Glenn Lewinton
The resort is a part of the Hilton group, and consists of self catering villas. The villas are mainly 2 bedroom and are spacious and have well equipped full kitchens. We have visited many times and always have a relaxed and comfortable stay. The reception staff are very friendly and helpful, and the maintenance and housekeeping staff are efficient and always greet with a warm smile. Although the villas are self catering, the on site restaurant, Baily's is great with a large selection of meals at reasonable prices. For those who wish to cater for themselves, the kitchen has all you would need with a full size cooker, microwave, large fridge and freezer.
The resort is located around a 15 minute walk from the harbour and main town, which suits us as we rarely feel the need to eat anywhere else, although that might not suit everyone.
All in all, one of our favourite places to visit.
Jonathan Schipper
Our stay at Jardines del Sol, Lanzarote (February 9–18) was disappointing. While the resort itself is really well-maintained, several serious issues significantly impacted our experience.
1. Excessive Noise
Our apartment was located near the restaurant, making it noisy in the evenings. After enduring four sleepless nights, we twice reported this issue to the reception and requested a room change. However, we were simply told that the resort was fully booked — without any attempt to offer an alternative solution or show consideration for our discomfort.
2. Housekeeping Issues
Our apartment was scheduled for cleaning, but this was not properly done. We informed the reception twice, but no action was taken, and we never received a satisfactory response. In addition, we sent an email to the management, which remained completely unanswered.
For a resort of this standard, such service is unacceptable. We expected at least a reasonable effort to resolve these issues or a form of compensation, but unfortunately, our concerns were completely ignored.
Based on this experience, we cannot recommend Jardines del Sol and hope that the management takes guest feedback more seriously in the future.
Simon Wray
What a great find this place is! The 2 bedroomed villas are really spacious and only a few metres to the pool and bar/restaurant. My family and I found it to be a perfect size, almost boutique as it's a small place with around 50 villas.
The restaurant food was as good as anywhere else we ate and the staff were all very friendly.
It's around a 15 minute stroll to the beach/promenade. About half that to the waterpark. There's a small shop within 100m and a taxi rank right outside the gate.
There's off street parking and the whole place is gated.
It's true as per the other reviews that the pools will soon be due some maintenance as some of the mosaic tiles have come off but that didn't dampen our experience - it didn't stop us or our kids from spending hours in them every day.
The pricing was very fair for the time of year and we felt it represented great value for money.
Overall we were very happy to find this place and wouldn't hesitate to book again or to recommend this place to others.
m hol
Had a nice time here in August. Nice being the key word. Its clean and tidy with all mod cons like a water filter. I would not return though as just lacks spark as to enable a return visit. We stayed 5 days and were glad to move on. Swimming pool was ok with missing tiles. Was a 20 min walk to the port and the immediate area was very quiet and not interesting.
John Hubbard
All round, great stay at this complex, spacious rooms, regularly cleaned, good friendly staff always on hand if you require anything.
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