Elissa SR
It was honestly the worst experience I’ve ever had. This place should barely be rated 1 star. The whole hotel is falling apart and needs serious maintenance. The room cleaning was awful, we had to ask multiple times just to get clean towels, and even then, they weren’t great. They didn’t even change the bed sheets once during our entire 7-night stay!
The food was just as bad. One day, I actually found a hair in the salad. It smelled terrible, and the taste was even worse. I don’t know how they serve that food! Plus, the staff working by the pool were really rude and unhelpful, which made things worse.
Honestly, I wouldn’t recommend this place to anyone. Save yourself the trouble and stay somewhere else!
Kayes Uddin
AVOID IF POSSIBLE/ NOT A NICE PLACE TO RELAX IF YOU WANT A RELAXING BREAK/ FREE WIFI ONLY AVAILABLE NEAR RECEPTION, $10 PER DEVICE TO GET WIFI IN YOUR ROOM.
Only the staff I found to be pleasant. The reception management team Ramy, and his team, the food court staff and room service staff really helpful.
The rooms are really run down, limited toilet paper, no soap or toiletries, you have to buy the wifi which is something like 10 dollars, and only limits you to one phone only, hence loads of people hanging around reception for WiFi. Food inferior, whilst we paid for the food breakfast and dinner we always ate out. Tv is all Arabic with poor reception, the whole place is a let down. The hotel management/Co founders missing out on an opportunity as the hotel with some investment could really be good.
The pool areas are clean and well maintained, and there is two shops inside the resort which is good if you fancy anything.
Lastly avoid using Hussein tours over the Rd called happy Sharm, a scammer, both excursions we a joke. And he overpriced us. I was recommended by staff at the hotel.
Please buy your own scarfs for the quad biking and desert trips, as the scammers all work together. If you book diving and swimming take into account the tour people I e. Happy Sharm don't tell you that you will have to pay £10 per person to rent the swimming gear.
Suggestions:
1. Have better food options more fresh options as apposed to bland cheap options, wouldn't mind paying.
2. It's Egypt for crying out loud, but no Egyptian coffee but cheap watered down concoction
3. Improve health and safety, no guidelines that I noticed
4. No information on food allergies
5. Loud music not managed, deep bass, if you like nightclubs then you will love it as it goes on to late night
6. Invest invest invest in the rooms, bedding, tv, lighting, decor, and overall ambience. Seriously I stayed out most of the day to avoid the hotel and food.
Trip from hotel to old market us about 70-100 egyp, don't pay a single penny more
Macdonalds, Fares seafood within walking distance.
Avoid nama bay for souvenirs, go to old market town, whatever they offer always drop 50/60% scammers central.
Taxi Fare
Old market town - 70/100 EGP
Nama Bay- 150/200 EGP
Exactly like morroco scammers in Egypt, but these guys are a little hungrier, walk away if you don't want to buy anything but be respectful.
I hope my review helps others make the right choices whilst on holiday.
Lynn mrad
I wouldn’t stay here again, even 1 star feels too much. The food smelled awful and tasted even worse, we couldn’t even walk past the restaurant, even water was bad. When we checked into our room on Saturday, we found towels on the floor, cigarettes thrown around, and used hygiene products in the sink.
At night, drunk men from the Shooter Bar were walking around the pool and followed us to our rooms. There was no security around the pool.
Leina Esper
Overall, the hotel is spacious and ideal for families with children, boasting helpful staff. However, the dining experience was average, with a rating of 6/10. The cleanliness of the rooms was lacking, and essentials such as tissues and bed covers were missing. And there is no cups at room.
Additionally, the in-room phone didn't work, making it difficult to contact reception.
Ch N
firstly, i hate writing bad reviews, but i felt like this was needed because online reviews vs the reality was such a shocking difference. the location is too far from any other place. the hotel is not clean at all, the room’s lighting is laughable, the staff aren’t bad, but the food was not tasty at all. honestly, i have no idea how this place is a 4-star hotel cause i’ve been to other 4-star hotels in sharm el sheikh and they are sooooooo much more classy and clean. pay a little extra and go to another hotel.