Clare Lewin
We enjoyed this Laguna Park 1 and we have stayed at plenty of high end hotels, but reading the bad reviews have driven me to write this very long, super review! It really depends what you end up paying: for context, we paid £2500 for a family of 4, 2 adults 2 kids in April during the school holidays, JET2 holiday package and that was a private transfer too. Stayed in C block 106, which must have had a refurb, as the room was newly furnished. We don’t watch TV when on holiday, so I’ve no idea about the remote issue some reviews mention. It was substantially lower cost than most places, we booked about 3 days before as we always watch the weather and go wherever looking nicest!
There really is an army of cleaners, quoting a previous review, I have never seen a team work so hard and clean so much area while smiling and laughing. This happened every single morning, with a deep clean on the actual sunbeds some mornings, the pool area is cleaned rigorously everyday. One review mentioned the noise made by cleaners, I didn’t experience this, was just thrilled with the level of hygiene. I saw one cockroach, also, they are insects, it is fairly normal in the Canaries, that’s just a reality. There was a 2 day employee strike on when we were there but the hotel was fully functional; I hope they have great terms and conditions, the whole team there are superb.
All staff extremely friendly, restaurant, bar, cleaners, reception. Wonderful people, fantastic, impressive English skills ♥️
Perhaps we were lucky; there were no guests drinking excessively while we were there etc. we are not bothered that all inclusive stops at 11PM; we’re in bed to enjoy the next day of pool fun. Plus, we don’t really do the entertainment in hotels and tend to walk about the local area in the evening, though there was something on in the hotel bar, every night when we came back.
No stress of trying to get a sunbed, although plenty of people do still reserve them with towels, despite lifeguards asking them everyday not to. Main thing is that the pool is large, there is lots of space and plenty of loungers, so you are never without, no matter what the time, so that was great. I thought the pool was a lovely temp to cool off after a hot day and our kids spent the entire day in it.
We loved that the restaurant was smaller and less choice, still changed every night and you always got a table immediately, not queuing to get seated all the time like in larger all inclusives, because people at Laguna 1 eat and then leave, rather than sit there for hours, sampling all sorts.
The food was more than decent, salads very tasty and a good range for everyone at every sitting. We all really enjoyed the food and ate out usually in the evening, after filling our fussy kids up on the stuff they liked, quickly on all inclusive in the restaurant, but some evenings the food would be so tasty we would end up eating too much before our meal, because it was really nice. The staff in there are fabulous, I cannot express that enough. We like that people cannot walk in wearing swimwear and PJs; it’s a restaurant and a good policy.
The only cons for me were:
1. The water tank for shower was small, so you had to be fairly quick in a succession of 4 showers or have a small wait between showers. It wasn’t a problem, it’s was very hot, so a cool shower actually lovely, wasn’t freezing, just not much above luke.
2. Sunbeds are not reclinable; I mean this is me being ridiculously precious, I would not want them to put all those beds in a landfill to replace, if given the option.
3. Too much use of paper cups, better than plastic at least, but would be brilliant if some kind of durable reusable cup system could be implemented for all inclusive guests, or perhaps encouragement for people to buy their own, or even have them there available to buy.
I was worried about the holiday after delving into reviews here. I shouldn’t have, I would 100% go back, should the weather take us to Tenerife next year. Thank you Laguna park 1 team; you were awesome 🤩
Symone Finnie
Very clean rooms. Shower however not the best one minute it’s cold next it roasting hot water. Hairdryer is good enough though. Walls are very thin could here if someone was walking by. Beds not the comfiest but are clean. We had the 1 bed apartment and it has a decent sized balcony. Nice kitchen area with fridge. Plenty bars and shops around. The strip didn’t feel that long a walk for us as we walked along the beach front. Wouldn’t got all inclusive as not much variety for food.
Kylie Ryley
Have stayed here this week for a family holiday and have found the hotel very pleasant and staff very friendly and helpful.
The rooms are OK with some basic amenities such as fridge, kettle and toaster, however to wash up, you need to go to the shop and purchase a cleaning set. There is also a lack of drainage board or towels to dry things up.
The bathroom has a lovely walk in shower with big shower head, however the water easily leaks out onto the floor, extra sliding door or curtain would help prevent it leaking.
Other than the hotel being a little worn in places and needed some new plaster and painting it was a lovely stay.
Staff were amazing and helped with our questions.
Outside there is a shop next door and lots of restaurants in close vacinity.
About 15 minute walk to the sea front.
Kerry Gibson
Spacious apartment, good variety of fresh food. They even gave me two fresh from the oven gluten free rolls each breakfast.
Plenty to drink - served in paper cups - but tasted good and as much as we wanted.
Lovely being able to see the sea and mountains from the balcony.
Several evenings of live entertainment
anthony kendrick
Decent enough hotel but 3 star for a reason.
Room was ok. Kitchen area with fridge, microwave and two hub cooker. No table or dressing table in room. Bathroom was ok but no hand wash or shampoo provided. Balcony was spacious with table and two chairs. Food was poor in our opinion and though we were half board only ate there twice
My Booking
