cody allen
We went last night as a large family. They were able to accommodate everything. The chef did a great job! Very impressive. Our waitresses Lucia and Virginia were fantastic and very attentive. They had several tables to serve and kept up with everything with wonderful cheerful demeanor! Great place!!!
Bahodir Abdulla
I recently had the pleasure of dining at Tokyo restaurant, and I must say, the service provided by Cristina and Lucia was outstanding. From the moment we sat down, both waiters were warm, attentive, and went above and beyond to make sure our experience was perfect.
Cristina was quick to offer helpful suggestions from the menu and made us feel like valued guests. Lucia's attention to detail was remarkable—she ensured every aspect of our meal was exactly as we wanted, checking in regularly but never being intrusive.
Together, Cristina and Lucia created a seamless dining experience. Their professionalism, coupled with their friendly demeanor, made our visit truly special. I can't recommend this restaurant enough, thanks to their exceptional service!
Irina Generalova
We visited this resort back in August of 2024. The surroundings are more modern looking outside, it is NOT a romantic type of resort.
+ The sheets were nice, crispy, had no smell
+ Nice beach, no rocks and not much seaweed. The water was lukewarm even during rain - very pleasant.
+ Staff was nice and accommodating
+ Water bottles were constantly replaced inside the room
+ The rooms didn’t smell moldy or wet
+ Ivan was our frequent server at the buffet and did an amazing job!
+ The sunsets are the most beautiful, especially from the top of Barcelo Maya Palace!
- The water slide at the kids area was nearly broken, but it wasn’t closed for repair
- The water park and some other activities were not a part of the package, cost extra
- All buffets had the same food, but we ate only in 1 particular (don’t remember the name). The cooks definitely were more experienced there
- Some servers at the buffet were not very attentive, didn’t clear the dishes nor offered drinks. Not a big deal, but compared to, for example, Ivan, didn’t really want to do this job.
Overall, I’d give this resort a 4.5 stars.
Taylor Krause
Gilberto was awesome! We had him twice and he was always attentive and friendly. We especially like he greets returning clients with a fist bump. It’s a little thing but it makes us feel all the more welcome.
Mitch Warren
Absolutely incredible experience.
All the servers and the staff were friendly and accommodating. This was the best meal we had at the resort.
We stayed in palace, and I read this place over any of the restaurants there.
You will not leave hungry
My Booking
