Matthew Maylin
Excellent experience.
The resort was clean, well maintained, the staff were very welcoming.
The spa was well equipped with gym,, swimming pool, hot tub, Turkish bath and dry sauna.
Massages and other treatments available on request.
Children's play club on Tuesday to Saturday with scheduled activities.
Apartment had two bedrooms, two bathrooms large living room, balcony, and kitchen area. Everything required for family holiday.
Millie Hartviksen
We are here with a group from Canada for a month long stay vacation. So far, our first impressions have been very favourable. It’s a beautiful resort the staff we have encountered speak English and are very friendly and helpful. If there is an issue with your room, there is very prompt service.
The rooms are showing some signs of wear and tear as there are gouges or scratches on the backs of closet doors where doors have bumped against each other.
Instructions are provided for use of the various appliances but are still tricky to follow. Reception could make it a point to tell guests where to find these instructions.
We were missing ice cube trays which would have been nice to have. I’m not keen on buying any and then packing them in my suitcase. I feel these should have been included.
There is a restaurant on site that serves delicious food but we found the prices to be too high. A cafe type menu would have been appreciated.
Overall, it looks like we will have a wonderful experience exploring the area and enjoying our vacation.
Louise Phelan
This was our second trip to Monte Santo, we thought we had found somewhere to return regularly but sadly, our second visit hasn’t lived up to the first.
This time around we stayed in a townhouse, it lacked basic necessities which we enjoyed the last time we stayed - chopping board, bowls and a clothes horse. While it’s great they have a book with instructions on how to use appliances - our townhouse had different appliances which we had to google instructions for.
House keeping is haphazard, they sometimes don’t show up and when they do all they do is make the beds.
Biggest issue for us was the giant stone staircase in our townhouse, we have a hyperactive 3 year old and we were nervous he would fall down - esp as we don’t have stairs at home and his bedroom opened on to them. We requested a stair gate but they only gave us one for the bottom of the stairs and ignored 2 subsequent requests for one at the top. This meant the only way we could sleep was to bunk in with him which was fine but not ideal.
Biggest disappointment was the change of coffee supplier. We first visited 2 years ago and have had several conversations about how good the coffee was at Monte Santo, such an important thing to us, not only have they changed supplier so it’s just not very good now but the room didn’t even have a complimentary supply of coffee for our first night.
Breakfast was mediocre at best, very very basic. Overall I get the impression this hotel has cut a lot of costs which is noticeable to repeat visitors.
Staff are very friendly but under resourced so you might be a while waiting for someone to be free
Sofia Karlsson
We stayed with our 2 kids for 2 nights and the apartment was in perfect condition. The services and amenities were also good. We enjoyed the complimentary tennis/soccer court and the indoor pool for our kids. In mid Feb that was great for them. We would come back here.
Kira
Myself & my husband came to this resort in January 2025 for a small break. The staff are absolutely amazing, so thoughtful and helpful! We stumbled upon a fantastic deal for our stay so we thought it was excellent value for money.
The area is quiet and peaceful, and you’re not too far from any other amenities you may need. We rented a car so we took a day trip along the entire Algarve coast.
We stayed in a 2 bedroom townhouse. The houses are super spacious and have all of the amenities you need for your stay. The house was spotless & cleaned every day we were there. We thoroughly enjoyed our stay.
(José was the best! An absolute gentleman :) )