Briony V
To begin on a positive note, this resort is bright and airy, with quite a lot of green space which is beautifully maintained, and the overall design is stylish and modern. We stayed in a lovely suite which was a great size, offering a deep bath, a comfy bed and a balcony. The spa is also very peaceful, and I had a great hot stone massage there. We also had a very pleasant meal at the Moroccan restaurant at the resort, where the food and service was of a great standard.
However… the overall standard in terms of service, food quality and amenities is sadly lacking for a five star resort. The staff seem spread too thin, and, despite the handful of friendly, helpful staff we did encounter, the general feeling from much of the staff was one of reluctance and unfriendliness, perhaps due to short staffing in the bars and restaurants. The buffet restaurant serves repetitive and often disappointing food that unfortunately gave us both stomach aches on a few occasions, and serves food on plates that are regularly dirty or chipped. The food at the snack bar is sadly of an even lower standard, and the cocktails offered at the outside bars are syrupy and noticeably weak, even by all inclusive standards. All three pools were quite shallow, and both of the outdoor pools were missing quite a lot of tiles. Whilst the quiet pool offers a slightly more relaxing experience, the club music being blasted from the loud pool seems to permeate throughout most outside spaces during the day, and, although some of the evening entertainment was good fun, loud music plays late into most evenings, often making a good nights rest impossible. All of this gives the resort a cheap feel, the general impression being that of a resort that is growing shabby around the edges. I would say that Be Live is perhaps is tailored more to a rowdy lads holiday, than for couples seeking relaxation.
Adam Turner
A good solid 4 star hotel.
Staff are friendly, plenty going on and stuff to do. They have activities by one of the pools every day. The other pool is quiet and chilled if that’s more your vibe.
The rooms are fine but not luxurious, definitely comfortable enough and the value you can’t argue with!
Food is good. Plenty on offer and buffet style. There’s also a pool cafe that you can grab sandwiches, salads and burgers from throughout the day too. And a traditional restaurant you can book in to.
Generally the drinks are ok. The wine and beer are good. The cocktails are mainly out of a machine so fine but lack a little bit of flair - just depends what you’re after. Certainly not watered down as some other posts suggest just not 5 star quality. The sports bar is great for late night beer or to watch the footy/play some games.
There’s also a daily shuttle that takes you into the city centre which is great and I highly recommend you doing so.
All-in-all a great place to relax in and enjoy!
Philip N
Last summer we went to this hotel for the second time. And there is a very good reason for that. It is simply an excellent hotel. You are always welcomed in a friendly manner. With the slightest problem, if it occurs, they try to help you as quickly as possible. The rooms are clean and well maintained. The food and especially the deserts are of good quality. And the staff is very friendly. We had another nice holiday. With this, a big thank you to the complete staff for making our holiday almost perfect. Maybe one recommendation, the rule to reduce the number of drinks per person at the pool to a maximum of 2 does not really work. The queue, compared to the year before, was twice as long. But this hotel is and remains highly recommended!!!
Steph Killick
Absolutely wonderful hotel. Beautiful. Food amazing. Grounds are amazing. The beginning of week service was exceptional, got to Friday, and it was quite bad. Lots of people went home, and they wound down the number of people to serve drinks, etc, in the restaurant. The times we had breakfast, we never were approached for tea or coffee or acknowledged. The bus on way back one evening dropped at sister hotel and told us to walk in the night middle of nowhere and not safe we refused and stayed on. I hope the management dealt with this as it would have been potentially dangerous if we're 2 vulnerable young girls. We reported the incident. Apart from that it was a very luxury relaxing beautiful stay the culture is just amazing the sights smells the hustle and bustle it's alive with living locals and fun things to do. A must visit I strongly recommend
Tom Barden
I had a great holiday, the pool area is brilliant with lots of beds. The evening entertainment was impressive and had multiple
different external performers within the venue.
The rooms were cleaned very well and often went above and beyond when servicing the room.
The pool has a great atmosphere with multiple activities to do throughout the day alongside a variety of balls and items to be used in the pool! The snack bar had a great amount of food and drinks.
All the staff were incredibly welcoming and extremely friendly when engaging with us! A great place that I would happily return too!
My Booking
