Sandra Blot
I recently stayed at Crowne Plaza Vilamoura for a few nights, and while there were some positive aspects, a few issues left me feeling underwhelmed.
To start with, I was disappointed to encounter silverfish in the bathroom on multiple occasions. This made the bathroom feel less clean and put a damper on the overall experience. Cleanliness is a basic expectation, and this was definitely below par.
Another issue was the EUR 25 deposit required per pool/beach towel. While I understand the need for security, this seemed excessive, especially for a standard hotel. It felt more like a hassle than a necessity.
The coffee capsules in the room costs EUR 2.5 which I have not encountered at any 5 star hotel I've stayed before.
Finally, the queue at breakfast was quite long most mornings.
On the positive side, we did get a nice surprise in our room on my birthday with a bottle of sparkling and cake.
Overall, while the hotel had some good points, these issues made my stay less enjoyable than I had hoped. I would not recommend or return to this hotel.
Sam Baker
We spent a week there with our 2 boys. The service was superb and all staff were so incredibly friendly and helpful. The room was nice and light, with a great view. The pool was huge and the boys were happy to play in it all day long.
The breakfast and dinner buffets were fantastic and food was absolutely amazing.
Would absolutely recommend this hotel to anyone
Suzie Roost
A stunning hotel, which leads directly onto the beach. To the right is the new vilamoura, with the yachts, bars, restaurants, and stunning sunset, and to the left of the hotel is miles of beach + the older town of Vilamoura .
The breakfast is delicious, a great variety . The lighting around the entire hotel has been so we'll thought through. It's all very soft lighting, giving everything a calm appeal.
On arrival, make sure you have a " spare" €25 per person, as you'll need to reserve a towel for your sunbeds.
Luke
Absolutely perfection! 5 star quality. We were so sad to leave. Hotel is superby clean, bright and airy. Staff are fantastic and very knowledgeable. We booked a few excursions via the hotel reception whom did it all for us. Swimming pool is huge and very clean with pool bar staff regularly coming to us asking if we needed any drinks. Restaurants are wonderful, good portion size and quality of food was exceptional. Beach is literally 5min walk from hotel.
No need to worry about reviews regarding building works we had a side sea view directly opposite the so called building work - see photos (it is 99% complete). It was absolutely no problem at all.
Housekeeping was done daily by the excellent cleaning ladies and everything restocked and towels changed daily. Standard Coffee and complimentary water left daily. Mini fridge in the room.
The most enjoyable 5 star hotel we look forward to returning too :)
Tara Gilsenan
This is an amazing hotel from start to finish, spotlessly clean, friendly & helpful staff on reception, at the pool area, behind the bar and in the restaurant. The rooms are fabulous, huge comfortable beds and so peaceful and quiet. The pool is one of the nicest I’ve seen, huge and really clean. What I liked is that the kids pool area is off in a separate area so there were very few kids running around / playing in the main pool area so it was very relaxing. The hotel is in a great location, you have your own access straight onto the beach and just a short walk from the marina and all the lovely restaurants around. I Would highly recommend this hotel it is definitely worth the extra money.