Dunes d'Or Ocean Club Agadir

Christine Sarmiento

Thank you so much Les dunes D’or Me and my Husband really enjoyed our holiday and celebrating my birthday in your hotel. I don’t know why there is a lot of negative reviews here. But I am here just to share my experience, We stayed for 7days at les dunes.. room is very clean, every morning there is a housekeeping to clean the room and change all linens and refill everything, hallway is always clean and I saw some staff working to maintained all the facilities. The pool is very alive, they always provide entertainment for their guest. There is a lot of sun beds on big pool area where you can enjoy the sun. There is a pool bar that offered refreshments (but they don’t serve alcoholic beverages but it’s fine) you can have alcoholic bev from their other bars. There is also another pool for the kids/adult with slide, honestly I really enjoyed their slide 🥰 Total of 4 pools If I’m not mistaken. The food is great, there is a lot of selections. In my 7days stay I didn't see that the main dish are repeated. I really love their desserts 😋 There is a lot of tables, upon seating on the tables the waiter automatic gave you a bottle of water cutleries and napkins are ready no need to ask. Salute to the waiters who assigned in buffet area, I I can say they can manage all guest. Breakfast: it’s normal that there is a few selections for breakfast more breads, pancake, salad and other cold cuts. there is a long queue in egg station, sometime it depends on the number of guests eating on that time. There is 3 signature restaurant open every night. (Seafood/fish) (Italian) (Moroccan dish) We eat dinner on this 3 restaurant and it’s included on our all inclusive so, it means FREE. (If you don’t wanna eat at the buffet area during dinner time) But you need to book and reserved a table 1day ahead only at 4-5pm on your preferred restaurant. -food is really great can’t complain :) I also want to commend their staff LARBI from moroccan restaurant thank you so much for your help on my birthday celebration. You are really a great person and doing your job very well 👏 EZAIDA from reception, thanks for helping us to print our ticket for our flight you know how to deal with different guest and how to communicate well. EVA (I’m not sure if it’s correct) the lady who is working at entertainment with a long curly hair. She is very nice. All staff can speak english. The also have private area on the beach, lots of sun beds. There is also a security assigned on the beach area for your safety. They also have a bar near beach, near buffet area where you can stay, relax and drinks. I can say lot of the guest really enjoyed their overflowing drinks especially if you avail all inclusive :) It’s really worth the money and can’t complain.

A. Zet

Great hotel with perfect huge beach, tasty food, nice rooms. Animations could be better, but it's okay. Fully recommend!

Anas

I recently stayed at Les Dunes d’Or, and it was an incredibly disappointing experience from start to finish. The service in the kitchen was particularly awful. We had to wait over an hour for our food, and when it finally arrived, it was terrible. There were no options for kids, and the staff was unprofessional and inattentive. Despite paying for an all-inclusive package, we were shocked to find that we had to pay extra for water at the bar. The café served only unhealthy Nescafé, which was a letdown. The prices were exorbitant for the lack of service provided. The rooms were another major letdown. They were outdated, reminiscent of the 70s, and smelled bad. There was no Wi-Fi in the rooms or anywhere in the area except for the reception, which was very inconvenient. Overall, this hotel is far from the 4-star rating it claims to have. At best, it deserves 1 star. The service, particularly in the kitchen, was abysmal, and I felt like I completely wasted my money on this stay. I would not recommend Les Dunes d’Or to anyone. I DONT RECOMEND THIS HOTEL AT ALL

nita arin

The Service is absolutely rubbish!Most of the staff treat you like you're bothering them,compared to Marrakech the hotel staff here were so cold. It took us about 50 minutes the check in. You come in front of the staff,and they just keep looking at their computers acting like you're not there. Even upon checking out,nothing. We just stood in front of them,while they were on their computers,just gave up and left the card on the table and walked away. The Rooms are clean and spacious,but a little dated. The view is really beautiful from the rooms,as its overlooking the beach. We did only the breakfast option,and it was very limited. It was such an underwhelming breakfast,apart from the egg and pancakes station,nothing else stood out to me. Even the chopped fruit tasted weird. Never staying here again,the only thing worth it is your hotel overlooking the beach and the pool. After that,there's nothing to write home about .

Estelle Sarah

The good part of this hotel is the entertainment team. They work so hard to keep everyone happy and smiling. Mario, Ben, Oking, Mido, Anwar and the girls (I don’t know names) were so so welcoming and fun. Shows and fun in the evening making everyone in good spirits and enjoying Morocco.