice / suggestions * cash only at bars is a bit 1990, card terminals would be more 2024 * Is your hotel maybe a bit too cheap and would a slightly higher price enable slightly better food quality options? (where are the raw paprika's/peppers?) WE WILL DEFINATELY be back here!

Tracy

We booked a last-minute deal just ten days before our stay at Hotel Lanzarote Village, and it turned out to be a very good experience from start to finish. **Arrival and Reception:** We arrived late in the evening, around 11 PM, and were warmly greeted by two friendly reception staff members. Despite the late hour, a cold meal was ready for us, which was a very thoughtful touch and much appreciated after a long journey. **Location:** The hotel's location is excellent, situated right next to the beach. This prime location allowed us easy and quick access to the beautiful shoreline, perfect for daily strolls and beach activities. **Entertainment:** Although we didn’t spend much time at the entertainment area, it was always busy and lively, suggesting that the entertainment provided was enjoyable and engaging for many guests. **Swimming Pool:** The swimming pool was exceptionally clean and larger than we had anticipated. Despite it being August, we always managed to find sun loungers without any hassle, which was quite impressive and added to the relaxing atmosphere of our holiday. **Overall Experience:** We had a fantastic stay at Hotel Lanzarote Village and would highly recommend it to anyone looking for a relaxing and enjoyable holiday. The combination of friendly staff, excellent location, good food, and great amenities made our stay memorable. We are already considering returning for another visit in the future.

Andrew Gold

Lovely receptionist got our holiday off to a great start with a superb mention. We had no issues with our check in and were in our second floor room before we knew it. Watch out for the room doors, which are stiff and easy to inadvertently leave open. The room was spacious and had a kettle, fridge and desk. The sea view was impressive and we had regular visits from parrots which were almost tame. Being all inclusive, the food was OK but repetitive and labelling was very poor indeed. We couldn't see a menu and often it was guesswork when it came to some of the offerings. Allergy warnings on individual plates were non existent, so if a coeliac this is probably not for you. Unlike most all inclusive, it didn't seem rammed at any time and while there was the usual free for all at the start of meal times, it was generally OK. Outside the loungers are easy to find, and there are shaded areas with seats and tables for those who want to hide from the sun. During the day, all drinks come from one pool bar, which to be honest is a real pain. Summing up, I would suggest much more labelling of food, menus on the door, and help yourself soft drinks for all inclusive guests. Cleanliness not a problem, but with an average guest age of probably 60 odd, it's a hotel for those seeking calm.

Chris Horton

Great hotel, great staff. Everything was amazing from start to finish. Reception staff have very good English and was an easy check in. Restaurant was very clean and well presented, food was great with lots of choices. The pool staff/ kids club staff were full of energy and very friendly l. Would recommend this hotel to anyone with or without children.

Joey Nugent

We spent 11 nights here and it was great. The rooms are spotless and comfortable, the outside area is kept very clean, there are lots of people working here to keep it tidy. It is just a minute away from the beach and the pool area is also good, I will definitely come back here

Tanya S

Just back from our 10 night stay. The hotel itself was lovely and very close to the strip and beach. It’s about a 15 min walk to the old town too. The hotel is situated at the top of what everyone calls ‘cardiac hill’ but it really isn’t that bad maybe if you have a disability you probably would struggle. The hotel does have a side entrance you can access through and then go up lots of steps but the gate closes around 7. Also another way is to enter from the strip at the bottom of the hotel near sun lounge. The rooms are bright, clean and modern we loved the room and we were very pleased as we was near the pool area. The only thing with the room was mopping up every time we took a shower. The hotel doesn’t like inflatables in the pool or said no ball games but people did have balls in pool and the pool staff didn’t seem to mind. Sun beds were taken very early but the staff removed towels if they were left unattended for long. The only reason why we wouldn’t return to this hotel is because the pool was absolutely freezing!

Andy Nisbet

Nice hotel. Friendly staff . . Right on cardiac hill. . . Pool was good to cool down when it was roasting hot . . Had a great time. But the only complaint was the towels round the pool . Some days hotel staff would remove them if guests left them.. maybe yous should've done this all the time rather when it suited you's . . As people could have been away for hrs and nothing would be done . But yet others would be lifted within minutes of them leaving the hotel. . Team meeting I think and make sure yous all work off the same hym sheet . .

Piddels Limited

Our experience for Kontiki is great. Good location, neat rooms, nice, a bit too cold 😄, swimming pool. The time we stayed there was checked every day for putting towels on the sunbeds. Special thanks to the staff who are busy every day to make the rooms and garden tidy.

Lauren Cahalane

One of the best places I’ve ever stayed in. From check in to check out the staff were incredible. The rooms are so clean. We paid a bit extra for the sea view room and it was worth it. The location is really good, it’s close to the strip, you will be on the main strip within 3 minutes - the walk up is tough so bear that in mind when booking.

Sabá Loftus

Room was not as advertised. But lovely balcony & clean. Lots of scheduled entertainment. Clientele older & tend towards all inclusive. I had half board & personally next time would just eat locally (as walking distance to town). But see appeal of full board especially as service quicker. Nice pool & beach. Probably won’t be back until much older but was travelling with elderly relative and suited her

Anne Bradbury

A very outdated hotel. The rooms are small and in dire need of upgrading. They have a strange damp musty smell. The food is restrictive and not great quality. Also, if you have a food intolerance, none of the dishes are labelled with allergens and there's very little choice. The pool area needs a lot of maintenance work and the grille around the main pool is dirty. The staff are wonderful though and it's in a good location.

Maf Wykes

Great location, fantastic hotel with equally fantastic members of staff. The only downside was we were only on a short break, 3 nights in total. Quality of food was above expectations. Good mix of ages staying there. Evening entertainment was good enough for most of the guests, obviously if you want a bit more lively there is a short walk to all the bars and clubs. We stayed on an all inclusive package, they don't give out a wrist band, more of a card with you name and room number, you need to show this before ordering your drinks as there are a few different board basis, basically you have to sign for your drinks, but don't let this put you off, it isn't too much trouble and the service is pretty quick. Lots of drinks to choose from. I would definitely stay there again. I think the most annoying bit is that some people of a certain age (retired) like to get up at the crack of dawn and reserve sunbeds around the pool, and they don't actually sit out until later on in the day. I think if the hotel addressed this then i think it would be perfect.

Lynnette Brammer

Had a fabulous 10 days. Entertainment great .But the bar seating area is terrible. I really wanted to rearrange all the seats . No one could see the entertainment. Due to very badly position of seats. Please look at this. We have stayed there 4 years previously. And it was same then .

Char A

Stayed here for a week with my family, very good stay. I'd say this hotel is suited for people that like a more chilled out/quieter holiday as the main age demographic is 60+ All inclusive is good, food and drinks good quality! Good service and staff are very friendly (special mention to Paula, lovely lady and very attentive to my son.) Rooms are good, house keeping good. The area is nice and central to everything with a car rental just down the road and free off road parking at the hotel. (Small constructive criticism) - signing for drinks and showing your card multiple times a day for all inclusive becomes annoying (just use wrist bands) also Pool table could be free as isn't even level, paying €1 for a game you can't play as table isn't level. That being said, 5/5 would stay again!

anthony burn

It was a holiday in paradise I felt like a , the staff always made you feel welcomed. Nothing too much ! Plenty of choice of food apartments spacious clean and a cleaner 6 days a week apart from Wednesday s as it was their day off and right gully so. We could only buy half board or bed and breathing. At night at yhe bar is entertainment if you want it. Reasonable bar prices too. There is a breakfast and dinner buffet , all you can eat. Local Hippo supermarket at great prices around the corner. Down the hill is the harbour with cafe s and restaurants. Up the hill was the barbers shops and a shopping mall. Plenty of taxis and bus stop a minute walk from the hotel.

jason winton

Cannot recommend this hotel highly enough in terms of location, service and cleanliness. We stayed for a week and staying here made our holiday one of the best we have ever had. Breakfast was outstanding in a very relaxed setting. Special thanks to macerana at reception who was wonderful and couldn't do more to make us fell welcome. Thank you for a great holiday.

Phil Bradley

Really nice Hotel. The pool is great and the gym was a nice added extra. Staff are friendly enough and happy to help. Rooms were cleaned almost daily.

Juris Kozins

Just a wonderful hotel, incredibly helpful staff, very tasty breakfasts and dinners, rooms cleaned every day, very clean and tidy. The area is constantly looked after, everything is very beautiful. We had a problem with the air conditioning and it was fixed immediately. The rooms are very spacious and comfortable. The room has practically everything you need to cook for yourself. There are pots, a microwave, an electric stove and all kitchen and cutlery.

karim Zaoujal

Stayed here for a week earlier this month. Lovely hotel, friendly staff, clean rooms with plenty of amenities and great choice of food. The food is better than most restaurants in PDC. Definitely will be back here in the future

Nicole Conway

We were really happy with our stay. The hotel is central, not too far a walk down to the strip at all (massive plus point for me) - the rooms are clean and really spacious and are cleaned 5 days out of 7, there plenty sunbeds available (could be doing with more parasols though) there is entertainment around the pool with the fabulous Alex, a real credit to the hotel. Food wise we were happy also, a good bit of variety at the buffet each meal, each day something different. Would not hesitate to recommend and would absolutely stay here again

Emma Leece

Yet another amazing stay here. This is my 4th time here and already planning to come back. Every member of the team have been great, nothing is too much trouble for any of them. Massive shout out to Alex from the Animation team. He made the last week of our holiday. Rooms are are lovely, plenty of space and stunning views from your patio. There was a small issue with this air con, however this was not a fault of the hotel and they everything they could to keep us up to date with this. Location is perfect, team are perfect, hotel is perfect. See you all next year.

Ryan Holmes

Stayed for 8 nights. Really enjoyed our stay. Room was fantastic value, really clean. Perfect location near the beach and bars. We stayed for half board. Breakfast was standard buffet nothing special. Dinner however was excellent quality. Always a variety of tasty food, with daily themes such as Chinese, Mexican etc. Pool quite small and limited umbrellas. Unfortunately many sun beds are claimed early with towels, nothing done to prevent this. Overall though we definitely recommend!

Emma Gladman

My third visit here and I have to say, this is the best one yet! Everything was absolutely amazing. The staff were always very friendly, always helpful and welcoming. Alex the entertainer of a day and a night was just the best! He had us in laughs from the beginning to the end! Belly laughs in fact! He is just amazing and tried his hardest to get everyone involved. Never stopped. The air con wasn’t working in the rooms, but we learnt that the hotel were trying to resolve it and it was due to road works causing a cut in the wires. It was tough but it wasn’t helped. We just opened the doors and hoped for the best!! Already looking for our next holiday for next year! Can’t wait to come back! Thank you to everyone at Relaxia Lanzaplaya!

Mirna Duò

Resort in an excellent location, good and varied food, certainly the cleaning of the room leaves a little to be desired. We stayed for 2 weeks, and apart from the first few days, in which the cleaning was carried out daily with a change of towels and bed linen, afterwards it seemed they had forgotten about us, with the result that we went every day to beg for a roll of toilet paper. It's true that the cleaning days were declared from the beginning (5 cleaning days and two non-cleaning days per week) but we had 4 days where no one even came near the front door. Seems a bit excessive, don't you think?

Simon Thomas

Had a great time at Hotel Pocillos Playa. As we arrived late in the evening, the Hotel staff set aside 2 plates of food so we had something to eat. All the staff were friendly and we didn't seem to have any trouble while we were there. The food was great, different every lunch time and dinner so at least that kept it interesting. There was entertainment every night, however as the football was on some of the games didn't happen! There was plenty to do if staying around at the hotel. I will only say this as a bad point, On you card you get given at the start of the stay, and on the board by the pools, and even when checking in, is says you cannot reserve a sun lounger (leave a towel on the sun lounger). However this happened every day. I am not too bothered that poeple did this as luckily it wasn't busy enough to stop us from having a lounge by the pool. However, why have a rule if you aren't going to enforce it. Also they had a "premium" lounging area, yet not at one point was this explained when we checked in. It was for "All-Inclusive Premium" customers, but we were never asked if we would like to have upgraded to the premium. And (before we found this out) one day we were in this area (only people in there) and basically someone came along and asked to check our bands or if we had a ticket, as we had neither we were asked to leave. At this point he could have told us all we needed to do was pop to reception and get a ticket or ask about the premium upgrade! So other than this, Our stay was great. It was my partners birthday and on her birthday after we had been out for the morning, we came back to our room and there was a nice bottle of Champagne and 2 glasses on Ice which was really nice, TOP marks for this! We never even said anything to anyone, so I am assuming they just noticed it off our passports. Anyway, I would stay here again. Just ASK RECEPTION about what you get with "premium" and how much it is per night (€10 per person per night I think).

Louise H

Lovely stay. We were told upon arrival that we will have to swap rooms due to maintenance. That was fine as we ended up with a bigger room and view of the beach! 🤩 Friendly staff and helpful. Would definitely stay again. Short walking distance of supermarkets, restaurants.

Caroline Ben

We went all inclusive but you had to pay 3 Euros a day for the safe and buy your own water from local shops. There was also a 5 euro deposite for pool towels plus a 1 euro charge, and if you wanted a clean one, they charged. If you wanted a drink by the pool you had to pay a 1 euro deposit on a plastic cup - thankfully you could get this changed for a clean one. The food was adequate, nothing special. Sometimes the hot food was cold, including the breakfast food. There was a poor choice of desserts, and it was very repetitive. On the good side the hotel was nice and our room good. The pool area and the pool were nice, although not big enough for the amount of guests. The Entertainment was poor. We had a good week but we won't be returning to this hotel.

Linda Billington

The hotel is close to the beach and amenities. The staff are all friendly. The young receptionist in the evening was very helpful and welcoming. I had emailed to request a ground floor room due to my husband's mobility issues, which we were given and even upgraded to pool view. We arrived late and a salard meal was waiting for us. The room was cleaned every day, and towels changed every other day. There was a small kettle, cups and fridge in the room. The safe cost €3 per day. A refundable €1 each for a plastic beaker for use around the pool. ( which is understandable for safty given how windy it was. ) We stay all inclusive, the food was ok, you wouldn't go hungry, but breakfast was the best meal. The pastrys were great. There were various activities during the day and some entertainment at night. I also had a wonderful back massage in the spa. There is a shower room available in the toilets if you have a late flight and want to freshen up. Overall, the other guests were friendly and mixed nationalities, mostly middle-aged. And NO kids!!!

Dee Griffiths

It was our first time in lanzarote. The hotel was great. Rooms were clean and a good size. We had a pool view room which was lovely to sit outside and chill. We found the staff really helpful, the food was very good and varied. The only thing that let it down was the bar! As we were all inclusive the drinks were not great, the drinks were poor. We ended up buying bottles of prosecco at €10 euros . I'd definitely recommend this hotel still, and a fantastic location. Id like to finish with there was a lady that was coming to the end of her 60 day trial. She was fantastic!!! She interacted with everyone around the pool and dining room. She will bring a lot to the hotel if kept on. I think her name was Nalan... forgive me if I have misspelt her name. We met some lovely couple's as well. I can't wait to come back😁

AJ H

I'm just coming to the end of my 1 week vacation at Sol Lanzarote and I'm super sad to be leaving. This is my 3rd time staying here at it never disappoints. The staff are lovely, the rooms are really nice and the food is good too. Perfect location in a quieter part of the island. Not too far from PDC if you fancy a bit of wildness. I'm super impressed with the free booze that's on offer. All inclusive covers beers, wine, sangria and most spirits and also cocktails. Thanks for a wonderful time again. I'll be looking forward to hopefully returning again in the future.

Lauren Reynolds

We've just had a 10 day all inclusive stay here and it was fantastic! The food was great, plenty of variety - the white chocolate doughnuts were incredible!! Rooms were modern and spacious and cleaned thoroughly every day by midday. Staff were so friendly and helpful, kids loved the entertainment! The life guard was great and very attentive. Sunbeds were not a problem to get throughout the day which was good as its very annoying when they all get reserved early. Overall we had a fantastic holiday, I'll recommend to friends/family and would 100% book to stay here again. Thank you!!

My Treasured Life

The location was perfect. The hotel was clean and tidy and comfortable. Facilities excellent. Pool area was well furnished a large enough. Service was very good. Staff friendly and professional with good humour. The entertainment team were just amazing ( ran on Duracell batteries. They had so much energy).

Jason Power

Overall the hotel was fantastic, we loved the view from the room and the room itself was comfortable. The pool area was clean and plenty of sun loungers. There was no queuing for loungers in the morning, we went for breakfast and at 10am got our loungers somewhere around the pool. We enjoyed the variety of drinks but the variety of food was not great. Found about 80% of the staff were great and friendly but there was about 20% of the staff who were a bit rude and not helpful.

Sarina Corker

Room was clean and comfortable. Staff cleaned it well. All staff were friendly and helpful. The food in the restaurant was okay snack bar was pizza chips fruit hot dogs. Hotel was right on the beach which was so clean and beautiful. Pool area was nice but water is cold. Kids entertainment was great my kids really enjoyed it. Really enjoyed it.

Sabri Nurhan

We really loved our stay in Olivina and especially with the lovely Animation Team that were always with great energy and had a great dance show. Plus the White Party night which was one of the highlights for us. Apart from that the location is great and they have many different pool areas, so you can be at the one closest to you or you have some which are more or less noisy. Thanks to all the staff for making us feel so welcomed. It was indeed a lovely vacation!

Addo Koranteng

From start to finish we were made to feel like VIPs. All staff were polite, welcoming, helpful and friendly. They all work so hard but always took the time to give us a smile and nice greeting. Our room was just right for us, had a nice view and was kept very clean each day. The animation team were not pushy when trying to get us to join in with events. They were friendly and welcoming, and even remembered our names! This encouraged us to take part in one or two events or at least watch. The food was delicious with so much choice. The beach and shops were within reasonable walking distance. We would thoroughly recommend this hotel and we hope to be back soon.

Neil Hiscutt

Just returned home for a 10 night stay, overall very good.. Great range of food, with a twist every night, staff overall very friendly, especially the entertainers. If you stop over the road the rooms are terrible, they've over purchased the extra property off someone else, but still classed it as all inclusive (the room was a self catering one, but with no kettle etc, bizzare) it's also a good walk to the main restaurant. Pools are nice, with plenty of sunbeds. I would return if I had a better room.

Fallen Yuna

Beautiful place, very beautiful scenery. The animators were really nice and engaged. They had a club for the kids where they could play things or get creative. Every evening is a little show and a mini disco. They have a variety of pools on their terrain. The meals are always very good and you have a big buffet. The bars always offer many different drinks. The water and the juices are not that tasty and they don't offer sparkling water. The pools tend to be a little dirty and sometimes overflow. The pool loungers were often full and you could barely get a seat under a parasol, they have way too less parasols.

Sue McCarthy

Had a great holiday, brilliant location. Entertainment team work very hard as do restaurant staff, the food was outstanding, so much choice. The only let down were the drinks, wine not great and cocktails just syrup! The hotel is dated but due for a refurbishment next year we understand

Eve Smith

Just home today after spending 20 days in this beautiful hotel, the rooms where very spacious and clean, loved having your own sun loungers at you patio. There was no problem getting sun beds at any time of the day which was great. Breakfast was very nice, had lunch once here which was also very nice. The pool was lovely but very cold as was the jacuzzi. The hotel is on a hill but not to bad, maybe not the best if in a wheelchair. Not many kids at the hotel but to be fair there is not much here for them. I did take my gym wear to use the little gym but did use as to be fair it is not the best but that isn’t a problem. Would definitely go back here again. You also get a bottle of water in your room every day and a bottle of wine on arrival in your fridge.

MGT DC

My Husband and I have been to the hotel a few times now and absolutely love it. Cannot rate it high enough for great service. Rooms. Food. Attention to detail. all the staff are No1 . It has been wonderful coming and sampling the Spanish Hospitality they offer. HIGHLY RECOMMEND FOR ONE AND ALL. Will see you all again in 2025.

Stuart McDermott

We had the best holiday at Aqua Suites with so many incredible memories created. The staff are fantastic from the lifeguards to the entertainment team to the kitchen staff...they are a huge credit to the hotel and made the whole trip special. The food was great and the drinks reasonably priced. We are already looking at booking in again next year it was that good! Family of 4 including a 6 and 3 year old

Jamil Causer

Spent a week at this hotel in July and loved it, room was very spacious and clean, tea and coffee and water were refilled on a daily basis. The food we had for breakfast was also decent. It’s a great distance from the main strip and beach so easy to find places for food and activities. Would highly recommend.

Stephen Ford

Half way through our Holidays. Everything is Superb!!👍👍😁😁. I have Prostate Cancer Which has gone into the Bones and Lymph nodes.The Hotel all the Employees are absolutely Amazing!!.They have helped me with everything I have needed assistance for 👍❤️.Rooms Changed Daily 👍👍. Breakfast has everything Tea ☕ Coffee ☕. Fruit juices Alsorts of Breakfast Selections. Breads Jams etc. They even have a Machine for Scrubbing the Paths!!👍👍. We have eaten in Restaurant in the evenings. They have a really good set menu. Starters, Main Meals and good selection of Desserts. There is also a Specials Board outside. (Changed Daily). They have a large Swimming pool and a children's area Rodrego keeping a keen eye 👁️ and on everything thing.A bubbly thing I can't spell jacusy. And another smaller one. We will definitely be back next year God Willing.❤️👍❤️

Jamie Harris

Amazing staff, rooms, and location with great food too. My partner and I recently stayed at Hotel Las Costas and we had an exceptional time- excellent facilities and provision were complimented by a friendly and attentive staffing team that we will genuinely miss! Without wanting to spoil anything there were some pleasant surprises from the hotel too. We could not recommend this hotel highly enough and, although I don’t know much about it, I’m not sure what is required to take this hotel to five stars! Massive thanks to the hotel for making our holiday memorable for all the right reasons and hopefully see you again

donna dyson

Spent 10days at las Costas , we went half board the food was very good best holiday my husband and I have had for a long time, the hotel was extremely clean and the gardens are well maintained. All the staff were very friendly especially Ellie our cleaner she is very hard working when asked for something it was never a problem for her to sort it out. We have change our holiday dates for next year with our companies, so we can come again as the hotel is closed in July for refurbishment so we have booked in August as we throughly enjoyed our stay at the hotel. Neil & Donna

Martin Lyons (Martin)

Fantastic hotel! Very clean and the services are also brilliant!, Nancy the cleaner was very polite and always had a lovely smile on her face whenever we bumped into her :) the reception staff too were brilliant, always helpful and friendly! The breakfast had lots of choice and it was well presented :) the pool bar was very clean and the chicken sandwich was excellent also very fresh :) although the fish and chips could do with revising :) definitely enjoyed our stay here we would definitely come back :) the location for the beach and walk to town was brilliant :)

Dody

Fantastic location, just back from a family break and can’t recommend highly enough. Really well presented rooms & indeed the wider complex, really clean, good food, friendly staff & excellent location. Nice chilled out atmosphere

Antony Ward

We just got back from Lanzarote and we stayed at hotel Las Costas. My wife booked it after reading a few reviews and watching some YouTube walkabout videos. The hotel was faultless! Brilliant position, great food, lovely staff, good amenities and very clean. We couldn't have asked for more on our first stay on the Island. The hotels location will be hard to beat, right on the beach. On sun bathing days, we walked to the sea front and hired 2 sunbeds and a parasol for 10 euros a day and we could walk back to our room if we needed the toilet or to get something and it is literally minutes there and back. Super market, shops, restaurant's and bars are very close but not at all noisy. Most nights we ate at Las Costas as the food choice and quality was excellent. The Gardens are very well kept and very pretty and some days we just walked around just to view them. Our room was large and spacey with everything we needed for a our weeks holiday. 10/10 for this lovely Hotel and we will definitely be back. Next time hopefully for 2 weeks 😁

marky goods

we spent a week at the hotel in October 24 on half board basis. The hotel has been recently refurbished, and the work that has been done is amazing. The hotel looks fantastic, both inside and out. There's a real feel of luxury here, the decor is modern and classy, the pool area is beautiful, and the restaurant is also fitted out to a high standard. The hotel overlooks the beach and sea front. You can hear the waves crashing as you sit on your balcony or when eating at the restaurant. The rooms are also nice, however, the suite, which we had booked, was a bit sterile, the bedroom was great with fantastic wardrobe and storage, the bathroom was also well appointed but the living area was just a bit bland, a bit more effort here really would have made the whole experience feel nearly 5 stars. There is a gym onsite also, which is basic but clean and has enough to get you by for a week. The staff were all really nice and helpful. The pool area is not equipped with enough sunbeds for the number of guests. Many times, we arrived after breakfast and could not find a pair of sun loungers together where we could relax by the pool. Most of the sun loungers are reserved with towels by guests from early in the morning, We observed loungers not being used for 5 or 6 hours some days, but the towels were not removed by staff to allow others to use the loungers. On 2 of the 7 nights, the food was really good. The remaining nights, the food was just average. There are areas of the hotel that are reserved for "select" customers. To avail of the select areas, you must pay an additional 70 euro/PP/per day. There are no coffee making facilities provided in the rooms. Again, you can pay an additional 5 euro/day for a machine to be provided. For a hotel of this quality, you would expect coffee/tea making facilities to be included. The hotel is not cheap, one week on half board for 2 persons will cost you around 2K. the hotel does look like a 4 Star Hotel, but the negative aspects we experienced would reduce this to a 3.5-star experience.

Richard H

Great hotel. Visited mid/late July 2024 on bed and breakfast basis. Great selection of food, everything very clean, friendly staff across the board, no issues with sunbeds (we went up to the "solarium" which is adults only and for 10 days we had circa 30 sun beds and a shower to ourselves. Generally fairly quiet noise wise when we stayed. Very easy access to a great public beach and right at the start of the Puerto del Carmen strip so no shortage of bars, restaurants and shops. Good snorkelling very close by as well. Cannot fault anything.

Jackie Fellows

Came home a week ago after an amazing stay at this hotel. All staff were very friendly and made us feel very welcome. Our room was on the third floor, which was absolutely stunning, with views overlooking the pool and bar area and sea view 😍 All areas of the hotel were spotlessly clean and kept to a very high standard. Thank you for a lovely stay.

Hani Andary

We stayed at the Plus Fariones Hotel for a week with our two young children (ages 0 and 2) and had an amazing time. The hotel is beautiful, clean, and bright, with excellent facilities, and the staff is universally friendly and welcoming. There’s a lot to say about this hotel, so let’s break it down. Our rooms were very pleasant, well-designed, and kept impeccably clean by the housekeeping staff. The breakfast was impressive—immense, versatile, and delicious! They offered freshly made omelets, pancakes, and eggs, along with a variety of typical English breakfast items and an abundance of fresh local fruit. The swimming pool is fantastic, and while there weren’t many other children around during our stay, there was a baby pool that our two-year-old absolutely loved! The beach was just perfect, with clear water, clean sand, and plenty of loungers and parasols readily available. The gym was my personal favorite. I used it every day and even discovered some new workout programs. The Technogym equipment was better than what we have at home—everything you need for a solid workout, whether you’re into weightlifting or cardio. I have to say, I even appreciated the architecture of the hotel. Every part of it feels thoughtfully designed, with cozy seating areas, indoor plants, bright colors, and materials. And again, everything is kept spotlessly clean! As for downsides, I can only think of two, and they’re both policy-related. First, the towel reserving habit at the pool was extremely frustrating. Even at the kiddy pool, adults would reserve loungers without any intention of using them until later in the day. I’d estimate only 1 in 4 loungers were actually occupied, with the rest just reserved by towels. This could easily be addressed by the hotel implementing a policy against it, as I’ve seen in many other places. It’s a rude habit, and I hope the hotel steps in. The second issue was with the gym access policy. You need to pick up a pass at the counter, which is only valid for the day, meaning you have to stop by the lobby every day before heading to the gym. I’m sure there’s a reason for this, but it was a bit inconvenient. Lastly, a note on the coffee—this isn’t specific to the hotel but more of an island-wide issue. The coffee was disappointing, with Nespresso cups seeming to be the standard. Good coffee can really elevate a vacation experience, and despite searching for a week, I couldn’t find a good coffee spot on the island. Most coffee corners default to Nespresso cups, so I guess that’s just how it is here. Overall, this is my honest review of a week we thoroughly enjoyed at the Plus Fariones. We didn’t expect it to be THIS good, especially considering the price. The value is extraordinary. Thank you for a great time, and if we return to Lanzarote, we’ll most definitely stay here again!

Jennifer Teehan

We had stayed here for 6 days and only left yesterday. We normally stay in seaside los jameos but had wanted to try fariones suites after the refurb, I've been left disappointed with the whole experience. The rooms - We got a Seaview suite, the bedroom at the back was so dark it was honestly like a cell, so much so that on the second night we moved a bed into the sitting room! The sitting room, while it was better, felt Clinical, cold and empty Our balcony was average size but had a great view, this was after we changed rooms as we got a room between the concrete grooves of hotel and had absolutely no light at all, think it was 335? Pool- Well.... the sun lounger situation... there's no policing of the sunbeds. People go down at breakfast and put towels down and not joking, the will go off for the day, at least 50% of loungers are unoccupied. Pool is nice with a nice view but absolutely freezing, the lifeguard has no interest and a couple of times there was kids throwing Pool weights and toys all around narrowly missing other guests and jumping off the silver bar into zero entry Pool and he said absolutely NOTHING! Food- We went half board, the dinner was absolutely rubbish, we only had it once and swapped it for lunch another time in the bar which was delicious, the selection at dinner is very small, very random food items too! I'm comparing this to the amazing spread we get at Los jameos! It's simply no comparison! Breakfast is nice and much better than dinner Staff- 50% of staff are nice, Alejandro at reception and Jesica at the restaurant are absolutely beautiful and they are a credit to the hotel.The day we checked out and paid our bill we dealt with a guy in reception called viator/Victor? He was so uninterested and was just plain rude, he needs to be reminded that he is front of house staff and to be unbeat,friendly and helpful. He didn't ask us how are stay was, didn't offer thanks for staying or wishing a safe journey, absolutely ignorant!! Awful member to have at a desk Cleanliness- The hotel is immaculate, always seeing them clean, has a beautiful smell in the hallways which I actually would love to know what it was?! Bathrooms are beautiful, and so it reception, even seen them cleaning glass at pool ans beach front, so can't fault that! Overall- The hotel is nice but it's not for me, it feels quite Clinical, almost like a cosmetic surgery clinic in Turkey! Lacks character that I love when I go to Los jameos, it has a brilliant location and if you're looking for parking, soco is across the road. The back private beach access is also great and saves time. I have to say I waited a long time to stay here and was left disappointed, I think management can make this a great hotel with a few tweeks!

Will Jones

This was our second visit, after a wonderful visit to Seaside Los Jameos last year. Once again, we had a lovely stay. Everyone across the hotel, is extremely friendly, helpful and polite. The staff are very attentive and busy all the time, making sure the hotel is well kept and customers are happy. The rooms are kept very clean and some have been updated since we visited last year. Constant cleaning everywhere in the hotel, which shows they understand the importance of keeping this under control in hot climates! The food, as before, offered lots of options through the buffets with different themes every night. The staff in the restaurant are very attentive, albeit a little too keen at times (taking the salt and pepper away while we were still eating!) and not quite as welcoming if you attend dinner after 9pm, which we did on our first night due to late flight arrival (dinner service runs until 9:45pm). The location is great, with a lovely and spacious beach outside the back of the hotel with a number of options for food, souvenir shopping, bike hire and even a useful medical centre which we had to visit during our stay. The pool does get busy and as others have noted, the booking of sunbeds with towels does happen. The hotel does have a policy on this but I'm not sure how much it's enforced as it's very difficult to. We never found an issue finding sunbeds though, despite being later to the pool than most, so I don't think it's an issue. I'm also sure if any customers had a concern, the hotel would address it quickly. As always, a lovely stay and would definitely recommend.

Steve Kendall

The staff throughout the hotel are incredibly friendly , albeit reception at night can be a bit feisty. The cleanliness throughout all areas of the hotel is superb , however rooms are in need of updating which is being undertaken. The food is exceptional , variety and quality . Location is good, quiet area with beach outside back gate. However for August, the pool and sunbed areas struggle at capacity which has become an issue. We will most certainly return but avoiding August.

ori pearson

1 week stay here as a couple, stayed here a couple of years ago as well. We were very impressed from the start with service and offered champagne on arrival. All staff were so helpful and accommodating. Service was fast when sitting down and staff worked extremely hard, even with the overwhelming amount of people at times. Different themes every night for food but also had standard options as well to suit everyone. Drinks were amazing, with different types of cocktails and branded liquor. I would definitely recommend the piano bar, the pianist was very talented. Only thing I would say is that guests do the usual reserving of sunbeds early morning. If you're planning on staying by the pool all day then get one early! It does get busy at times and there are lots of families but that's to be expected and there is plenty to do still just as a young couple.

TyphoonTheCrow

This is the second time I have gone to Los Jameos. I love it here and want to come again. The staff are incredible, they are really kind and talk to you. The rooms are clean, and the beds are extremely comfortable. The food is 5 stars. If you ever want to get fish, the best time to get it at dinner time is when Gabriel is there. Gabriel is such a nice guy and he cooks the fish the best. Also, samuel is really kind and always talks to me. Thanks for the great service. ⭐⭐⭐⭐⭐

Andy Lie

A great hotel. My wife and I spent 9 nights here in a very clean room. It was cleaned very well every day. From our balcony we had a beautiful view on the beach. The breakfast has a wide choice and all employees here are professional and attentive. Every night at the piano bar there is someone playing and they serve really nice cocktails there. Even if want it without the alcohol. It has a really nice vibe and we loved sitting there. If u like to play tennis they have a beautiful court and hiring a racket is very cheap! We were able to sleep in, have breakfast and find a spot at the pool. They have a protocol here where they check several times a day whether sunbeds are reserved. However we felt that this did not work all the time, because mainly the other people tell the employees that those people are coming back. Unfortunately we had a noise nuisance for 1 night from the people staying above us. We literally heard the children stomping and screaming for like 2hours until midnight. The hotel itself cannot do anything about this, but we were listened to very well and several solutions were offered to us. The next night we did not have the noice nuisance anymore. In short, we would definitely come back to this hotel.

Joanne Rowan

Fabulous hotel, all staff were extremely helpful and friendly, always offering a smile. Rooms spotless and pool area is calm and serene. Food is excellent and variety of eggs at breakfast is fantastic. Only downside is the steep hill to get to the Old Town, however a taxi is 3 euros. We will definitely be back

Emma Barrs

Stunning hotel. Greeted by warm and friendly reception staff, offering us a cold glass of fizz on arrival. The hotel, restaurant and pool were spotlessly clean. Staff were all very friendly. The rooms are spacious with everything you could need. The pool was perfect, shallow and warm, with plenty of double beds around it and on the chill out terrace to relax. The breakfast was incredible, fresh, tasty and everything you could want and more. The restaurant manager (Reuben) and all the staff always made us very welcome. Cannot recommend this hotel enough. Plus there are some great restaurants in the area, including Antonio’s, a few minutes walk away

Daniela Tsoneva

It is our first time in Lanzarote and in La Isla yel Mar. Very big and clean rooms with air condition. Breakfast is fantastic , a lot of cheese , fruits, sweets to choose incl. churros with chocolate😀.Location of the hotel is nice and quiet , not directly in the center but with a bit more sporty efforts easy to reach. Swimming pool is not very big a but clean with enough places to stay on the sun. Garden is very nice and offers nice view at the ocean. As many of the reviewers point out one of the biggest asserts if the hotel is the staff. Starting at the reception, going through the maintainable staff to the restaurant staff all are very polite, always smiling and ready to help. Our special thanks to Anna the sommelier and the bar keeper who made us have several nice evenings in the bar and gave us many Tipps where to go on the island. The hotel offers also entertainment evenings for guests with a very good singer, wine tasting, yoga, cocktails. We would highly recommend the hotel.

Brad seeney

Fantastic hotel would highly recommend. Our Honeymoon here was perfectly great with champagne. Room upgrade with jacuzzi Chocolates and more champagne bought to the room. Staff so friendly. Definitely one of the best hotels I have ever stayed in.

nikola chmura

I recently stayed at La Isla y el Mar in Lanzarote, and it was an absolutely fantastic experience! The hotel itself is beautiful, with stunning views, modern amenities, and a relaxing atmosphere. The rooms were immaculate and comfortable, offering everything you need for a perfect getaway. What really stood out to me, though, was the exceptional service. Mario and Maria were incredibly helpful throughout my stay, always going above and beyond to ensure I had everything I needed. They were friendly, professional, and truly made me feel welcome. Another person at the reception, whose name I unfortunately didn’t catch, was also fantastic and provided great assistance whenever needed. Overall, I can’t recommend La Isla y el Mar enough. The combination of the beautiful setting, comfortable accommodations, and outstanding staff made my stay unforgettable. Thank you

David Thompson

Stayed for a week in October with friends. A beautiful hotel in a premium location. The staff are excellent with nothing being too much trouble. Only stayed B&B but the breakfast was faultless with so much choice. Would I stay there again? Absolutely.

Matías Costa

A very good option in Lanzarote. The hotel is modern and new. The service is great, everyone is very attentive and make you feel like home. It has parking which is a plus, as renting a car is a must in the island. Buffet is good, not a lot of variety but quality food. There’s a food theme every night which means food options change daily. Overall really recommend this hotel!

Lesley Keyes

Everything about hotel Lava Beach was special. The staff are hardworking, very friendly and always smiling. Nothing was too much trouble. The rooms were clean, serviced daily with free bottles of water. The contents of the minibar were free, but if restocked, there would be a charge. The entertainment was superb. We were half board, the food was beautiful with loads of choice. Would definitely recommend 👌

Phil Wilson

Haven of Happiness The well known saying is Familiarity breeds contempt, but in the case of the Lava Beach Hotel, I suggest Familiarity breeds contentment. In a turbulent world with conflicts in Gaza, Lebanon & Ukraine, if you are lucky you have a happy place to retreat to, a peaceful space that allows you to leave troubles behind. Mine is the Lava Beach Hotel in Lanzarote. This is my home from home, where the staff greet you with a hug and you enjoy 5* treatment in a 5* hotel. The staff are wonderful, from the quirky Christina’s on reception, to the attentive Elisa in the dining room, and Rafa the Concierge, all deliver excellent service. I come here repeatedly because I walk into reception, accept my glass of Fizz, and Relax!! I cannot recommend the Lava Beach too highly.

Mark Human

Our first time at Lava Beach Hotel. Truly wonderful experience and well deserving of its 5 stars. Amazing service all around; friendly, welcoming and helpful staff, excellent food at breakfast and buffet suppers, hard working and committed staff. Hotel spacious, light and spotlessly clean. Lots of spaces to chill and relax. Room cleaned daily, nothing too much trouble. Included free minibar and two bottles of water a day (other minibar drinks charged if re-stocked), use of quality beach towels (but charged if you lose them). Spacious room and balcony (Junior suite, pool facing), large wall mounted TV with English channels (e.g. BBC, ITV, film 4). Prompt responses to our email queries prior to arrival, mainly relating to travelling with our son who has a medical condition. Cannot fault at all. We had a fabulous time. Hotel Lava Beach gets the balance just right. Immaculate and attentive service but relaxed and unobtrusive atmosphere. Would definitely return for another holiday. We were immensely sorry to leave!

Angela Keith

Wow. What an amazing stay we had here. From when we arrived the service was first class. We were welcomed by Mario, who was an absolute star who couldn’t do enough for us. The hotel itself was outstanding with a beautiful ambiance. We had no problems at all finding sun loungers and did not need to rush to reserve. All the staff from the breakfast restaurant, Bar lounge, and pool service, especially Sylvia were amazing. Our room had a beautiful view and the sound of the ocean was like nothing else. We also upgraded to a junior suite for our last night as it was my husbands birthday and it was worth every penny. We can’t thank you all enough for making our holiday so special and look forward to booking our next one.

Gillian Allen

We are just back from 5 days at this wonderful hotel. It was an oasis of calm we absolutely loved it and will be returning next year! Staff are fantastic the hotel is spotless, and the maids do a tremendous job. This is a perfect hotel for couples so relaxing. Loved every single minute. The breakfast is the best I've had in any hotel anywhere! The massage was wonderful! We had a fantastic sea view.

Radi K

I absolutely loved the time I spent in this place. It is marvellous designed and super clean space. The attention on each detail is spectacular. We have been welcomed by Laura who had impressed with her personal very kind and friendly approach. Served a glass of cava offered by her colleague and introduced the services in a great customer service way. That was the beginning of our experience which continue with tasty and healthy breakfasts in the mornings. Just a note the variety of freshly made health juices is never ending. People who made the food and drinks were extremely friendly and each of them never stopped smiling. The products in the bathrooms were so great so we wanted them home which was easy to buy from the shop at the ground floor. The shop was spectacular and well designed as the hotel themselves. The infinity pool and the warm salty bubbly outdoors baths were such a treat and not only you can jump over a door and end up on a small private beach to watch out the sunset. Adding to the experience the beach towels change with a welcome beach bag present to take home and remind you later of the place. It was a story tale, honestly, so well done designed and pleasant place. If I am honest with you, the only think I would change is the service around the pool as on our first days there was a smily girl at any time we needed her which was not the case at the last 3 days but that was 0.01% down of the huge pleasant experience. Well done to the management and all of the great staff that look after the hotel.

Andrea

Myself and my new husband recently got married in the stunning Hotel Fariones. We cannot put into words how appreciative we are for every single member of staff. From being greeted with Prosecco at the door to being weighted on hand and foot, we felt like royalty. The room was to die for, so stunning with a gorgeous beach view and the most astonishing breakfast the following morning. The room was freshened up for us after a busy morning of beautifying, with a fresh vase of flowers added for when we returned that night! The day of the wedding will be etched into my memory forever, from the ceremony to the evening party, the staff were superb and so professional I have never experienced service like it in my life! The food was fantastic with all the guests complementing the delectable food! The waiting staff were so kind and attentive, I wouldn’t even have my empty glass on the table and immediately a member of staff was refilling my drink. They were unbelievably fantastic with the small kids also, playing and keeping them entertained which was wonderful to see. Management staff were superb also, making sure our entire day went off without a hitch, for that we are so thankful. We will never be able to fully express how thankful we are for every staff member who helped create the most amazing day for us, we will never forget it and will be back every year to celebrate our anniversary in the most extraordinary hotel in Lanzarote!

Roman.

The hotel is just perfect! It is very stylish and full of art. The tropical garden is a green oasis and a nice contrast to the dry volcano island. The restaurants and bar offers high quality food and cocktails. Also the staff is very friendly and helpful.

Lauren Wilkinson

Staff really friendly and very attentive. Cleaners made sure everything in our apartment was tidy. Yes rooms basic but was somewhere to relax on a night and get our heads down. Had no problems at this hotel at all. We were at the back near the tennis court really quiet and relaxing very little disturbance would definitely stay here again! So will definitely be back!

chris hart

We stayed here for 11 nights. The staff are really nice. Regularly cleaned with your bed made & fresh sheets & Towels. Cheap bar food available. Tennis court. Table tennis & pool table. 15 mins walk to the harbour or Strip. The apartment's are looking dated although they are clean. Could do with an update. The pool area is really nice. Some of the Sun beds are not the best. This time of the year there are plenty to go around. Would we come back?? Yes.. bargain basement Holiday that is do- able. Nice chilled out holiday👍

Antoinette McGuinness

Just back and I really liked it here. It has both positive & negative aspects. Its location is perfect, supermarkets, lidl, restaurants, shopping centre, main night strip all within a ten minutes walk. Fantastic beach 15 minutes away. Staff were very friendly and accommodating. Only negative is the pool is to cold and rooms need a make-over but there only small things. I would definitely return.

paul allonby

The staff here work very hard and will go out of there way for your needs, the barman is over worked and is working the bar as well as the restaurant downstairs and round the pool. It took 15 minutes to get served at the bar due to no one about to serve, I had to go to reception for them to find the barman. The cleaners also hard working. The rooms are basic but perfectly acceptable but could do with a lick of paint in places to freshen up. Lots of cats roaming around the complex and cat poo in the gardens so wear your footwear. Tennis court turns into a playground for all the kids and some adults so forget about having a game of tennis. *HOWEVER *.......the reason I have given 2 stars is down to the pathetic guests that stay here, between 6am and 7.30 am it's like wacky races when holiday makers bolt to the pool to get there sun lounger, then go back to there rooms or back to bed. One guy went down with 9 towels to claim sun loungers and was not seen at the pool until late afternoon....get a life man !!! This morning ritual should be BANNED ! not once did we get a bed by the pool and we are early risers and did not even get to dip my toe in the pool so we spent the whole holiday outside the complex. I have posted a picture of the pool area at 9.25am where all the beds are taken with towels. I would NEVER return to this complex, in fact I've booked across the road for November as so disappointed with my stay here.

Clodie

Absolutely love this place the rooms are pretty basic but they're still so cute and cosy. They have everything you need. The staff are exceptionally friendly and are very good at what they do. Great value for money. Would highly recommend.

Rubab Satti

This place is close to beach/pubs/restaurants and small supermarket. The apartments are in safe location with a keypad lockable entry. Its 5 minute away from beach so much quieter as there are apartments within 1 minute of walk,

marc ratchford

Good things. Clean and tidy rooms Food is good (Just get there early if you like your food hot) Very quite and peaceful (perfect couple break) Bed comfy Really comfy sofa which is rare. Hairdryer towels and toiletries provided (not enough shower gel or shampoo for a week) The staff where very friendly, especially the guys working in the dinning area. Good bike hire options at reception Nice little shop at reception (a little expensive but good if you have no other option) Coffee machine Fruit juice Bad things. Not enough beds around the pool area. Pool isn't heated The lady behind reception has no customer service skills. When we checked out there was no "thank you for staying with us, hope to see you again" nothing. Apart from that I would recommend this hotel to anyone. It's amazing value and have stayed in worse hotels with spending more money!

Ciaran Sweeney

This is the worst apartment i have ever stayed at never be back. It was very basic. Beds only single beds .bed linen looked like it was out of a hospital no joke.but that's not the worst thing we booked all-inclusive that was a joke drink was served in a really small plastic cup. And drinks were very basic and not of good quality.the food was the biggest joke of all really poor quality of food. Not a good choice of food. And could not eat it. So had to eat out all the time.so big waste of money. Not be back..... good points staff are nice place was clean. Thats it.

bernadette ward

The apartments are quite clean and looked after. Although we only had a maid service on one day out of five. Not really a good experiance if you are after all inclusive very little choice of food and spirits. Need to get in the dining room early if you want a sweet, or more than one night they had 'run out'..plus side ....Adel the waiter/bar man.....he can't do enough for you he is extremely good at his job...down side. The receptionist....she needs training in customer care, time keeping and keeping the reception open at the times stated.....

Sharon Bell

Clean quiet friendly place. Went all inclusive but food really let it down. Food inedible and cold. I will go back but self catering. Staff could lighten up a little bit too serious. But nice place