Agata Sarnicka-Nowak
By my opinion and my family that place is not 5 star hotel. It's more like apartments to rent because in every room you have a kitchen to cook.
We were on all-inclusive holidays and we have to pay or buy a water bottle in the hotel. My kids (14 & 10) had sleeping beds in kitchen one of them was pull out of the another not to ease too doing. The bedroom was claustrophobic with two single beds for us. The bathroom has a bathtub with a fabric curtain. Towels clean.
A small pool with towels paid with a deposit (it was cheaper to buy them in the store and have them on your own).
Food in the buffet is tasty and fresh. Outside of meal hours bad access to drinks that were served only in plastic cups, which you had to clean up yourself, especially from the pool area. (the pool bar was closed) Compared to other places marked with 5 stars, this place is well below 4 stars.
If I were to return there as a guest, it would only be to rent a room with a kitchen, never as an all-inclusive room.
Asit Mishra
I was really impressed by the customer service provided by the hotel. Anabelle from the management team helped us as soon we reported some issues with the room. But it's not a 5 star hotel and is around 3 stars with all inclusive options. Because of its proximity to the other MGM hotels, atleast you get a lot of options for using different facilities. We had a pleasant stay!
Has A
Came here with my family in August 24. On arrival we had to wait a while because rooms weren’t ready and we arrived ahead of schedule time. Bit of confusion as cleaning staff had the room ready at 1pm but we didn’t get told it was ready till 2pm and we were very tired and just wanted a wash. Had breakfast only which was great and lots of choice for breakfast. Can’t comment on any other food. Although the coffee machine the coffee was very sweet and didn’t taste great. The room we had a very small view of the sea. Inside there is plenty of room for a third bed but for some reason they have made it into a mattress on the sofa type of thing which wasn’t very comfortable at all. The AC in room kept going off all night so you had to wake up to manually turn this off. Reported to reception they didn’t do anything about it. Upon getting into the room initially, there was still hair in the shower on the wall from previous persons. Room has a kitchen fridge etc which is good. Location for hotel is good for main strip and plenty of food places. You have to pay a tourist tax of €10 when arriving and a €100 deposit for any damage to rooms. I think personally this is a 3 star hotel not a 5 star. The rooms and hotel are dated. Cleaning staff clean every two days each room which I think was a joke considering there was 3 of us in the room and mess can quickly gather. I’m used to having rooms cleaned everyday if needed. The pool was great and sunbeds outside good. It’s good you get access to the other hotels for gym and sauna. Overall good stay; reception staff are really friendly and helpful mainly the manager Anabella. Overall wouldn’t stay here again
Graham Shields
Hotel Muthu Forte Da Oura Hotel:
We stayed here for a lads week holiday, so four of us in one apartment. Unfortunately, our room was behind the poolside ones, so there were no great views for us. Someone has to get these, I guess.
Think it was OK for us as we were out most of the day. We soaked up the beautiful hot sunshine while 13.00, then we were out down the main strip for the day/night. We never tried the food here. It did look a bit basic tho, burgers seemed the most popular item!
The location of the hotel was good, near the main strip & beach.
Rooms appeared a bit dated & good enough for us, I would spend a week here with the family, tho I'd pay the extra cost for a proper 5 star, I think.
All in all, it was acceptable for groups, male and female, families I would look for something better,
Sinead Lisibach
Photos on website are misleading definitely not a 5 star hotel. Breakfast options were good , lunch was ok had dinner once then ate out every other night as I got food poisoning from the Mexican. Had to move rooms as it was so loud at night time with people coming back at all hours of the morning. Cockroache in the hallway for a full day told them in the morning it was there still there at 4pm. Wouldn’t recommend for couples or families. Mould on pillows and in bathroom , very disappointing.
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