Vic P
We stayed in the 1 bed apartment with a kitchenette . Fairly equipped but more could be done. Room a little tired but clean and comfortable The seaview from the balcony in the bedroom and lounge was to die for ❤️
Very convenient location, staff were superb ! Lovely Restaurants nearby Would happily come again.
Kolin Sin
Visited early November 2024:
Excellent location, just 30mins walk along the beach to Albufeira Town which includes a few nice refreshment stops along the way. The other way, there is a nice walk along the beach which also was very quiet, due to the time of year.
The hotel has the end of the beach, which was very quiet when we visited. The outside pool is quite large but we didn't choose to use it as every morning the bathing seagulls filled the pool with feathers, of which the staff did clear out every day, besides having access to the sea was much more desirable. The indoor pool was an adventure to find, for some reason the signs in the hotel are not correct.
The rooms are semi-modern and ours on the third floor was in need of a bit of a revamp. There is next to no soundproofing so expect to be woken up by late night party goes, non the less the bed was very comfortable and we were able to drift back to sleep.
All in all, very good base to get around a few places and leasurely walks to town. There is a party strip up there road from the hotel so expect it to be busy during peak seasons.
The staff were excellent, very attentive and helpful. The male attendant at breakfast in the morning made an effort to welcome us and say "good morning". Breakfast was a standard affair, full English seemed to be the most popular but there was a good selection of fresh fruit.
Babatunde Giwa
"Initial impressions were decent, but quickly soured. Breakfast was inconveniently located away from the main hotel, and lunch/dinner was at another property entirely. Room cleanliness declined rapidly, with towels, bins, and cups left untouched. Tea and coffee were only complimentary on the first day, and essentials like milk and water were not provided – surprising for an all-inclusive 5-star.
Breakfast offered decent variety, but the food at the Jacs Bar restaurant was truly awful. The indoor pool, advertised as being on the 4th floor, was actually on the ground floor. Reception staff were unhelpful and disinterested after the initial check-in.
Overall, this hotel fell far short of its 5-star rating. I would not recommend it and certainly won't be returning."
Like why do I have to walk for 10 minutes to get to another hotel for breakfast??? The hotel is out of date ,
WiFi wasn’t even working at the room I paid for had to change my room ..
Like this is pure torture !
If there’s anything like -1 star I’ll rate it that .
Damian Kris
Whoever rates this place at more than 2 starts clearly had to be drunk. The hotel is outdated throughout, and the room is from 1990 at the very best. Whoever thought about giving this hotel 4 starts clearly has no clue about what they are doing, and 5 stars sight at the entrance to the reception. It is a silly joke. Food option for all-inclusive is shocking at push, you get the same 3 option buffet in the morning and although you can book yourself a dinner in one of many restaurants which they own, we left
the place after 15 mins as I wouldn't feed my dog with what was served. I have automatically cancelled all reservations which we had for the rest of the week and when chatting to the receptionist, he just knocked his head and said that he knows how poor it is and there is nothing he could do about it and simply apologised.
3* Hotels in Spain seem to be luxurious to this, and although we are only 3 days in our 7, I would already book a plane back if I could only get the money back.
Denise Creelman
Perfectly serviceable, rooms clean but dated, very little interaction with guests, bar and reception welcoming but that's it, have to go to other hotel for main meal not ideal. Specialist restaurants very nice, good food. But limited choice alround.
To be honest nowhere near a 5 star, needs a lot of tweeks in every department ...coffee/sugar
Dosnt get replenished, told to use machine in reception..even though kettle and some supplies at the beginning in the room..
States on welcome letter, food and drink not to be taken to room or there will be a charge, if wristband lost €25 charge...
€100 per room deposit, never have i been asked to pay deposit in any hotel I have stayed in especially a supposed 5 star..
But still made the best if it...