Amal Benajiba
My one and only advice:
DON’T YOU EVER BOOK IN THIS
IMAGINARY 5 stars hotel
If we refer to the international criteria this hotel is a 3 + stars not even a 4 stars
I can’t describe the rooms ( very cold because heather wasn’t working, the yellowish and old towels, the very very bad quality toilet paper, iron not working, noise because of workers doing work in the other side of the corridor, …..) I will need 2 pages but if I have to resume it I can tell you that I will rather stay in an Ibis room than here.
FIRST AND LAST TIME
The service is very very poor TOO and the breakfast buffet just average
THIS IS A TOTAL SCAM
Michael Tzan
Staying at the Savoy Hotel was an absolute delight! From the moment we arrived, the staff made us feel welcomed with their professionalism and warm hospitality. The hotel’s decor is stunning, blending classic elegance with modern touches.
The rooms were spacious, impeccably clean, and equipped with all the amenities you could need. The beds were incredibly comfortable, ensuring a great night’s sleep. The only issue was the lack of noise isolation so we had noise from the room on the upper floor.
Breakfast was a highlight—plenty of fresh and delicious options to start the day. The central location was perfect, making it easy to explore nearby attractions.
Ilie Sabin
The hotel has very good infrastructure, well build.
Place was deep cleaned every night.
The hotel policy and / or the staff made it a "not perfect" stay.
Examples:
- I stopped at the super market on the way back to the hotel and i was checked in my bag.
No idea why.
- Because in the evening was colder than expected, I wanted to go to the room in order to dress warmer. We had a table open at the bar, with more people (I was the only one "leaving"). The waiter run after me, demanding payment. (I was returning and there were others at the table). Worst case, he had my room no, anyway.
After I told him I am cold and i need clothes, when I returned, he brought the heaters. Too late.
Saleema Bhaidani
It was our first time visiting Marrakesh and I'm glad we stayed at this hotel. The service is really good, especially Ismaili the concierge who gave us lots of great tips and booked a restaurant for us that was really good (Azar). The breakfast was AMAZING. So fresh, so many options, very clean and well stocked. The room was really big. Unfortunately it was too cold to use the outdoor pool. We had a great time
Galaxy Universal
We stayed at this hotel for seven nights. The room are spacious with comfortable beds.However we found that the lighting was poor and made feel quite dark from dusk to nighttime. The bathroom had a few issues such as the shower curtain hooks undone, door not firmly shutting and push button on toilet flush. We informed the hotel reception and offered us extra lamps and resolved two of the three bathrooms issues the following day. We enjoyed the breakfast offered to us at hotel and accommodated for our requests. The location of this hotel was great, connecting to a shopping centre and a small supermarket.
My Booking
