Hilton Vilamoura As Cascatas Golf Resort & Spa

J W

Solid 4 star property. Very attentive staff at desk, restaurant and bars. Rooms were very clean but a bit dated. Showers are the absolute worst. Not sure how rooms are not flooded daily as water gushes out over the glass. Service in restaurants and bars was very good. We were there golfing and it served us well.

Jane Owens

We stayed at the apartments… excellent facilities… and free access to the spa. Beds comfortable, shower good. A few things need attention - the sofa needed a clean, the spa bubbles in the main pool don’t work. But all in all I’d recommend it.

S

Incredible hotel. Had a great stay. Would definitely come again. The breakfast was one of the best hotel breakfasts i’ve had. Food very good and they catered well for my gluten free diet. Bed was comfortable, shower was great. Staff super friendly. Cannot fault my stay! It’s a bit of a way from the marina, but there is a free shuttle and ubers are quite cheap too if you don’t fancy the walk down.

Kunwar Nagi

Amazing stay. Great staff. I was upgraded to presidential suite from the start and the customer service was amazing. Anything I needed was resolved ASAP. I would definitely stay again, the location was very peaceful too.

Monika Rosić

I was very surprised and unhappy I must say. First of all,thank you for the upgrade. The room was very pleasant. Other than that I was not happy. During check in I was told i have an access to the Spa and wellness center and also to the indoor pool. I was very surprised when I came to the spa and was told that I have to pay 25 € in order to use the spa. I was not informed at all that the access is only for gold and diamond members. It is not written at all,anywhere. Not on the voucher,and not on the site. So,yes, I wasn't happy at all. The reception was also not forthcoming in regarding the issue. Your staff needs to be more educated in what a guest can and cannot do and what is included in the price,aswell as acknowledging its own mistakes. The best thing about the hotel is the restaurant and the food,and the rubi bar. Workers there are perfect and very friendly. Other that that,i would not recommend this hotel as a place to stay.