David Reaney
The hotel is on the outskirts of the resort but just €4 taxi ride to the bars and restaurants. The food is ok at all the sittings the rooms are really ready for upgrading however they are spacious with tentative cleaning staff who will always try to accommodate your needs. Overall it's definitely a 3 star resort but could easily get to 4 or 5 stars with more attention to detail and less attention to charging for pool towels, coffee and tea availability in the room and looking to to make additional charges for services which are generally free in resort hotels. In My opinion they are try to recover from the COVID era to aggressively. Hence the 3 star rating.
Elizabeth munro
We've just returned and had a lovely time. We were quite concerned given the mixed reviews but pleasantly surprised. The hotel is huge with incredible views across the landscape and sea. The pool is great and there was lots to do for our son (aside from arcade where getting change for the 1E slot machines was an issue). The rooms were clean and spacious. The service was generally good - particularly given how much the staff have to do. Reception staff always helpful and problems sorted out. I really enjoyed the food as I loved all the salads and veggie stuff. There was always food available. The drinks were ok and you generally find something that works for you. My only main issue was the time of the bus to the beach; they are only in the morning and after 5.30 coming back - a 2 or 3pm bus would have been better. Its not a 'shiny' hotel, but I felt it was very relaxed - particularly if you are coming in from the pool or letting children join in at night. Some hotels would have issue with this. It all depends what you want from a holiday.......
DesGres (DesGres)
Hotel Beatriz costa and spa should not be considered a 4 star resort. It really needs a refurbishment urgently. It has loud entertainment for the kids which continues until 11pm each night in the main atrium and resonates around the accommodation. Meals samey and although reasonable are not high standard. Coffee machine queue can get ridiculous. Staff are 50/50 good & bad , some treat you like prison inmates some are fantastic. Rooms have the laundry changed, but the carpets are really filthy in places. Place is tired and is overpriced as all inclusive doesn't even get you some of the basics you would find back home. In a word: disappointed
Angelina Lennertz
I had the most amazing time in this beautiful hotel. Everyday there was animation and entertainment, for adults and kids.
I met beautiful people and the staff was really nice. The rooms were really big and a gorgeous view.
I would recommend this hotel to everyone. Thank u for making this a wonderful vacation.
Lucy Kaczmarek
When you walk into the place you feel 'wowed' by The lobby and green inside. Away from the barran landscapes around.
In it's day I think this hotel was amazing.
Just the rooms and a few things are a little dated and need fixing or refreshing.
The staff were all rather friendly and helpful as much as they could be.
Perhaps they could provide another member of staff from 11 as a lot for 1 person to do.
The view was amazing, and really nice to to be surrounded by places and have the baren landscape around as you feel you are part of the island. and can see it's true self.
From within a sort of green house, with a stream and water fall.