Alexandre Wolford
I've been twice to this resort. Will not go a third time unfortunately. In a nutshell, the resort is simply outdated if you start looking for a modern resort in line with 2025. We paid for premium services/room and I must admit it didn't change the quality. Isn't eco-friendly either. That being said, I would like to praise the location and the quality of work of the staff, who were smiling, always helpful and did everything they could to give us the best experience. The resort is good, but it's not 5-star. More details provided in the next sections.
Todd Hoff
Overall, this resort was lovely. The staff were friendly and helpful with good English. Everything was clean. The a la carte experiences were absolutely worth it as the buffet can get repetitive (but still tasty). The staff at the restaurants are incredible and knowledgeable about the menu and the food is good. Specifically Abraham and Isac at the Mexico Linda restaurant! The pools are huge, the beach is nice, and there’s very good snorkelling in the beach area. The resort is huge with lots to do, however some things require additional payment. Would absolutely come back!
Jodi G
What to say? Moldy rooms. Not updated. Shows its age. Rooms not clean - someone else’s hair in the shower. Hard beds. Cold tasteless food in the buffet. Front desk staff don’t care. We specifically asked for a top floor, two beds in each room and rooms close to each other. We get ground floor, single bed, in buildings two rows apart. No one has offered to fix anything. The beach is gorgeous. The guest experience is not. Do not recommend anyone stay in this hotel. I’ve been to this resort 3 times. The others were fine. Maya Beach is terrible. Avoid at all costs. I won’t be coming back after this experience. So many choices in Mexico. Do yourself a favour and stay elsewhere for better value, better service, better food.
Vianne Watson
We ate at the Mexico Lindo, our server was Abraham Clemente!! The food was delicious and service was excellent!! Abraham was very helpful especially with my food allergies, he was very fast with getting anything we needed. Our server and busboy were very attentive, clearing plates quickly and bringing us drinks. Abraham was very kind and a true gentleman, we will definitely be coming back!! Such a great vacation!!!
Dana Zadunayski
Ivan a waiter in the Beach Buffet is an amazing worker. He is busy making all the people in his section happy with their meals while taking the time to introduce himself and get to know you a little. He remembers your drink preferences each day! Great addition to the resort.