Marrakech

Shaun Roberts

All in all, an amazing hotel! Staff can't do enough for you. They go above and beyond to make your holiday and leave you with special memories. The entertainment team were brilliant and so good with people and their dancing in the evening was spectacular! Restaurant served good food, always plenty of choice for everyone! The waiters and chefs always on hand to answer any questions.

Vicky Ho

Room is clean and good size. Beautiful landscape and good for a walk within resort after dinner, lovely sunset. Bring a kettle and cups for tea in room. Food is okay and plenty for vegetarian. Breakfast omelette is the best. Sausage in a lovely sauce. Stew lamb is tasty and fish are delicious cooked. Kebab chicken is superb. Rice and pasta are cooked right. Dessert is plenty to choose. Excursion can book on arrival with our easyjet rep or on site excursion centre. Animation team are good. All staff are nice.

Krys Knox

We loved our stay here the bar staff and animation team were a particular highlight made the stay enjoyable. I enjoyed the food and for the most part the hotel is well maintained. My only note would be the shower could do with an upgrade but wasn't too bad. We will definitely be back.

Nicola Horsley

Room maintenance is poor, check the dust in your air con... staff have a very different approach to you that seems dependent on the level of French spoken sadly. Reception staff are gruff and dismissive. Hotel itself is sparkling, AI food ok, plenty of it. Bar staff clearly taken same training as Reception staff. Entertainment staff are good, but soon develop a "clique" of those who join in their games and exclude other guests. Cleaning staff are the absolute credit, room attendants work incredibly hard and are lovely. They should train the Reception and Bar staff. The Spa.... disorganised and frankly dangerous. Beware their oils for massage ~ too strong and caused burns. Try to get away with not delivering all booked services and claim you didn't understand them.... not very relaxing. Great hotel that could do so much better than it chooses to do.

Aaron Buckley

Absolutely fantastic holiday, nothing to moan about at all but some things just not quite up to standard, food wise they have a good selection but very continental based so not much for the British but what they did have was always nice, nothing to complain about with the rooms just think they need a good update and restoration. Staff are hit and miss but all the animation team are fantastic 👌 always great fun and a good laugh especially MoMo 😉 the rooms are also very cold during the night as mine was an older room so the fan wasn't working so I had to sleep in a tracksuit. Cleaners fantastic 👏 overall great holiday but hotel needs some work 😀

Hossein Tojjar

You all are incredible! Every member of the entertainment team is actively engaged, well-organized, hospitable, and creative. Working from 10 AM to 11 PM, they continuously come up with new ideas and games, which is truly impressive. They keep everyone entertained and eager to stay at the hotel. I will definitely recommend this hotel to all my friends! 👍💐

Louise Davie

Arrived at the hotel to a warm welcome from the staff. Hotel was lovely and clean. Food not great for a picky eater but for me I always found something to eat. The animation team deserve a 10/10. Everyone of them were lovely and kept all guests entertained throughout the day and evening. Will definitely be returning at some point

Peter Smith

Had an amazing stay, food was amazing, rooms where amazing. The animation staff where really good with our too young daughters. Our oldest daughter can sometimes struggle with being in new places but they made them feel at home. Big shout out to Jamal who would go above and beyond to make them my two kids happy Great say and great animation team

Jamie Murdoch

Stayed at Pickalbatros with my family for a week in February 2025 and could not recommend this hotel enough. The hotel is clean, and has plenty going on all day. There is plenty of food and drink all day and enough choice to keep everyone happy (pizza, meats, traditional Moroccan). The real heart of this hotel is the animation team who are excellent, they go all day and keep everyone entertained. They make every effort to interact with all families every day and particularly good with the children. Activities by the pool and mini disco for the kids at night are amazing. A special mention to both Jamal and Nessima who were both so good with my family and my 2 year old daughter our entire trip - they are a real asset to the hotel. I will definitely look to return.

Nadia Musa

This was such a fun holiday! The service was amazing. The rooms and facilities were very clean. The animation team are amazing. Really engaging and made this holiday. We had so much fun on their karaoke nights and dance competitions.

Femi George

From the moment I arrived, the staff was warm, welcoming, and attentive, ensuring a smooth check-in and a comfortable experience throughout my stay. The resort itself is beautifully maintained, with stunning surroundings that create a peaceful and relaxing atmosphere. The rooms were spacious, clean, and well-equipped with everything needed for a comfortable stay. The amenities were top-notch, including a fantastic pool, spa, and well-maintained recreational areas. The on-site dining options were excellent, offering a great variety of delicious food and drinks. One of the highlights was the exceptional customer service—every staff member went above and beyond to make sure guests felt valued and taken care of. Whether it was housekeeping, restaurant staff, or concierge, the level of professionalism and friendliness was outstanding. Overall, this resort exceeded my expectations in every way. Whether you're looking for a relaxing getaway or an adventure-filled vacation, this place has it all.

Pete Moorest

Nice hotel on the outskirts of town. Food is very varied and good. Great value for money for January. The staff are friendly and always ready to help although it's not accptable for the outside bar to run out of drinks and then just direct customers to another bar. I felt the entertainment team was a little under-experienced and lacking in ideas but it's January so not high season. All in all a nice pleasant hotel which is not trying to be over-fancy.

sachu tomy

I had an amazing stay at Labranda Targa Aqua Park! The resort offers a perfect blend of fun and relaxation. The water park was a highlight, with slides and pools that kept both kids and adults entertained. The staff were incredibly friendly and always went above and beyond to make us feel welcome. The rooms were clean, spacious, and well-maintained, with beautiful views of the surrounding gardens. I also appreciated the variety of food options at the buffet, catering to all tastes. If you’re looking for a family-friendly getaway filled with fun activities and great service, Labranda Targa Aqua Park is the place to be. I can’t wait to return!

Charlene Rennie

It is a beautiful hotel well maintained, immaculate throughout.rooms cleaned every day with toiletries put in every day aswell,Staff is very nice and they are always there to help if you need it. The food is very good a lot a choice with its own fresh baked pizza station with lovely chefs on hand, best omelette maker👨‍🍳 for breakfast. Restaurant &bar staff are really friendly and the entertainers were absolutely fantastic from morning till night 💯 the pools and around them are immaculate, and even the life guards are great,even the maids and the cleaners where great. Best hotel, that's why I keep going back 3rd time in 2 years. It was so sad when leaving, but wee will definitely be going back🥰🤩😎

Paul Sutherland

The room where well presented and clean everyday, also they change bed sheets everyday , the bar service was good and gave lots of alcohol. The receptionist where friendly and helpful . I enjoy the pasta and pizza service they provided. The only thing was snack bar was not great and had to much flys and wasp on the food.

Olaitan Yisa

My wife and I thoroughly enjoyed our stay at the resort. To our complete surprise, we also discovered that our package included three delectable square meals through their buffet service. We had an amazing time at this resort. The ambiance was fantastic, and the staff was incredibly friendly and helpful. The resort is a great destination for family getaways, with a variety of activities to keep everyone entertained. I highly recommend it.

Gail Moga

We travelled as a family. Kids club and entertainment fantastic… something for everyone. Buffet in the main restaurant can be very busy however lots of variation. Large resort and they have their own way and systems of wiring with the all inclusive. House keeping excellent! Kids club and entertainment top class and all staff very friendly.

Kaushik Patel

I had the pleasure of staying at Aqua Mirage and it was an unforgettable experience! The resort is stunning, with a perfect blend of relaxation and entertainment. The rooms are spacious, clean, and well-equipped. The staff at hotel and entertainment staff were incredibly friendly and always went above and beyond to ensure our comfort. The food was diverse and delicious, with plenty of options for all tastes. I especially loved the water park, which was a great hit with the kids. The beach access was also amazing, with crystal-clear waters. Highly recommend Aqua Mirage for anyone looking for a luxurious and family-friendly getaway. Will definitely return!"

Natalie Lawrence

We booked this hotel for a last minute trip with our children and got a bit of a bargain with EasyJet. The hotel is well maintained (the gardens are stunning) and the hotel rooms and nice and spacious for 4 people apart from wardrobe space! The food is good, lots of Moroccan options which we loved. The kids club and the two ladies that work there are amazing and did a great kids disco as well. I would recommend for those looking for a great winter escape.

Taegon Ko

. Overall, the service, activities, and food were fantastic, but the room condition and cleanliness require significant improvement. Pros: • The hotel is large, offering a variety of activities, and the outdoor facilities are well-maintained. • The staff were incredibly friendly and attentive, making the stay more enjoyable. • The food was diverse and of excellent quality, with special mention to the New Year’s Eve gala dinner, which was truly exceptional and unforgettable. Cons: • The rooms were not clean upon arrival. The bed sheets were dirty, with hair found on the bedding, which was unacceptable. Proper cleaning was evidently not done. • The heating system in our room was not functional, forcing us to change rooms late at night, which was inconvenient. • The shuttle bus service, while free for three trips daily, had poorly scheduled times (e.g., 12:30 PM and 7:00 PM clashing with meal times, and return trips at 10:30 AM and 11:30 PM). This made it challenging to use the free service, and we had to pay 30 MAD per person most of the time. Compared to other hotels offering free shuttles throughout the day, this was disappointing and needs improvement. In conclusion, while the hotel offers great facilities, activities, and excellent staff service, the cleanliness of the rooms and the inconvenient shuttle service schedule need urgent attention to enhance the guest experience. With these improvements, it could become an even more appealing destination.

Karen Ng-Chaumont

Frequent traveler, but not normally a resort person - thought this would be a good option with a small child. Multilingual family - so our interactions were dealt in fluent English and/or fluent French. Booked direct with Marriott since I have Elite status. It's definitely not 5 star. I would NOT book again. the BAD - Food - just not good - Service from reception - unanswered calls & emails, call & email multiple times in multiple languages. Unhelpful people when you do get someone to answer. - Excursions desk - excursions are pricier than if you book so elsewhere (to be expected) but I would expect better service. We were left waiting for over 30 minutes to go back to the hotel at the end of an excursion. We were a couple families with young children waiting at a busy intersection at night in the middle of Marrakech. - Pools - they have one heated pool, which meant everyone was in it. Would've been nice if the small children's pool in the aqua park could be heated. - Location - need a car to get anywhere. I guess they had a shuttle --- We wouldn't know, this was a service not mentioned to us the GOOD - room clean and spacious - beds comfy (if you like hard mattresses, which we do) - other service helpful (waiters, servers, hosts)

Grace Flavier

Me and my partner came to celebrate our 5th Anniversary and valentines, had a really amazing time! The food was great and the entertainment was really fun! Specially enjoyed my archery sessions with Marie Joe! All the staff are friendly and helpful!! The aquapark was also a good addition to the what the resort already had to offer. Would definitely come back again xx

Liju A

This is NOT a 5 star. Shame on Marriott to classify it as one. We would not have picked this place if it's not a Marriott property. Not sure where to start. They have a pathetic front desk, pathetic bell service, food was bad, excursion guys were bad, no transportation, the hotel could not even arrange a taxi to airport. Details: We reached late night and left early morning, around 5 am. At both these times, there were hardly anyone at the front desk, the hotel had lights turned off and no help with luggage. When we requested the hotel to arrange a taxi for us at 5 AM, they redirected us to the single excursion desk ( which was a 3rd party) and those people to turned us town. Luckily we had some other taxi service contact and that guy saved us. This is a city where there is no Uber like service and no reliable online taxi booking. So I would expect the 5 star hotel to at least do this much when they are in the middle of nowhere. The hotel can be classified 3 at the best or even worse, considering the service they offer.

Kamran Iqbal

Excellent staff, treated my babies like their own and looked after them throughout our stay, didn't let them get bored at all, every day the food was of great taste and all the staff very friendly and helpful. Especially the animation team Mimi and her team were superb with the kids and entertaining them throughout!

Katie Hammond

We've had a wonderful week in Marrakech - staff are super friendly and nothing was too much trouble. A great selection of food and drink, and perfect for using as a base for exploring or just chilling by the pool.

Roos M

We just got back home after spending eight days at this hotel. The staff is very friendly, and the hotel is cleaned thoroughly every day, including the rooms. We traveled with a baby, and everyone was so sweet to him. The food is what you’d expect from an all-inclusive hotel, with the only real disappointment being the afternoon snack—leftovers from breakfast and lunch that were very dry. Other than that, we enjoyed the meals. The rooms are noisy so make sure to bring your earplugs. The hotel is about a 30-minute drive from the center of Marrakech, and a shuttle service is available for a fee. However, what we found really frustrating was the extremely loud music, played multiple times a day but especially in the evening between 7 PM and 11 PM. Our windows were literally shaking, even though our room was quite far from the main area. We reported this twice to the reception, but nothing was really done about it. We’ve never experienced such loud entertainment at a hotel before. Had we known this in advance, we wouldn’t have booked here. The music around the pool is also very loud, so if you decide to stay here, make sure to book a room far from the main building. What we don’t understand is why a family-oriented hotel would have music at such an extreme volume. It really took away from the relaxing atmosphere we were expecting.

Lee Tague

Nice hotel and the staff were great. But the food wasn’t the best for all inclusive we seen the same food a lot were only there 7 days. And because of location you were looking at 30mins to the nearest restaurant in the city. Rooms were very clean though. Reception staff were great and their own spa was amazing too!

Evie

We stayed for a week, some positives: - Food was much nicer than expected for an all inclusive. The tagines were particularly flavoursome and there were always lots of options. - The staff were friendly and helpful. - The pool area was spacious, lots of options to swim in different pools and sun-beds were always available. - The room was clean. - The valentines days special food and entertainment made the day feel fun and special - even handing out roses to everyone! - There is a shuttle into the town. Some negatives: - My spa massage was over 20 mins late, didn’t last the full hour I paid for and was not the standard I would have expected as it was a full body but the masseuse largely massaged my head… - The shower in the room was broken but was usable. - The evening entertainment was sometimes a bit loud, with children’s songs being played up until 9pm when we would have wanted a quieter dinner. Overall we really enjoyed our stay and would definitely return again - it was good value for money!

Jahzi Ider

Upon arrival, remember to have your service charge of 100 DA in cash. Something I feel should have been told to us beforehand. The hotel looked lovely they really got into the festivities. We had some issues with our room having to be moved twice, but they really did sort it out, and the room we were given was great. Any issues we had were sorted out. Food is a little repetitive and traditional. The staff was very friendly and helpful. A nice place. At the time of the year, the nights were cold, and the days were hot. They catered for the children putting on lost of entertainment.

robert jones

What's a beauty of place. This hotel is lovely. The staff as a whole couldn't do enough for you, yes you have a few walking around not saying much but the others make up for that. Food is nice especially if you eat their food. For the price we paid I think this hotel can only be described as hidden gem.

Imran Ali

The location is really nice and quiet away from the city centre. It has a small shopping mall 5 minutes walk restaurants and take aways prices were very reasonable. Staff are friendly and courteous. Unfortunately the breakfast definitely needs to be improved there was no variation on the menu while we were there for 5 nights. May I suggest hash browns,beans and probably roast potatoes to take it up to the 5 Star rating.

Jesus Centenero Mari

A nice place to stay, relaxed, customer attention is excellent, very complete buffet, rooms are big and beautiful... But yes, "all inclusive" does not mean all inclusive: you want to use heated pool or enter the jacuzzi/sauna? 50€. You want to IRON your shirt, 20€. You want...30€... Another thing? Extra 40€. Excursions? Double price than in city centre (same exact excursion) So yeah, good hotel, but do not expect more services than food and a room

Catherine Staniforth

Fab out of city hotel. Beautiful setting and great service. Special thanks to Salim for the wonderful cocktails in the evening and to the pool bar staff too! Good selection of food at all meals, with bits freshly cooked in front of you. Great service from all of the restaurant staff! Would recommend and return! 🌟🌟🌟🌟🌟

Jill Creedon

Would highly recommend the Jaal Riad Resort as a base for your trip to Marrakech. The rooms were spacious, the pool area was beautiful, and the amenities were plentiful. There is also a taxi rank across the road for very easy transport to the city centre, and a security guard at the gate to converse with the driver in Arabic. We stayed for 5 nights and received excellent customer service each and every night. Salim went above and beyond to make sure we felt comfortable, safe, and very well looked after. He even gave us some tips to ensure we felt safe in the city, and that we got the best deals at the markets. He was professional, friendly, and nothing was too much trouble. Salim made our stay feel personable and made us feel at home at every opportunity.

Lindsey Montgomery

We stayed 3 days at this resort and it was my favorite stay on our trip. The hotel is absolutely gorgeous, and had a really nice relaxing vibe. I loved sitting and listening to the singer at the bar in the evenings. Best cocktails in the world made by Salim and Idriss at the bar. Great service and friendly smiles everywhere you went. Loved it here! Would love to come back.

Kundendu Shukla

An excellent hotel, largely thanks to the quality of its staff. They go above and beyond to ensure a convenient and enjoyable stay. There’s a wide range of activities to choose from—we tried swimming, ping pong, golf, and archery, all of which were great fun. A special mention goes to the Brazilian dance group and the hotel staff for their fantastic efforts in engaging travelers. It truly added to the overall experience! As vegetarians, we managed well with the food options, and the staff went out of their way to make things even more convenient for us. Although the hotel is located a bit away from the main market, they offer a free shuttle service, which made transportation easy. Plus, for activities, they provide hotel pick-up, so location wasn’t much of an issue. We also tried the spa and hammam, which were of excellent quality. While slightly more expensive than outside options, the experience was well worth it. Overall, it was an amazing stay, and I look forward to returning in the future!

Catherine Jennings

If you want to escape from everyday life with year round sun, away from the city centre, then this is an excellent choice. Each member of staff are so friendly and nothing is too much trouble for them. The chefs cater for all tastes. There are activities for all ages. You can get water 24/7 from water fountains in each corridor close to your room, the rooms are very comfortable with hot powerful showers and you have various seating areas to enjoy the evening with heaters, or you can be indoors relaxing, either watching a show or in the bar. There are also quiet areas for anyone who wishes to have alone time, the hotel is very secure with 24 hour reception who are very welcoming and the entertainment team put on daily shows with different themes. The hotel is kept very clean. You can have a fantastic holiday in a beautiful setting, the choice is yours if you want to partake in any activities or just totally relax by the adult only pool. Either way I totally recommend staying here.

Deborah Fletcher

Our second visit, and we're planning a third. Love this place. Good, honest, clean hotel with excellent staff, lovely food and a good atmosphere. There's plenty to do if you're a busy person. We come here in January as we prefer it a bit quieter but the activities are all still on. We just come here to relax and unwind and enjoy a bit of winter sun.

Oluwasola Aderibigbe

I had a fantastic time the staffs were very nice, helpful, friendly and amazing and always smiling.To talk of the food it was excellent. The entertainment was to die for . The costume were out of this world. I will make sure I out more of my colleagues to come here and I don’t want to leave but I need to get money for my next trip. Excellent service. BRAVO

olivia grindrod

Hotel was amazing. Service was amazing. Food was always perfect and so much to choose from. All staff were so friendly. Especially Khalil in the restaurant he always made sure we had everything we needed and made sure we were always okay with everything. Will 100% be going back at some point! Best holiday I’ve had for a while

Hafees Hussain

My stay at Kenzi was nothing short of exceptional. From the moment I arrived, I was greeted with warm hospitality and a level of service that made me feel truly valued. Every aspect of my stay was thoughtfully curated to ensure comfort and luxury. The dining options were outstanding. The breakfast buffet offered a wide variety of delicious options, and the staff went above and beyond to accommodate. Every team member I encountered was friendly, professional, and genuinely eager to make my stay as enjoyable as possible. Special mention to Obama/Ali. The amenities were also top-notch. Kenzi offered an experience that I will cherish for a long time. I highly recommend this hotel to anyone looking for a luxurious, memorable, and special getaway. Thank you, Kenzi, for making my stay unforgettable!

Ambiya Begum

Advertised as a 5 star hotel but we have found that it is lacking basic amenities and comforts. For starters, the rooms smell of poor sewage as a result of the piping and drainage in the bathrooms and the general decor is tired and dated. Little things like the lack of toiletries missing and having to ask for an iron. The food is abysmal, supposed to be a different cuisine each night but pretty much the same bland foods rolled out night after night. Cannot get a hot drink other than at breakfast but even then the coffee machines are broken or only serve a weak cappuccino. The service from reception staff when we called from our room was atrocious, as we were told to ‘wait I will call you back I have guests here’ on more than one occasion. Also housekeeping are incredibly slow with getting round to stuff like bringing towels or refreshing the room. The staff at the restaurant were fantastic however. The waiters and service staff were welcoming, accommodating and would regularly go the extra mile to make sure we had a comfortable meal. And lastly, the spa was also great, very welcoming and made us feel comfortable. The treatments they provided were also great. All in all, don’t think we will be back again due to the lack of basic comforts expected in a 5 star stay. Would probably look for a more comfortable stay.

Denise Letch

Rooms are clean and spacious in a lovely setting. Everyone from Porters, receptionists, Animation, Waiters and cleaning staff, were very friendly and helpful. The choice for ALL INCLUSIVE was abundant. Self service buffet and very attentive waiters for topping drinks up, extra napkins plates taken away quickly. The Al-acarte once per stay, was not to our choice. There was a snack bar and Bar open when the main restaurant wasn't. Night time Entertainment from a very good Animation team etc things to do during the day, Air rifle shooting Archery darts etc.There was a small pub open for a quieter drink on an evening if anyone fancied it. 2 swimming pools one heated. Plenty of loungers and umbrellas and cabanas. Lovely seating set around the hotel grounds. Very clean. Free minibus to Marrakech bookable each day. All in all would Highly recommend this Hotel.

Nahim Mohammed

Me and my wife came here for my birthday and we had a great time at this 5* star hotel. Everything was great. From service, to the food and the staff were very good. Staff were friendly (especially Oubama) and very accommodating. The food was probably one of the best food’s we have had, especially the Moroccan tea during the morning, definitely would recommend it. And the heated pool outside was top tier! Definitely would recommend coming here.

Philip Hurst

Reception was friendly & helpful. Was very easy to exchange currency. The rooms were clean & beds comfortable. The Atlas restaurant’s very nice, with a good selection of foods. The entertainment team was excellent, especially Joe, at involving guests & running the activities during the day and in the evening. The bar staff were very good, there’s also a good selection of drinks.

Faye

We have just returned from this all Inclusive hotel and honestly we cannot wait to return next year! The staff genuinely seem to love their job and working there, they’re so helpful and polite and can’t do enough to ensure your stay is fantastic. The hotel has an Al a carte restaurant which we didn’t use as we found the buffet dinner very enjoyable and it had more than enough options which was cooked beautifully! The entertainment was brilliant with music for every one! The hotel is amazingly clean and smelt beautiful. Few minor issues were the bathroom, the door didn’t stay closed to the shower and the hairdryer was broken. This is so minor though and didn’t affect our stay. The pool could have been heated as it was freezing but again the weather was so beautiful and hot we enjoyed every second. We also booked through easy jet and we can’t fault them from start to finish. This was our first inclusive holiday as we usually enjoy exploring but we had 4 wonderful days relaxing and loved every second. The spa was amazing and we would highly recommend Over all we loved this hotel and we would give them 100 stars is possible! It was more than we hoped for

Preeya Kapoor

We are having a fabulous stay at this hotel. All the bar, pool restaurant and reception staff are just fabulous. Just to mention Zizzo, Ahmed in the bar and Emma, Abdul and co at the pool. Sorry can't remember all the names but they are all brilliant. The food is good plenty of selection. The rooms are spacious and very clean. The evening entertainment is great too. We highly recommend this hotel.

Kevin H

Four night stay in a swim up room. Sadly this time of year the water was too cold to use, but was a lovely large room with good views. The staff were amazing especially the waiters in the lounge bar that kept your glasses topped up. The buffet food was plentiful with many different choices, we chose to have a later breakfast at the snack bar. One out door pool was heated and had activities and music playing, the other pool was quiet but not heated. A great place and a enjoyable stay.

zaatot7 sniipper

Fantastic entertainment team! They are super friendly, engaging, and always ensure guests have a great time. Whether it’s daytime activities or evening shows, they know how to keep the fun going. Loved every moment! tanks to Emma

Mark Hoyland

Our maid was amazing. Provided us with big bottles of water every day. Folded clothes made beds leaving different shapes using towels every day. All the staff were friendly and accommodating nothing was too much trouble. Great food too. Really enjoyed our stay there.

jonimacaroni hoo

We got a cheap deal for our trip £350.00 per person breakfast included. It's ideally placed if you don't want to be situated in the very busy center of Marrakesh. There's a large shopping center close by with various shops ,a large supermarket and food hall , which we ate mostly at as there is a lack of decent restaurants nearby. We only ate breakfast at the hotel which was the same every day . We had several things not working in our room but it was clean. The toilet was not attached properly to the wall and had to call the maintenance man out a couple of times . Staff were lovely and friendly but trying to read my book quietly around the pool was interrupted by young staff playing loud music ,I went for a rest but needed one when I got home . Marrakesh center is a bus or taxi ride away with its busy markets, historic buildings and KFC . I hope to return to Morocco but probably a beach resort and sight seeing.

Dominic Garvey

My room room is great no problem there. My friend had trouble with his room, but after complaining politely and two room changes he was upgraded to a room with a double bed and pool side balcony. The breakfast buffet is fine and was included. The evening buffet is 200 Dirham if you don't book in advance with you're booking and is good, but better value if you have a big appetite obviously.

Emma Burnham

Found 2 cockroaches in the room during our stay. The breakfast included was very poor meat and cheese on the side nice fresh made omelette and bread /croissants wouldn't eat anything else.The fruit juice is pure sugar.The location is good a small mall close by less than 10 minutes to the medina. Pool is clean a lot of broken chairs needs updating broken parts all around the pool.

Saira Khan

Stayed in this hotel this week. I don't think it is even a 4*..this should be a 2*. The rooms are not well kept, headboard broken, shower broken, rooms need a good refurbishment.. breakfast is not great not much to really offer. They have no kettle in the room (I emailed them to ask and they never got back to me) they literally have 2 irons going across the whole hotel, sometimes you dnt even get the iron you have to fight for it. Upon leaving they don't even have a scale to weigh your luggage like normal hotels. Literally don't even provide you with the bare minimum unless you ask and mostly the answer is no. The only positive thing is that it is close to shops, near medina, small shopping mall and there are taxis outside waiting for you. Defo would not recommend this hotel or come here again.

Damien Billington

Stayed in room 2405, overlooking pool. The pool looked good, and the bar next to the pool did a nice pitsa and cold beer Great room, very clean. Cleaned every day. The shower was good. Although there was no iron, hairdryer, or kettle. Was advertised as 4* Asked for kettle and hair dryer. 2 days later, I got kettle( after 4th time asking). But no hair dryer I found staff to be very helpful, Barr the kettle and hair dryer. Breakfast was very good. Buffet service. Good choice/ selection And you had a choice of egg, from various omlettes, cooked in front of you to fried or boiled. Overall, I'd say it was a good proposition for a couple of nights( I stayed 4 but was out most of the day. 4 stars due to lack of facilities in room But overall, my experience was better than some of the reviews here

Cristina Memet

Was our first time in Marrakech and this Riad was best choice we made. Staff was very friendly and welcoming, gave us great tips on how to navigate in the city and it's a short walk to the main square. Room was clean and tidy with a good air conditioning. Me and my friends we had amazing nights relaxing at their lovely terrace. They have a good selection of drinks (alcoholic and non alcoholic) and food, shisha it's also available. I highly recommend this place for someone visiting the city.

Ana Miranda

I'm so glad we chosen to stay in Riad Christina. Staff was very friendly and welcoming from the very start. Room was spacious, clean and situated in a relatively quiet street. We spent our nights in their amazing terrace, talking and drinking tea. They also have a variety of other drinks, including alcohol (wine, beer). For those who like to smoke or want to try shisha it is also available. We meet some great people and will definitely come back for another visit!

Natasha

Such a warm welcome and the sense of walking into a family Riad, with its traditional decor, ambience and hospitality, Riad Christina captured our hearts from the moment we arrived😊😊 Simo took care of us like we were part of his family, check in was so simple and he even helped to arrange transport for a surprise my partner had booked by driving us there himself! I was also able to practice my Darija with Simo who was so patient with my pronunciation 😃 The room was warm, well lit and beautifully decorated and furnished with a well appointed bathroom. The bed was so comfortable we were asleep as soon as our heads touched the pillow - sweet dreams Moroccan style 😴 A traditional hearty Moroccan breakfast served in the reception area really set us up and we were so sad to leave this hidden jewel nestled in the heart of the medina as we continued our Moroccan adventure. Thank you to all the wonderful team at Riad Christina from both of us ❤️❤️ There are not enough stars in the sky to rate your beautiful home and hospitality ✨🇲🇦 BssHa 🙏🏽

Carla Miranda

This riad is absolutely beautiful 🙌🏻 it was our first time in Marrakesh and we had the best experience at this riad, so so grateful ✨ It’s less than 5 minutes away from the square and the staff made us feel at home, they also gave us tips on how to navigate in the city before we went outside to explore. Can’t forget to mention that the rooms are clean,tidy with good air conditioning! Shout out to Ismael for being so friendly and helpful

xxjessicaxx_o

Amazing experience. This booking was for a birthday trip and they were incredicbly accomodating of my requests and happily went above and beyond. They picked us up from theairport with a happy birthday sign, and decorated the room with flowers, real petals, candles, balloons and a personalised card. I couldn't ask for more. The amenities are so comforable and all the staff were so kind and welcoming. Located right in the middle of everything. Very close to the main market and walking distance/ very short taxi to all the main attractions. They also offer excursions which are lovely. I could not recommend this riad more. 100% worth the money

Fabiola Tomaz

I didn't stay here. I'm writing this review because I couldn't find any recommendations for the restaurant at the Akabar Hotel. The food is excellent. The tagine with pieces of meat is very affordable and delicious. It melts in your mouth and is very juicy. We had mint tea and local Moroccan beer, both delicious. The service was very good. I highly recommend the restaurant at the Akabar Hotel.

david tor

Not a bad hotel clean and comfortable. However they don't allow you to bring in your own food or drink you can only buy this in the hotel and take it to your room which is a bit expensive. Would need a taxi to get about from the hotels location as its a bit far out. Staff were very friendly.

xoxo xoxo

DO NOT BOOK!! the most horrific experience of my life, disgusting hotel. We booked a room with a balcony and an en-suite bathroom however upon arrival were given a small room with an even smaller bathroom. The toilet had scuffs on it and the shower was covered in limescale. The bedding was dirty and we were covered in mites and bedbugs by the end of our trip. There was two windows in the room, one which was broken and couldn’t be opened. The housekeeping were appalling and tried to shout at us for taking a towel which we needed for the pool. Our bin wasn’t changed until the 4th day of staying there. Some of the staff were decent enough, however majority were incredibly rude and would give snide looks for no reason specifically an old man who works there and the woman at reception . For some reason you are not allowed to bring any food/drink purchased from outside into the hotel which meant we were constantly shouted and told we could not enter until we disposed of our soft drinks? An absolute joke, would not recommend to anybody. The rooms are incredibly different to the pictures and are just vile. You won’t get even one good nights sleep as the air conditioning is so outdated it doesn’t even work properly. At one point, we spotted a cockroach in the room and were disgusted. There was also one night we had gone outside and locked our door, when we arrived, we noticed someone had placed dead/rotting flowers on our bed. We were so confused so we disposed of them and told the reception. We repeatedly asked for our room to be changed but the staff were so rude and just laughed. We told them we had locked the door and someone had placed dead flowers on our bed and they said “it could have been the housekeeping”. On which planet does housekeeping enter your room and leave it a mess, but remember to put dead flowers on the bed. It was an incredibly odd and creepy experience and after that night we just continued to be disgusted and shocked at the hotel. The pool was dirty and not once did we see it get cleaned despite it being used daily. The room was disgusting and practically unusable. There was a small shack against the wall which was supposedly a “wardrobe” which was rusting away. (overall, a vile experience, please use your money wisely and book a nicer hotel you will thank yourself in the long run) ps. I have put pictures of the dirty ahhh hotel.

Ricardo Gutiérrez Monterrubio

The worst experience ever. The weather was 47 C outside and we got to our room just to find that the air conditioning was not working. We kindly asked for a repair. They tried once but it didn’t work. However they said that it worked perfectly and that the air was really cool. We asked once again if they could repair the air and they just told us angrily that the air was working perfectly. We know that sometimes things just don’t work but as a tourist paying for a room you expect to see any problem solved and specially being at 46 Celsius you expect at least that the air conditioning works, They didn’t offer us any kind of solution. Of course I don’t recommend to stay here.

Alice Moon-Star

Nice hotel with traditional mosaic elements and a cute cat in the restaurant. The room was comfortable and reasonably clean with a good bed to sleep. The bathroom needs a little help with renovation as the shower was awkward. Buffet breakfast seems great with pancakes galore and the wifi works well. Reception staff are friendly and the tarjine dish was tasty. Would recommend this place for travellers on a budget as it is a pretty reasonable place for the price paid.

Howard Read

Excellent Riad, an oasis of calm inside the Medina. All the staff were so welcoming, friendly and helpful and we thoroughly enjoyed our stay. Our room was ideal and the continental breakfast was more than adequate. We would definitely recommend Riad Armelle to anyone looking for a place to stay in the heart of Marrakesh.

Vashali Bhatt

The property has some quirks. It looks very authentic. l had an issue with plug sockets, but the room was very nice, you can hear people talking outside the room though. What made the trip was Cici and Zaied, they are very friendly receptionists and gave very helpful tips and helped with bookings. The morning cook saved the day when out tour people didn't turn up we went on a private tour. Would definitely recommend this accommodation.

Jenny Ballard

This Riad is so beautiful. The ambience is delightful. The hostess Siham made us so welcome. Her beautiful, friendly nature made the stay so special. We had delicious authentic food. I would definitely return

Angela Newman

Cannot comment highly enough the friendliness of Cici and her male counterpart (apologies dreadful with names ) So accommodating, allowing us to leave luggage until the Taxi collected us and use the facilities. Thank you . Will reccommend. An oasis of calm in the middle of bedlum in the souks.

Dana Coutu

I have had an amazing experience here at Riad Armelle! As a solo female traveller I didn't know what to expect here. It was within the medina but very close to drop off/transit and very walkable to anywhere within the medina. The staff was all very friendly, accommodating and helpful with any questions I asked about the area. Most staff speak good English which was helpful for me and even the one that couldn't speak English tried very hard to help in every way. I was so comfortable here and wish I didn't have to leave! The food was wonderful and the rooms are lovely. The view from the roof terrace is nice and the common areas of this riad are breathtaking. I would definitely come back again! Perfect accommodation for me.

Magdalena Fuster

Staying at Riad Marraplace in Marrakesh was truly the highlight of our trip. From the moment we arrived, we were transported to a magical world. The Riad is perfectly located, just a stone's throw away from the bustling Jamaa Al Fna square, yet once you step inside, it feels like a peaceful sanctuary away from the city's hustle and bustle. Every detail of the Riad was thoughtfully designed and beautifully executed, making it feel like a hidden gem. The room was spacious, stylish and impeccably clean, comfortable in every sense, with a welcoming atmosphere that made us feel right at home. One of the best parts of our stay was the breakfast. Each morning felt like a feast, with a different spread served on the rooftop, where we could enjoy the fresh air and the view. The variety of sweet delicacies, breads, spreads, fruits, yogurt and coffee was impressive and it made each morning something to look forward to. What truly stood out, though, was the incredible service. The staff was always attentive, warm and went out of their way to make us feel welcomed and cared for. From offering recommendations to helping with every need, they made our stay even more special. We felt incredibly lucky to have discovered this place, and we can't wait to return. Riad Marratplace is a true treasure in Marrakesh, and we will be recommending it to all of our loved ones. It’s a place we’ll always cherish, and it made our trip unforgettable.

Jen180k

Excellent hotel. The staff were super helpful. It's down an alley way near the Medina so is not accessible by car but there are people with carts who will help you with luggage from the taxi drop off for a small donation. Although the Medina is nearby, the hotel is quiet and you only hear noise when up on the top terrace where breakfast is held. The hotel is secure. The front door is locked and you ring the buzzer to get in. The person on reception opens the door (reception is manned 24/7).

Marilu Bobadilla

Our days staying at Riad Marraplace will be remembered as one of the best experiences of our lifes. To begin with, the staff always greets you with a smile; they are incredibly helpful and friendly, which makes communication and the service undoubtedly excellent and much easier. The hotel is beautiful, the rooms are always spotless and equipped with everything you need. The breakfast was unforgettable! The best meals of our trip were from our breakfast; we enjoyed the terrace with the typical sounds of the square while having our food, and it has become one of our most cherished memories. Karim made our trip, especially our stay, even more memorable with a thoughtful gesture that made us feel very special. I must not forget to mention that they serve the best mint tea in all of Morocco. We will definitely return because everything at this riad has been magical.

steveruzicka

We spent a week in this lovely place. The rooms were a little small, however very comfortable with a beautiful bathroom and Moroccan style. The reception offers a nice resting place. Highlights from our stay: very friendly and helpful reception; very nice riads (two); great Moroccan breakfast (included in room fare) served on the terrace and changing every morning; a one minute walk to Jemaa El Fna market; small grocery stand a half minute away. Do not get let down by the small street to access the hotel as it does not reflect the beauty and great value of the hotel. I very strongly recommend the Riad Marraplace.

LJ Bass

We had a great stay at Riad Marraplace at the end of November. 1 minute walk away from Place Jemaa El Fnaa in the heart of the medina. The hotel were really prompt in getting in touch when we booked to offer hotel transfers at any time, and as we arrived mid-morning we were given early check-in when we arrived. The rooms were beautifully decorated and immaculately clean and there was great wifi throughout. The staff were all super friendly and welcoming and able to give advice and make reservations. Breakfast is served on the roof terrace and changes every day, so you get to try a range of fresh Moroccan delicacies. We had a great time here and would definitely recommend.

Violet Richardson

I thoroughly enjoyed my stay at this hotel. Our room was nice, the staff were kind and helpful, and the pool was beautiful. The food and drinks at the restaurant were pretty good as well. I had a very nice ginger flavored non-alcoholic cocktail by the pool. There are a few things that are a bit disorganized. We were not given any water in our room when we arrived while others told us they did receive water bottles. Our instant coffee and tea packets were not replaced when the room was cleaned. The hours for various hotel services are not very clearly posted anywhere (excepting the pool hours which are visible near the pool) and we did not receive any type of informational card in our room. I'm still not sure if there is room service although I suspect there is because people left plates outside of their rooms. That said, staff seem happy to answer questions and I could have gone to the front desk if I had really needed clarification. The location is a bit far from the city center but it was easy to get taxis. I'm not sure why this place has so many terrible reviews. It's a very decent hotel.

Ismail M

**Hotel Review: Disappointing Experience at a "5-Star" Establishment** I recently stayed at what was advertised as a 5-star hotel, but my experience was far from luxurious. The property appears to have been stuck in a time warp, with little to no updates in over two decades. Upon arrival, I was greeted by dark, uninviting corridors that immediately set a disappointing tone. The rooms, while spacious, were poorly maintained, featuring outdated furnishings and cleanliness that left much to be desired. It was clear that regular upkeep was not a priority, with dust and grime evident in several areas. The staff interactions were equally disheartening. On multiple occasions, I witnessed employees arguing with each other in front of guests, which created an uncomfortable atmosphere. It’s hard to enjoy a stay when the staff seems more interested in their disputes than providing quality service. The buffet options were another letdown. The selection was limited and lacked freshness, making it difficult to find anything enjoyable to eat. Overall, the dining experience felt more akin to a budget hotel than a 5-star establishment. In summary, this hotel does not live up to its rating. With its aging facilities, unprofessional staff interactions, and subpar dining, I cannot recommend it to anyone seeking a true luxury experience. Save your money and look elsewhere for accommodations that genuinely deliver on their promises.

Mirela Georgieva

This hotel is overrated. It is not 5 stars, but 3 stars hotel. First of all the rooms were very cold. The restaurant and corridors also were very cold. The water was also cold and with low flow, combined with cold bathrooms leads to getting sick. Now I am sick. The food in the buffet during breakfast and dinner lacks variety. Not enough vegetables and fruits. They don’t put new bottles of water in the rooms, even if we want to pay for them. The onliest positives were spacious rooms and everyday change of the towels.

Sian Nelson

We were made to stay here overnight as our flight was cancelled. I DO NOT RECOMMEND STAYING HERE AT ALL. The hotel is eerie, rundown and dated. There are stains everywhere; the cups, the carpet, most of the surfaces, the net curtains, the shower curtain, inside the kettle and so on. Just look at my photographs, and you will see how neglected and shabby the hotel is. Everything seems dingy and tired, the pool didn't have any water in it and the spa was out of service. I was not at all surprised that the hotel was able to accommodate 180 "stranded" holiday makers at very short notice. Some of the staff were helpful but most were sullen and curt, they acted like they were doing us a favour even though the airline was paying them. I can't comment on value for money due to the circumstances in which I wound up staying here but honestly unless it's SUPER CHEAP don't bother.

Jan Valošek

Mixed experience overall—definitely not a 5-star, more like 3-star plus a pool. Pros: Kindly stuff. Spacious room. The gym was good. Cons: Wi-Fi was unstable and mostly didn’t work, no Ethernet socket either. Breakfast was very basic and repetitive, with limited options. The restaurant was pricy, and the hotel taxis were overpriced. No restaurants or grocery stores nearby, so you’re stuck with the hotel’s expensive options.

Jake Brecheen

FABULOUS! We can't say enough great things about our stay here. The property is absolutely gorgeous, well maintained, and everything you dream of when you think about a trip to Marrakech. All of the staff are outstanding and go over the top taking care of you. We were there for Christmas Eve and joined the party they hosted, and the food was soooo good and the party itself was fantastic fun. Stay here!!!

Nadia Ahmed

Where do I begin. All in all, it was great. The staff are so hospitable, and they really did go out of their way to make us feel comfortable. I loved the design of the rooms, quirky, authentic and full of life and colour. It's really pretty. Breakfast choice was good, could have had more choices on hot food but dinner was great. Each dish was delicious and more than enough. All the staff were very helpful and Yusuf who we spoke to a lot at reception had a good sense of humour. I can't name them all, but all the staff were great. You will not be disappointed. Thank you all at Riad Karmela for making our stay extra special.

Maximilian Grosser

Staying at this Riad was an amazing experience from start to finish. The host is incredibly kind and attentive, always making sure everything goes smoothly. The Riad consists of several houses, and we stayed in the Zineb, which was fantastic. One of the highlights was the included breakfast—a complete buffet that really made a difference. They also offer traditional hammams at very reasonable prices, which is a nice addition. The location is central, the team is super thoughtful, and the rooms are very comfortable. I would absolutely recommend this place to anyone visiting Marrakech.

Dale Keaney

This is such an oasis of calm as close to the old city & souks as you can get. Everyone was so welcoming, nothing was too much trouble. Food was great...lovely breakfast, great dinners, restaurant team were amazing. Room very comfy, ours was ground floor within a very quiet courtyard. They organised airport transfer (very worthwhile as they coordinate with the hotel runner to walk us to the Riad), a great tour guide, hammam and masseur on site. Absolutely fabulous and would 100% recommend

Irem A.

We stayed 3 nights at this beautiful riad. A real oasis of peace. Helpful staff at every hour, nicely decorated rooms, common space and terrrace of nice sunsets. We had to cancel one of our rooms last minute as one of us could’t make it and they were kind enough to help us with that too. Our room was spacious. We will definitely repeat!

Will H

Enjoyable couples Hammam & Massage package, shopped around and this was the most reasonable price with good reviews. One thing I picked up from feedback was some people felt there was an imbalance in staffing, this was not our experience. One lady performed the Hammam, then we had a massuse each which was absolutely fine. Very relaxing experience with a few giggles. Like so many places in Marrakech the entrance is discreet, look up to the left of the door for the sign.

E J Brown

We had a lovely stay in this Riad. Staff were extremely helpful in securing taxi transfers, recommending dinner locations and activities. Location is perfect next to the palace and within walking distance of nice restaurants. We took breakfast on the rooftop each morning with a beautiful view! Couldn’t recommended this Riad enough. It may be difficult to find at night if you aren’t familiar with the city. Look for stone steps, electronic doorbell and a high fitted plaque!

Maria

Didn’t stay in the hotel, just booked the spa. The staff is attentive but tbh far not the best hammam we’ve been to - small, dark and one person serves two people in case of couple booking. Felt a bit too long for this point. Massage was good but the room was a bit cold (we booked late evening, I guess there is no heating there so may not be the point for everyone). Having tea in such a nice riad is great though! Also they request deposit which is not a problem, but the site certificate wasn’t prolong when we were trying to pay. Overall good experience, but there is a room for improvement.

romain saussaye

We booked a spa package inc Hammam + massage and were very satisfied. Olivier and his teams were very welcoming and well organised. The whole experience was hassle free. The price performance is excellent. The mint tea on the rooftop at the end was a nice touch.

Lina Yasin

Had the best Hammam earlier today and I loved every moment. First of all we were warmly welcomed, they gave us disposable bathing suits, robes, and lockers for our things. The Hammam was clean, the products were amazing and smelled so good. You literally feel a difference right away. Then the massage (we took an hour package), it was amazing to say the least. I was so relaxed, my body felt soft because they applied generous amounts of argan oil (which I loved!!). When we were done, we were given complimentary tea in the garden. We also ordered food and it was delicious and fresh. The service, staff, and owners made this experience an unforgettable one 💗

Matt Heinzman

Just returned from a couple of nights at Club Madina. Firstly the good points - the facilities and size of the hotel are very good. There are numerous swimming pools and plenty of sunbeds, both in the shade and sun. The choice of drinks on the AI package are good and include cocktails which is a bonus. The food offerings are great at all meal times and there was a wide variety of both local and international food, as well as an outdoor kitchen serving burgers, pizzas and similar. The rooms were of a good size and sufficient for our stay. Animation staff were great and although we didn't partake, they were always doing classes by the pool and evening entertainment. Areas for improvement - in order to get a towel for the pool, you need to pay 100 MAD each. When I explained that I had no cash and assumed I'd be able to pop this on the room and secured under a credit card, I was told this was not an option and there was no flexibility around this. The food was not labelled and there was a shortage of spoons for serving. My partner has a seafood allergy and not being able to see what was in each food item and then also watching other guests use a utensil for seafood before putting it back in a veggie dish wasn't ideal. Cleanliness of the bar areas left a bit to be desired and the bar top was often dirty and needed a wipe down. Also when ordering a beer, I had to do this at the outside part of the bar before going inside to order a spirit or wine. On check-out, we had a charge added for henna tattoos that we had not purchased and which was abundantly clear to the reception staff when we showed them our hands. Despite this, the printed bill which I was expected to sign still had this charge on. When I challenged this, I was told to just sign it. A nice hotel but the reception staff let the hotel down due to inflexibility.

olivia sowman

Just come back from a 4 night stay at this hotel. Would not recommended to anyone! Staff are very unhelpful and unfriendly especially the reception staff. We arrived and had to wait nearly 3 hours to be able to check in? We were told to sit and wait and laughed at. The food is boring and the same every night just about edible. The facilities are very basic and unkempt. The area around the resort is abandoned and there is absolutely nothing around there. Would give this hotel a 1 out of 5 unsure how it has anymore stars then that?

Paul Antony Davies

I travel a lot but this has got to be the worse service I’ve ever experienced! All inclusive with not enough cutlery, glasses to cater for its customers! An all inclusive where you can’t get a drink or tipsy, and when you do get served you get a third of a glass of beer that’s gone in no time and have to start waiting to get served again!!!! The food is the same every day, they have theme nights like pasta night or Moroccan nights which are served every lunch and dinner regardless of the theme so themes here are pointless. Animation team have the exact same routine daily play the exact same songs nightly I can even tell you the time every evening the songs that’s going to be next it’s boring 🥱!

Grace Fellows

If you’re considering booking this hotel please believe the other reviews that say it’s one to two stars. To start the food and drinks is terrible. It states that it has 2/3 restaurants, it doesn’t mention you have to actually pay for the others. The free food was gross and often inedible to the point where it made me ill. The drinks were equally bad, beer was only ever served in 330ml glasses, cocktails were pre-mixed and had little to no alcohol in them, and the one time I ordered a wine it came in a very dirty glass covered in lipstick. The zen pool has about 20 loungers, so if you don’t get there early, you have no chance of getting a lounger. For some reason, you had to pay to use the bar at this pool, which made no sense to us given we were at an all inclusive and the drinks offered were the same as the other bars. The room was dated, didn’t come with basic amenities and the bedsheets were stained. I will say that the cleaning staff seemed dedicated and always checked if we wanted the room cleaned. The location is about a 20/30 minute taxi from central Marrakesh, which is fine but the location of the resort is very secluded in a gated area, with no shops near by. The animation team were incredibly friendly and enthusiastic and always made an effort to speak to us despite us not speaking French. The bar staff were mildly annoyed every time we ordered a drink. It pushes to be a two star resort, let alone the four it claims.

Adele Duncan

Just back from our holiday over Christmas and we can honestly say we had an amazing time. The whole staff team went above and beyond to make every guests Christmas special. We were spoilt with a truly amazing Christmas Eve buffet with the finest food displayed beautifully. Christmas day was an assortment of festive activities which all the children enjoyed. All i can say is Wow it was exceptional. Accommodation was very good and the food was delicious and authentic. The rooms were clean every day and were spotless. The staff all work very hard and nothing is too much trouble. We would highly recommend you stay here. We will definitely be booking again in the future.

Negus Negast

Very quick and easy to get to from airport. Concierge was really friendly. Reception staff helpful and check in was very quick. Having read reviews I was a bit apprehensive about condition of room and quality of food. My room was very clean and tidy. Ample storage, flat screen TV, fridge, kettle etc. Bed was firm and very comfortable. Bathroom was adequate, slightly dated but spotlessly clean. Room tidied and restocked every day with toiletries and clean towels. Balcony was small but had 2 chair and table with view of pool and gardens. Very nice to sit and catch the morning/ evening sun. Hotel was very well maintained, immaculate gardens/ pool and communal areas. Gym was just about passable, a few pieces of equipment and weights. One of the running machines was broken. I really enjoyed the food, although very French orientated. Breakfast I had omelette with Moroccan sausage and some Moroccan pastry, mint tea/ coffee and some citrus fruit but there was a huge selection of other food. For me breakfast was a big thumbs up. Evening meals had the usual euro slop of pizza and pasta offered with theme nights with Mexican/ Japanese etc which I always avoid. The Moroccan food was delicious, something different every night of the week I was there. The food and service was never anything other than superb. Location was fine for me, just the right distance from the centre for me to walk in and out every day (about 30mins or so). I never got a taxi but I'd imagine they would be fairly cheap. I enjoyed the walks, helped burn off the calories of all that delicious food I was devouring. I wouldn't hesitate in going back here. First time Marrakesh for me and it was an amazing trip. The Moroccan people are just fantastic, so friendly. Of course at times it's tranquil bliss and at others absolutely bonkers. Cant wait to get back. Thanks to all at the Palm Plaza for helping make it a very special trip. Clearly a lot of hard working and dedicated staff involved in reaching and maintaining these high standards.

Ayoub Aliwi

I had fabulous stay at Marrakesh and this brilliant hotel is the best part. Giant rooms, super clean, wonderful service and super friendly staff who are very helpful and multilingual, special thanks to the amazing Abdul for his great customer service and smile. Hotel includes everything that you need, breakfast is great, the pool and SPA are top notch. Located in a nice quiet area close to the airport, near Al-Mazar Mall and not very far from Al-Medina. I highly regard and recommend this hotel. Thanks to the lovely people of Morocco.

Shilpa Mailapur

We loved the property, such a charming place. We didn’t get to use the pool but it looked so good. Food was the best among all the hotels we stayed at Morocco. Staff has trouble with English but we managed. They didn’t have body lotion in the room and we asked them 3 times and they kept sending shower gel. I would expect a hotel like this should have body lotion for travellers.

Marcia Belchior

We loved this hotel. Rooms are huge, amenities included, great garden and super friendly staff. It is a bit far from the medina but there are always taxis available (40-50 dinars) or you can ask them to get you a car(we heard it was about 300 dinars for 2/3 places).

Marin Vasilescu

3 star hotel! Tasteless food, they don't have salt and pepper for every table, the price of food and drink is exorbitant.In the room there is a terrible smell of sewage, the ventilation on the roof makes a continuous noise. Respect for the women who clean, for the rest .... look for other places in the world at the same price!

Louise Stevens

Beautiful hotel, the grounds are immaculate. The staff are great, especially Mouhamad in the restaurant. He always went above and beyond and so lovely. The food was amazing every night. A great idea having a free shuttle bus in to Marrakech and so nice to get back to the calmness after the madness in there! Would highly recommend.

Baqar Rizvi

Amazing! They've upgraded the gym to one of the best hotel/resort gyms i've seen! That was my biggest concern after seeing pics online. Food was fantastic every day, a lot of repeating foods but several changes each meal in both foods and desserts. Room service not included but you can take food from pool service 3-6pm which had a few included foods. Loved our stay, the team was amazing, catering to all our requests (except for gym closing early on Saturday). Amazing! If you are undecided, book this place. We'll be back with wider family

Shazia Qayum

I stayed at this resort in November and it’s a beautiful place! I loved how spacious it was and all the fruit trees around the resort which can be enjoyed while taking a walk. Although it was a bit far from the city but it’s the perfect location to wind down after a long day of hustle and bustle. My husband and I loved the complimentary breakfast buffet. Definitely recommend this place.

Federico González

Awful experience. It looks like a 5-star hotel, but there is a lack of some professional aspects. Firstly, though the rooms were comfortable, there were some things that didn't run well, such as the heating or the sink. This kind of issue can not happen in a 5-star hotel, as despite calling a few times, it wasn't fixed. Secondly, regularly at night, an annoying noise started to sound suddenly and we couldn't sleep a wink due to the noise. Although we ended up calling and after a bad time the noise was silenced. Furthermore, we all agree that the personal wasn't especially easy-going, which is one of the aspects you really appreciate when paying such an expensive service. Anyway, I just wanted to give my experience, and though the hotel is huge, I think it's only worth it if you're going to make a living inside the hotel during your holidays, like staying in the pool and stuff like that. Hope my remarks can help you out to decide your accommodation. I wouldn't recommend it at all if you go there to go around the city.

Meryem Baskoun

A very good hotel for families. Kids have plenty of activities to do, and rooms are very distanced and super quiet. They have a family pool and adults only pool which is very convenient. The staff is amazing (except the lady serving tea at breakfast as she never smiles and looks grumpy). The location is a bit far from the city so a car is needed or other means of transportation unless you want to stay in the hotel at all times.

Rajesh karavadra

Enjoyed my time at the hotel with wife and baby, have a nice heated pool which excellent for baby, they also have a hotel little friendly cat and bird cage. Baby enjoyed the daily few visits we did make. They had kids play area but the room area was not open any time I went. Had a business room for emergency printing. Spa for haircut and other stuff, inside was heated pool and gym. Also nisima relations manager sorted a room to help accommodate the baby. Also breakfast was good but not the best of food I would like, did the job but. Also safe area with police outside hotel 24/7. 5min to mall. 25min to square and either direction was 25min to 35min walk. Also pool staff and all staff friendly. I was happy all the days at the hotel. Amazing hotel and great value. Thank you.

Birgitte B

This is our 8th hotel as we are touring Morroco and the worst by a mile. It feels like a cheap all inclusive hotel with quantity over quality buffet for breakfast and dinner. The bar is a smoked filled uninspiring room with no outdoor seating. The staff all around are unfriendly and seem annoyed to be working. My advice is to pick another hotel.

Igor Neves Caser (igorcaser)

We had a couple of problems with the hotel. First the room assigned to us was not as the description when we booked it. On the second day we managed to get a suitable room. On the last day of our stay, I noticed I was missing a book and a shirt. Once my things were laying on the bed, I thought maybe the cleaning staff took it together the bedsheets by mistake. Went to the reception and they turned to be very useless for this case. Apparently, there is one manager that has access to these things, and the manager arrives late at the hotel. So I actually left without an answer if somebody has found my belongings. Other than that, the rooms needs more cleaning, its full of stains on the floor and walls, which gives a dirty look. The rooms are also not isolated, so you hear everything all the time from outside the room. The doors can only be closed by outside by slamming, so you sleep with the sound of slamming doors all the time. I think its very overrating to consider it a 5 star hotel.

Nosh Malik

This hotel was amazing my family loved it, we went in the Christmas holidays, it had 2 heated pools….the breakfast was great the rooms were very spacious… we had a great experience ❤️

Asmah Hussain

Overall I read the reviews before I booked this. I was not disappointed. The rooms and hotel where very clean and tidy the pool was not so busy but I did go in November so that might have something to do with it. The spa was also really nice and relaxing. Location location is brilliant lots of cafes and restaurants around at walking distance, which was good as your not restricted to only eating at the hotel. One thing I will say the rescption staff where the only thing that put me off they rude and really need some customer service training, I won't say all of them but most of them 😬 Breakfast was decent plenty of options to choose from.

Saad Sualeh

From the moment I stepped in, I felt like I was home! Riad Nasreen exceeded my expectations in every way. The staff were warm, welcoming, and went above and beyond to ensure my comfort. The room was cozy, clean, and well-appointed, with every amenity I needed. What truly impressed me was the attention to detail and the personal touches that made my stay feel truly special. The breakfast was a lovely everyday and the lunch and dinner were superb. The wonderful staff always made me feel pampered and took care of all needs. The location was perfect, with easy access to many nearby attractions. But honestly, I was so happy in the Riad that often I didn't want to leave! If you're looking for a place to stay that feels like a home away from home, look no further. I can't wait to return and experience it again. Thank you to the entire team for an unforgettable stay!"

Syed Saad Sualeh

We had our first experience of Marrakech this summer while staying at Riad Nasreen. Riad Nasreen is beautiful, traditional and spectacular with a very authentic Moroccan vibe. The staff was wonderful, helpful, friendly and attentive to all of our needs. They are very welcoming and gave special attention to our 7 years old daughter. The location is great as it is in the old town near many attractions. The food was authentic and flavorful. The breakfast was amazing and so was the dinner. The roof terrace is a lovely place to relax with a nice seating area. We thoroughly enjoyed our stay and will be coming back very soon.

Robert Catherall

Lovely stay at Riad Nasreen. The staff were lovely especially the night manager Khalid. Our room(s!) for our family of four were lovely and spacious. The Riad is in a great location and is calm and tranquil.

Raghad Al-Dojaily

The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions. Special thanks to Khalid, Habib, Ghita and Khalid for makes our stay memorable 🥰

Valentina Tessaro

An exceptional experience. We felt great right from the start, and we were welcomed as if it were our own home. The rooms are in typical Moroccan style, which makes the stay even more charming. The staff is very kind and always available, the breakfast is delicious and plentiful. The Riad is located in a very quiet area and is just minutes away from the Souk. I can only recommend this spectacular place.

Taegon Ko

Our family stayed at this hotel in early January and were impressed by its modern and well-maintained facilities. The rooms and buildings appear to be newly constructed, offering a clean and pleasant environment. While the hotel seems to host corporate workshops, it was also suitable for our family vacation. Although the property is somewhat small and the food variety could be improved, the friendly staff and well-kept amenities made our stay enjoyable. We particularly appreciated the quality of the towels, linens, and toiletries provided.

Janet

Very good stay at Be Live Experience. Not far outside the Medina and free shuttle bus. Not much to do outside the hotel but some decent excursions. The staff are amazing, so fun, helpful and the entertainment team are great. The rooms are a decent size, pretty average size but clean and well maintained. The food is nice and plentiful, lots of variety for everyone. Evening entertainment was fun and daytime entertainment was also fun. Get involved. Overall a good stay and would return. Good variety of drinks. Enjoyed our stay.and big thanks to all the staff from restaurant as well as the animation team. Made the holiday really fun.

sahar laarej

I recently stayed at Be Live Experience, and it was an enjoyable getaway. The staff was incredibly welcoming and attentive, ensuring that all my needs were met throughout my stay. The rooms were spacious and well-maintained, providing a comfortable atmosphere to relax in. The amenities, including the pools and dining options, were fantastic, offering a variety of choices that catered to different tastes. Overall, my experience was positive, and I would recommend Be Live Experience to anyone looking for a pleasant stay.

Julee William

We are absolutely satisfied and happy with the service we received at Belive. The rooms were really neat and clean. The staff were friendly and warm. We feel the quality of food could have been better. Otherwise everything was just perfect 😍 we enjoyed our stay

Seh. J

Nice, decent place for a short stay. Free shuttle service to city centre is very useful. Love the hustle and bustle of city although you'll mostly find tourists here.

Michael Tzan

Staying at the Savoy Hotel was an absolute delight! From the moment we arrived, the staff made us feel welcomed with their professionalism and warm hospitality. The hotel’s decor is stunning, blending classic elegance with modern touches. The rooms were spacious, impeccably clean, and equipped with all the amenities you could need. The beds were incredibly comfortable, ensuring a great night’s sleep. The only issue was the lack of noise isolation so we had noise from the room on the upper floor. Breakfast was a highlight—plenty of fresh and delicious options to start the day. The central location was perfect, making it easy to explore nearby attractions.

Ilie Sabin

The hotel has very good infrastructure, well build. Place was deep cleaned every night. The hotel policy and / or the staff made it a "not perfect" stay. Examples: - I stopped at the super market on the way back to the hotel and i was checked in my bag. No idea why. - Because in the evening was colder than expected, I wanted to go to the room in order to dress warmer. We had a table open at the bar, with more people (I was the only one "leaving"). The waiter run after me, demanding payment. (I was returning and there were others at the table). Worst case, he had my room no, anyway. After I told him I am cold and i need clothes, when I returned, he brought the heaters. Too late.

Saleema Bhaidani

It was our first time visiting Marrakesh and I'm glad we stayed at this hotel. The service is really good, especially Ismaili the concierge who gave us lots of great tips and booked a restaurant for us that was really good (Azar). The breakfast was AMAZING. So fresh, so many options, very clean and well stocked. The room was really big. Unfortunately it was too cold to use the outdoor pool. We had a great time

Galaxy Universal

We stayed at this hotel for seven nights. The room are spacious with comfortable beds.However we found that the lighting was poor and made feel quite dark from dusk to nighttime. The bathroom had a few issues such as the shower curtain hooks undone, door not firmly shutting and push button on toilet flush. We informed the hotel reception and offered us extra lamps and resolved two of the three bathrooms issues the following day. We enjoyed the breakfast offered to us at hotel and accommodated for our requests. The location of this hotel was great, connecting to a shopping centre and a small supermarket.

Jerome Trousselle

I recently stayed at this hotel and had an overall average experience. The facilities and services were decent, but I was disappointed by an incident during my stay. I misplaced a gift in my room, and despite reporting it to the hotel staff, they were unable to locate it (....) This left me feeling quite let down. While the stay wasn't bad, this issue did affect my overall impression of the hotel.

Angella Leung

Nice hotel offering chocolate happy hour 5-6pm daily. Room facilities could do with an upgrade. Spa facilities were under renovation during my visit but I can still book one for in room or in one of the suites in the hotel. Had a foot massage by the pool by Najia, the pressure was perfect. Booked a body massage with her again! Highly recommended.

Masoudi Oussama

I had a fantastic stay at this hotel! The staff were incredibly friendly and attentive, always going above and beyond to ensure everything was perfect. The service with miss Najia in Spa was perfect ,The rooms were clean, comfortable, and beautifully designed, with all the amenities I needed. The location was ideal, close to major attractions and easy to access. Breakfast was delicious with a great variety of options. I highly recommend this hotel to anyone looking for a relaxing and enjoyable experience. I can’t wait to come back!

Ethan Lewis

This hotel should not have a 5 star distinction. At most, it should be 3 stars. Lobby is not bad, but the rooms were small and dirty. The toilet was not attached to the floor so it wobbled when you used it. The hot water did not work most of the time. They turn the air conditioning off over the winter so it got very warm in the rooms (we had to sleep with the sliding door open and wear earplugs to block the noise from the street). Additionally, the service was awful (tried calling down to the front desk multiple times with no response, concierge was unhelpful, etc.). Finally, the breakfast was awful; most of the food was dry and cold, the selection was very limited, they did not have any good coffee (only an automated machine with powdered milk and gross beans) and the guy making omelettes would often under-cook the omelettes so that the inside was raw. Furthermore, breakfast is supposed to open at 6:30 am. On our last day we were supposed to leave for the train station by 7:15, so we were down at 6:30. However, a lot of the food was not put out until 6:45. We also were trying to get omelettes for breakfast since those were the only decent thing that the hotel served, but the omelette chef did not leave the kitchen until 6:50 and took his sweet time setting up his station. He did not start cooking until 7. We had to shovel food down to make our train. Avoid at all costs.

Eleni Bougiouri (Eleni Bougiouri)

Our overall experience at the hotel was not entirely satisfactory due to inadequate facilities and service, which fell short of expectations. However, what truly made our stay pleasant and memorable was the exceptional effort and professionalism of Nadia at the Guest and Relations Service. She went above and beyond to assist us, demonstrating genuine care and dedication. Her warm demeanor and willingness to help significantly improved our stay. Nadia is a true asset to the team, and we sincerely appreciate her efforts.

Brandon Melnychuk

Good hotel overall. No real complaints. Spanish restaurant was excellent. The breakfast is very good with many options. Room service was very good and quick. I love my little balcony that had the sunset view.

Ashley Zulu

recently stayed at Sol Oasis Marrakech, and it was a fantastic experience! The hotel beautifully blends traditional Moroccan architecture with modern comforts, creating a peaceful and inviting atmosphere. The rooms were spacious, clean, and well-decorated, offering a perfect mix of local charm and contemporary style. The housekeeping team did an excellent job of maintaining the space, ensuring fresh towels and a tidy room daily. The buffet restaurant had a great selection of international and Moroccan dishes. While I would have liked a bit more variety in dining options, the quality of the food was consistently excellent, and everything was fresh and flavorful. The heated pool and beautiful gardens made for a relaxing setting, and there were always enough sun loungers available. The entertainment team was fantastic, organizing fun activities and live performances that kept the atmosphere lively. One of the highlights of my stay was the friendly and attentive staff. From the front desk to the restaurant and housekeeping, everyone went out of their way to make sure guests felt welcome and taken care of. The hotel is in a peaceful area outside of Marrakech, about 20 minutes from the city center. The free shuttle service made it easy to explore, so the location was not an issue at all. I highly recommend Sol Oasis Marrakech for anyone looking for a relaxing yet engaging all-inclusive stay. Whether you want to unwind by the pool or explore Marrakech, this hotel offers a great balance of both. Would definitely return!

Amaikk

A Fantastic Stay at Sol Oasis in Marrakesh! We had an incredible stay at this hotel in Marrakesh. From the moment we arrived, the staff made us feel so welcome with their warm hospitality and attentive service. They were always engaging, ensuring we had everything we needed and making the experience truly enjoyable. The hotel itself was exceptionally clean and well-maintained, creating a fresh and relaxing atmosphere. The entertainment was fantastic, with a great variety of activities and lively interactions from the staff throughout the day, keeping the energy high and making our stay even more fun. The food was absolutely delicious, offering a great selection of flavours that truly enhanced our experience. Every meal was fresh, well-prepared, and enjoyable. The atmosphere in the hotel was equally impressive—clean, stylish, and comfortable, making it the perfect place to relax and unwind. A highlight of our trip was the Valentine’s Night celebration. The evening was beautifully arranged with lovely music, creating a romantic and joyful ambiance. We danced, laughed, and had a wonderful time. Overall, we highly recommend this hotel to anyone visiting Marrakesh. With great food, excellent service, and an inviting atmosphere, it’s a perfect choice for a memorable stay. We can’t wait to return.

Learny Chirozvani

I had a fantastic stay at Sol Oasis Hotel, thanks to the activities coordinators! Their enthusiasm and creativity made our vacation memorable. They provided a variety of fun activities for all ages and ensured everyone felt welcome. Thank you to the team for a great getaway! I highly recommend this hotel for a relaxing vacation

Lucy Ellis

Just coming to the end of a week here and I cannot fault anything from the food to the drinks and staff. Probably one of the best all inclusive hotels I’ve stayed at. The staff have made the experience really enjoyable and the entertainment team try to include everyone with all the activities. The night time entertainment is fantastic and very inclusive, Me and my boyfriend are already looking at returning this time next year!

Surinder

We had very good experience.. lovely and smiley and friendly staff. We will recommend to our family. All the animation shows were good and we really enjoyed it.. all around the hotel staff were very friendly and helpful. Specially housekeeper were very good. Overall the experience were staying over was amazing.

Edward Tse

The room was big and clean. The staff at the restaurant were friendly and helpful. However, the services at the front desk were pretty average if I compare with other Moroccan riads. The room was badly maintained; the towels were ragged, the hinge on the hair dryer was broken and the couch was falling apart. This is not something I expected from a five stars riad.

Sammi M

This Riad is in a very safe part of the old Medina. Staff are WONDERFUL! Very kind, super helpful, and all of their Recommendations were a 10/10! This Riad/ hotel is VERY clean. The breakfast as well, is excellent for Moroccan standards. Fresh fruit, order from a list of Omlettes, coffee and fresh orange juice, pancakes and the list goes on. Fun Rooftop patio. Great for Groups too. 👏👏👍👍😊😊🇲🇦

Jon_ C

We spent 2 nights at Riad Nashira right before the end of the year. Overall...great service, nice facilities. The staff provided outstanding service from our arrival to departure. I'm not sure if I'd consider the riad a 5-star facility, but the courtyards and rooftop lounge are nicely decorated and well equipped. Our room was nice...comfortable bed, good water pressure for shower, etc. The only issue we had was the noise...stone walls and no soundproofing made it hard to sleep. The riad's located within a few minutes walk to the souks and easy walking distance to the major sites within the Medina.

Muhammed Khan

This property is at max a 3.5 star property. The breakfast is quite hopeless as they only keep 1 main dish. Furthermore, the wait keeping staff dont offer customer any special items like omellete or fried eggs. If you end up going late for breakfast you are at the mercy of what is leftover. The rooms are clean. However, the cleaning staff likes throwing half used water bottles so you have to buy their own water bottles. Transportation is also an issue. Its so central in the medina such that calling a cab is such an huge ordeal. The area is also extremely unsafe at nights as there are hustlers who will give you misdirections so they can help you out and then ask for tips. Will try to avoid going to stay at this hotel in the future.

KENEH QUINONEZ

Unforgettable Experience in Marrakech Our stay at the Riad Nashira & Spa, Marrakech was simply exceptional. From the moment we arrived, we were impressed by the level of service and attention to detail that this hotel offers. The hotel staff was extremely friendly and welcoming, we want to highlight the attention of Khaled and Jalal, always ready to help at all times. From the front desk staff to the waiters and housekeeping team, everyone went the extra mile to make our stay comfortable and enjoyable.

Loraine O'Neill

We stayed at the hotel for a short break in Feb 2025. It was our first visit to Morocco. We arranged airport transfers via the hotel concierge & was warmly greeted on our arrival. The hotel was beautiful. Perfectly manicured gardens surround the property. We were made to feel very welcome. Our room was spectacular with an uninterrupted view of the Atlas Mountains. We found the staff to be very pleasant and helpful. All restaurants and excursions booked via the concierge were very good. We would definitely recommend this hotel to friends and family and hope to return at some point.

Jua Seo

Amazing food, very kids friendly, lots of space in the rooms and the staffs are ABSOLUTELY amazing!! The golf course is great, well managed, the spa offerings are good. If you’re booking tourist activities outside of the hotel, keep in mind most places will only have free shuttle rides to city center and the hotel is a bit further out that they won’t service. The spa could be maintained better. I found lots of hair on the floor, especially in the steam rooms, and couldn’t tell if it’s because it was 12pm in the afternoon (but that shouldn’t be the excuse, don’t think).

S Fernando

Our recent stay at Fairmont Royal Palm Marrakech was truly exceptional. From the moment we arrived, we felt warmly welcomed by the staff, setting the tone for a relaxing and luxurious experience. Check-in & Hospitality The check-in process was seamless, and we immediately felt at ease. A special mention to Mr. M at the reception, who provided excellent recommendations that greatly enhanced our first visit to Morocco. His warm and professional approach made us feel right at home, and we truly appreciate his efforts. Additionally, the concierge on February 9th (our departure date) was incredibly helpful. A fair, tall gentleman, he went above and beyond to assist us, making our departure as smooth and pleasant as our arrival. Accommodation & Special Arrangements We stayed in a suite, which was spacious, well-located, and offered a breathtaking view. The suite’s comfort and thoughtful design further reinforced why we always enjoy staying at Fairmont hotels. A heartfelt thank you for the beautiful anniversary arrangements in our room. The attention to detail made our celebration extra special, and we truly appreciated the effort. Facilities & Activities Pool & Pool Area: We absolutely loved the pool and the surrounding area. It was beautifully maintained, offering a perfect spot to relax and unwind. The atmosphere was peaceful, and the service at the pool was excellent. Golf Course: The course was beautifully maintained and offered a fantastic experience. Hammam & Spa: The spa was a highlight, offering a truly rejuvenating hammam experience. Tennis: The courts were well-kept, and playing there was a pleasure. Fitness Center: The staff at the fitness center were outstanding, providing excellent service and ensuring a great workout environment. Dining Experience While the dining experience was enjoyable, we found that having only two restaurants limited our options. On evenings when one was booked for a private event, it left us with only one available choice, which was not ideal for a hotel of this caliber. Expanding the dining variety would further enhance the guest experience. Areas for Improvement The reason for not giving a 10/10 rating is: 1. Bicycle Rentals – It would be great if bicycles were complimentary for children, especially since the riding routes within the resort are somewhat limited. 2. Dining Options – More restaurant choices would be a valuable addition, particularly to avoid constraints when private events take place. Overall Impression Despite these minor areas for improvement, our experience at Fairmont Marrakech was fantastic. The staff’s hospitality, the luxurious accommodations, and the world-class facilities ensured a memorable stay. We are already looking forward to returning soon!

Dorina Bocancea

Beautiful hotel, our suite was incredible – truly a dream come true. The staff was very attentive and made our stay even more enjoyable. The Luxe suite, with its elegant and refined decor, offered an exceptional atmosphere. The private pool added the perfect touch of relaxation, a true haven of peace. The breakfast, served with care, was a real feast, featuring fresh and varied products, the perfect way to start the day. We will definitely be back!

Paul Diaconescu

Bought a day pass for New Year’s Day for 1500 mad per person. The lunch was chaotic, we had to change tables, drinks came after 45 minutes. There was no guidance on where to change or get towels. When we found the showers it smelled of urine. The women’s shower did not work. Crepes cost 93 mad at the pool. Orange juice was from concentrate. They made an exception letting us on the nearly empty shuttle bus to the city. Wow…

Nesim Vural

I had an amazing stay at the hotel! The service was exceptional, especially from Islem in guest relations. She went above and beyond to ensure everything was perfect, always handling any issues immediately and with a smile. I truly appreciated her attentiveness. Yassin, the front office manager, also provided great service, making sure that my stay were smooth. Thank you to the entire team for such a wonderful experience! I will definitely be returning every holiday

Ashish Sharma

We visited in 3rd week Feb. 4 families All inclusive Holiday . Some of the staff members are rude. Service are standard. You even have to pay for drinking water. Avoid this place unless you want substandard experience at exorbitant price. Much better option available in Marrakesh

Pedro Amado

Good value for money. The food is reasonably good, and the staff are friendly, though at times they lack professionalism. There are long waiting times at reception and the bar. At the pool bar, the staff can be a bit grumpy, and it often feels like we're asking for a favor when requesting a drink. The Moroccan restaurant offers delicious food and was the highlight of our stay. The rooms are comfortable and clean. Overall a good experience.

Fouad OORIJATE

Very amazing experience at Rose aqua park The location is incredible , the staff is amazing and friendly especially the relation guest Islem Special thanks to her ‘ She was very smooth, professional Eloquent and mindful She made sure that my stay in the hotel is enjoyable. She definitely helped to create unforgettable memories She helped to book diner at Moroccan restaurant which was amazing. The animation team was also adorable Very amazing experience at rose aqua park Highly recommended

padubo

This is possibly the worst hotel experience I have ever had. Although the location was good due to being close to the airport overall experience was poor. My family and I booked one night stay and paid nearly £300. We had to leave the hotel an hour after checking in. The hotel is run down as many people have mentioned and is in seriously need of a total revamp. This hotel is one of the dirtiest I have come across. The carpets are filthy - they need to be washed and there is dust all over the furnitures in the rooms. You can clearly tell they do not care to clean the rooms properly. The tap in the bathroom was also broken. For the prices that this hotel charges I expect them to do much better than this and to provide reasonable service. I do not understand how this hotel is rated as a four star hotel.