Agadir

Blenda Fernandes

I had a fantastic experience at this resort. The food was amazing – the buffet was huge, and there were so many vegetarian options, which was a big plus for me. Everything was fresh, so many fruits and salads, all tasted great too. There are three pools, and two of them are heated, so I could swim comfortably even when it got a bit cooler. Rooms are okay. Nothing fancy but clean and comfortable. The shower is great. The staff were super friendly and enthusiastic, they kept things fun with activities throughout the day. Even though it was winter, the weather was perfect, between 20–26°C every day with clear skies. It felt like summer, and the beach is just on the back of the hotel, literally 1 minute away. I had such a great time here, it exceeded my expectations specially considering the price paid, and I already recommend it to all of my friends!

Jean Brown

We've had a very pleasant, relaxing week here. All the hotel staff have been very friendly and helpful. Our room was spacious and very clean. The housekeeping is excellent. Clean towels/bedding when we asked. All the staff work very hard.

Steve Dowding

Friendly helpful staff are always smiling. Beautiful hotel is very clean and tidy. Excellent food, lots of choice, and always hot. The entertainment team around the pool is too loud, and not everyone wants to join in and are there for a relaxing holiday. I'm happy for them to announce what they are offering, but keeping their music loud is not what I want to hear.

Kevin Wearne

Located on sea front.Rooms kept very clean , with great view of the pool.Entertainment team worked hard and provided a wife range of activities. All staff were happy and engaging. Particular thanks to Mohamed at the pool bar , hard working , smiley and fun to talk to.

Barbara Prestleton

We have had a great holiday. Hotel was clean and food was phenomenal. Our cleaner Sana was excellent always smiling and made sure our room was always clean with plenty of towel changes as requested. Also Adil at reception was also very helpful and nothing was too much trouble. I was a member of Barbara’s party and Rashid was so helpful in allowing me to change my room. A lovely holiday all round.

eric h

20 years old hotel very dated. Heating and TV don't work. WiFi is slow. Breakfast is limited . For dinner, orange juice and lamb Tagine are very good.

Aleksandra Osiejuk

Almost nothing to eat during breakfast, they didnt give us forks or knives or even cups. They dont even give enough toilet paper. During the time of dinner you have to ask for a refill of anything and wait for a long time. The rooms are stinky. Totally not recommend in town with so many good quality hotels.

IAM Nykira

Amazing hotel for the price, great room with views & accessibility to real Moroccan culture close by as well as the tourism section. Nice facilities yet I did get stuck in the lift once.

Daniel Dedu

Staff was incredibly helpful, the room was spacious and it had a great view of the beach. really good value for money and it was walks distance to everything you could possibly want to do in agadir. they also have a nice pool and hair dryers and a/c for anyone wondering - my gf was scared she may need her own but they had one here so hopefully this is helpful to someone whos booked it and uncertain

Marwa Maghraoui

Pretty 3 star hotel, with a pool and a restaurant and a few other services, the food isn't always good it's overcooked and overripe sometimes, the rooms are nice and spacious, the beds are comfortable but some of the showers are broken. A thing that I loved was the soft music playing all around, even in the elevator. Overall, it's good but not great.

R A

Location-Good , Close to beach and downtown Agadir. Hotel & Rooms- Budget hotel which needs refurbishment, no elevators, old bed with sturdy mattress . No sleep possible until 2 AM when the next door night club closes. Reception staff- Night receptionist lady polite and professional. Day time staff did not look interested.

Emma Hemmington

Okay so let's start with the positive. In the main the staff are lovely, all the cleaning staff, porters, swimming pool attendants etc. The location is also great, ten minutes nice walk to the beach, plenty of restaurants and shops etc. The downsides, the beds are rock hard. Very difficult to sleep comfortably. The location also means that certain rooms get a lot of noise from.nightclub, we started at 6202. The restaurant never has any bottled water. The excuse over new year with a pool surrounded by people, we are empty. Not good enough. Was raised and rectified and then happened again two days later. Would I stay here again. Yes, because it's ridiculously cheap and clean enough, so the price against location makes it worth it. Would I recommend it if you have a larger budget, unfortunate not. Whilst I believe they mean well the Tagadirt just doesn't make for a holiday experience. Sorry guys.

أنس

The worst experience I have ever had in my entire life with my 2 parents STAY AWAY FOR YOUR OWN HEALTH ! We checked in for 1 night on the 6/1/2025 Room was not like the Booking.com photos. It was more like a grim studio that would have passed for a 1 star in the 60’s! The bath/shower, you couldn’t have stepped foot in! Leaky toilet. We are pretty chilled and easy going but this place gave us the shivers It was the dirtiest room and place I have ever seen like for real Stay away please if you want to have your own dignity safe

Pinkl

The only good thing about this facility is the breakfast . French style breakfast + omelet and really good coffee. That's it. 5-10mins walk to the beach Rooms outdated. No TV, radio,no internet access . No bedlights. 2 Dirty towels for 3 people (the towels were white when new - probably). Asked 3 times for an extra one. Toilet and shower room....best to destroy it and start again. You have to leave the key at the reception and when you come back you simply ask for a key... whatever number you want :) If you are on a budget and only looking for a bed - yes. If you want to have a romantic time or family stay - no way.

miracle deniz

APPART HOTEL TAGADİRT 🚮There are two arrogant staff at the reception. I brought my guests here. It is a room for security purposes. I stayed in the room for 1 hour and came to my boat. Used toilet paper, bugs, dirty sheets, no towels, no plug in the bathtub in this room. It is better to sleep on the beach, rest assured. The rooms are dirty and old. Bug hotel. Money going to waste🚮✅

Chelsie Billings

Amazing location and the view Is beautiful. It shouldn't be a 4 star hotel, it should of been 3. The paint job in the rooms are noticeable, cleaning not great as we have to call them for room service, also there should be tiles on the bathroom walls instead of paint, everytime I take a shower, I feel as the water staining the painted walls. One big problem i have with the room is that there are no bin in the bathroom for sanitary. Breakfast is nice and service is great other then that

Lucy Yates

Had a lovely 3 night stay. Apartments are spacious but a bit dated. Bed super comfy. Everywhere was spotlessly clean and cleaner came every day. We could get Amazon prime on tv. Pool area superb

Eva Zrihem

I would not recommend this hotel. During our stay, a makeup item went missing from the bathroom after our room was cleaned on the second day. When we reported it to the staff, they were dismissive, refusing to acknowledge the issue or offer any form of resolution. Their attitude made us feel as though we were being accused of lying rather than being treated as valued guests. Concerned about further incidents, we felt compelled to leave the Do Not Disturb sign on our door for the remainder of our stay, meaning our room was never cleaned. This significantly impacted our experience and left us feeling uncomfortable throughout our visit, which was especially frustrating as this was a long-awaited and well-deserved holiday after a demanding period of work. A hotel should prioritize guest security and address concerns professionally—unfortunately, that was not the case here.

Sharif Md Parvez

Service is very poor. Room condition is disgustingly poor. In the toilet there is no exhaust fan. Toilet door lock is broken, once you lock you have to fight with it to open. My daughter was locked inside the toilet. Even though it’s a Muslim country but there is no water facility in the toilet to clean. Room quality is very poor. Even though breakfast and dinner were included in our package but we have been charged for drinking water and coffee.

Mujahid Ahmed

Poor service overall. It took 2 hours for our room to be ready, no ETAs given. The room was OK. My room was better than some of the others my family got. If you got “superior double” rooms they’ll be okay. Mine was on the 2nd floor. The room cleaners were very nice and helpful, we always came back to a clean room. Big thanks to them!! The pools were ice cold, felt like I was getting frost bite on my feet. Maybe it’s the time of year we came? But the pools aren’t heated for sure. Breakfast is very bland, not worth it unless it’s included with your package. We only went once. Then when we tried to check-out, they tried to charge us extra for breakfast even though we had already paid for it. This took long and delayed our check out. Do not buy breakfast separately as it seems the management as catering staff have no communication and not aware that breakfast can be paid cash.

Kieran Kenneally

Can’t praise this hotel highly enough we had a magnificent stay. Definitely not a 4 star as stated perhaps a 3 star. Staff were brilliant and friendly and couldn’t do enough when asked. The reason I didn’t give a 5 was because the shower area was very dated and needs a revamp. Breakfast was lovely nice choice of Moroccan and European tastes. The pool area was great where you could have snacks delivered to your recliner and table. We spent rather a happy hour relaxing there. Would we return ? Most definitely we loved the vibe and friendliness and the short walk to the promenade and beach.

Gail Edmans

I thought this was a great hotel and great value. The staff were really lovely and helpful. 8 of us were staying on a cycling holiday and the hotel and staff were so helpful in storing our bikes, phoning a bike rental shop for us and generally making it all very easy. Hotel was clean, nice pool and rooms were very spacious. Would not hesitate to recommend.

Robin Dawson

Large hotel in excellent location. Stayed for a week on bed & breakfast basis. Room was clean with large bed & bathroom, fridge. Cleaned every day & towels renewed daily. Breakfast was buffet style with wide choice of hot & cold dishes, also eggs & omelettes cooked to order. Pool area exceptionally clean. Staff friendly, anyone saying not so needs to learn some social skills & some basic french or a few words of Arabic, it's appreciated! Location is very convenient, 5 to 10 mins walk to beach & multitude of restaurants. Also handy off licence just round corner. In summary a great value hotel.

Flexflex Flex flex

The reception staff is horrible and rude. Zero value for money. Breakfast is very bad. Too much noise at the hotel from the outside traffic all night long u will not sleep for a minute. It is very dirty and cleanliness is not maintained at all. Beds are very uncomfortable with wheels underneath them. The walls are paper thin so you can hear three four doors Down even. The pool is ice cold at all times. Could go on and on but in sort would not recommend anyone to stay here at all.

Katie Ranger

Lovely rooms and pool. Staff couldn’t be nicer and more helpful. They clean your room each day always smells clean. Breakfast is great and they will make you fresh omelettes to order each day. The hotel will give you an activity log and you can choose to book through them. From looking at prices online it is cheaper to do it this way. We did the camel ride, quad biking and sandboarding. It was all great and they pick you up from the hotel.

Nancy Verliefde

What a nice atmosphere. All personnel is so friendly and gives constantly even more than you are asking for! From cleaners to waiters to animation. They just make sure you are having a good time.

James. F

Oh yeah! I remember this hotel when we used to stay for one week on the 24th of August 2009. Absolutely shocking n horrible on the first day when we arrived. Our room n there was old fashion n outdated furniture made from the 90s couldn't lock the balcony door. Hundred of fairy flies all over in bathroom. We have been complaints n the next day, they offer us to move to another room which is feel more safe n secure. But room is still outdated n old fashion n no air condition.. Food in the hotel restaurant absolutely awful n bland n same everyday. Orange juice is not juice, it's made from orange powder. Fizzy drinks at the bar Coca-Cola n Fanta are fake brand. They are not the same as you can tell the taste difference when you buy from shop. Some spirits are poison. Beers alcohol have water down Our daughter when she was 13 years old n she saw a cockroach came out of salad bowl in the hotel restaurant. After 3 days later, We fell ill n diarrhoea. We did not been to restaurant in the hotel. So we went out of our hotel n went to different restaurants n was absolutely lovely food. Cockroach everywhere n even dead cockroach floating in the pool. Hard to find a reception staff. Most staff looks really fed-up n can't be arse to help.. Absolutely shocking n horrible hotel overall. HOTEL FROM HELL ☠☠🤬🤬 P.S... We did want to go back home after 3 days but no flight available on that week..

Trevor Mitchell

A tired and dated holiday complex that needs some updating. The WiFi is almost non-existent and this makes electronic communication difficult. There is a problem with the gulls that gather around the swimming pools and this will prevent a return. The food was good in all restaurants and the hotel rooms a little dated with old Tvs and dated bathrooms. The management is poor and hard to find, with the reception personnel lacking in basic hotel service needs.

Dat Meenjeniet

Well, it’s cheap and the location is pretty great. Close to the beach, shops and restaurants. The rest is pretty much abismal. It is very run down and old. Seems like there where no updates and maintenance since the 90’s or something. I don’t know why some reviewes say the food is good because it is awfull. Almost no choice, everyday the same stuff and it is just very very bad. Seriously, you only take the all-in for the free booze and nothing else. In the room, almost everything was broken and moldy. So if you don’t care about quality whatsoever and just want a cheap stay, this is the place for you :).

Paola

Overall good, all facilities available, very slow service for our standards. Cheap but clean and pleasant. Everybody from staff is very engaging. Good location, great atmosphere. Agadir is disappointing, therefore Tamlelt is a good place where to spend your time.

Lisa Fritsch

Excellent hotel with beautiful park, nice rooms with beach and sea views and very friendly staff - to very good prices. We booked a double room with half board included, the breakfast and dinner is from 7 to 10. Lots of choices and yummy options! Different menu each night. Fresh omelet, donuts and local food each morning. Staff even spoke a bit german. Activities and program through out the day and each evening. Kid friendly options. Unfortunately in January the pool and ocean was too cold to swim in but the sun was very nice by the pool or on our balcony. Rooms are not the most modern ones but therefore you have good prices. Everything is very clean.

Tony

Stayed here feb 2025 very clean and tidy hotel great location. Rooms are basic but everything you need.had two pools a quieter one for chilling the other had music and games to entertain.Chose to only have breakfast here which was great as cheap to eat out. Beach 5 min walk away which the hotel has its own area roped off with loungers, with lots of shops that stay open late still and out the front of the hotel too, locals were very friendly would defo go back here to stay again.

Adriana Preda

We had a great time here,the staff was very nice and friendly,the entertainment team was amazing,really enjoyed the time spent here The hotel has a great location,the back exit straight to the beach!! The food was great and the waitresses really nice,always made sure we had everything we needed!! Highly recommend!!

Orbad

We booked a room for 2 adults and 2 children. We expected one big bed and sofa but surprisingly we were allocated in the room with four single , comfortable beds. The room was spacious enough, had a TV and a little fridge. Service in the hotel was perfect. Whatever you ask for you have it. The location is quite ok. Pools are really good and big and there is always space on the sun beds. Breakfast was really nice. The only weird thing about it was ham. Just don't try it everything else was really tasty. The animation team was excellent. Usually stuff like this is quite boring but these guys were exceptional.

Waqas Ali

Nice hotel. Good service. Nice pool. Staff very nice and helpful. Only downfall. They don't seem to cater much for disable people. It needs more lifts. It's got 1 just to get to reception.

Jonny Pankratz

A good value hotel. There were a few things that required patience, but for the price it was what we expected. Our room was clean and comfortable, and they were actively renovating the rooms on other floors. The included Breakfast was great, best part.

sharareh jafari

1.The advertisement indicated an all-inclusive package, but we were informed a day before our arrival that it was actually a soft all-inclusive, which included limited drinks. The service provided was full board with only three meals and no late breakfast or dinner options. 2. The meals provided were not satisfactory in terms of quality and taste. 3. Your advertisement mentioned a gym, traditional Turkish bath, massage services, mini golf, a private stretch beach, and a 24-hour exchange. However, upon inquiry, the reception staff informed us that these facilities are not available on-site. 4. The room shown in the pictures appeared modern, but upon arrival, it was clear that it required refurbishment. The flooring was damaged, the flash was broken, and the electricity went out twice in our room. There was no telephone in the room for emergency contact with the reception, no electric kettle or coffee or tea bags, and no emergency alarm in the bathroom. 5. One of the swimming pools was green and unusable, yet the staff claimed it was acceptable. 6. The WiFi was unstable during my stay, which was clearly advertised on your website. However, when I brought this issue to their attention, the staff denied any problems with the connection. Despite these issues, I would like to commend the hotel staff for their respectful and professional conduct throughout my stay. Also, I have attached pictures from their website and from our room that we stayed in. I do not recommend this hotel.

Azhar Iqbal

I wanted to take a moment to share my experience at the Royal Mirage Hotel. From the moment I arrived at the hotel, I was greeted with warm smiles and exceptional hospitality. The staff at the Royal Mirage Hotel truly went above and beyond to ensure that my stay was comfortable and memorable. The rooms at the hotel were spacious, beautifully decorated, and impeccably clean. The attention to detail was evident in every aspect of the room, from the luxurious bedding to the well-appointed bathroom. I particularly enjoyed the stunning view from my room, which overlooked the picturesque surroundings. The dining experience at the Royal Mirage Hotel was nothing short of extraordinary. The restaurant offered a wide variety of delicious dishes. The attentive waitstaff made sure that every meal was a delightful experience. One of the highlights of my stay was the hotel's spa. The serene ambiance and professional therapists provided a truly rejuvenating experience. I left feeling relaxed and refreshed, ready to take on the world. I would like to extend my heartfelt gratitude to the entire team at the Royal Mirage Hotel for making my stay so enjoyable. Their dedication to providing exceptional service is truly commendable. In conclusion, I highly recommend the Royal Mirage Hotel to anyone looking for a luxurious and unforgettable experience. The hotel's commitment to excellence, combined with its stunning location and top-notch amenities, make it the perfect choice for both business and leisure travelers. Thank you to all the staff from Security, chef and the Reception and front of house team. Thank you once again for your outstanding hospitality. I look forward to visiting the Royal Mirage Hotel again in the near future. Warm regards, Azhar iqbal

Kam

Excellent place to stay if you do visit agadir the staff are so amazing and well professional made a stay very welcoming excellent breakfast and dinner served only issue I did have was my heater in my room wasn't working correctly other than that the stay was so amazing will definitely visit again

Leena Nawaz

We were at Agadir Beach Club first and the service there was absolutely terrible. Me and my husband refused to spend another night so we decided to book another hotel. We came across royal Mirage Agadir. It was the best decision. Honestly, staff was amazing, food was amazing, rooms were amazing, management team was amazing, everything was perfect and the facilities were amazing. Especially, Arhab, Lubna and Saad. Lubna was so amazing. It was my birthday, and she supported my husband in planning the best birthday surprise ever. She got a professional balloon decorator to decorate my room. She was so involved and the sweetest lady and made my birthday so special. I enjoyed my stay and would definitely recommend. The entire staff team is amazing and so happy jolly🩵

Frances Lamarra

My experience was very good. The food was excellent but the dining room would benefit from a bit of reorganisation. Housekeeping was excellent. The Animation team were charming and engaging. Abdel is an amazing dancer and singer! The exercise class was definitely a bonus. Those guys work very hard to include every guest. Maintenance arrived promptly when I had a problem. Every member of staff did their best to make guests happy

Jabray Jay

Experiences here vary, like the rooms seem to. We loved our stay, the room was wonderful, so spacious and the beds very comfortable. Staff were incredibly hard working, and the breakfasts were fantastic. Lunch and dinner changed menus, my favourite was the night they served Moroccan cuisine. The pool was lovely, and the general vibe of the hotel was very welcoming. Guests were a diverse mix when we stayed, and we felt very comfortable wearing hijab and full swimwear. There is some construction in parts, and yes, the entertainment is noisy from 9-11pm, as our room faced that area. But it was fine after 11, and with the overall value for money, I am not complaining. A lovely family holiday, thank you! I wish I'd remembered to tip the breakfast chefs, they work so hard.

Geofrey Jefferies

It wasn’t the best experience staying at Argana hotel am afraid, we had to change rooms 3 times during our 7 day visit, and even when we got a better room we couldn’t take a nap in the day because it was constant construction noise just outside our room The water is not hot in the shower my children’s shower and toilet broke and it took a day to get it fixed, all the food is cold and they don’t provide a microwave, there is no iron or kettle in room if you want something ironed you have to do it at a price and even then it will take two days. However having said that the staff are so nice and kind all the way from the cleaning staff to receptionists,

Jessica

Had an overall positive experience during my stay. The hotel is conveniently located within walking distance to the beach, which was a major plus. The food offered a variety of options catering to different tastes, though it did feel repetitive over the days with similar dishes being served. The hotel facilities were average but functional, meeting basic needs. However, the entertainment provided by the hotel could use improvement, as it was quite underwhelming. The location and general experience were enjoyable.

Mudit Sukhwal

Customer service at reception is very very Bad experience. We went as family checked in late night our room was booked as a family room with balcony and quiet room due to kids. When we checked in we were given room close to main road so it was too noisy. Went to reception with the proof of room we booked online with balcony we were told very rudely that no room is available and if we don't want to stay in the hotel we can leave at 11pm night time. Then we were promised next day morning at 9am will get the room we booked. Next day same receptionist and start arguing saying the room will be ready in day time at 2pm we remined about the promise made of getting room in morning and we couldn't sleep all night due to vehicle noise all night from main road traffic so we want the room we booked and paid for so we can rest. But she keep arguing and asked us to satay in waiting lounge from 9am till 2pm if we can't stay in the room we were forced to stay. After a long argument we were send to see the room with balcony it was getting ready and got room next day after no sleep on day 1. When you go first time in a country never been before you look for better customer service and what you paid for. But this experience was worse when you get response to leave the room and find out new hotel of our choice at 11pm night time because we didn't get the room we booked. Will never recommend this hotel to friend and family. Please watch after this review the hotel will arrange good reviews to get my review at bottom and keep same star level.

Niclas Eliasson

Location: Really nice. Close to the beach. Nice walk by the beach in both directions from the hotel. Rooms: Very simple but clean and smells good. Beds are quite hard. Blankets not super nice. Free shampoo and shower gel every day but no free water. Restaurants: We tried both the buffets and they were generally good. One day out of five I didn't find anything I liked. Breakfast is good. Tried the meat at restaurant Roma and it was terrible. Most of the other food was good. Staff: Really nice overall. The major downside with the hotel is the prices for water/soda/beer. In the end I was pretty annoyed with the high prices.

michael clayton

Just spent a week around Valentine’s Day not knowing what to expect after reading some mixed reviews of the hotel. The hotel is really nice Art Deco (ish)style building with an amazing frontage and a very welcoming foyer area. Our room was clean and tidy with a view of the pool and suited our needs completely as a basis to explorer the beach and local area. The friendly housekeeping staff provided excellent service. We only purchase bed and breakfast and the food was of good quality, the waiting staff were very attentive and very friendly. The Animation team were very friendly and full of fun around the pool and in the evening, special thanks to Jaguar, O’mama and of course Freckles. We will certainly be coming back to see you again soon Mick and Lavinia

Mohammed Ali

We almost stayed here after booking.com messed up our hotel booking somewhere else, but after viewing the rooms and hotel we opted against it, there's a weird smell throughout the hotel and it's dark and erie in the corridors all that's before we viewed the room, when we got there same smell and no ac rooms look outdated everything old. So we moved on and got an actual 5 star hotel for much cheaper than this one on b&b which was worth it.

Wave Rider

Stayed for a week in January. The hotel location is very good, next to the beach, and food places Mc D, Pizza Hut etc on beach front. easy to eat in or out. The room was a pool view and a good size, clean and well maintained. The staff are very friendly across the hotel and helpful. The animation team always have a smile and chat. The food is good but could do with a variation in the week. Breakfast has very limited cereal options. I was half board and option to eat lunch by pool or evening in restaurant was good, There was always so much food. Next time I will go for room and breakfast for the flexibility. The pool I a good size and pool staff very helpful with towels, beds etc and no issues getting a space at the time I went. The hotel was mainly older retired people. the pool music was on the same playlist everyday which people were complaining about. Needs better music and a change each day. The evening was live singers catering for the senior people. There is a cash machine and bank device in the hotel. The cash machine charges a small fee to get money out. I noticed loud music on one night which seemed to be from outside the hotel the music inside the hotel was not a problem for my room so it was not an issue for sleeping. The one issue people had as the hotel charges a lot for water with the meal, when you can get water at the shop outside for a fraction of the price but can't take it into restaurants. I would have liked more Morocco option in the min restaurant as I did not want to pay a supplement to eat at the other restaurants. Seagulls are a problem especially if people order food by the pool the hotel needs to improve the seagull defense across the whole outside. WiFi it was ok, I needed to connect to a different network in different parts of the hotel but it worked fine when I did this..Overall the hotel provides value for money, people who have been several times said the standards had dropped but they still return. A good relaxing break for a week for me.

Ahsan Khan

My stay at Agadir Beach Club was extremely disappointing. This hotel is focused solely on getting money out of guests without providing the quality or service you’d expect. The food was tasteless and lacked variety, leaving much to be desired. The service was abysmal – any requests took an unreasonable amount of time to be fulfilled. The rooms are overpriced, and the lack of internet is misleading, as their advertisements claim it’s available. You will need to buy a sim from a local shop if you want Internet. A particularly upsetting incident occurred when my daughter had an accident. I called reception for help, and instead of assisting, they laughed on the phone – an appalling and unacceptable response. I also saw a couple of cockroaches in the room and reported the reception but they did nothing about it. The only redeeming factor is its good location, and I did meet some friendly staff in the café. However, the hotel itself is old and uninteresting. There are far better options in the area for a lower price. I would never return and strongly advise others to avoid this place.

Marco Maria Marcolini

Hotel Timoulay is a western style hotel in Morocco. So you should not expect any Moroccan traditional furniture or food. Nevertheless, our suite (107) was amazing: large, comfortable, neat and with an enormous bed and bathroom. We appreciated it. The position is near the seaside promenade even not directly on it. Nevertheless you can see the ocean and the sunset. I think this is a good place. The dinner and the breakfast were good, western style too. Overall, it worked well for us.

Jonathan Surridge

We had a lovely stay. Very clean and comfortable room, ours overlooked the pool, and very friendly staff. It is about a ten minute walk to the beach, and a few minutes by taxi into the city centre. Breakfast was good, and there is a pool side menu (which is also available as room service) and tapas at the bar. Would love to go back.

Neil McGuire

Make no mistake, this is a 4*package holiday hotel, and it shows as soon as you're inside. It is not a 4* hotel on its own merit. It's clean, rooms are big, but there's definitely a feeling of monotony, it's not particularly next to the beach and surrounded by similar hotels or building sites. The breakfast was okay, some unusual food choices for the morning, such as country soup. For the money you pay if you're not on a winter sun package holiday (I paid £109/night), it's definitely not worth it. Especially as, at 4.30am I needed to call reception to tell them to ask the staff in the kitchen to stop banging doors as it reverberated through the entire building. It's best for couples or families too.

Ellie Rogan

We had the most amazing 3 nights at Timoulat Hotel and Spa. The hotel has a feeling of incredible luxury and restfulness that you get with some big hotels but the friendliness and warmth of a smaller hotel. The staff at reception were always incredibly friendly and nothing was ever too much of an ask. The room was spotlessly clean and massive! We got a suite which was worth the upgrade space wise as we had a bathroom each. The breakfast each morning was all you would want and the pool space was a perfect suntrap all day. The staff throughout our stay were always friendly and kind and professional and clearly actually liked their jobs which is so nice to see. We commented that we have never seen so much cleaning and care and attention at a hotel before! We would also recommend the spa facilities - the treatments are luxurious and relaxing and finished our stay nicely. About a 25 minute walk along the seafront to the most happening parts of Agadir but the quietness and the comfort we felt in the location was perfect. One thing we did notice when we were sat in the “living room” area of our suite was the noise from the rooftop bar over the road often went on until midnight, but we didn’t hear this in the bedroom and bathrooms. We will most definitely be back

Roberto Huggs

A lovely hotel with friendly and helpful staff, I went bed and breakfast, the food is amazing, don't expect the full English though as this is a muslim country, however what I did have was really nice and pleanty of choice. Staff understand gluten-free requirements and are happy to help. It's a quiet hotel, so ideal to relax by the pool, I particularly like the alcohol free Mojito ( they do serve alcohol too). There is a spa where you can get a range of treatments, including traditional hamam. The beach is a short walk away. All in all, it is a fantastic hotel and highly recommended

Ridgeback Safari

I usually don’t write negative reviews, but this hotel experience was beyond unacceptable. From the moment we arrived, we faced one problem after another, and despite informing the staff multiple times, nothing was done to improve our stay. • Dirty Rooms & Unchanged Beds: The room was filthy when we checked in. The beds were not freshly made and were full of hair, making it clear that housekeeping had not done their job properly. Even after complaining several times, the situation remained the same. • Non-Functioning Bathroom & Ant Infestation: Our bathroom did not work properly, and to make matters worse, it was full of ants. Additionally, there were moments when there was no hot water, making showers uncomfortable. • Water Restrictions: The hotel does not allow you to use as much water as you need, which is ridiculous for a place that claims to be a proper hotel. • Long Waiting Times for Drinks: Ordering drinks was a nightmare – we had to wait for hours to get a simple beverage. The service was painfully slow and inefficient. • Strict Meal Times & Unwelcoming Policies: You can only get food during specific meal times, and once those times are over, the restaurant is strictly closed. If you’re late, even by a few minutes, you are literally kicked out with no consideration. • Unfriendly & Incompetent Staff: The staff were extremely rude and unhelpful. They did not address our complaints and, in many cases, did not even speak English properly, making communication almost impossible. Their attitude was indifferent at best, and they showed no effort to accommodate guests. • Misleading Hotel Appearance & Outdated Rooms: The hotel advertises itself as something it is not. The rooms are old, outdated, and far from what you would expect based on the pictures. Overall, this hotel was a complete disappointment. The poor service, unclean conditions, and lack of hospitality made our stay stressful rather than enjoyable. I would never recommend this place to anyone – avoid it at all costs!

Christine Sarmiento

Thank you so much Les dunes D’or Me and my Husband really enjoyed our holiday and celebrating my birthday in your hotel. I don’t know why there is a lot of negative reviews here. But I am here just to share my experience, We stayed for 7days at les dunes.. room is very clean, every morning there is a housekeeping to clean the room and change all linens and refill everything, hallway is always clean and I saw some staff working to maintained all the facilities. The pool is very alive, they always provide entertainment for their guest. There is a lot of sun beds on big pool area where you can enjoy the sun. There is a pool bar that offered refreshments (but they don’t serve alcoholic beverages but it’s fine) you can have alcoholic bev from their other bars. There is also another pool for the kids/adult with slide, honestly I really enjoyed their slide 🥰 Total of 4 pools If I’m not mistaken. The food is great, there is a lot of selections. In my 7days stay I didn't see that the main dish are repeated. I really love their desserts 😋 There is a lot of tables, upon seating on the tables the waiter automatic gave you a bottle of water cutleries and napkins are ready no need to ask. Salute to the waiters who assigned in buffet area, I I can say they can manage all guest. Breakfast: it’s normal that there is a few selections for breakfast more breads, pancake, salad and other cold cuts. there is a long queue in egg station, sometime it depends on the number of guests eating on that time. There is 3 signature restaurant open every night. (Seafood/fish) (Italian) (Moroccan dish) We eat dinner on this 3 restaurant and it’s included on our all inclusive so, it means FREE. (If you don’t wanna eat at the buffet area during dinner time) But you need to book and reserved a table 1day ahead only at 4-5pm on your preferred restaurant. -food is really great can’t complain :) I also want to commend their staff LARBI from moroccan restaurant thank you so much for your help on my birthday celebration. You are really a great person and doing your job very well 👏 EZAIDA from reception, thanks for helping us to print our ticket for our flight you know how to deal with different guest and how to communicate well. EVA (I’m not sure if it’s correct) the lady who is working at entertainment with a long curly hair. She is very nice. All staff can speak english. The also have private area on the beach, lots of sun beds. There is also a security assigned on the beach area for your safety. They also have a bar near beach, near buffet area where you can stay, relax and drinks. I can say lot of the guest really enjoyed their overflowing drinks especially if you avail all inclusive :) It’s really worth the money and can’t complain.

Robert White

Beautiful gardens, beach just outside, animation team get you up to join in activities. Lots to do and see. (Big shout out to Sara).

A. Zet

Great hotel with perfect huge beach, tasty food, nice rooms. Animations could be better, but it's okay. Fully recommend!

Anas

I recently stayed at Les Dunes d’Or, and it was an incredibly disappointing experience from start to finish. The service in the kitchen was particularly awful. We had to wait over an hour for our food, and when it finally arrived, it was terrible. There were no options for kids, and the staff was unprofessional and inattentive. Despite paying for an all-inclusive package, we were shocked to find that we had to pay extra for water at the bar. The café served only unhealthy Nescafé, which was a letdown. The prices were exorbitant for the lack of service provided. The rooms were another major letdown. They were outdated, reminiscent of the 70s, and smelled bad. There was no Wi-Fi in the rooms or anywhere in the area except for the reception, which was very inconvenient. Overall, this hotel is far from the 4-star rating it claims to have. At best, it deserves 1 star. The service, particularly in the kitchen, was abysmal, and I felt like I completely wasted my money on this stay. I would not recommend Les Dunes d’Or to anyone. I DONT RECOMEND THIS HOTEL AT ALL

Rania Jad

My stay at the Amadil Hotel was exceptional! The entire team, especially the animation crew, made sure I had an unforgettable experience. They were energetic, engaging, and ensured everyone had a blast. Special mention to Rania, who welcomed me with a warm smile and a friendly demeanor. She's not only adorable but also incredibly kind, attentive, and helpful throughout my stay. Rania truly went above and beyond to make me feel at home. The hotel's beautiful rooms, excellent amenities, and stunning views only added to the perfection. But what truly sets Amadil Hotel apart is its remarkable staff, like Rania, who make every guest feel valued and cared for. Thank you, Rania and the entire Amadil Hotel team, for an amazing stay!

sarry satheez

The entertainment at this resort was one of the best I have experienced. They kept us entertained throughout the day with pool activities, games, themed nights and opening the dance floor. They made us feel so welcomed throughout our trip and went out of their way to make it special. The entertainment team were the best part of this resort! The restaurant and bars were lovely too! Pool and water slides are great fun and this is very family friend! Hotel staff were very accommodating! Very well located resort near all the best landmarks!

Rosharme Neubronner

We had an incredible stay at Hotel Amadil! The highlight of our trip was definitely the amazing animation team. They made every day so much fun with their engaging activities and lively energy. From morning exercises to evening shows, they truly made our experience unforgettable. The staff was friendly and always ready to help, and the atmosphere was warm and welcoming specially Rania. We can’t wait to return soon and make more wonderful memories. Highly recommend it to anyone looking for a great vacation!" Let me know if you'd like any adjustments!

Sara

The hotel is very clean and well organised. The staff are so lovely and wonderful to talk to. They do shows every night and work very hard on them. They have a lot to choose from for breakfast, lunch, dinner. During the day when your at the pool they will do some activities that you can choose to do. Overall this is an amazing hotel and I will be definitely coming back!

Neubronner James

I recently had the pleasure of staying at Amadil Hotel with my nephew, and it was a fantastic experience from start to finish. The hotel offered great facilities, with a welcoming atmosphere and plenty of activities for all ages. But what really stood out was the animation team. They were incredible, especially Rania, who went above and beyond to make sure everyone had a fun and memorable time. My nephew absolutely loved the entertainment, and it really made our holiday special. Highly recommend Amadil Hotel for a family-friendly getaway!

Faye

We recently stayed at the Allegro for a 3 night break. The rooms were spacious, clean and serviced daily. There was a small fridge in the room and bottled water on our arrival. Staff throughout the hotel were exceptionally friendly and helpful. The buffet style restaurant was great. There were local dishes daily and the food was varied including tagines, lovely salads, and freshly made pizzas. I don't eat meat but still found plenty of choice. I really enjoyed the freshly made smoothies at breakfast too. Occasionally some dishes weren't that hot but there was a microwave we used to warm up a couple things. The local beer and wine was nice and included in the all inclusive. The entertainment team did try to encourage us to join in with actives round the pool but when told no ( we planned on laying by the pool and nothing else) they respected this. Again, they were a friendly team. Overall we thought the Allegro was a great hotel, excellent value for money and plan on returning later in the year.

Vanessa Da Silva

Everyone wants something different for their holiday but for us this hotel was brilliant. The rooms had all we needed, lovely beds, towels changed every day. We appreciated the well kept garden areas. We enjoyed the food, varied, cooked well and great friendly staff. Location close to the beach and sunbeds provided which suited us as we prefer the beach to the swimming pool. We would definitely stay there again. Thank you

Martin Edmunds

The animation team made our holiday absolutely unforgettable! Their energy, creativity, and dedication to entertaining guests were truly exceptional. From the fun-packed daytime activities to the lively evening shows, they kept everyone engaged and smiling. The team’s enthusiasm was contagious, and they made sure there was something for every age group to enjoy. A special shoutout for their incredible performances—they were professional, engaging, and so much fun to watch. Thank you for making our holiday so special. Highly recommend this team!

Elena Soper

We had an amazing stay at the Allegro Agadir. It was a perfect January getaway. We loved all the food variations and theme nights. The animation team were great at getting people up and involved in lots of activities which meant we met people from lots of different countries and there was always something to do! They were a lot of fun to be around and they're an asset to the hotel.

Karolina Frączek

hotel in a very good location with very good and helpful staff. nicely decorated rooms, comfortable beds. very good food and unlimited access to bottled water. animations by the pool and interesting in the evenings. from the football pitch to the promenade and to the city. Taxis are easily available in front of the hotel. Agadir is a beautiful city with a wonderful beach. I definitely recommend this place

Caro Anna

Had an amazing time at Hotel Tafoukt in Agadir! The hotel is right on the beach, offering stunning views and easy access to the sea. The entertainment is fantastic, with a great team keeping the atmosphere lively, and there’s a club with a DJ every night until 5 AM! The food is delicious, with plenty of options to choose from, and the staff are incredibly friendly and helpful, always making sure guests feel welcome. The location is amazing—perfect for a fun and relaxing getaway! Highly recommend this place for a great holiday experience!

Marek Struk

This place is the perfect start to visit Africa! The service is very good with lots of entertainments. The food is delicious! Near the hotel is a beach with dedicated area for hotel guests. Amazing views. Finally, each evening there were different shows.

Sarah Martin

On arrival we were met with loud music, drunken people and informed we were in our room for just one night before they would have to move us. Luckily this was a one off. We had already booked and paid for an excursion the following day so were told to make sure everything was packed and they would move us while we were out. The initial room was a family room, it was beautiful, large and clean. Whilst out we were moved to another room which would naturally be smaller as just 2 of us. Again it was a nice room, good size and clean. Some minor repairs required but by no means affected the stay. All of the staff (apart from the odd one) were so polite, hard working and couldn't do enough for you. We paid all inclusive and are non drinkers, the rooms had kettles but only provided a satchet of coffee for the first night. The hotel is nicely located and a stones throw from the beach and local shops. It can get very loud at night from other activities outside of the complex which is no fault of the hotels. There is a large variety of Moroccan foods to choose from that are available during 3 different times per day, breakfast, lunch and dinner. The communal areas of the hotel are beautiful, a large seating area which all feels very opulent.

Maiara Oliveira

Great location - right next to the beach. Hotel also owns a private beach section with its own chairs and staff. Room service - available everyday without fail. Housekeepers were very nice, one even helped me with my back zipper! Food - variety of food however it will depend on the day but most of the time if you’re a picky eater like me, you’ll find something for you and if you don’t, there are lots of fast food places and/or restaurants nearby. Entertainment- lots of entertainment throughout the day and in fact the entertainment team can be quite persistent for you to join the activities but it’s okay to tell them if you just want to relax Services - there’s actuality 2 bars available, on by the beach and one indoors which I sadly only found about on my last night. There is also an ATM on site if you need to withdraw cash.

Line Hauskevåg Gjertsen

The staff came into our room unannounced at 04:00. Didn’t apologise. We both also got severe food poisoning 4 hours after we left the resort. Which we couldn’t have gotten from anywhere else as it was all inclusive and we didn’t eat or drink anything from outside the hotel. We tried several times to get in contact with the hotel after our stay to complain, but no response.

Vadh Rajesh

My wife and I had the pleasure of staying at this hotel during our recent getaway from the United States to India and then to Morocco. We were fortunate enough to be upgraded to the luxurious room 1615, which exceeded our expectations in every way. I would like to extend my heartfelt gratitude to the reception staff, particularly" Hasan", who went above and beyond to ensure our stay was nothing short of exceptional. His warm hospitality was truly impressive, and we felt welcome from the very first day. The entire hotel staff were friendly and courteous, making our stay a truly unforgettable experience. We look forward to returning to this wonderful hotel in the near future and would highly recommend it to anyone seeking a luxurious and memorable getaway.

Amanda Powell

On the whole this is a good value hotel in Jan/Feb for a family winter holiday. Agadir daytime weather is perfect. Hotel Front Office Manager is great along with most of the staff including the cleaning ladies, porters and Animation Team. They are friendly, courteous and hardworking. Very clean hotel, nice modern spacious bedroom en suites. If you are a light sleeper use earplugs as the windows are not soundproofed as Agadir never sleeps until 6.30-7.30 am, including the seagulls!

Анна Гавренкова

I had an amazing experience at this hotel! The food was absolutely incredible—delicious and full of flavor. The hotel itself was spotless, with great attention to cleanliness. And the animators? They were simply outstanding! Their energy, creativity, and enthusiasm made the stay even more enjoyable. Highly recommended!

Sadie Henshaw

Just returned from a short break to this hotel. Hotel is spotless more 5 star. We had two large rooms which were connecting so for a family of 5 this was perfect. We used the spa, had pedicures and massages so highly recommend the ladies were lovely. The animation team were great to getting everyone involved. Shout out to Ananoir he was very friendly and helpful. Bar and restaurant were immaculate the staff are so helpful and on hand for everything. The food is outstanding a massive selection all day. Including for kids so pizza chips etc.

Salma Shaheen

I visited this hotel last week with my partner and 2 kids. I cannot compliment this hotel enough !!!! The staff were just amazing !!! So friendly and polite. Always there to help you. So kind to my children. There was always food and drinks accessible through out the day for kids as well as our selves. Rooms were nice. Well equipped. Definitely more than a 5 star hotel. I will be coming back to agadir and staying at this hotel again. Thank you so much guys for making us feel so welcomed.

Nadia B

Honestly one of the best hotels I’ve ever stayed in! The scenery, the vibe, the ambience everything was 10/10. The staff are so lovely especially Layla and Mariam from the market who made our celebration special and our stay even better. We had a very easy check in and check out. The location was a bit far from main Agadir but the resort itself was enough to keep us entertained and busy our whole trip. Would definitely recommend to everyone!

Shei Moin

Overall quality of service is very poor. The receptionists aren't very helpful, the carpets in the rooms are very shabby and stained, the waiters are not attentive and restaurant service is slow. The positives are that the kids club is very good and run by friendly staff. The outside space is very nice with plenty of seating and nice landscaped areas to walk.

Z D (Zacitup)

During my one-night stay at this hotel, the experiences was satisfactory. My room was adequate with a private balcony and partial sea views. The Christmas dinner on Christmas Eve was particularly unsatisfactory, with the absence of any Christmas music despite the festive atmosphere. The breakfast service was equally disappointing. The overcrowded dining area and limited seating made it challenging to enjoy breakfast. On the positive side, the waitstaff provided exceptional service, which was a stark contrast to the reception staff’s behaviour. During my check-in, two reception staff members engaged in an argument with each other in front of guests waiting to be checked in. While this hotel may offer a better experience compared to my previous stay, it falls short of the expectations associated with a five-star establishment. The amenities and service do not warrant the premium price point. This hotel appears to be more akin to a four-star establishment.

Obaidur Choudhury

This is a very overrated hotel, it does not deserve a 5 star rating. At best, its a low end 4 star. If you are looking for a Golfing holiday, then this is a great choice, if you are looking to be away from the world, then its not a bad choice either. It is located in the middle of no where, no shops, no where to go for walks. It does offer a great view of the beach from far away and the sunset but i am not sure that makes it a 5 star. It ticks boxes in terms of facilities it has such as kids area, shop, spa, gym. However, all these facilities are really small. They are tick boxes. Booked a room for 3 people ( 1 child), the sofa bed offered was terrible and so uncomfortable. These sofa beds are in most standard rooms. Our earlier stay at a 3 star hotel was more comfortable and enjoyable than this. Perhaps i need to make sure i do better research next time and not get deceived by the photos. It was not worth the price for me.

Sameeya Patel

Not a 5 star and we have visited many 5 stars. The food in the evening is not tailored for children. They will make chips and pasta on request. There is nothing closeby that does not require a taxi ride for food so you are restricted. Nice for a getaway where you want to stay in the hotel. Kids club on the other hand was amazing!

don Roper

Nicely laid out, well maintained, well equipped hotel,a tiny bit frayed around the edges but nothing really worth commenting on Staff are generally wonderful and there are enough English speakers for language not to really matter (despite the large majority of guests being French) Went all inclusive and food (especially the veggie options) pretty good and fairly varied menu. Meat/fish dishes were generally pretty bland and prone to being a bit overcooked though. More like a Full Board with limited variety alcohol than a proper All Inclusive. All in all a decent, stress free stay in a relatively central location. Made by the staff (restaurant and bar in particular) and the fact that it is such good value (flight, transfer and a week's stay in January less than £350)

Gary Hunt

I am currently enjoying New Yearat the hotel. Anything lacking in refinement is more than made up for in effort. The staff are wonderful, friendly and cannot do enough to help. The effort that went into NY celebrations was awesome and the feast served was definitely a couple of stars above the official rating. Well done to the entire team.

Andrew Buchanan

I had an amazing stay at Valeria Jardins d'Agadur Resort Hotel in Agadir. The hotel is exceptionally clean, with beautifully maintained green gardens that add to the relaxing atmosphere. It’s just a short walk to the beach, making it perfect for those who love the sea. The food was excellent, with a great variety of dishes catering to all tastes. The WiFi worked seamlessly throughout the hotel, which was a big plus. The swimming pools looked fantastic, with a separate pool featuring slides, making it great for both families and adults. The onsite spa was a highlight—I had an amazing toning massage, which was incredibly relaxing. Overall, a fantastic resort with great amenities and a perfect location. We will definitely be coming back! Highly recommend it for a peaceful and enjoyable stay in Agadir!

Ella Salsbury

Had a lovely the time here. The staff were friendly and entertaining staff too. Lovely food and a variety of drinks. Even csn have a bottle of wine with meals which is nice. Rooms are lovely big shower. It has 3 pools. 1 where all the entertaining happens and if you walk to by the spa there is a kids pool with slides and another pool with a bar. It's more quite this side. Beach is not far and hotel has its own bit with deck chairs. Highly recommend this hotel for all.

Rifatcan Akbas

Valeria Jardins d’Agadir Resort is a clean and well-maintained resort, offering great amenities like a gym, sauna, and several pools. Its location is excellent—just a 5-minute walk to the beach and close to the city center. The staff are friendly, and the all-inclusive buffet includes plenty of healthy vegetables, which is a nice touch. However, there are some downsides. Water is not provided in the rooms, and guests must request small bottles at the bar. The food lacks variety, with repetitive options and disappointing desserts. Additionally, the hotel entertainment is entirely in French, and many staff and guests only speak French, which can be a challenge for English-speaking visitors. The gym hours are also limited to 8 AM to 7 PM, which might not suit everyone’s schedule. With a few improvements, like extending gym hours, providing water in rooms, and offering more food variety, this resort could be a much better experience for international guests.

Hicham Hicham

Excellent hotel with an amazing atmosphere, but what truly stands out is the surf school and Ahmed—a fantastic instructor with incredible energy and a smooth teaching style. The rooms are cozy and perfectly located by the sea. Breakfast is delicious and a great start to the day. The pool is clean and inviting, though the beer is a bit pricey. Highly recommended for surfers!

AYOUB

Excellent Service and Great Experience! A wonderful hotel with a prime location and beautiful sea views. The facilities are modern, and the internet service is stable and fast, making it ideal for both work and leisure. The staff is professional and attentive, and the overall experience was comfortable and well-organized. Highly recommend it!

Yassine Echdira

Surf Academy made my surfing experience amazing! The instructors are excellent, supportive, and really motivating. A big thanks to Ahmed for being such a great coach! Thanks to him, I was able to improve my technique and enjoy the waves even more. The atmosphere is friendly and the team is committed to helping everyone progress at their own pace. I highly recommend this surf school!

Home-Care Perfection

Currently staying at this hotel, so I am constantly updating the review as the days go by.the service is appalling, took them a whole day to set up a sofa bed on the first day, when you ask for fresh towels they take hours to bring them. The service is decreasing in quality as the days are passing. Today our room was cleaned by housekeeping yet no towels were left for us. When we called for towels they knew there were five of us staying in this bungalow yet they only provided three towels, we then had to wait Another hour for two towels. When you make a complaint, nothing is done about it. Today 30 December our bedroom in our bungalow was not touched even though the cleaner did come !! Food in the restaurant is terrible, fish and lobster was okay but red meat was terrible. For this reason we needed to order food from a local restaurant, but we were told we were not allowed to have it delivered but still managed to do so. The rooms are very basic and very used and tatty, not the cleanest hotel rooms we have stayed in. Curtains hanging off rails, walls dirts. The bathrooms are very tired and the showers are slow and have no pressure. The breakfast is not very varied, to be honest it’s not very good at all, scrambled eggs were freezing cold, they do not know how to make omelettes , very very basic breakfast. The dogs they have chained up on the perimeter sometimes bark all night and don’t let you sleep. The swimming pool is icy cold, many people have complained but no change so far !! The location is good, the beach is fantastic, it is a very quiet location but Miles from anywhere. If I was to come to Agadir again I would not stay at this resort and would not recommend anyone stays here. We still have 4 days of our trip remaining, and are hoping for the best.

Marine Didier

Thank you so much for organizing such a wonderful New Year’s party! It was truly an amazing and unforgettable experience that exceeded all my expectations. The atmosphere was vibrant, the decorations were stunning . I would like to thank faiza for her exceptional hospitality and kindness throughout the event. She went above and beyond to ensure that everyone felt welcome and comfortable. I had such a fantastic time celebrating and creating beautiful memories. I’m already looking forward to attending future events like this. Thank you again for making it such an extraordinary occasion ✨

C S

It is probably one of the best hotels I’ve ever stayed. Accor beds are the best in the world. You wake up like you were born again. The pool area is something out of the world. Beach access is extraordinary. But the best thing are the activities events they organize to create atmosphere. I can say it’s one of the top hotels in the world.

Isra Lee

I am writing to formally express my disappointment with my recent experience at your hotel. When I made my reservation on I had specific expectations based on the information and promises provided by your establishment. Unfortunately, my experience fell far below those expectations. At the time of booking, I was promised an upgrade to a room near the swimming pool, which was a key factor in my decision to stay at your hotel. Upon arrival, I was informed that the hotel was fully booked, and the only available room had a view of a construction site and was located far from the pool. This is entirely inconsistent with the assurances given at the time of my reservation. This situation has significantly impacted my stay, as I specifically chose your hotel for the promised room upgrade and the associated facilities. I find this to be a clear breach of the service standards that a guest should reasonably expect from your hotel. Given these circumstances, I kindly but firmly request a full and free cancellation of my stay, including a refund of any charges incurred. Should a cancellation not be possible, I ask for suitable compensation, such as a room that meets the promised conditions or a partial refund of the costs. I trust that you will take this matter seriously and provide a resolution promptly. I would appreciate a written response to this complaint. Thank you in advance for your attention to this matter.

rebecca ruth

The aesthetics of the hotel is beautiful upon arrival the lobby and pool area is beautiful and that’s what I think we are paying for. The room for a 5 star hotel was very very poor the shower area didn’t look cleaned properly or the shower unit was very old the bath door the seal had gone on it and poorly maintained. The blow dryer was very low quality and if I’m being honest I was scared to use it. The TV in my opinion should be a lot bigger and have options for Netflix or YouTube etc I’ve stayed in lower star hotels and the rooms have been much better than the Sofitel. I paid £430 for 2 days and the room isn’t worth the money at all. The staff was very lovely but a few times I was stopped and asked if I’m staying in the hotel? It made me feel as if I don’t fit the usual look of there guests. Location isn’t the best but taxi around the city is pretty easy enough.

Vincent Huard

I’m a platinum member and I stayed there 5 nights with my 2 children in a deluxe room on top floor. I would not go for superior room. Villas look great but more expensive and there was no more suite available. We took the half board and the food served was amazing for a buffet of this size. We were truly impressed and enjoyed it a lot. Kid club was handy to leave the children

Bakhat Yawar

This place is a gem of a hotel. The location is superb and staff are very friendly and helpful. I stayed here previously and had an excellent experience. Especially at soul and Zaytoun restaurants which both have huge variety of food which is excellent.

Ane M

If there was a 6 star handout, this resort is that good. Traveled with our little one off season, and the experience was above and beyond from start to finish. You can feel that the management and staff truly cares about the experience and that there’s a red thread and integrity in everything they do. Mr. Salerno’s food and beverage experience was stellar, lots of cuisine options not to be bored, all equally crafted and tended to. The staff (at the restaurants in particular) are so well trained that every meal was a pleasure and always had the little extra. This is a resort that has it all. No need to leave the property unless you want to, really. Rooms are quiet, spacious and with great views. The facilities at the resort itself are top, from the spa to the beach and beyond. Lots of activities from surf to horses and camels and astonishing views. The light the fire pits down at the beach bar towards sunset and it’s 👌🏽 This is a place we will be coming back to with our children many times over, and a place where you feel at ease with your children. Thank you 🙏 Until our next visit ❤️

SUZANNE WARRINER

Stayed in 044 for a week 6-13 February. The cleaners were exceptional - everything simply spotless and always a lovely piece of artwork using towels and flowers on the bed. Food in Spanish restaurant very good indeed. ALL Staff we met were simply wonderful - highly personable yet always very professional. Special shout out to Youness by the pool and the head waiter in the Spanish restaurant - the management are very lucky to have them on their team....

Zeynep

We stayed at the hotel for 5 days. The garden, beach and the hotel surroundings are beautiful. We booked the garden view room and we were assigned a room on the first floor looking at the back of the hotel towards the desert. We spoke to reception about it and showed the photos of the garden view room on booking and hotels.com to explain why we were disappointed with the room. They eventually moved us to an actual garden view room after our second night. The staff are usually very friendly and helpful but we had some interactions with staff who made us feel like they did not care at all about our experience. The prices of food and drinks are super expensive and not worth it. The spa is extremely dated and they charge for ALL spa facilities even the heated pool and steam room and they don’t even have the most basic stuff like a sauna which is shocking for a spa hotel. The spa treatments are as expensive as 5 star hotels in London. Our overall experience was good but they need real improvements because it definitely does not feel like a luxury 5 star hotel.

C S

I loved this hotel. It is really outstanding with rooms our of the world decorated in Black marble and more modern style. The spa facilities are amazing. But I have to say I prefer the other one, for me it has more personality. It is just a matter of what you like.

Emma Bradshaw

We visited at the end of November when it was still lovely and hot… but the hotel was so quiet! It was great. Two pools and the spa mostly to ourselves, and I beat my other half at table tennis lots. (Apologies to anyone who heard his disgruntled losing noises). We got room service and ate breakfast out on the balcony and I think I probably put on weight. The pastries were worth it though. This hotel had so many places to sit. Sofas to suit everyone. You could sit on a different chair in the communal areas every five minutes and still have more chairs to sit in by the end of the week. Perfect for chair lovers (and people who want a quiet read) alike.

Lorna Mclachlan

From check in to check out and everything in between, was perfect, we loved our stay at white beach. Everything was spotlessly clean. All the staff we encountered; waitresses and waiters, gardeners and reception, room attendants, chefs and concierge; were professional, courteous, friendly and charming. The food we ate was delicious and plentiful. The room was lovely and beautifully positioned. The entertainment was super. The atmosphere was relaxed and all the public areas were extremely comfortable.

Jacqui Maloney

My husband and I have travelled all over the world and I have never experienced this level of constant cleaning in and around the hotel. A special mention to our main Sana who was wonderful, leaving us little surprises daily. Food was good but typically buffet temperature, never very hot. However, the pasta station was fabulous and freshly made with your own choice of ingredients. Staff were friendly, the one and only thing I would complain about is the lack of bar staff in the main bar and table service was hit and miss. Always a long queue at the bar. My friend and her husband have booked to come in April based on my recommendation.

paul drudge

Second year and just as good as the first. Great location, lovely room with great maid service. Great food in three restaurants. Outdoor area and pool outstanding, never crowded and great choice of spots all around. Staff all very attentive and pleasant. All areas of the hotel maintained and cleaned to a very high standard. We have booked for next year already.

Angela O'connor

Beautiful hotel, very friendly staff and excellent facilities.if relaxation is what you want you couldn't ask for anything better. Entertainment staff are excellent and very funny, I would recommend you get involved in the activities it breaks up the day you will enjoy them. And that beach right outside the hotel is beautiful 👌. food was good and you will not starve 😂 plenty of choice. If you go have a great time you will not regret it.

Charlie Watson

A fantastic all inclusive hotel near Taghazout which exceeded our expectation at every opportunity. The hotel is so well kept, with everything being in good condition and staff constantly maintaining and cleaning. The complex is spread out, but not huge, creating a relaxing environment which doesn’t feel crowded. There were always many free sun beds, apart from the area around the jacuzzis. The food is amazing! Although at first glance the buffet restaurants seem quite small, there is a good variety of options which were switched up each day and there were never issues with seating. We were always satisfied, apart from a seafood paella which was a little bland. Drinks were all very good, although sometimes some very strong cocktails! There is easy access to the beach, which was beautiful and so clean. Finally the staff were so friendly, attentive and welcoming. Staff members remembered specific requests or details when you really wouldn’t expect it. Great people! Overall a great hotel for a relaxing all inclusive, would definitely recommend.