Rebecca Dring
We have recently stayed here for 10 days & from the minute we arrived it was amazing. The resort is so clean and well looked after. From start to finish the staff were amazing. They would do anything for you, so polite & helpful.
The room we stayed in was spotless and cleaned every other day, the room was modern & had everything we needed. I requested a cot for my daughter & this was in there set up already. We was close to the bars/reception and close to all the pools. There was a lot of pools to choose from which we also liked.
The restaurant and food was very good. We enjoyed every meal and there was such a good selection to choose from. My only recommendation would be to have a bit more of a selection for small children other than that I have no complaints.
A special shout out to the animation team. Ricardo & keren, they were amazing, we loved the entertainment and they even got my little girl to join in, which is very good as she’s very shy, nothing was too much trouble for them & they adapted the entertainment to the age range. I found this very good.
I will 100% be returning & I couldn’t recommend the resort enough.
Thankyou for our stay!😊
Charlotte W
We had a lovely holiday here. The pools are beautiful but a little on the cold side in February. Our room had a roof terrace with a beautiful sea view, which made the holiday. The buildings in the resort were beautiful and rustic looking. The walk to the beach was fairly short. The only issue with this holiday was all the sales people trying to sell things down at the beach.
Bethany Jones
Me and my partner stayed here for 10 nights earlier in January for my birthday.
The hotel is lovely and has 3 pools to choose from! The room next to ours was being renovated so even though a lot of the reviews claim it to be ‘outdated’ there is lots of renovation being done.
Our room was lovely & spacious and even had two balconies- one in the bedroom and one in the living area- which was fab as one was a sun trap and one was more shaded, so a great way to get out the hot weather for a bit of shade.
On my birthday we got back to our room to find a lovely Happy Birthday letter from the hotel and even a bottle of wine which was a lovely touch ❤️.
The ladies on the front desk were so lovely and helpful.
The hotel is in a really good central location and is in walking distance to a lot of shops and only about 5-10 min walk from the beach!
Would 100% stay again and we are looking at returning on our next holiday to Tenerife next year!
Samantha Mclachlan
Stayed here at the end of September and would 1000% return !
3 big pools all which got cleaned every single night.
Plenty of sun loungers too always guaranteed a sun lounger at least one of the pools.
Food was great freshly prepared every day, couldn’t get enough of their margarita pizza.
Staff were friendly and very helpful with very good English.
Animation team where fantastic always had a massive smile on their faces and very interactive.
Room was massive with a big seating area/ balcony over looking the pool.
Right beside plenty of shops and supermarket is only a couple minute walk.
Beach is also only 5 minute walk.
Taxi to Siam park was only like €15 too which was good.
Close to everything to be honest and so much to do round about.
Sergejus Ber
i duplicate my feedback from booking 😏
Unparalleled, wonderful, magical.
Now, a bit more in detail:
We chose this hotel by chance just two days before our flight, drawn by its location and all-inclusive option. At check-in, the receptionist greeted us warmly and explained everything in detail. When we entered our room, we were absolutely thrilled: a spacious apartment with a kitchen, a large bedroom and living room, a terrace with an ocean view, and an enormous rooftop terrace with breathtaking views of both the ocean and Mount Teide!
The hotel has a truly authentic feel, everything is designed with great taste, and we are so happy that you have such a talented gardener on staff!
Even though we’re not the type to stay in the hotel all day, it was a pleasure to take evening walks around the beautiful grounds and capture amazing photos!
P.S. There are at least three adorable cats living on the premises – a lovely bonus!
The only downside was the woman at the restaurant entrance who, somewhat unwelcomingly, kept asking for our room number. It didn’t make much sense, given that all guests were clearly wearing their wristbands, and it left a bit of an unpleasant impression.
In the end: the views are absolutely magical, the food is always available and delicious, the apartments are fantastic (for reasonable guests), and the location is perfect – with restaurants, shops, and the best beaches nearby.
Thank you! We will be back!