Elizabeth Sh
I have just finished my 10 day vacation at Ocean Coral & Turquesa. The rooms were clean and seemed renovated. The resort itself felt very clean, no littering, staff is quick to collect dirty cups outside, restaurant plates quickly collected etc. The service is a reason alone to return to this resort. Eduardo at the pool bar never failed to make my family feel welcomed and special. He always had a mojito already made without question as this was my drink of choice. Another honourable mention is Frankie at the Lobby bar. He is always friendly and social with myself and my family. Always open to chatting and providing wonderful service. In general, the staff seems like they want to be there and is always walking around with a smile on their faces and willingness to help. The food is excellent, they excel in all departments, however their sweet treats always stood out to me. They have all varieties of food to cater to various dietary needs. Pool is clean, ocean is beautiful, and I wouldn’t let the seaweed deter you from coming here, it is a beautiful resort. The whole place has a very positive dynamic and I would recommend it to anyone looking for a relaxing but fun vacation!!
Mackenzie Hoy
Had an incredible experience at this all-inclusive resort, and a big part of that was the exceptional service. Specifically the bar staff, Gustavo, Antonio, Alejandro, Eduardo, Haney, Hilda, Juan, and Alan were always on top of their game. The bartenders and servers were quick to offer refreshing drinks, always with a smile. They really took the time to remember my preferences, which made the experience feel personal and thoughtful. It was clear that they prioritized customer satisfaction. The service was efficient, friendly, and attentive, making my stay unforgettable. If you want to experience top-notch service and never worry about your drink being empty, this resort is the place to be!
Kim
Ricardo and Eber were the greatest at the buffet in the morning and at Villa Marina for lunch! The best service and always happy and smiling! Super friendly and consistant! Also excellent service from Eduardo serving us drink on the regular beach all day long! What a great staff this hotel has. A la carte restaurant are a bit disapointing du to lack of staff and food not being good for 5* hotel. Same goes to buffet ... not much selection and always the same stuff. Thats the only downside of this resort. Beach is long and enough room and chairs everywhere even at the pools! Great resort in general!!!
Jackie Martineau
Stayed at Ocean Coral & Turquesa at the end of February, this was my favourite experience in Mexico yet! The resort was beautiful and clean, food was amazing but the best thing had to be the staff. From the second we arrived the outstanding service from everyone we had the pleasure of meeting a was above and beyond.
Antonio in the buffet made our experience that much better! Gustavo, Alejandro and Eduardo were the most wonderful bartenders!
Fernanda and Gabriel in activities were always so much fun and added to the enjoyment of all the events!
Will always recommend this resort and already planning a trip back next year
Morgan Vercholuk
Antonio, Gustavo, Eduardo, Alejandro at pool bar and pool area, Jemima, Hilda and Henry are all fantastic! Anturo makes the best drinks and all the staff at the Villa Marina restraunt are lovely. In general, all the staff are very friendly and go above and beyond. You can tell that they want people to enjoy their vacation, and they go out of their way to make sure you have a good experience! I'm not overly picky so the food/drinks are good, and the resort is clean which is all you can ask for, in my opinion.
There is lots of seaweed, but that is expected in this area. Once you're in the water, it's fine. The staff do a good job of removing the seaweed and cleaning the beach!
The cleaning staff weren't coming to our room until the late afternoon, around 4-5 so we just went up to the front desk and they were able to accommodate our request to clean the room earlier so that we can come back and start getting ready for dinner.
My Booking
