Kayleigh Hannaford
Lovely hotel. Apartments are basic but comfortable. Best hotel beds we have stayed on!
The food is also good. Again, nothing overly showy but tasty.
The hotel is very clean throughout.
The location is OK. If you want a beach then you are best in the Los Christianos or Playas de Americas, which are about 20 minutes west of Costa del Silencio. We hired a car so it wasn't much of a problem, and the bus services are very good too. The hotel has a bust stop just a few minutes walk around the corner which heads in that direction daily.
Cherry
This was my first holiday in 2.5 years. I've been coming to this hotel for almost 10 years. And I can safely say it has massively gone downhill since I first stayed.
Anna on reception isn't welcoming at all when you check in. No smiles, no kindness or warmness about her. How she still works there is beyond me.
However there was a gentleman who worked on reception who was lovely. So friendly and chatty if you were just passing through or needed any help/info.
The rooms are very old and in serious need of updating. We had a room to sleep 3, which was just a third bed placed in the living room. The drawers were broken and barely usable. The light above the mirror in the bedroom was flickering, but credit where it's due when we mentioned this to reception it was fixed promptly.
The WiFi isn't free and you have to pay for it, which baffles me in this day & age when so many places it's free. So I just used my own phone data but signal wasn't always great. You also had to pay extra for the use of a safe. Which I do recommend as I've heard of many people having things taken from their room.
The tap in the bath didn't run properly. To have a bath you had to fill it up using the shower which isn't ideal and obviously time consuming.
The sunbeds in the pool area have a lot that need replacing.
Food is pretty decent with different choices each lunch and dinner time. Often a great salad selection and choices for both meat eaters and vegetarians. At breakfast time one of the hot drinks machines kept breaking, which meant most mornings there was a large queue for hot drinks. Desserts were much the same most nights, the cakes don't really taste of much so I always opted for a bowl of ice cream or some kiwi fruit. Restaurant staff were always very hard working and friendly. As were the bar staff! Credit to them for their hard work and politeness. A credit to the hotel.
The entertainment team....im used to there being between 3-5 of them. However this time there was only 2, which is perhaps very hard work for them, and only 4/5 activities on offer per day when usually there's a lot more. Lauren was very friendly and encouraged people to join in, but was never pushy. The other guy (never got his name) was very much trying to make sure attention was always on him. And not in a cheeky chappy kind of way. I feel sorry for the entertainment team because the resources they have to use are years old and in desperate need of replacement.
Entertainment at night was only 9.15 while 10 most nights. People used to be able to watch the entertainment then get up and have a dance all together and enjoy the night. It almost seemed pointless getting ready for an evening of entertainment for a mere 45minutes.
The location of the hotel is good. Walking to Las Galletas is easy, with a lovely harbour and ice cream shop. Now the Ten Bel place has been updated and has a supermarket in it this is a it more of a pleasant walk than it used to be. There's also a lovely walk along the sea near by that is popular with dog walkers and joggers, as well as a gentle walk on Yellow Mountain.
The bus to las Americas comes near by the hotel and costs €1.50 each way and takes about 35mins ish.
As I've seen a huge decline in this hotel I can't say it'll be at the top of my list for a while, which is very sad to say as I've had some lovely holidays and memories at this hotel. However general consensus around the pool with other regular visitors is that the hotel has massively declined.
campusik
Very nice hotel, maybe not luxury but clean and with a climate. There is a nice cafeteria with delicious and various food, everyone will find something for themselves. Also the outside pool is nice, you can swim, relax and have a drink or snack in outside bar. The service is very nice and helpful, they can help you to rent a car and recommend what is worth to see, where to shop, call the taxi etc. Generally we loved it.
Stephen Cox
We enjoyed our holiday, but first impressions aren't great. Parts of the hotel desperately need a coat of paint, taps are so old that the chrome has worn off, light in our room was missing a shade, it looks as if only a minimum amount has been spent on maintenance for 40 years. But the food is good if a bit limited especially deserts which were very samey. Staff excellent. Sunbeds definitely need renewing - faded and saggy. Entertainment not up to much, but animation duo did their best with enthusiasm. Drinks served in paper cups, and you couldn't use your own plastic one -why? WiFi €30 per device which is outrageous! But once you got used to it, we had a good holiday, helped by the excellent staff and decent food.
Philip Mock
Hotel in need of some TLC. The staff are amazing, and give great service. But little faults accumulate and spoil the overall feel.
Drinks are served in paper cups. The room had only one available electrical outlet (luckily we always bring a multi adaptor). The rooms generally looked tired and outdated.
The food was good and varied, sometimes a little cooler than desired, but there is a microwave available to heat if required.
The pool area is nice, with plenty of beds available (although we did visit in low season).
Overall we enjoyed our stay, but probably wouldn't return to the Palia Don Pedro.
My Booking
