Stan Sleicher
When my girlfriend and I arrived at Monte Santo Resort we were welcomed by a kind employee at the service desk. Our room wasn’t ready yet so he told us we could wait and relax at the pool until our room was ready. Once we came into our room it was fancy looking on first sight but with a closer look we saw mold in multiple places of the apartment, bloodstains and other stains on the pillows and sheets, hairs and ants in the bed and everywhere trough the apartment, dirty windows, coffee stains on the table and I could go on. Overall it wasn’t giving us a clean “feeling”. When we told this at the reception the kind employee told us he was going to arrange another room. Once we came in the new room the sheets and pillows were clean but there was still mold in multiple places in the apartment, coffee stains on the table etc. and again, not giving us a clean “feeling”. We decided to not make a big deal out of it so it wouldn’t ruin our holiday. For a 5-star resort, cleaning HAS to get better as I wouldn’t give this any more than two stars.
Apart from hygiene there are lots of facilities like indoor and outdoor pool, gym, etc which is good! Breakfast is okay but nothing special and in my opinion nothing to what a 5-star resort breakfast should look (and taste) like.
Overall the resort is okay (apart from hygiene) but feels a bit outdated and like it’s glory days are in the past. We would rate this more as a 3-star resort.
So overall 2 star review from us because you expect a lot for these prices, especially when looking at the photos when booking.
We won’t be coming back here.
Kerrie Ann Blatchford
This resort is absolutely stunning. We stayed for a week with our three children. Extremely safe and clean. The pool area is beautiful. The accommodation is clean, spacious and modern. Kitchen is fully equipped with everything that is needed for self catering. A few tea towels/cloths would be great though. We included breakfast in our stay and we were delighted with the selection. All food was very fresh and cooked to perfection. The village is only a few mins away in a taxi. I would advise against walking with small children as the resort is uphill. The staff are extremely friendly and can’t do enough for you. We will return.
Jessica Elbeck
A faultless stay at Monte Santo. Nothing was too much trouble and staff were friendly and helpful. The room was amazing, a lot bigger than we expected! The pool always had loads of loungers free and was clean. We would definitely come back again. May be worth noting if your mobility isn't great then to consider somewhere closer as the walk back from Carvoeiro is up a fairly steep hill but we knew this and enjoy walking on our holidays so the location was perfect.
Sarah Tipping
Our first time here and we were really impressed with the accommodation and the resort itself which is very clean and well kept. Our two bedroom townhouse was perfect for our family (2 adults, 2 teenagers). The staff were all lovely and helpful too. It’s a short walk into Carvoeiro town centre (c. 15 mins) - although the walk back is uphill which didn’t appeal to everyone but it was actually fine.
Gabrielle Knowles
We have just returned from a wonderful holiday, monte santo is an amazing resort, very child friendly. The grounds are really well kept with pretty gardens. It has a real luxury feel as you walk around the resort.
On the whole the apartments were really clean and well maintained, I only gave 4/5 because my toddler found an old and fairly large fish bone behind one of the sofa cushions that a previous guest must have dropped after eating, under the sofas were also in need of a good hoover - probably something only a parent of a toddler would notice when picking up toys that had slid under. Otherwise the apartment was very clean and well kept. House keeping came daily and it was lovely to get into freshly changed bedding each night.
There were always plenty of sun beds by the pool. The staff were all really friendly. We also loved the pond where you can see turtles, fish and frogs. It would be nice to be able to buy some fish food to feed them from reception. Some of the residents on the resort fed them and it was enjoyable to watch 😊
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