Vanilla Garden

Angel Banks

Very nice hotel. The hotel was clean throughout. The buffet breakfast was very nice and good a selection. The cocktails at the pool bar were really good. All staff very polite and helpful to our needs. The bars are in walking distance but the hotel is so quiet at night and couldn't hear any noise, so a good comfy sleep every night. The balcony was very private (view of outside hotel) Would recommend vanilla garden to anyone staying in Tenerife.

Ellis Samson

We had a lovely experience at Hotel Vanilla garden. Firstly we were greeted by Pedro at reception who gave us welcome drinks and advised us on how to get to our room. When we entered the room we were pleasantly surprised by the size, the cleanliness and the comfort of the room. The bathroom was clean and of a good size and as was the balcony The pool area is fantastic, with music playing quietly through the day. Sunbeds are comfortable too and the jacuzzi around the corner is a nice touch. The DJ set and pool party on Wednesday and Saturday was also a nice touch. Bar staff are all friendly and can’t do enough to help. There are 2 aspects of the hotel which resulted in a star being lost. First one is the selection of food. Although 90% of what is available is tasty and good quality, a couple nights we struggled to find anything we fancied due to the small amount of choice available (small buffet area) and so we ate out a couple times. The breakfast sausages also weren’t great and the bacon and fried eggs are only available from the show cooking counter. This didn’t massively impact us and we were still mostly happy with the food. The last point (although I believe the area was having some water supply issues at the time so this could be the reason) was that the pressure from the rainfall shower was awful and the temperature was difficult to get right, so I ended up using the handheld shower most of the time. Overall we thoroughly enjoyed our stay, it’s amazingly quiet for its location and everyone here is lovely. I would definitely come back to this hotel without hesitation and if you’re looking for an ideal place to stay in playa de las Americas without all the noise, this is the place.

Helen Pannell

Beautiful boutique hotel, went half board, plenty of options with food both at breakfast and evening meal. Staff were lovely and very helpful. Lots of steps to get down to pool if your room is near reception. Just 5 mins walk from the front and Veronica strip. Construction at rear of hotel (not in hotel) near where pool situated, could here noise but did not disturb us too much, could not here from room however we were the opposite side of hotel near reception

D C

WARNING - Before booking this hotel please check on the progress of the construction happening next to the property. Just returned from a week here via a TUI holiday. At the time of booking we were informed there was construction happening, due to end 30th September. We were fine with the idea of one day out of seven being disrupted. The reality is that our holiday was spoiled by the work being done next to the hotel. Every weekday from 8am to 4, sometimes 6pm, was disrupted by the sound of machinery digging and drilling. Our room was at the rear of the hotel and received the full force of the noise. Rooms at the front were less disrupted. The swimming pool - where we were looking forward to spending most of our time relaxing - is also at the back of the property and subject to the awful, headache inducing construction noises. The construction site is nowhere near completion and anyone visiting in the near future will face the same disappointment. The attached video features the less noisy equipment operating - it was often worse and louder. The hotel itself is small and otherwise pleasant enough. The staff are mostly friendly. The rooms are plain but adequate. We found the bed to be very uncomfortable. The food is what you’d expect - a bit bland but plenty of it. The surrounding area is grim and dirty. You can’t walk more than a few metre before being approached by drug sellers.

cw

We have just came back from our stay at Vanilla Boutique hotel just over a week ago, it was a lovely hotel, very clean and the food was absolutely gorgeous. The rooms were cleaned over everyday by housekeeping and the staff in the restaurant were so attentive and lovely, our weeks stay could not be faulted. However, upon our check out day, we enquired about a late checkout as our hotel transfer was at 5pm and the hotel required checkout by 12pm. We were informed it was 7 euros per hour extra we could pay to keep the room. Upon 3pm housekeeping entered our room to which we explained we had booked for late checkout. We were then bombarded with calls from the middle aged dark haired woman from the reception to our room demanding we leave the room and being extremely rude to my partner over the phone after we had spent thousands of pounds at their hotel. Then we quickly checked out and left to which we were met with a passive aggressive attitude from this lady at the reception, the same lady I had previously enquired about the late checkout with!! We were looking forward to giving a substantial tip for our lovely stay, but this idea was retracted after the receptionist abusive behaviour. Her customer service needs serious improvement. Their may have been a miscommunication due to the language barrier however her behaviour towards my partner over the phone was unacceptable. This made our plans to return to the hotel in 2025 unlikely. The hotel needs to deal with the receptionist.