Mark Hoyland
Our maid was amazing. Provided us with big bottles of water every day. Folded clothes made beds leaving different shapes using towels every day. All the staff were friendly and accommodating nothing was too much trouble. Great food too. Really enjoyed our stay there.
Briony V
To begin on a positive note, this resort is bright and airy, with quite a lot of green space which is beautifully maintained, and the overall design is stylish and modern. We stayed in a lovely suite which was a great size, offering a deep bath, a comfy bed and a balcony. The spa is also very peaceful, and I had a great hot stone massage there. We also had a very pleasant meal at the Moroccan restaurant at the resort, where the food and service was of a great standard.
However… the overall standard in terms of service, food quality and amenities is sadly lacking for a five star resort. The staff seem spread too thin, and, despite the handful of friendly, helpful staff we did encounter, the general feeling from much of the staff was one of reluctance and unfriendliness, perhaps due to short staffing in the bars and restaurants. The buffet restaurant serves repetitive and often disappointing food that unfortunately gave us both stomach aches on a few occasions, and serves food on plates that are regularly dirty or chipped. The food at the snack bar is sadly of an even lower standard, and the cocktails offered at the outside bars are syrupy and noticeably weak, even by all inclusive standards. All three pools were quite shallow, and both of the outdoor pools were missing quite a lot of tiles. Whilst the quiet pool offers a slightly more relaxing experience, the club music being blasted from the loud pool seems to permeate throughout most outside spaces during the day, and, although some of the evening entertainment was good fun, loud music plays late into most evenings, often making a good nights rest impossible. All of this gives the resort a cheap feel, the general impression being that of a resort that is growing shabby around the edges. I would say that Be Live is perhaps is tailored more to a rowdy lads holiday, than for couples seeking relaxation.
Adam Turner
A good solid 4 star hotel.
Staff are friendly, plenty going on and stuff to do. They have activities by one of the pools every day. The other pool is quiet and chilled if that’s more your vibe.
The rooms are fine but not luxurious, definitely comfortable enough and the value you can’t argue with!
Food is good. Plenty on offer and buffet style. There’s also a pool cafe that you can grab sandwiches, salads and burgers from throughout the day too. And a traditional restaurant you can book in to.
Generally the drinks are ok. The wine and beer are good. The cocktails are mainly out of a machine so fine but lack a little bit of flair - just depends what you’re after. Certainly not watered down as some other posts suggest just not 5 star quality. The sports bar is great for late night beer or to watch the footy/play some games.
There’s also a daily shuttle that takes you into the city centre which is great and I highly recommend you doing so.
All-in-all a great place to relax in and enjoy!
Akostious Danquah
Ahmed and zizo has been the most amazing people show casing the customers service skills. They really made my birthday a pleasant one. I couldn’t imagine it without them. Always ask for these two you stay at the be-alive hotel. They’re the BEST!!
Philip N
Last summer we went to this hotel for the second time. And there is a very good reason for that. It is simply an excellent hotel. You are always welcomed in a friendly manner. With the slightest problem, if it occurs, they try to help you as quickly as possible. The rooms are clean and well maintained. The food and especially the deserts are of good quality. And the staff is very friendly. We had another nice holiday. With this, a big thank you to the complete staff for making our holiday almost perfect. Maybe one recommendation, the rule to reduce the number of drinks per person at the pool to a maximum of 2 does not really work. The queue, compared to the year before, was twice as long. But this hotel is and remains highly recommended!!!
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