Kolin Sin
Visited early November 2024:
Excellent location, just 30mins walk along the beach to Albufeira Town which includes a few nice refreshment stops along the way. The other way, there is a nice walk along the beach which also was very quiet, due to the time of year.
The hotel has the end of the beach, which was very quiet when we visited. The outside pool is quite large but we didn't choose to use it as every morning the bathing seagulls filled the pool with feathers, of which the staff did clear out every day, besides having access to the sea was much more desirable. The indoor pool was an adventure to find, for some reason the signs in the hotel are not correct.
The rooms are semi-modern and ours on the third floor was in need of a bit of a revamp. There is next to no soundproofing so expect to be woken up by late night party goes, non the less the bed was very comfortable and we were able to drift back to sleep.
All in all, very good base to get around a few places and leasurely walks to town. There is a party strip up there road from the hotel so expect it to be busy during peak seasons.
The staff were excellent, very attentive and helpful. The male attendant at breakfast in the morning made an effort to welcome us and say "good morning". Breakfast was a standard affair, full English seemed to be the most popular but there was a good selection of fresh fruit.
Vic P
We stayed in the 1 bed apartment with a kitchenette . Fairly equipped but more could be done. Room a little tired but clean and comfortable The seaview from the balcony in the bedroom and lounge was to die for ❤️
Very convenient location, staff were superb ! Lovely Restaurants nearby Would happily come again.
Sèamus Cameron
Had a nice time here over Xmas/New Year period, self catering with enough little restaurants open around the resort, also a handy little shop 5 min walk up the steep hill, unless you take the lift to floor 6 that saves you the steep walk, there are also large supermarkets 5 min drive away .. The apartment itself was cleaned/towels changed every day so the place was spotless, couldn't fault it .. The onsite bar had entertainment most nights, but if you had a night in the TV had BBC 1 & 2 along with ITV & channel 4, also plenty other EU channels .. The WiFi signal was good but intermittent, luckily the phone signal was good everywhere .. The staff were great but the complex itself looked a little bit tired in places, but there was daily non disruptive maintenance work during our stay to address this .. would we return? .. probably.
Chloe Larkin
Im not even sure where to start, first of all construction is all over the place, i paid £450 for 3 nights at this hotel which i already thought was very steep but love holidays wouldnt let us cancel, The hotel restaurant and bars are all closed except for one that opens at 3pm which had around 5 people in everytime i passed, while they played youtube video’s in as entertainment. You arnt allowed to take drinks to your rooms so we had a grand total of 5 all inclusive drinks the entire time and ended up buying our own alcohol for the room. Our room was across the street from the hotel just outside the pool on the ground floor which was not great for the constant construction staff passing and making all sorts of noise and having awkward eye contact, not the mention the random people including a creepy man that walked and stood at our gate staring into our room smiling which made me not go back onto the balcony out of fear of his return as we were only 2 young girls in our 20’s travelling alone. For all inclusive dinner you must walk to another hotel 10 minutes away, they also offer for you to book in these “restaurants” in advance, to which we did that turned out to be just gazebos and we were told to sit in any one which we were then ignored for 15 minutes until we decided to just leave and order takeaway to our hotel, the only other people there were a drunk woman using the gazebo we went to as a smoking area while shouting and swearing to her friends in another gazebo. We were told there is a bar at the other hotel we can use to which we were also told was closed once we got there. Maybe it was just because it was out of season but there wasnt a single person at both hotels pools since there were no bars open and cant leave the bars with drinks.
Check in isnt until 5pm and check out is at 10am, and you must pay extra to use the gym or sauna.
The food was very lovely and the staff were polite.
And the do not accept stag or hen parties and will turn you away, i only mention this as i hadnt seen it anywhere stated before i got the rules and i feel it would be unfair for someone to book with them not knowing this.
There is no sky bar or barefoot bar or pool bar as advertised, the only time i actually enjoyed myself was when we got a bolt out into old town and drank there, so please dont waste your money on all inclusive.
Babatunde Giwa
"Initial impressions were decent, but quickly soured. Breakfast was inconveniently located away from the main hotel, and lunch/dinner was at another property entirely. Room cleanliness declined rapidly, with towels, bins, and cups left untouched. Tea and coffee were only complimentary on the first day, and essentials like milk and water were not provided – surprising for an all-inclusive 5-star.
Breakfast offered decent variety, but the food at the Jacs Bar restaurant was truly awful. The indoor pool, advertised as being on the 4th floor, was actually on the ground floor. Reception staff were unhelpful and disinterested after the initial check-in.
Overall, this hotel fell far short of its 5-star rating. I would not recommend it and certainly won't be returning."
Like why do I have to walk for 10 minutes to get to another hotel for breakfast??? The hotel is out of date ,
WiFi wasn’t even working at the room I paid for had to change my room ..
Like this is pure torture !
If there’s anything like -1 star I’ll rate it that .