Agadir

Savannah Spence

Had such a wonderful holiday with the girls at this hotel. Every employee was so polite and accommodating. The hotel is so clean and pretty, great facilities and the beach near by was lovely for morning walks. Would happily come back and would recommend to families or groups of friends. It’s in a great location and has lots of lovely bars and restaurants near by. You feel really safe and welcome in the hotel, we were all at ease and could really relax. Thank you for a wonderful holiday.

David

It is a beautiful hotel with heated swimming pools. The food is diverse with lots of choices, very delicious. Besides the buffet restaurant, there is an option to eat at a Morocco restaurant( pre-booking needed, very easy to do). There are free wines, beer and other beverages. The staff are very friendly and helpful. We arrived at 13:00, and the reception staff are very considerate to let us go for lunch first and then check in. This is very nice 👍 Highly recommended!

Donna Lawrence

From the minute you walk in its lovely. The staff really want to help you have the best time. The entertainment staff come and chat and sit with you, dance with you. Play uno with you. The food is cooked fresh to order in many parts of the main restaurant. Beds are really comfy. We had a side view family room with partition, the child's part has no plug sockets but apart from that it's lovely. Patio to sit and watch the sunset over the sea. Shows every night different ones.

Yvonne McCusker

Although we made the best of our holiday and the entertainment staff, dining staff were all amazing, however.... The reception staff and management let it down. My husband became seriously ill during the first night and staff were unable to help with first aid or even willing to come to the room to assist. Hence the reason for the low rating. You really become aware you are a number very quickly!

Kath

The hotel and staff are amazing. So happy and friendly, nothing is too much trouble. It is wheelchair friendly and accessible. Pool has shallow steps to get in and out and a good handrail. We were given a pool level room, which was great for getting around. Lifts up to reception and restaurant, no problem. room was lovely, clean and fresh, and serviced every day. The food was amazing, so much choice, The fresh doughnuts at 4pm were to die for. Great choice of drinks and good cocktails waiter service if you want it. The only thing that lets this hotel down is the evening entertainment. Whilst the dancers are very good, it's the same thing every night with different costumes. Needs more variety and interactive things. There is a guy singing on the terrace who is very pleasant to listen to but again gets a bit samey and it gets very crowded so you have to be there early to get a table. There is nowhere really to dance and let loose. I would recommend this hotel to anyone and will definitely be returning in the near future.

Elizabeth Hassani

This hotel is very dirty. The rooms are very unsafe. If you’re with children the people that work there especially the woman at the front desk and one of the workers a male are very rude wouldn’t help us up to our rooms with the suitcases. This hotel needs to be demolished. It is very unsafe and dirty.

aris vatidis

STAY AWAY FOR YOUR OWN HEALTH ! We checked in for 1 night on the 2/12/24 Checked in at 12pm checked out at 12:10pm on the same day. Room was not like the Booking.com photos. It was more like a grim studio that would have passed for a 1 star in the 60’s! The bath/shower, you couldn’t have stepped foot in! Leaky toilet. We are pretty chilled and easy going but this place gave us the shivers. There was a cute kitten chilling next to a used condom on our terrace. As we were leaving other guests had told us about cockroaches in their rooms and collapsed kitchen units that fell over and smashed their sink in front of their eyes. When we told reception that we were checking out, he asked “why”, I just looked at him and said “you know why” which he responded to with a laugh. Would not recommend. There are cheaper places just outside Agadir city that are worlds apart from this place!

K B

Location great, most of the staff great, no wifi in the rooms, the hotel and rooms very outdated and worn off. Upon arrival we had to wait 3 hours to be taken up to our rooms, they weren’t organised at all. Although the staff were attending and cleaning every day those rooms just refused to be cleaned, our toilet broke and so we had to go and search for someone to repair and and it was hard to communicate, only the receptionist could speak some English. Finally the breakfast was very limited as if you’re at the army or something. I really wouldn’t recommend, if I knew I’d have paid something extra and be more comfortable.

Kristian Morelos

Their internet was intermittent, and they provided no towels! I didn’t take any photos as I was appalled by the condition of the hotel after driving 9 hours. I would not recommend this hotel. The only positive thing I can say is its location next to the beach

Miguel Carvalho

The location is great, located in Founty very closed to Agadir Beach, a lot of restaurants, shops and even a small souk available at a distance of a 5 minutes walk. The staff is very very friendly and the pool area is good. And the rooms have a great size. However, the hotel is very outdated, it shows signs of degradation and it's not very clean even though the cleaning staff it's cleaning every day. The rooms and not very secure, there's no air conditioning or any kind of air circulation system, the windows are made of simple glass and they have some cuttings, that allow all kind of noise and bugs to enter even with the windows closed. There was no WiFi during my long stay of 7 days for work purposes - when asked in the reception they were always in maintenance and the technicians would deal with it on the next morning (never happened). The bed sheets were dirty and the mattress was very thin even though comfortable.

Daniel Dedu

Staff was incredibly helpful, the room was spacious and it had a great view of the beach. really good value for money and it was walks distance to everything you could possibly want to do in agadir. they also have a nice pool and hair dryers and a/c for anyone wondering - my gf was scared she may need her own but they had one here so hopefully this is helpful to someone whos booked it and uncertain

Jabed Ahmad

Room services are very poor, corridors are not clean at all, only 1 lift and only 4 people can go at once you have to wait long for the lift, AC doesn’t work properly, water leak in the toilet, they don’t provide enough toilet paper and towels, breakfast with very limited items , location is not good at all 6km away from city centre and seaside 30 minutes walking distance so not close to the hotel and most important thing is Omega hotel Agadir is not a 4* hotel its a 3* hotel i have attached a evidence below you can have a look

IAM Nykira

Amazing hotel for the price, great room with views & accessibility to real Moroccan culture close by as well as the tourism section. Nice facilities yet I did get stuck in the lift once.

Marwa Maghraoui

Pretty 3 star hotel, with a pool and a restaurant and a few other services, the food isn't always good it's overcooked and overripe sometimes, the rooms are nice and spacious, the beds are comfortable but some of the showers are broken. A thing that I loved was the soft music playing all around, even in the elevator. Overall, it's good but not great.

Mike Boss

Friendly staff ,clean lovely food big rooms will be back again

Kieran Kenneally

Can’t praise this hotel highly enough we had a magnificent stay. Definitely not a 4 star as stated perhaps a 3 star. Staff were brilliant and friendly and couldn’t do enough when asked. The reason I didn’t give a 5 was because the shower area was very dated and needs a revamp. Breakfast was lovely nice choice of Moroccan and European tastes. The pool area was great where you could have snacks delivered to your recliner and table. We spent rather a happy hour relaxing there. Would we return ? Most definitely we loved the vibe and friendliness and the short walk to the promenade and beach.

Katie Ranger

Lovely rooms and pool. Staff couldn’t be nicer and more helpful. They clean your room each day always smells clean. Breakfast is great and they will make you fresh omelettes to order each day. The hotel will give you an activity log and you can choose to book through them. From looking at prices online it is cheaper to do it this way. We did the camel ride, quad biking and sandboarding. It was all great and they pick you up from the hotel.

Robin Dawson

Large hotel in excellent location. Stayed for a week on bed & breakfast basis. Room was clean with large bed & bathroom, fridge. Cleaned every day & towels renewed daily. Breakfast was buffet style with wide choice of hot & cold dishes, also eggs & omelettes cooked to order. Pool area exceptionally clean. Staff friendly, anyone saying not so needs to learn some social skills & some basic french or a few words of Arabic, it's appreciated! Location is very convenient, 5 to 10 mins walk to beach & multitude of restaurants. Also handy off licence just round corner. In summary a great value hotel.

Raaj Ray

We missed breakfast a 3 days out of the 4 . When we made it for breakfast they ran out of soup , the continental breakfast is not worth it. The kitchen staff are dismissive , however the overall staff and service , cleaners and reception were lovely and did their job great. Security on the doors 247 which made it safe too. The pool was too cold to swim in December but the area was clean and scenic for pics . Overall the hotel was very clean and hospitable . Over the road from the beach. You just pass beggers outside down the road so make sure you have loose change all the time as they are outside the shops up and down the road and down the footpath to the beach across the road…so be prepared to hounded by kids begging . I even had a cute 3 year old hug my leg and give me a rose lol which was cute. So be prepared . The hotel is great nice though.

Yvette Ceaton

My partner and I stayed here last week for 7nights with breakfast. Room was clean, we had pool view, great view. With the window open at night there was traffic noise, some noise from doors closing and on our last night a man was shouting at his partner on the floor below which was disturbing, but the reception staff were very good, short walk to the beach but having to cross a road. Pool area was clean and plenty of shade from the lovely trees, staff in the pool bar very attentive. Breakfast was ok and 2 lovely lady’s making omelettes or pancakes to order, didn’t have diner in the restaurant but found some lovely restaurants nearby, small convenience shop next door. Only thing I missed was having a kettle in the room, room cleaned and towels changed everyday. Pool towels available at the pool bar. WIFi was excellent in the room and by the pool. Even a library where you can drop off your book and find another one.

Asif Solkar

We had an apartment which was quite dated. From my room there was a lot of noise from outside disturbing me but this stopped around 11pm. It could've been a bit cleaner. The breakfast was very good with freshly made crepes, omelette and pastry amongst other usual items. Get there early as it can get busy. The location is good but a bit of a walk to the beach down some steps

Elif Kyle

We had a great time! Although the weather was foggy for days we enjoyed our stay. We were super satisfied with the service and especially with the cleaning. The women from the cleaning service came daily with fresh towels and they were always super friendly and easy going, especially Mina, she did an exceptional job! Everyone from the reception to the bar, was as really courteous. The hotel ist located very central only 2/3 minutes of walk to the bars and restaurants.

Deborah McNamara

Review of Hotel Anezi Tower, Agadir (Room 908) While Hotel Anezi Tower is located conveniently near the beach with easy access, my stay here was a bit disappointing. Though it is advertised as a 4-star hotel, I would rate it closer to 3 stars based on my experience. The hotel is large, so during busy times like breakfast or dinner, the buffet can feel overcrowded, with long queues for lukewarm food that often lacked variety. The rooms, while offering super comfy beds, feel quite outdated, and some amenities like a fridge were missing in my room. As a light sleeper, I found the noise levels at night quite disruptive, so earplugs are a must for sensitive sleepers. Additionally, the elevators are painfully slow, which can be frustrating in such a large hotel. One of the hotel's disappointments was the gym, which only had very basic equipment. Also, the sauna and steam room in the health club aren't complimentary for hotel guests, although they do offer value for money if you decide to use them. On a positive note, the staff were all friendly, welcoming, and eager to help, which was one of the saving graces of the stay. The swimming pool area, though functional, could use a renovation to match the beautiful surroundings of the city. Unfortunately, the pictures on the hotel’s website don’t quite reflect the reality of the rooms or pool area. In summary, while Hotel Anezi Tower has a great location and helpful staff, it needs significant updates and improvements to be truly worthy of its 4-star rating.

chloe forbes

I stayed with Anezi hotel for 10 days and it was overall a good experience. The staff and really friendly, the animation team are amazing and keep everyone entertained. The lifeguard is also really sweet too! The only downfall about the hotel is the rooms, the rooms are not clean and are very outdated. We had stained bedsheets, bathroom was dirty. The cleaner does keep on top off this and you can ask for them to clean and give new bed sheets. The food was edible, it was nicer than what we thought it was going to be after looking at the reviews. There are plenty off options with the food. There is a problem with the lifts and they take forever to come. Hotel is a really good location and a couple minute walk to the beach.

Habib

I don't know how can it be a 4 stars hotel. It is 3 stars or less and not worth its price. It's one of my bad hotel experiences. The hotel is huge, so it's so crowded especially at breakfast where you find long queues as the breakfast is free for all guests and it's not that good. The hotel is too old with disgusting bathrooms and it's shocking that no soap or shampoo in the bathroom. I requested 2 single beds room, but they were stick to each other like one bed. Very slow elevators. The health club of sauna and steam rooms is not free for hotel guests. The staff is generally nice, friendly, and helpful but all bad things due to the bad management. The swimming pool area not bad. The hotel very close to the beach with easy access. Unfortunately, the rooms pictures on Booking website are not true, sadly bad hotel in a beautiful city.

Danae Anceso

The rooms need serious makeover…. They are very plain and basic and sometimes have a musty smell, clean but compared to the beauty of the gardens and all the outdoor areas it’s disappointing. My friends stayed here for their trip to see me. The staff is great! The gardens and breakfast is great! So close to the beach and all the areas to walk around. Is just wonderful: but please… update the rooms!

Alex Lynn

Me and wife went for a week first time to Morocco and this hotel So did not no what to expect Soon as we arrived at hotel was such a warm welcome helping us with luggage and offering us drinks Though out the week we was look after buy all staff there rooms are clean every day Soon as you come out the hotel you got the beach and lovely places to eat drink To sum up we got back 1am this morning and already booked to go back that’s how much me enjoyed it

Rahima Khan

Stayed here with my family ( 2 adults & 2 children) 24-29 August. The staff are very friendly and helpful. The hotel grounds is very well kept. The food was really good mostly catered towards the locals. I was hoping to see those halal cocktails sausages during the breakfast but unfortunately there wasn't but that wasn't a problem. They had an omelette and pancake. My only problem with the hotel is the room, especially the bathroom. The bathtub has mould around the caulking and there was rust around the taps and sink. The odd thing was that the toilet is in a separate room altogether, which is usually a plus however there isn't a sink in the toilet. Instead their bidai is in the bathroom and not in the toilet. I found this quite odd. It didn't make sense at all. The toilet was also big enough to include a sink so not sure who decided on this layout. The room is big we had 4 single beds and there was a half wall in the middle of the room. Which was also strange. Plenty of cupboard space and I did like the dressing table which had a light next to the mirror so for the ladies you can do your makeup well. Lastly the balcony would accumulate water from the AC outside. When I would leave the swimming costumes to cry on the balcony it would fall to the ground and soak up the water, so in the morning I had a drenched swimwear. It would be good to have a retractable string in the balcony to hang swimwear. Overall the hotel is good if you don't mind the bathroom situation and the location was perfect.

Nadia Perveen

I had booked this through love holidays. I must say the photos to show the rooms are no where near to the standards at all. I did book a standard room because on time of booking that was available. However the room was not clean at all. The toilet had a strong foul smell coming from it. The bedroom was very old and needed doing up, there was constantly so many flies. Rooms were not even being cleaned. In one area of the hotel there is no wifi I made the receptionist aware he was like well be honest in your review, so here I am. The beds were so uncomfortable I have come back and have the worst back pain like never before. I would not return to this hotel I did not like anything about it.

sandra ergardt

Nice hotel to stay,rooms are big and clean,staff friendly, if you have food included then you will get a buffet style breakfast and dinner. The hotel has two swimming pools,many activities and rigth by the beach. One disadvantage is that the hotel has no hairdryer or iron.

Tifani Bujdosó

Our stay had a few ups and downs, but overall, it was a pleasant experience. Upon arrival, the first room we were shown didn't quite match the online photos, leaving us feeling a bit uncomfortable. However, with the manager’s help, we were able to request an upgrade for the next day. The new room was absolutely stunning and just like the pictures we had seen online. The only downside was the noise from the kitchen and nearby construction works, but this didn’t ruin the experience, and we were able to enjoy the upgraded room. The food and staff truly stood out during our stay. The variety of food available was impressive, with something for every taste, and the quality was consistently high. The staff were friendly, welcoming, and worked tirelessly to ensure guests were well taken care of. A special shout-out to the reception team, who were always eager to assist with a smile. It's clear they work hard, so visitors should make sure to show them respect and kindness in return.🫶🏻 One of the highlights of our trip was the opportunity to explore local excursions, which were organized by a helpful and knowledgeable man offering a variety of options at great prices. All the excursions we tried were well worth the money, providing memorable experiences and great value. While there were some additional costs we weren't aware of in advance, such as fees for the gym or the 8-ball pool, the overall facilities were good. These small charges were easy to overlook given the wide range of activities available. Finally, a special mention goes to the animators. They were absolutely fantastic and made sure everyone had a fun and enjoyable time. Their energy and dedication to ensuring guests were happy were palpable, and they formed the friendliest team we encountered. Thank you to all of them for their hard work, and we sincerely hope to return in the future!

Jabray Jay

Experiences here vary, like the rooms seem to. We loved our stay, the room was wonderful, so spacious and the beds very comfortable. Staff were incredibly hard working, and the breakfasts were fantastic. Lunch and dinner changed menus, my favourite was the night they served Moroccan cuisine. The pool was lovely, and the general vibe of the hotel was very welcoming. Guests were a diverse mix when we stayed, and we felt very comfortable wearing hijab and full swimwear. There is some construction in parts, and yes, the entertainment is noisy from 9-11pm, as our room faced that area. But it was fine after 11, and with the overall value for money, I am not complaining. A lovely family holiday, thank you! I wish I'd remembered to tip the breakfast chefs, they work so hard.

Ibrahim Shahzad

The renovated rooms are amazing, but the shower doesn’t provide hot water as much which is unusual. The food is decent too, however you will need to pay for drinks during lunch and dinner. Also, most waiters ignore you if you ask for cutlery which shows how lazy the buffet workers are😂 Honestly I do recommend this place especially if you’re from the UK.

chele mac

Enjoyed staying at this hotel, albeit a little dated in its decor it is very clean and the food they offered for breakfast was to a very good standard, lots to choose from, would have preferred it if they offered All Inclusive. The staff were very friendly and very helpful. Our housekeeper was brilliant, cleaned the rooms and changed the towels every day. The entertainment team were also excellent, if you have young children then you will be very pleased as your child will be kept very busy with all the activities they provide. My only criticism is that it's about a 10 min walk from beach, and on way back to hotel it is up hill, so l found it difficult, I would suggest the hotel run a free shuttle service for patrons to get to and from the beach. Other than that l would highly recommend this hotel as the staff really do make an effort to make your stay a happy one. 😊

Inese Alksne

Thank you. We lived here for a week. We are from Latvia. I really liked the room, there were fantastically good people who served and great people who managed the events. And very tasty food. Sincere thanks to all of you. I didn't like the loud noise of the neighboring hotel in the evenings.

Jonathan Surridge

We had a lovely stay. Very clean and comfortable room, ours overlooked the pool, and very friendly staff. It is about a ten minute walk to the beach, and a few minutes by taxi into the city centre. Breakfast was good, and there is a pool side menu (which is also available as room service) and tapas at the bar. Would love to go back.

Ellie Rogan

We had the most amazing 3 nights at Timoulat Hotel and Spa. The hotel has a feeling of incredible luxury and restfulness that you get with some big hotels but the friendliness and warmth of a smaller hotel. The staff at reception were always incredibly friendly and nothing was ever too much of an ask. The room was spotlessly clean and massive! We got a suite which was worth the upgrade space wise as we had a bathroom each. The breakfast each morning was all you would want and the pool space was a perfect suntrap all day. The staff throughout our stay were always friendly and kind and professional and clearly actually liked their jobs which is so nice to see. We commented that we have never seen so much cleaning and care and attention at a hotel before! We would also recommend the spa facilities - the treatments are luxurious and relaxing and finished our stay nicely. About a 25 minute walk along the seafront to the most happening parts of Agadir but the quietness and the comfort we felt in the location was perfect. One thing we did notice when we were sat in the “living room” area of our suite was the noise from the rooftop bar over the road often went on until midnight, but we didn’t hear this in the bedroom and bathrooms. We will most definitely be back

Maryam

Lovely hotel, big spacious and very clean rooms. Pool area has lots of seating and lovely calm vibe. Amazing customer service, very accommodating and helpful staff. The only room for improvements will be: - Better WiFi connection in the rooms as I could only connect to WiFi from the balcony or from downstairs. -Better working iron (Although the rooms did not have iron but reception happily provided us one when we asked, but unfortunately it was leaking lots of water) Very happy with the hotel and would definitely recommend to others. Timoulay hotel staff made our holiday very peaceful and enjoyable.

Graham Stanley

Just checked out, party of four, two rooms, 7 nights. The hotel and rooms were spotless, with the rooms cleaned everyday to an immaculate standard. The free breakfast was different everyday, which we all enjoyed. The service was 10/10. The hotel is 500m from the beach has an ice cold pool and a spa service, which we indulged in twice on our stay. We really couldn't fault anything here, plus all the moroccan people were super friendly. Beautiful country and experience.

Steve Helliwell

We are still at the hotel on holiday, unfortunately my wife took a tumble having taken the cable car trip to the Citadel, (the staff there were amazing). Having got back to the hotel the staff were absolutely fantastic and without exception. They arranged a wheelchair and even sent a beautiful bowl of fruit to the room and in the evening, dinner. No one would accept any gratuities! Needless to say I will rectify that on our departure. Only one word - outstanding.

Nancy Verliefde

What a nice atmosphere. All personnel is so friendly and gives constantly even more than you are asking for! From cleaners to waiters to animation. They just make sure you are having a good time.

James. F

Oh yeah! I remember this hotel when we used to stay for one week on the 24th of August 2009. Absolutely shocking n horrible on the first day when we arrived. Our room n there was old fashion n outdated furniture made from the 90s couldn't lock the balcony door. Hundred of fairy flies all over in bathroom. We have been complaints n the next day, they offer us to move to another room which is feel more safe n secure. But room is still outdated n old fashion n no air condition.. Food in the hotel restaurant absolutely awful n bland n same everyday. Orange juice is not juice, it's made from orange powder. Fizzy drinks at the bar Coca-Cola n Fanta are fake brand. They are not the same as you can tell the taste difference when you buy from shop. Some spirits are poison. Beers alcohol have water down Our daughter when she was 13 years old n she saw a cockroach came out of salad bowl in the hotel restaurant. After 3 days later, We fell ill n diarrhoea. We did not been to restaurant in the hotel. So we went out of our hotel n went to different restaurants n was absolutely lovely food. Cockroach everywhere n even dead cockroach floating in the pool. Hard to find a reception staff. Most staff looks really fed-up n can't be arse to help.. Absolutely shocking n horrible hotel overall. HOTEL FROM HELL ☠☠🤬🤬 P.S... We did want to go back home after 3 days but no flight available on that week..

Trevor Mitchell

A tired and dated holiday complex that needs some updating. The WiFi is almost non-existent and this makes electronic communication difficult. There is a problem with the gulls that gather around the swimming pools and this will prevent a return. The food was good in all restaurants and the hotel rooms a little dated with old Tvs and dated bathrooms. The management is poor and hard to find, with the reception personnel lacking in basic hotel service needs.

Dat Meenjeniet

Well, it’s cheap and the location is pretty great. Close to the beach, shops and restaurants. The rest is pretty much abismal. It is very run down and old. Seems like there where no updates and maintenance since the 90’s or something. I don’t know why some reviewes say the food is good because it is awfull. Almost no choice, everyday the same stuff and it is just very very bad. Seriously, you only take the all-in for the free booze and nothing else. In the room, almost everything was broken and moldy. So if you don’t care about quality whatsoever and just want a cheap stay, this is the place for you :).

Paola

Overall good, all facilities available, very slow service for our standards. Cheap but clean and pleasant. Everybody from staff is very engaging. Good location, great atmosphere. Agadir is disappointing, therefore Tamlelt is a good place where to spend your time.

maria brooks

Stayed end of June and hotel is absolutely beautiful..all looks brand new..pool area spotless same as inside hotel. Room was immaculate and very modern..breakfast was lovely..plenty to choose from for breakfast..I mean who has that many choices and different breakfast every single day. Staff from reception were amazing and we had such a laugh with them..waiters..cleaners..entertainment staff all very friendly..am going back again

Ahsan Khan

My stay at Agadir Beach Club was extremely disappointing. This hotel is focused solely on getting money out of guests without providing the quality or service you’d expect. The food was tasteless and lacked variety, leaving much to be desired. The service was abysmal – any requests took an unreasonable amount of time to be fulfilled. The rooms are overpriced, and the lack of internet is misleading, as their advertisements claim it’s available. You will need to buy a sim from a local shop if you want Internet. A particularly upsetting incident occurred when my daughter had an accident. I called reception for help, and instead of assisting, they laughed on the phone – an appalling and unacceptable response. I also saw a couple of cockroaches in the room and reported the reception but they did nothing about it. The only redeeming factor is its good location, and I did meet some friendly staff in the café. However, the hotel itself is old and uninteresting. There are far better options in the area for a lower price. I would never return and strongly advise others to avoid this place.

Julie Thorne

Great place for sun sea holiday food was excellent and service at pool bar and main restaurant good Animation team great guys make you so welcome. Dated in places beautiful in others had 1 week here for a quick fair price holiday would come back again. Only criticism was seem to favour half board guests to all inclusive and could not understand being all inclusive why I had to give my room number everyday when having food or drinks even though I was wearing my all inclusive band.

Lifestyle Designers

Great staff, buffet too expensive, restaurant menu not too diverse, breakfast too repetitive (always the same) but they make you enjoy your stay no matter what. Always friendly, ready, super professional, and let's not forget the cleanliness. Very old hotel but very well maintained, despite some small issues. Overall 9.8/10. Just don't stay there too long unless you are willing to have breakfast elsewhere sometimes. :)

Hannah L

Disappointing Stay at Agadir Beach Club Hotel I recently stayed at the Agadir Beach Club Hotel and, unfortunately, it was a thoroughly disappointing experience. The hotel is severely outdated and lacks any modern charm. The interiors are dark and uninviting, creating a gloomy atmosphere that does nothing to enhance the holiday spirit. The hotel has a spooky, scary vibe, and the pervasive smell of cigarettes due to allowing indoor smoking only adds to the discomfort. Entertainment is virtually non-existent, making the stay incredibly boring. The animation team, which you would expect to bring some liveliness to the place, is the exact opposite. They are rude, unenthusiastic, and seem to prioritize foreign guests over others. They drag their feet, rarely smile, and their overall demeanor is unwelcoming. Adding to the unpleasant experience is the security guard at the entrance who stops guests from bringing in water from outside. This forces you to buy overpriced water from the hotel, which feels like an unnecessary and greedy policy. The hotel shop is another story altogether. The lady running it constantly screams and has a scary, aggressive attitude. She often talks to herself and swears, which makes the shopping experience quite intimidating. Overall, my stay at the Agadir Beach Club Hotel was a bad experience. I would not recommend this hotel to anyone looking for a pleasant and relaxing holiday. Look elsewhere for a better stay.

Robert White

Beautiful gardens, beach just outside, animation team get you up to join in activities. Lots to do and see. (Big shout out to Sara).

Anas

I recently stayed at Les Dunes d’Or, and it was an incredibly disappointing experience from start to finish. The service in the kitchen was particularly awful. We had to wait over an hour for our food, and when it finally arrived, it was terrible. There were no options for kids, and the staff was unprofessional and inattentive. Despite paying for an all-inclusive package, we were shocked to find that we had to pay extra for water at the bar. The café served only unhealthy Nescafé, which was a letdown. The prices were exorbitant for the lack of service provided. The rooms were another major letdown. They were outdated, reminiscent of the 70s, and smelled bad. There was no Wi-Fi in the rooms or anywhere in the area except for the reception, which was very inconvenient. Overall, this hotel is far from the 4-star rating it claims to have. At best, it deserves 1 star. The service, particularly in the kitchen, was abysmal, and I felt like I completely wasted my money on this stay. I would not recommend Les Dunes d’Or to anyone. I DONT RECOMEND THIS HOTEL AT ALL

Christine Sarmiento

Thank you so much Les dunes D’or Me and my Husband really enjoyed our holiday and celebrating my birthday in your hotel. I don’t know why there is a lot of negative reviews here. But I am here just to share my experience, We stayed for 7days at les dunes.. room is very clean, every morning there is a housekeeping to clean the room and change all linens and refill everything, hallway is always clean and I saw some staff working to maintained all the facilities. The pool is very alive, they always provide entertainment for their guest. There is a lot of sun beds on big pool area where you can enjoy the sun. There is a pool bar that offered refreshments (but they don’t serve alcoholic beverages but it’s fine) you can have alcoholic bev from their other bars. There is also another pool for the kids/adult with slide, honestly I really enjoyed their slide 🥰 Total of 4 pools If I’m not mistaken. The food is great, there is a lot of selections. In my 7days stay I didn't see that the main dish are repeated. I really love their desserts 😋 There is a lot of tables, upon seating on the tables the waiter automatic gave you a bottle of water cutleries and napkins are ready no need to ask. Salute to the waiters who assigned in buffet area, I I can say they can manage all guest. Breakfast: it’s normal that there is a few selections for breakfast more breads, pancake, salad and other cold cuts. there is a long queue in egg station, sometime it depends on the number of guests eating on that time. There is 3 signature restaurant open every night. (Seafood/fish) (Italian) (Moroccan dish) We eat dinner on this 3 restaurant and it’s included on our all inclusive so, it means FREE. (If you don’t wanna eat at the buffet area during dinner time) But you need to book and reserved a table 1day ahead only at 4-5pm on your preferred restaurant. -food is really great can’t complain :) I also want to commend their staff LARBI from moroccan restaurant thank you so much for your help on my birthday celebration. You are really a great person and doing your job very well 👏 EZAIDA from reception, thanks for helping us to print our ticket for our flight you know how to deal with different guest and how to communicate well. EVA (I’m not sure if it’s correct) the lady who is working at entertainment with a long curly hair. She is very nice. All staff can speak english. The also have private area on the beach, lots of sun beds. There is also a security assigned on the beach area for your safety. They also have a bar near beach, near buffet area where you can stay, relax and drinks. I can say lot of the guest really enjoyed their overflowing drinks especially if you avail all inclusive :) It’s really worth the money and can’t complain.

A. Zet

Great hotel with perfect huge beach, tasty food, nice rooms. Animations could be better, but it's okay. Fully recommend!

nita arin

The Service is absolutely rubbish!Most of the staff treat you like you're bothering them,compared to Marrakech the hotel staff here were so cold. It took us about 50 minutes the check in. You come in front of the staff,and they just keep looking at their computers acting like you're not there. Even upon checking out,nothing. We just stood in front of them,while they were on their computers,just gave up and left the card on the table and walked away. The Rooms are clean and spacious,but a little dated. The view is really beautiful from the rooms,as its overlooking the beach. We did only the breakfast option,and it was very limited. It was such an underwhelming breakfast,apart from the egg and pancakes station,nothing else stood out to me. Even the chopped fruit tasted weird. Never staying here again,the only thing worth it is your hotel overlooking the beach and the pool. After that,there's nothing to write home about .

Eghosa Idehen

Room show Alczar was amazing and a remarkable experience during our stay. The staff were fantastic, passionate and dedicated to their job. Overall, it was a superb experience, excellent value for money and a must return visit! The entertainment and the hotel were excellent with friendly staff. The security was excellent and very reassuring and safe! Rooms were very clean and serviced regularly.

Meekah Chadwick

Beautiful hotel with lovely workers; everything was perfect. The entertainment was brilliant, and the hotel was clean. The food was good, though it was the same each night, but you can book restaurants in the hotel, which include your all-inclusive options. The slides and pool are really fun! The hotel had a lot of character and was very lively. It was my first time in Morocco, and I will definitely be going back!

melissa Metcalfe

Beautiful hotel, great facilities. Staff friendly and so helpful. We booked 2x rooms which they ensured were in the same floor. The hotel is clean and tidy always, the staff work incredibly hard. You can exchange money at the front desk at the same rate as that day online. The food is excellent. The entertainment team were amazing and inclusive, we joined in everything, they were so much fun and there was always something to do! We even picked up some new dance steps 😊 The whole holiday was like 5 ⭐️

Nayema Jilani

We stayed here as a last minute deal and we were so glad we picked this hotel. The amenities are great especially the pools and slides. The beach entrance is very convenient as well as it being a beautiful beach. The food in the restaurant is delicious. Something different to choose from every night. Even our toddler ate well.

Patrin Garwood

Decided on a last minute short break away to Morocco and chose Amadil Ocean Club, Was greeted by smiles and very friendly staff who did everything to help accommodate us and book different activities. The hotel was lovely and just what we needed, everything is clean! Good variety of food. Best part of the trip was the extremely friendly Animation team, talking to us daily by the pool, having a joke with us and all round just a laugh! Thank you guys for being so lovely!

Danny Owen

Mid-way through a stay. The hotel is clean and well staffed. The food is varied and tasty. Love that we are able to have a bottle of wine with our meal. Whilst an Arabic and French speaking country, the staff make great effort to accommodate and generally speak better English than I can Arabic. The entertainment is fantastic - there are events round the pool every day. Plenty of chairs available during November. The entertainment staff all work incredibly hard and with great enthusiasm. Location is excellent for access to the beach and the hotel has its own private area to the right as you walk past the lifeguard hut. If you’ve never been to Maroc, this hotel and staff could be just the introduction you need.

- SE -

Everything was great. I enjoyed my stay here. There was one problem where a staff member at the canteen refused me a drink, not sure why as It was all inclusive. Overall I enjoyed it, room cleaners were really nice too.

Ella Salsbury

Had a lovely the time here. The staff were friendly and entertaining staff too. Lovely food and a variety of drinks. Even csn have a bottle of wine with meals which is nice. Rooms are lovely big shower. It has 3 pools. 1 where all the entertaining happens and if you walk to by the spa there is a kids pool with slides and another pool with a bar. It's more quite this side. Beach is not far and hotel has its own bit with deck chairs. Highly recommend this hotel for all.

Laura Mallett

I've just come back from 5 days here, 3 adults and 2 teenagers. We had the best time. The location is great, 5 mins walk from the beach and bars. The resort is beautiful, very floral and scenic. The staff were amazing, Khalid makes you feel very at home and welcome. It is mostly French speaking, but most staff speak English, especially the entertainment members who were also very welcoming and friendly. There is plenty to do, or lots of space to just relax. Food was great, lots of choice. Rooms were very clean, beds comfortable. I'd definitely return here.

Julius Giesen

This was, by far, my worst experience. During our first three nights, sleep was nearly impossible due to excessive noise from the nightclub located right next to the resort. The sound of honking taxis, loud music, and shouting people continued throughout the night. After enduring three sleepless nights, the manager offered to move us to a supposedly quieter room, but it was only marginally better—we were still woken up at 5 a.m., despite being a young couple accustomed to some noise. In addition to the noise issues, the quality of the food and drinks was extremely poor. The alcohol was cheap, and both the beer and coffee were undrinkable. We ended up eating outside the hotel for the last two days as the meals were so disappointing. The low point of our stay came on our final day at checkout when we were charged an additional €40 for a SPA service we never booked. It took the receptionist half an hour to sort out the mistake, causing us to nearly miss our flight. Avoid booking this resort—there are plenty of better options in Agadir and the surrounding area.

Sadie Henshaw

Just returned from a short break to this hotel. Hotel is spotless more 5 star. We had two large rooms which were connecting so for a family of 5 this was perfect. We used the spa, had pedicures and massages so highly recommend the ladies were lovely. The animation team were great to getting everyone involved. Shout out to Ananoir he was very friendly and helpful. Bar and restaurant were immaculate the staff are so helpful and on hand for everything. The food is outstanding a massive selection all day. Including for kids so pizza chips etc.

liam horsfield

The staff here are great especially the animation team, very friendly and willing to help. The hotel itself isn't bad, half of it was shut on our visit so no gym, spa or kids entertainment. While they say the food changes it is often 2 or 3 dishes that change daily alongside the plain pasta and pizza. Some areas of the hotel need a little TLC such as the slides and the entertainment in the lobby area on a night. All in all I cannot complain it was a nice family holiday

Brian Coleman

Probably the noisiest hotel I’ve ever stayed in. Hammer-drills going all day. Very hard to relax by the pool. Asked at reception when the noise might stop. “What noise?”, was the response. They thought it was funny that I would even mention it. What was funny was the relaxing Thai music they tried to play during our massage that was completely drowned out by the hammer-drill sounds coming through the window. The hotel bedroom was really nice though. By all means visit this hotel. It’ll be great next summer if it’s reconstructed by then.

Freddie Phillips

We had an amazing stay at the TUI Suneo Kenzi Europa Hotel, even during the off-season! The hotel offers excellent value for money, with clean facilities, a convenient location near the beach, and a good variety of food. But the real standout of our trip was the entertainment team—they truly made the experience unforgettable! A massive thank you to Katy, Sitham, Yoyo, Mouss, Amwan, Yassime, and Yimmy—their energy and enthusiasm were unmatched. Despite visiting during a quieter time of year, the team went above and beyond to create a vibrant, fun-filled atmosphere. From daytime activities to evening performances, they made every moment special and ensured all guests felt included and entertained. Traveling during the off-season can sometimes mean less excitement, but not here! The entertainment team’s dedication and positive vibes kept the hotel lively and joyful. They’re truly the heart and soul of this place, and we can’t wait to return for another wonderful holiday. Thank you for making our stay so memorable! 🌟

Bethany Roberts

Just returned from the most amazing, unforgettable holiday after staying here for a few night, the staff were very friendly and helpful made us feel so welcome and at home from the minute we walked though the door aswell as the entertainment staff always smiling and fantastic entertainment that got everyone involved and created a real good atmosphere, the rooms are immaculate with a beautiful view and so close to the beach, We tried the spa and what a wonderful, relaxing time we had. Can't wait to go back!!!

Pelin Göral Akbaş

We spent three days at Allegro. The room was good, clean, and had a big bed. Breakfast, lunch, and dinner were sufficient. The beach is just a 5-minute walk away. Allegro Beach is long and spacious, with a private area reserved for hotel guests. You can walk to the marina in about 30 minutes along the beach—it’s worth it for the wonderful sunset, which you shouldn’t miss. In December, the weather is pleasant in the sun but can get a bit chilly in the shade and at night. The all-inclusive option is a great choice, allowing you to enjoy the hotel all day and participate in some activities at the pool.

David Gill

A fantastic hotel, , all the staff were very friendly and helpful. The entertainment staff were outstanding, and were always there for a good laugh. We consider these guys as family now. And will definitely be booking again for next year. Thank you all for a fabulous experience, this made our holiday the best one so far. Love to you all.

Georgia Morrison

Had an amazing four night stay. Everything was good. Drinks not so great but good nice. The pool area is nice and can always get a sunbed. Room are a nice size and bed are so comfy. What makes the hotel is the animation team who work hard and I’ve never known a hotel with so many activities the team is a credit to the hotel they really are. We are sad to leave after some lush winter sun.

Olivia Long

Stayed here for a week late November, honestly can’t fault the place. Staff are lovely, they can’t do enough. Rooms are beautiful and really clean. Food is really nice, something for everyone. Drinks are local, but generally really nice, can be weak sometimes. Location wise, there’s not much around, we found the food places around did same as hotel. We paid £500 each All Inclusive, flights, transfers everything and were very impressed! Hopefully going to go back in a couple of years

Theo Hamilton

The animation team work hard to ensure you have the best time! They are lovely and amazing and will try to get you involved in all activities even if you are a bit introverted. They do a fun dance that you join in with! If you’re boring you shouldn’t book this hotel, be prepared to be entertained every hour of the day. Not to mention their professional latino dancing.

Marek Struk

This place is the perfect start to visit Africa! The service is very good with lots of entertainments. The food is delicious! Near the hotel is a beach with dedicated area for hotel guests. Amazing views. Finally, each evening there were different shows.

Sarah Martin

On arrival we were met with loud music, drunken people and informed we were in our room for just one night before they would have to move us. Luckily this was a one off. We had already booked and paid for an excursion the following day so were told to make sure everything was packed and they would move us while we were out. The initial room was a family room, it was beautiful, large and clean. Whilst out we were moved to another room which would naturally be smaller as just 2 of us. Again it was a nice room, good size and clean. Some minor repairs required but by no means affected the stay. All of the staff (apart from the odd one) were so polite, hard working and couldn't do enough for you. We paid all inclusive and are non drinkers, the rooms had kettles but only provided a satchet of coffee for the first night. The hotel is nicely located and a stones throw from the beach and local shops. It can get very loud at night from other activities outside of the complex which is no fault of the hotels. There is a large variety of Moroccan foods to choose from that are available during 3 different times per day, breakfast, lunch and dinner. The communal areas of the hotel are beautiful, a large seating area which all feels very opulent.

Moonbeam Moonbeam

Had an amazing time at the hotel. The staff were great, food amazing, and the entertainment spot on for all ages. I went all-inclusive. The bar opens from 10 and the snack bar from 12-5pm. There is also a part of the beach sectioned off for the hotel, which is nice as it means the road sellers aren't able to pester you. There is a decent sized pool which is cleaned daily as are the rooms.

P. Backer

I rate it 3 stars because the first room we got was above a nightclub. It was impossible to sleep due to the loud music. Additionally, there were cockroaches in the room. Fortunately, after complaining at the reception, we were able to change to a much better and quieter room. The staff was very helpful, and the food was delicious. What we liked the most were the atmospheric evenings prepared by the staff. If it weren't for the nightclub with its parties, I would have given 5 stars.

Maxine Stinton

Lovely hotel well placed for the town, shopping and the beach. Overall the food very good but breakfast disappointing. Great rooms . Only problem here is with staff. Not all but certainly the majority don't appear to be keen on the British. If you are French or morrocan you can be sure of Great friendly service. This was the opinion of many of the British guests that were here at the same time as us

Indi Jordan

This hotel and spa is fantastic! I stayed with my teenage children, and we were so comfortable and well cared for. The hotel met all our needs. Rooms are spacious. Staff are friendly and willing to help. I watched them around the pool, and even on busy days, they helped customers who needed umbrellas or sun-lounges moved. There are lots of food choices in the restaurant. We used the very convenient free shuttle service to get to the beach and back most days. The dedicated lounges and towels at the beach were a bonus, too. We booked in for spa treatments and enjoyed them too. We will definitely be back to stay here again! Thank you to all the hotel staff.

Ryan Oliver

The hotel was breathtaking and we had a very relaxing holiday. The staff were very attentive and wanted to ensure we had the best possible experience. The food was a combination of local and international food which tasted delicious and enabled me to experience the local foods. The rooms were cleaned daily to a very high standard. There was always beach towels readily available both pool side and at the beach. A regular shuttle bus service to & from the beach was very good and reliable.

Chibbie NdaZira

I recently stayed at Hyatt Place and had a pleasant experience overall. The rooms were nice and clean, which is always a top priority for me when choosing a hotel. The staff, particularly Rahim at the front desk, was excellent—his service really stood out and made our stay even more enjoyable. The food was amazing; I honestly can't complain about the dining experience. However, the hotel could improve on its night entertainment options, which were quite bland. Adding some lively activities or events in the evening would definitely enhance the overall guest experience. Overall, a great stay with a few areas for improvement.

Antwon Williams-Smith

The staff were super friendly and very help. I really enjoyed my stay over there. It has everything there. Seeing it person was really remarkable. The views of the location is amazing. I would highly recommend this hotel. Majid was very helpful and friendly. By changing our rooms and providing a taxi service for me and my friend to travel around the city

M

We stayed at Hyatt place for 5 days. First day we lost our charging cable and asked for a taxi to nearest shop as it’s in the middle of no where and you can’t walk anywhere, the taxi charged us £18 British pounds in MAD for a 5 min journey. The hotel is an absolute scam, the food is disappointing the scrabble eggs was watery the orange juice was watered down to the point you can’t even taste it. Room interior was very old run down. The spa charge you £15 GBP in MAD to use the Sauna and jacuzzi for 40 min which is absurd as this should be part of the room. I understand treatments cost money but no hotel I’ve ever been to has charged us to use to sauna and jacuzzi, the resort is boring we spent most our time in our room. The activities we booked separately saved the trip but I would never stay at this hotel again. Staff were nice but this area take advantage of tourists and charge extreme prices. Dinner was open buffet costing 660 MAD for 2 people which is around £50 GBP. Prices are too high for Morocco. I didn’t enjoy my stay unfortunately and the advertising is false. The hotel is bland

Hannah Burrow

Had the loveliest few days away, for a bit of winter sun. My partner was able to pop off for a surf and I had a lovely time by the pool. Morning exercise classes were a great way to start the day. Breakfast was lovely. Staff were all so friendly and relaxed. Would happily return!

zouheir rouaji

We had an amazing vacation, the resort the spot the staff are just amazing . Great location with a lot of amenities pool gym spa restaurant , walking distance from the village taghazout if you love surfing sun and sea this is the place to be . Price is not high compare to other resorts in the area, the service is personalized very clean and comfortable bungalows nice views. A big thanks to the staff they made our stay very special and unique . We recommend and we can’t wait to go back again we feel like home

Kat Will

Absolutely amazing! Everything about this resort was above my expectations. Visually stunning, location was perfect, cabins were fabulous, staff attentive, constantly clean, spa was fabulous, had 2 treatments. My only disappointment would be the beach which is not the responsibility of the hotel but if you’re looking for a beautiful, clear sea and beach, you won’t find it in Taghazout. Great for surfing though apparently. The yoga classes every morning are high level and well delivered and the gym is also well equipped. This is the type of resort I could come to year after year - we didn’t want to leave.

Hussien Abdo

It was a great experience. The stay was above my expectations. The room was very clean and comfortable. Towels, shampoo, shower gel, hairdryer, slippers, and everything that you might need can be found. The staff were very friendly and nice, especially Mr. Zakaria who welcomed us and provided us with all the information that we need for our stay. Many thanks to all who manage this beautiful resort.

Sebastien Aponte

The product (Bungalow) looks very nice from the outside but the interior looks very tired, it needs an overall refresh to make it appealing. The breakfast is not the biggest asset but the dinner OMG what a feast! Service is very good, all people wearing a big smile and trying the best to make you feel comfortable. To the manager: The people are the biggest asset of this hotel, help them with having a nice and tidy hard product and you’ll get a gem!

Simon Mabury

Lovely hotel near the beach, it’s a fair walk to restaurants etc and you’ll need a taxi to the city centre and other attractions. The rooms were spacious and the beds comfortable although very soft. Breakfast was plentiful and tasty with lots of choice but the food at the pool bar was terrible. The only moans (other than the pool bar!) were the slow service at The Riad bar, it was practically empty both times yet took ages to be served and even longer to pay and the pool temperature which was freezing 🥶 I’d still highly recommend though

Beard

Quite pricey, with too little personalized service for for a 5⭐️ house and for the cost. Rooms are a bit old but clean. The rooms are unfortunately extremely noisy. If a neighbor is talking, you can hear every word. Unfortunately, the air conditioning is also very loud, but luckily it can be turned off. The breakfast and dinner buffets are standard, with no descriptions of the dishes, and the staff seems overwhelmed if you need help regarding allergies or you have a special requests. Every drink during the day or at dinner costs extra and the prices were not Moroccan. Even water costs 50 Dirhams (5€). The pool area is beautiful, but by 9 a.m., all daybeds and loungers are taken—though it’s worth noting that it’s currently school holidays in Morocco and France. The spa is lovely, and treatments are well done, but there are no other activities on-site. I can’t fully recommend it; there are better or more affordable options.

Aya Ennamra

An amazing hotel with excellent service! The rooms are modern and clean, and the staff is incredibly friendly and helpful. The beautiful surroundings and relaxing atmosphere make the stay unforgettable. Highly recommended😊

Johni Hayward

Just returned from a weeks stay and I have to say, it surpassed all our expectations. The room was spacious and cleaned everyday. All of the staff were very helpful and pleasant. Food was amazing with a great selection every night. It’s not a big hotel compared to most other hotels close by but that gave the place more of a personal feel and made you feel relaxed around the pool and dining. You are out the hustle and bustle but cheap taxis can get you where you want to be in 15 minutes, so no drama there. We will be going to Agadir again and this hotel will be our number one choice.

kurram hussain

Lovely hotel the staff were very friendly. On arrival greeted with biscuits and mint tea. A very relaxing scent is in the air in and around the hotel. The lovely receptionist lady upgraded my room was very nice. The decor and pool area is stunning.

Emma Bradshaw

We visited at the end of November when it was still lovely and hot… but the hotel was so quiet! It was great. Two pools and the spa mostly to ourselves, and I beat my other half at table tennis lots. (Apologies to anyone who heard his disgruntled losing noises). We got room service and ate breakfast out on the balcony and I think I probably put on weight. The pastries were worth it though. This hotel had so many places to sit. Sofas to suit everyone. You could sit on a different chair in the communal areas every five minutes and still have more chairs to sit in by the end of the week. Perfect for chair lovers (and people who want a quiet read) alike.

Timothy Fargo

A beautiful hotel in a great location. Unfortunately, there's a disconnect between intentions and execution at the hotel. Check-in asks you to sit and have tea while you wait. We sat down, but no tea arrived. And, frankly, it took too long for the key to arrive. A clearly stated option to bypass this would be better. Breakfast was also muddled. It's a buffet, but if you want coffee or any drink not at the buffet, you'll need to track someone down. Funnily enough, when I brought up these items at reception in a friendly manner, they didn't seem to have any mechanism to deal with them. If I were running the hotel and a guest had some critical feedback, I would be keen to make note.

mohamed

The location and rooms are amazing! But this is extremely poor value for money. The people at reception and those leading customer service lack basic understanding of customer satisfaction, needs-based service and creating long term loyalty. Other customers also noted this. The service let everything down very badly. And it is only for this reason we will choose another hotel. We were a British group of 24 and booked in advance. They took approx 3 hours for check in time for us to actually get the rooms! This is despite booking a few days earlier. It messed up all our plans like spending time at the beach. We were also exhausted due to travel and the hotel compounded this by making us wait 3 hours after check in time! The customer service lady was even worse. She didn't seem to comprehend how plans are affected or that we're exhausted. She gave us extra 3 hours and thought this is fair. Her communication was poor to non existent. I have WhatsApp message to show this. The other issue was despite elderly parents including three families with small kids, they gave us rooms that required lots of walking. It seems the design of the hotel is not great offering no lifts unless you walk all the way round. Oh and they don't allow outside food. Other 5 star hotels like Hilton have no issues with food delivery and even help deliver it to your room. This place is not even one star when it comes to the reception staff، customer service and management. Very disappointing experience. Recommendation: replace your customer service team and especially managers as well as those at reception. No amount of training will change their attitude.

Mikołaj Mularczyk

Ok, but not a five star experience. Positive: nice lobby, good location, access to the beach and close to a nice surfing school Negative: the room was advertised with a partial ocean view - there was no view at all. It was pretty pricey, compared to the other hotels in Morocco we stayed in it was underwhelming. The staff was sometimes very nice (during breakfast), but sometimes we needed to wait for ages for something we ordered. The food in the restaurant by the beach was unfortunately not good, we were surprised - also quite expensive for what it was. The wait at the check in was quite long as well.

Nikki W

I bought two day passes for myself over separate days during a trip to Agadir. Such a lovely hotel. Pass included pool access, 2 drinks and 3 course lunch. And at 600MAD per pass (approx £47) | thought this was incredibly good value. If I come back to Agadir I will definitely stay at this hotel. I can’t comment on staying here but from what I saw it was just a stunning hotel.

Patrizia Capoduro

This is my second stay at the Hotel Tivoli and like the first time back in January 2017 I find it very pleasant in every sector. The rooms are large, clean and all come with a nice balcony where you can place a table with chairs. The swimming pool is large and clean with the nice background of music. The restaurant is impeccable with a variety of food for breakfast. The staff are all very kind and helpful, the security staff is present 24 hours a day and its location is ideal for going to the beach because it's only 200 metres away. I highly recommend it!

Ganna Miro

I would give this hotel 5 stars cos it is definitely a great value for money. Totally agree with a previous review. The staff is doing a great job. The area is clean and nice. Room is great, very big. A pleasure to spend time there. Yes, some areas need refreshments but sorry. If u want a whole package go down the strand where u will find a number of more luxurious hotels. But be ready to pay a triple price and more. I was pleasantly surprised with a food. I was not sure if I will have many options here with my vegan diet. But kitchen does a great job. All meals they cook are made to eat, not just for quantity of dishes. Staying here now and the only concern is the weather so far:)

Alan Staton

Food great room was very nice although other guests were complaining of mould safe not working and shower leaking. Our balcony was a bit loose. The main areas were nice but a little dated. On the whole it needs a bit of TLC but we met some lovely friends and the animation team were fantastic and worth 1 of the stars I rated.

Umm Gul

The whole place needs to be refurbished. Had to remind them to bring towels. Spa closed. Stayed in this hotel for two weeks. Horrible staff. Horrible place for Muslims. Music on all the time from 7am- 12am. Cleaners did a good job and they were really kind. But the rest of the staff were so rude. We asked them if they could turn the music off for 5 minutes so that we could pray as time was going, a staff member refused even though he was Muslim. Same breakfast everyday. Bland food! Could hardly eat anything. Europeans given more importance than Muslims. They were willing to do everything for them. Could not tell I was in a Muslim country at all. Muslims- avoid going to this hotel!

Agnieszka Patrycja Nidecka

Friendly staff. Nice rooms. Room cleanliness is fine at first but the class of the maintenance depends on weather you tip. Great food, especially regional dishes. Lacks spa/gym facilities. Free WiFi is available almost everywhere with a good quality for a hotel. Well located.

Charlie Watson

A fantastic all inclusive hotel near Taghazout which exceeded our expectation at every opportunity. The hotel is so well kept, with everything being in good condition and staff constantly maintaining and cleaning. The complex is spread out, but not huge, creating a relaxing environment which doesn’t feel crowded. There were always many free sun beds, apart from the area around the jacuzzis. The food is amazing! Although at first glance the buffet restaurants seem quite small, there is a good variety of options which were switched up each day and there were never issues with seating. We were always satisfied, apart from a seafood paella which was a little bland. Drinks were all very good, although sometimes some very strong cocktails! There is easy access to the beach, which was beautiful and so clean. Finally the staff were so friendly, attentive and welcoming. Staff members remembered specific requests or details when you really wouldn’t expect it. Great people! Overall a great hotel for a relaxing all inclusive, would definitely recommend.

Mia Rhian

The best hotel we have ever been to! The staff are absolutely amazing, friendly, helpful and polite. we have made the bestest of friends that work there! The hotel is so beautiful, clean and well looked after! The food was okay but that’s just me and my partner being fussy eaters but it all looked beautiful! The night time entertainment was very fun and the staff made sure to interact and get involved with each guest in there as much as possible and definitely got me out of my comfort zone but I still enjoyed every moment! We will 10000% be back!!

Jan Brown

Visited the hotel with my wife, we had the most enjoyable time. The staff are all so polite and helpful. A special mention to the animation team and for their efforts in keeping us happy and participating in all the fun and games. Our room was very clean and was cleaned every day with fresh towels and toiletries. Fridge was also topped up daily. We have no complaints and would highly recommend this place for a fantastic holiday.

Judith Gilder

Staff /customer service outstanding. Cleanliness exceptional. Food, always something to delight and staff always went the extra mile to accommodate any requests. Very clean outdoors as well as our room. Over 200 leather sofas overlooking the beach. The grounds were so spacious that one never felt too close to the next people. Weather fantastic in October Would certainly recommend and will definitely re visit soon

Linda Hawkswell

A beautiful hotel, walking into reception was an amazing experience and the splendor took my breath away. The location was stunning. All staff were professional whilst remaining friendly and helpful, always greeting you with a smile. The food was amazing and all wait staff were very accommodating. The location of my room was absolutely perfect.

sharareh jafari

1.The advertisement indicated an all-inclusive package, but we were informed a day before our arrival that it was actually a soft all-inclusive, which included limited drinks. The service provided was full board with only three meals and no late breakfast or dinner options. 2. The meals provided were not satisfactory in terms of quality and taste. 3. Your advertisement mentioned a gym, traditional Turkish bath, massage services, mini golf, a private stretch beach, and a 24-hour exchange. However, upon inquiry, the reception staff informed us that these facilities are not available on-site. 4. The room shown in the pictures appeared modern, but upon arrival, it was clear that it required refurbishment. The flooring was damaged, the flash was broken, and the electricity went out twice in our room. There was no telephone in the room for emergency contact with the reception, no electric kettle or coffee or tea bags, and no emergency alarm in the bathroom. 5. One of the swimming pools was green and unusable, yet the staff claimed it was acceptable. 6. The WiFi was unstable during my stay, which was clearly advertised on your website. However, when I brought this issue to their attention, the staff denied any problems with the connection. Despite these issues, I would like to commend the hotel staff for their respectful and professional conduct throughout my stay. Also, I have attached pictures from their website and from our room that we stayed in. I do not recommend this hotel.

Leena Nawaz

We were at Agadir Beach Club first and the service there was absolutely terrible. Me and my husband refused to spend another night so we decided to book another hotel. We came across royal Mirage Agadir. It was the best decision. Honestly, staff was amazing, food was amazing, rooms were amazing, management team was amazing, everything was perfect and the facilities were amazing. Especially, Arhab, Lubna and Saad. Lubna was so amazing. It was my birthday, and she supported my husband in planning the best birthday surprise ever. She got a professional balloon decorator to decorate my room. She was so involved and the sweetest lady and made my birthday so special. I enjoyed my stay and would definitely recommend. The entire staff team is amazing and so happy jolly🩵

Sylvia Finch

I have been in contact with Loveholidays via email, messenger and phone calls to the uk since our arrival on Thursday 1st August. All I keep getting told is talk to the receptionist as you book through a third agent. Your company are taking no responsibility for the advertising of a 4 star hotel with spa, gym, crazy golf, children’s play area. (None at this hotel) All inclusive as stated on our booking form in April. (Description changed on your website last week). No alcohol, no fizzy soft drinks, no snacks. No air conditioning, no fridge, stained bedding and towels. Missing plug sockets, open vents. The swimming pool is a health hazard. I have taken samples of the water for analysis when we get home. The pool is unsafe with a sheer drop in depth. No steps to get in and out of the pool without going into the deep end. The pool liner is actually slimy to the touch. The poolside has broken slabs, drainage holes and absolutely filthy. Rubbish on tables has been there all week but the dirt is months old. Today obviously someone has taken notice just not replied because they are shocking the pool with chemicals but this should not be done in the day when children are going in the pool because of their skin and ingestion. Both of our children have been sick all night either the food or because we had to let them get in the pool yesterday as it is so unfair for them to have nothing to do. Your advertisement stated all inclusive on our booking form in April but description changed last week on line. I do have screen shots from both. It states spa, gym, crazy golf, children’s play area non here!

Mohammad

What an amazing experience. The day we arrived, we were feeling very tired and got there a couple of hours early to check in. Soon, we entered, It was so welcoming, and the sweet lady ( Respected Sis LUBNA) Aproched and made us feel comfortable. Soon after, the manager, Mr Saad, made sure to get the best out of all. Surprisingly, our room was upgraded, and the room was like We were on honeymoon. it's a great pleasure to be here as I can carry on filling the pages from the gate keepers to the room, making over and cleaner to the chef 👨‍🍳 are absolutely wonderful/ Very Considerate and helpfull to make your stay utterly enjoyable / Comfortable and unforgettable. I am short of words to say THANKS.❤️❤️ Deffinatly will see you again n again. BLESS you all. 🙏🙏🙏🙏🙏🙏🙏🙏The hotel is surrounded by best emminities, Beach/ Food / Marina ........ Best host in the best Hotel. 👌 👍

Sh Ja

1. **Misleading All-Inclusive Package**: The advertisement indicated an all-inclusive package, but we were informed a day before our arrival that it was actually a soft all-inclusive, which included limited drink compensation. The actual service provided was full board with only three meals and no late breakfast or dinner options. 2. **Quality of Food**: The meals provided were not satisfactory in terms of quality and taste. 3. **Amenities Not Available**: Your advertising mentioned a gym, Turkish bath, and massage services. However, upon inquiry, the reception staff informed us that these facilities are not available on-site. 4. **Room Condition**: The room shown in the pictures appeared modern, but upon arrival, it was clear that it required refurbishment, and the flooring was damaged. 5. **Swimming Pool Issues**: One of the swimming pools was green and unusable, yet staff claimed it was acceptable. 6. **Unstable WiFi**: The WiFi was unstable during my stay, which was clearly advertised on your website. However, when I raised this issue, the staff denied any problems with the connection. Despite these issues, I would like to commend the hotel staff for their respectfulness and professionalism throughout my stay.