Mackenzie Grimes
We had a wonderful experience at Dreams for our wedding! Anabel was our coordinator, and she was so on top of it— she did an amazing job of making sure everything came together and ran smoothly from our rehearsal dinner through our reception. Alberto and his team of photographers and videographers were so great— they had a minute-long video already prepared for us with the music of our first dance by our reception dinner! The rest of the resort staff were so kind, attentive, and detail-oriented— we were blown away by their ability to remember our names and connections to one another for days on end. And they were so much fun as well!! I was hesitant to do a destination wedding, but booking at Dreams was 100% the right choice for us. Thank you for making our wedding unforgettable!🫶🏻
Josue Galindo
I have spent the last five days at Dreams Riviera Cancun, and today is my last day at the Resort. My experience at this incredible resort has been nothing short of extraordinary, and I can truly say I have nothing but praise for every aspect of my stay.
From the moment I arrived, the reception was flawless—truly a 10 out of 10. The warmth and professionalism of the staff, from check-in to every corner of the hotel, was exceptional. The room I was assigned was pure luxury—spacious, impeccably clean, and complete with a private jacuzzi both inside and on the balcony. The stunning sea views allowed me to witness breathtaking sunrises, making each morning feel magical.
Room service was consistently perfect—prompt, courteous, and attentive. As for the dining experience, it was simply outstanding. From the elegant presentation of each dish to the exquisite flavors, every meal was a true delight. The resort also offers daily activities at the pool and an open bar throughout the day, which added a touch of relaxation and fun to each day. With three expansive pools and a large jacuzzi, I had no shortage of places to unwind.
The waitstaff was always attentive, ensuring that my needs were met with a smile and genuine care.
To the entire team at Dreams Riviera Cancun, I want to express my deepest gratitude. I leave with my heart full of cherished memories, each moment spent here will remain with me always.
Arash Jamshidi
We recently stayed at Dreams Riviera Cancun Resort & Spa to celebrate our anniversary, and it was a truly beautiful and romantic experience that exceeded expectations in many ways.
From the moment we checked in, the service felt personal and thoughtful. The front desk team welcomed us with warmth and genuine kindness, and even upgraded us to a beautiful romantic room, decorated just right for the occasion. I wish I had caught the name of the wonderful gentleman who checked us in—his care truly set the tone for our stay.
Every night, the resort hosted high-quality performances that were far more than just typical resort shows. They had a clear artistic and cultural direction, meant to introduce guests to different aspects of global traditions through music, dance, and storytelling. These nightly events became one of our favorite parts of the stay—elegant, thoughtful, and inspiring.
The Kids Club staff were incredible. Fun, engaging, and caring, they created a space where kids could truly enjoy themselves, allowing parents like us to unwind with peace of mind. Our child didn’t want to leave!
Dining overall was fantastic—every restaurant was beautifully designed and the food was great across the board… except for Himachi, the Japanese restaurant. Unfortunately, the cuisine there felt far from authentic and didn’t meet the same standard as the other dining options. That one needs a bit of a refresh.
The pool and outdoor team were another highlight. Special shoutouts to:
Jesus, the outdoor organizer, who was always full of great energy,
Omer, the professional and attentive supervisor,
and Miguel, the main pool bartender, who made each drink with great vibes and perfect hospitality.
These guys were absolute stars and made our days by the pool even better.
Now for a couple of small critiques:
The Lost & Found team felt dismissive and unhelpful when we inquired about a misplaced item. It was the only time we felt the service dropped below the otherwise amazing standard.
The main buffet restaurant, while fine in function, lacked the design and ambiance you’d expect in a resort this beautiful. It could use a bit of a facelift to match the elegance elsewhere.
Despite these small points, our overall experience was nothing short of amazing. The beauty, service, performances, and atmosphere made our anniversary truly special.
We left with full hearts, great memories, and a plan to return again.
Shawn Spiewak
This resort was perfect for my wife and 2 kids (ages 3.5 and 1).
From the second we arrived the service was impeccable. The grounds are meticulously kept and the staff are genuine, pleasant and professional. The resort offered 3 pools to accommodate the various stages of childhood and adult activity. The food from the buffet, to the cafe and pool side grill offered a wide range of options to please any palate. Our 3 year old loved the water park as did my wife and I. The depth of the pool was perfect as it allowed him a little freedom to explore (under our supervision), but was large enough for us to enjoy with him at times. We spent some sun downs at the beach bar where the kids played in the sand while I slow sipped tequila. I would also like to include that we arrived 5 hours prior to check in, but Fredy in the pool area ensured we had a wonderful time. While this situation may have been stressful, Fredy's hospitality made us feel right at home in the pool area, where we would eventually rent a cabana that became a mainstay for our vacation.
I am so happy we chose this place for our vacation.
Shawn
Robert Stephens
I don't travel for me, I was asked to be apart of a wedding, and in this i was left mesmerized! The facilities were incredible, the staff were outstanding and kind, helpful and eager to please!
I hope to get another chance to go back! I bet the staff will remember your name!
If your planning on a wedding in Mexico, this is your resort.
If your planning a family get away with little ones, this resort won't let you down!
If your needing an escape and want to be around a lot of happy people.... this is the place!
My Booking
