Jonny Pankratz
A good value hotel. There were a few things that required patience, but for the price it was what we expected. Our room was clean and comfortable, and they were actively renovating the rooms on other floors. The included Breakfast was great, best part.
sharareh jafari
1.The advertisement indicated an all-inclusive package, but we were informed a day before our arrival that it was actually a soft all-inclusive, which included limited drinks. The service provided was full board with only three meals and no late breakfast or dinner options.
2. The meals provided were not satisfactory in terms of quality and taste.
3. Your advertisement mentioned a gym, traditional Turkish bath, massage services, mini golf, a private stretch beach, and a 24-hour exchange. However, upon inquiry, the reception staff informed us that these facilities are not available on-site.
4. The room shown in the pictures appeared modern, but upon arrival, it was clear that it required refurbishment. The flooring was damaged, the flash was broken, and the electricity went out twice in our room. There was no telephone in the room for emergency contact with the reception, no electric kettle or coffee or tea bags, and no emergency alarm in the bathroom.
5. One of the swimming pools was green and unusable, yet the staff claimed it was acceptable.
6. The WiFi was unstable during my stay, which was clearly advertised on your website. However, when I brought this issue to their attention, the staff denied any problems with the connection.
Despite these issues, I would like to commend the hotel staff for their respectful and professional conduct throughout my stay.
Also, I have attached pictures from their website and from our room that we stayed in.
I do not recommend this hotel.
Azhar Iqbal
I wanted to take a moment to share my experience at the Royal Mirage Hotel.
From the moment I arrived at the hotel, I was greeted with warm smiles and exceptional hospitality. The staff at the Royal Mirage Hotel truly went above and beyond to ensure that my stay was comfortable and memorable.
The rooms at the hotel were spacious, beautifully decorated, and impeccably clean. The attention to detail was evident in every aspect of the room, from the luxurious bedding to the well-appointed bathroom. I particularly enjoyed the stunning view from my room, which overlooked the picturesque surroundings.
The dining experience at the Royal Mirage Hotel was nothing short of extraordinary. The restaurant offered a wide variety of delicious dishes. The attentive waitstaff made sure that every meal was a delightful experience.
One of the highlights of my stay was the hotel's spa. The serene ambiance and professional therapists provided a truly rejuvenating experience. I left feeling relaxed and refreshed, ready to take on the world.
I would like to extend my heartfelt gratitude to the entire team at the Royal Mirage Hotel for making my stay so enjoyable. Their dedication to providing exceptional service is truly commendable.
In conclusion, I highly recommend the Royal Mirage Hotel to anyone looking for a luxurious and unforgettable experience. The hotel's commitment to excellence, combined with its stunning location and top-notch amenities, make it the perfect choice for both business and leisure travelers.
Thank you to all the staff from Security, chef and the Reception and front of house team.
Thank you once again for your outstanding hospitality. I look forward to visiting the Royal Mirage Hotel again in the near future.
Warm regards,
Azhar iqbal
Sh Ja
1. **Misleading All-Inclusive Package**: The advertisement indicated an all-inclusive package, but we were informed a day before our arrival that it was actually a soft all-inclusive, which included limited drink compensation. The actual service provided was full board with only three meals and no late breakfast or dinner options.
2. **Quality of Food**: The meals provided were not satisfactory in terms of quality and taste.
3. **Amenities Not Available**: Your advertising mentioned a gym, Turkish bath, and massage services. However, upon inquiry, the reception staff informed us that these facilities are not available on-site.
4. **Room Condition**: The room shown in the pictures appeared modern, but upon arrival, it was clear that it required refurbishment, and the flooring was damaged.
5. **Swimming Pool Issues**: One of the swimming pools was green and unusable, yet staff claimed it was acceptable.
6. **Unstable WiFi**: The WiFi was unstable during my stay, which was clearly advertised on your website. However, when I raised this issue, the staff denied any problems with the connection.
Despite these issues, I would like to commend the hotel staff for their respectfulness and professionalism throughout my stay.
Leena Nawaz
We were at Agadir Beach Club first and the service there was absolutely terrible. Me and my husband refused to spend another night so we decided to book another hotel. We came across royal Mirage Agadir. It was the best decision. Honestly, staff was amazing, food was amazing, rooms were amazing, management team was amazing, everything was perfect and the facilities were amazing. Especially, Arhab, Lubna and Saad.
Lubna was so amazing. It was my birthday, and she supported my husband in planning the best birthday surprise ever. She got a professional balloon decorator to decorate my room. She was so involved and the sweetest lady and made my birthday so special. I enjoyed my stay and would definitely recommend. The entire staff team is amazing and so happy jolly🩵