Savannah Spence
Had such a wonderful holiday with the girls at this hotel. Every employee was so polite and accommodating. The hotel is so clean and pretty, great facilities and the beach near by was lovely for morning walks. Would happily come back and would recommend to families or groups of friends. It’s in a great location and has lots of lovely bars and restaurants near by. You feel really safe and welcome in the hotel, we were all at ease and could really relax. Thank you for a wonderful holiday.
Donna Lawrence
From the minute you walk in its lovely. The staff really want to help you have the best time. The entertainment staff come and chat and sit with you, dance with you. Play uno with you. The
food is cooked fresh to order in many parts of the main restaurant. Beds are really comfy. We had a side view family room with partition, the child's part has no plug sockets but apart from that it's lovely. Patio to sit and watch the sunset over the sea. Shows every night different ones.
Yvonne McCusker
Although we made the best of our holiday and the entertainment staff, dining staff were all amazing, however.... The reception staff and management let it down. My husband became seriously ill during the first night and staff were unable to help with first aid or even willing to come to the room to assist. Hence the reason for the low rating. You really become aware you are a number very quickly!
Kath
The hotel and staff are amazing. So happy and friendly, nothing is too much trouble. It is wheelchair friendly and accessible. Pool has shallow steps to get in and out and a good handrail. We were given a pool level room, which was great for getting around. Lifts up to reception and restaurant, no problem. room was lovely, clean and fresh, and serviced every day. The food was amazing, so much choice, The fresh doughnuts at 4pm were to die for. Great choice of drinks and good cocktails waiter service if you want it.
The only thing that lets this hotel down is the evening entertainment. Whilst the dancers are very good, it's the same thing every night with different costumes. Needs more variety and interactive things. There is a guy singing on the terrace who is very pleasant to listen to but again gets a bit samey and it gets very crowded so you have to be there early to get a table. There is nowhere really to dance and let loose.
I would recommend this hotel to anyone and will definitely be returning in the near future.
Tamara Zelenkova
My friend and I stayed at this hotel, and we absolutely loved it! Starting with the warm and welcoming reception, the cleanliness of the rooms, excellent service, delicious food, and finishing with the hotel’s prime location, which offers direct access to the oceanfront promenade. This spot is perfect for spending your evenings, with numerous small restaurants, lots of people strolling by the ocean, and top-notch security.
About the Hotel:
**Reception:**
I give the reception team the highest rating. They are a fantastic team of professionals, ready to solve any issue and always friendly to every guest. We interacted the most with a young man named Adil. He always explained everything, assisted in any situation, and gave excellent advice. I want to express my special gratitude to him for the warmth of his heart.
**Room Cleanliness**:
Excellent rating. Fresh towels were always provided, beds were neatly made. The room had everything necessary: a TV, a safe, a fridge, a large glass water bottle (the hotel follows a “plastic-free” policy), and glasses. The furniture was good, the beds were comfortable, and the mattresses had the right firmness. The bathroom was spacious, featuring a handheld shower, a rain shower, a toilet, a bidet, a sink, and glass cups for rinsing. Everything was always spotless. Additionally, the room had a balcony with a table, chairs, and a drying rack — a huge plus for drying swimsuits.
**Restaurant:**
Also deserves the highest rating. The food catered to all tastes — you’ll never go hungry. In the mornings, you can enjoy various fresh juices, coffee, tea, and the traditional mint tea. The team of waiters was exceptional, always ensuring the comfort of guests. The bar was always lively, with welcoming bartenders. Rating: Excellent.
**Moroccan Cuisine Restaurant:**
The hotel also features a Moroccan cuisine restaurant, which requires an advance reservation. The service here was outstanding — bravo to the team!
**Pools and Towels:**
The property has two adult pools and one for children. Towels can be picked up with a card and exchanged throughout the day as needed. These towels can also be used at the hotel’s private beach by the ocean, where a lifeguard team is present. The water is heated in only one pool (the deep one, 2.2 meters) and the children’s pool. However, the water in the other pool (1.6 meters deep) was quite cold, which **Disappointed** me.
By the pool, there is also a restaurant and a bar where guests can enjoy lunch without leaving the area. Additionally, there is a clean restroom nearby. The spa area has a pool with mineral water at a very comfortable temperature, but guests can only use it for free for two hours a day, between 12:00 PM and 2:00 PM.
**Entertainment Team:**
The hotel has a team of animators who are fantastic — cheerful, humorous, and very friendly. In the evenings, they organize dances and entertain guests. Rating: Excellent!
I can wholeheartedly recommend this hotel to anyone wishing to visit the magical country of Morocco and immerse themselves in its culture.
We had a wonderful time and never regretted choosing this hotel for a moment!