Vic P
We stayed in the 1 bed apartment with a kitchenette . Fairly equipped but more could be done. Room a little tired but clean and comfortable The seaview from the balcony in the bedroom and lounge was to die for ❤️
Very convenient location, staff were superb ! Lovely Restaurants nearby Would happily come again.
Kolin Sin
Visited early November 2024:
Excellent location, just 30mins walk along the beach to Albufeira Town which includes a few nice refreshment stops along the way. The other way, there is a nice walk along the beach which also was very quiet, due to the time of year.
The hotel has the end of the beach, which was very quiet when we visited. The outside pool is quite large but we didn't choose to use it as every morning the bathing seagulls filled the pool with feathers, of which the staff did clear out every day, besides having access to the sea was much more desirable. The indoor pool was an adventure to find, for some reason the signs in the hotel are not correct.
The rooms are semi-modern and ours on the third floor was in need of a bit of a revamp. There is next to no soundproofing so expect to be woken up by late night party goes, non the less the bed was very comfortable and we were able to drift back to sleep.
All in all, very good base to get around a few places and leasurely walks to town. There is a party strip up there road from the hotel so expect it to be busy during peak seasons.
The staff were excellent, very attentive and helpful. The male attendant at breakfast in the morning made an effort to welcome us and say "good morning". Breakfast was a standard affair, full English seemed to be the most popular but there was a good selection of fresh fruit.
Sèamus Cameron
Had a nice time here over Xmas/New Year period, self catering with enough little restaurants open around the resort, also a handy little shop 5 min walk up the steep hill, unless you take the lift to floor 6 that saves you the steep walk, there are also large supermarkets 5 min drive away .. The apartment itself was cleaned/towels changed every day so the place was spotless, couldn't fault it .. The onsite bar had entertainment most nights, but if you had a night in the TV had BBC 1 & 2 along with ITV & channel 4, also plenty other EU channels .. The WiFi signal was good but intermittent, luckily the phone signal was good everywhere .. The staff were great but the complex itself looked a little bit tired in places, but there was daily non disruptive maintenance work during our stay to address this .. would we return? .. probably.
Abby Mitchell
Very, very disappointed. The whole property including the rooms and common places are outdated. The rooms were clean and we had no problem with the staff that cleaned them, but the couch and kitchen appliances were probably 20 years old and never changed out. For the most part the pool and pool area were clean but the pool chairs were all broken. We booked the all inclusive and it was HORRIBLE. The breakfast and lunch at AQUA were not good. We could not get to any of the other restaurants that were supposedly including in the all inclusive package due to them being on a different property requiring different key cards. We tried Jacks one night for dinner and were so disgusted we left after one bite. This is not a five star resort. It does not own the beach in front of it but you can access it from the mgm property. We will not be returning and we’re upset with the price we paid for our disappointing stay.
jason stirling
5 star i think not. First impressions were not bad until told at reception breakfast was by the pool area and lunch and dinner was in another hotel located about 600 yards away. Rooms was tired but clean on first day but never cleaned thereafter. Towels not changed, bin not emptied, cups not cleaned. Then when we run out of tea and coffee for the room we was told its complimentary for the first day only and take your own . Also they don't provide milk or water which was a bit tight as an all inclusive 5star hotel. The food served for breakfast was OK and ample. The food served in the other mutha hotelin jacs bar was atrocious to say the least. The indoor pool which was said to be on the 4th floor In the lift was actually on the 1st floor.
Reception apart from the day of arrival was abysmal and unhelpful in all aspects. Would I stay there again?????? Not on your nellly...... as for 5 star more like 2 star..