H10 Ocean Coral and Turquesa

Peggy Cole

Gustavo Alejandro Eduardo Antonio Hilda Henry Alfredo is an amazing staff and excellent service. Cares about his patrons and I will definitely be back and looking for them. ALWAYS HELPFUL AND delightful! They cater to the guests . It's our home away from home. Have always loved this resort and highly recommend. Thank you for the most Amazing service and time!

Kareen Perez

Thank you guys Antonio Hilda Jenna Henry At pool bar Eduardo and Alejandro “My experience with these server at ocean coral &turquesa was exceptional! From the moment I arrived, the server provided attentive and friendly service that truly enhanced my stay. They were knowledgeable about the menu and offered thoughtful recommendations, ensuring that each meal and drinks was perfect. Their professionalism and warm demeanor made every dining experience memorable and enjoyable. I was impressed by their attention to detail and ability to anticipate guests’ needs. Overall, their excellent service added a special touch to my resort experience. Highly recommend!”

Mila Anianova

Lovely resort with staff that will go far and beyond to make your stay memorable and pleasant. Best chicken nuggets are at the kids' club and as well as the coldest beer, haha. All of the bartenders were great during our stay, especially sexy Franky at the lobby bar! He was a hit with his cocktail creations that were very visually pleasing and delightful. We really enjoyed the Mike's coffee shop and Blue Moon restaurant. Overall, I would definitely recommend this resort!

Nikki Bowman

I came to the resort for a week long stay with my partner and his parents. overall the service was great, entertainment was as expected and the beach/ pool bar area was wonderful. I would however like to express our great frustration with the system in which they use to book the restaurants for dinner. There are only 3 restaurants you need to make reservations for. Booking for which opens each day at 8 am for dinner service the same evening. What they don’t tell you is how difficult it is to book the restaurants as they are completely booked the minute reservations open, after several days of attempting to book the one Italian restaurant we wanted to try with no avail we knew something was off. We only later found out that ‘the privilege’ guests have first access beyond other patrons to book any time they choose, making it nearly impossible to get a table at the more popular restaurants. What’s even more frustrating is the fact that the restaurants that don’t require a reservation to go to actually do require a reservation unless you want to eat at 9 pm ( or in some cases we were told it would be impossible to get in that evening at all). We also found it odd that all the restaurants only operated at half capacity, despite there being space for nearly 40 guests in a restaurant, only 20 were allowed to be there at one time. This leaves guests only one real option which is the buffet. The breakfast buffet is always wonderful with plenty of options to please any palate however the dinner buffet leaves much to be desired. I hope in the future this resort can find a better way for patrons to book so that they can have a better variety of options, or at least become more transparent with the way the restaurants actually work so as not to get people’s hope up about the cuisine offered. Unless you are coming with small children who typically enjoy eating hamburgers, French fries and cheese pizza at every meal I would say you will be disappointed with what is actually available. Another separate issue that needs to be addressed is the lack of hot water available to take a bath/shower. The water in our room was cold 80% of the time and it was only every two days there was enough warm water to take a comfortable shower. I hate to leave reviews that don’t highlight the best a place has to offer but our experience was definitely tainted by these frustrating issues and I hope it helps others looking to spend their money on an all inclusive. To be fair my partner did come to the same resort 6 years ago and had a much better experience ( which was our only reason for coming back as a family ) I would say that this resort could do a better job at explaining the ins and outs of everything to guests when they arrive instead of letting them end up in a frustrating situation to figure it out for themselves.

Kathy M

Just back from a wonderful week at Ocean Coral and Turquesa. The pools were great and the beach was lovely. Yes, there was seaweed but they worked hard to clean it up daily. Never had an issue finding a chair by the pools. Food was okay - adequate but not great. Drinks were consistently good. A few of the shows were surprisingly good (never know what you are going to get). The Fire show, Urban show, Mexican show and Rock show were really good! We didn’t watch the El Divo show but what we could hear, that sounded good as well. The staff at this resort were so friendly and helpful and made our stay perfect. Our only regret is that we didn’t know that the Mayan Dinner was only once a week (Wednesdays) so we ended up missing out. Overall, we had a great week and wouldn’t hesitate to go back if the price was right.