Kolin Sin
Visited early November 2024:
Excellent location, just 30mins walk along the beach to Albufeira Town which includes a few nice refreshment stops along the way. The other way, there is a nice walk along the beach which also was very quiet, due to the time of year.
The hotel has the end of the beach, which was very quiet when we visited. The outside pool is quite large but we didn't choose to use it as every morning the bathing seagulls filled the pool with feathers, of which the staff did clear out every day, besides having access to the sea was much more desirable. The indoor pool was an adventure to find, for some reason the signs in the hotel are not correct.
The rooms are semi-modern and ours on the third floor was in need of a bit of a revamp. There is next to no soundproofing so expect to be woken up by late night party goes, non the less the bed was very comfortable and we were able to drift back to sleep.
All in all, very good base to get around a few places and leasurely walks to town. There is a party strip up there road from the hotel so expect it to be busy during peak seasons.
The staff were excellent, very attentive and helpful. The male attendant at breakfast in the morning made an effort to welcome us and say "good morning". Breakfast was a standard affair, full English seemed to be the most popular but there was a good selection of fresh fruit.
John Flood
Incredible experience for our kids 5 and 8 years old.
The pool was fantastic 2 slides and a diving board.
Located on the beach it was perfect
We were all inclusive and the food was very good with an amazing variety
10/10 from all our family.
Abby Mitchell
Very, very disappointed. The whole property including the rooms and common places are outdated. The rooms were clean and we had no problem with the staff that cleaned them, but the couch and kitchen appliances were probably 20 years old and never changed out. For the most part the pool and pool area were clean but the pool chairs were all broken. We booked the all inclusive and it was HORRIBLE. The breakfast and lunch at AQUA were not good. We could not get to any of the other restaurants that were supposedly including in the all inclusive package due to them being on a different property requiring different key cards. We tried Jacks one night for dinner and were so disgusted we left after one bite. This is not a five star resort. It does not own the beach in front of it but you can access it from the mgm property. We will not be returning and we’re upset with the price we paid for our disappointing stay.
Damian Kris
Whoever rates this place at more than 2 starts clearly had to be drunk. The hotel is outdated throughout, and the room is from 1990 at the very best. Whoever thought about giving this hotel 4 starts clearly has no clue about what they are doing, and 5 stars sight at the entrance to the reception. It is a silly joke. Food option for all-inclusive is shocking at push, you get the same 3 option buffet in the morning and although you can book yourself a dinner in one of many restaurants which they own, we left
the place after 15 mins as I wouldn't feed my dog with what was served. I have automatically cancelled all reservations which we had for the rest of the week and when chatting to the receptionist, he just knocked his head and said that he knows how poor it is and there is nothing he could do about it and simply apologised.
3* Hotels in Spain seem to be luxurious to this, and although we are only 3 days in our 7, I would already book a plane back if I could only get the money back.
Tom McAllister
You can tell this hotel used to be a 5 stars back in the day but it’s currently feeling like a 3 star, needs updating. Staff in general were friendly. Our first impression arriving with one grumpy, rude night receptionist he started the vibe off not good. He could do with some training.