Angella Leung
Nice hotel offering chocolate happy hour 5-6pm daily. Room facilities could do with an upgrade.
Spa facilities were under renovation during my visit but I can still book one for in room or in one of the suites in the hotel.
Had a foot massage by the pool by Najia, the pressure was perfect. Booked a body massage with her again! Highly recommended.
Masoudi Oussama
I had a fantastic stay at this hotel! The staff were incredibly friendly and attentive, always going above and beyond to ensure everything was perfect. The service with miss Najia in Spa was perfect ,The rooms were clean, comfortable, and beautifully designed, with all the amenities I needed. The location was ideal, close to major attractions and easy to access. Breakfast was delicious with a great variety of options. I highly recommend this hotel to anyone looking for a relaxing and enjoyable experience. I can’t wait to come back!
Jeff Thorpe
I've had a great 5 day stay in this hotel as a solo traveller. Everyone was very friendly and eager to help me. Very nicely decorated and kept very clean. I had a top floor suite which was perfect. If you are a light sleeper ask for rooms facing inwards rather than next to the main roads. Breakfast was very good. Location is excellent, walking distance to the Medina (20 minutes).
Special mentions to guest reception and Hanane who was very helpful, the breakfast staff, and also Doha at the spa where I had a few treatments. I would recommend this hotel.
Amjid Ali
Check in and check out are extremely slow. Took over 20 minutes to check out, even though I had no charges. Very poor service from reception staff. The hotel confirmed that air con isn’t used during the winter months, even though some rooms, especially facing the sun get extremely hot. The first room given was very poor. The balcony door was damaged and wouldn’t close. Took 5 engineers to fix. The bedroom was like a sauna and air con only gave out heat. Eventually given a different room after 9pm so couldn’t even settle. Pool is heated but not warm enough to swim in winter months, needs to be warmer. Swam for 3 minutes and didn’t go back, breakfast isn’t great as not much selection for hot food. Good cakes and pasteries. Rooms are nice and good location. Bathroom shower wasn’t great and water wasn’t flowing through the plug. More attention to detail is needed.
Lina Gautam
We had Najia for massage this morning and she was an amazing masseur with such calming personality.
Room service in our room was so efficient and regular.
Their spread of breakfasts was amazing. They have all these healthy yet so yummy juice from cucumber to beetroot.
We even had our foot massaged when we were sunbathing....heaven 🙂🙏