Ali Mohammed Hassan
Good place to stay in. The room's AC was not that good. It provided more humidity than cooling down. The location is just on the beach of the Atlantic. Close by services, like pharmacies, markets, and restaurants. The hotel has a fast food restaurant inside of it and it was way better than expected. Tried cheese burger, and it was amazing with exceptional taste.
The only dosadvantage that the rooms around the 800 units at night will be noisy as it is near the night club there. I didn't face that issue as luckily was in one of the 1000 units😁.
Towanda
We absolutely love the multi-cultural vibe of this hotel!!! The staff are a credit to this beautiful place - reception are accommodating and also very patient when we try to use the local languages. All staff are courteous and professional; the rooms are spacious and vary between ultra-modern and rustic Moroccan-style (which we prefer); and the animation team are hard-working, super friendly and fun (Didi, Salah, Hamza, Walid and Ali.....you made our holiday!) We tried all of the on-site eateries and all were superb. (Breakfasts are second to none and the afternoon tea at Al Khyama was delectable!) We must make special mention of the efficiency of the security staff and, in particular, the very kind guard at the beach entrance who made a point of drawing my attention to my rucksack, which I often left accidentally unzipped! It was much appreciated, though sadly I lost the information with his name on to thank him on this review. We have already stayed here twice and can't wait to return (Inshallah). Thank you/Tanmeert/Choukran for your care and attention :)
Lisa Raphael
Excellent hotel with beautiful park, nice rooms with beach and sea views and very friendly staff - to very good prices. We booked a double room with half board included, the breakfast and dinner is from 7 to 10. Lots of choices and yummy options! Different menu each night. Fresh omelet, donuts and local food each morning. Staff even spoke a bit german. Activities and program through out the day and each evening. Kid friendly options. Unfortunately in January the pool and ocean was too cold to swim in but the sun was very nice by the pool or on our balcony. Rooms are not the most modern ones but therefore you have good prices. Everything is very clean.
Ivan Monev
I was in the hotel for 4 days with my family. The location of the hotel is amazing but that's where it ends. The staff is not friendly, the rooms are terrible and there is no hairdryer in the bathroom. We were 4 people and they gave us 2 towels. The food was just terrible, there was nothing to eat. I would never go there again. I do not recommend it.
Jim harvey
I don’t often leave reviews whilst I’m still at places, but after reading some of the negative reviews which almost put me off staying here I thought I’d give a fair and honest review.
We are in room 122, which is ground floor right opposite the main pool, absolutely wonderful location, the grounds are vast and kept in wonderful condition, lots of gardeners and maintenance people doing a great job.
The hotel lobby is beautiful with wonderful views of the sea, the staff on check in, polite and friendly.
The food isn’t Michelin star standard, but you aren’t paying that price, it’s excellent still with great variety, if you’re English and are expecting a full English, you’ll be disappointed but lots of excellent alternatives, all the waiters and waitresses are polite and helpful, a tip goes a really long way and they are extremely thankful.
The maids are first class, the tiles have like a grain in them and it makes you think there’s hairs everywhere (reading previous reviews people moaned about this) there isn’t, the rooms are cleaned and mopped fresh daily, could the odd hair be missed, yes but so what?! Again tip the maid they work hard.
The resort is five seconds from the beach, perfect location, we’ve had no trouble whatsoever from locals, plenty of police around keeping everyone safe.
I’m not saying this is the best hotel in the world, but at the price point, it’s outstanding value and we will absolutely stay here again
Look out for the aeroplane bushes