Sharon Boyd
Here at the moment, in block B, floor 10 facing the sea, noise from karaoke across the road until 11.30pm but it's grand and good songs. Silent after that. Great night's sleep.
Room lovely, very clean, beds made and cleaned daily. Whole place is spotless, ok carpets a bit stained but that doesn't affect holiday. We are all inclusive and food is amazing, huge variety. Food available from 7.00am until 9.15pm. Pool area and snack bar is great. Staff are very friendly and helpful. Little supermarket attached, as well as a great hairdressers/beauty salon, which I would recommend. Highlights, cut and blow dry is less than half the price of that in Ireland.
Situated right on the beach and walk way. Would highly recommend this place and would return.
Mallaika viswanath
UNSAFE and UNHYGIENIC.
My friend and I are two young women who were travelling alone and decided to book here under the impression it is a 4 star hotel. It is clearly not up to that standard at all.
We were awoken in the middle of the night by strange men from the adjoining room who had drunkenly entered ours. Although we had checked earlier to ensure the side door was locked, it has been unlocked and left open by the housekeeping staff enabling them to enter our room. We managed to chase them out but could hear them talking about trying to re enter our room and we felt very unsafe especially as the front door to our hotel room didn’t latch properly so we ended up having to change rooms in the middle of the night which was terrifying and inconvenient.
We also saw cockroaches crawling over the plates at the buffet in the restaurant.
The night concierge was kind and quickly changed our room but when we spoke to customer services in the morning she was unhelpful and kept telling us we should’ve made sure to latch the adjoining entrance door. She refused to give us a partial refund or cancel the rest of our stay and we just got a drinks voucher instead which was of no use to us after the awful experience we had.
Furthermore the whole hotel is very dated and dirty, and you cannot sleep at night as there is no soundproofing. We could clear hear the loud music of the clubs as if we were outside and we could hear our neighbours talking, and doing other things in the night as clearly as if they were in the room with us. Not only did we feel unable to rest but we also felt on edge and unsafe the whole time. I highly suggest you look elsewhere for your stay, especially for the prices this hotel charges.
Gualter Semedo
I recently stayed at Sol Tenerife, and my experience was a mix of positives and negatives.
Positives:
The breakfast was excellent, offering a wide variety of options, fresh ingredients, and good quality food. It was definitely one of the highlights of the stay.
The pools were well-maintained and enjoyable, providing a nice spot to relax during the day.
The staff, especially those working during breakfast, were friendly, attentive, and always ready to help, which made the mornings even more pleasant.
Negatives:
One of the biggest downsides was the noise from the nearby bars, which made it difficult to get a good night’s sleep. The loud music and party atmosphere continued late into the night.
The noise inside the hotel was also an issue. People—possibly not even guests—were knocking on doors, shouting in the corridors, and generally causing disturbances, which was frustrating.
The rooms and bathrooms felt old and in need of renovation. While they were functional, the outdated decor and worn-out facilities took away from the overall comfort.
Overall, Sol Tenerife has some great aspects, particularly when it comes to breakfast, pools, and staff. However, the noise levels and the condition of the rooms make it less ideal for those looking for a peaceful and comfortable stay. If you're a light sleeper, this might not be the best choice.
Chris
Noisy, Poorly Maintained & Not 4-Star Standard.
Booked Sol Tenerife based on positive reviews and 4-star rating, but the reality is far from what’s advertised.
- Room door didn’t lock securely.
- Internal doors patched up from previous damage.
- Only one unsecured plug socket.
- Mould visible in the bathroom.
- Air conditioning broken.
- Paper-thin walls.
The hotel is full of stag and hen parties, with very high noise levels and music blasting until 5am, making sleep impossible.
You are provided with a plastic token to exchange for a plastic cup, you must take this cup with you every time you want a drink, if you loose the cup you'll be charged.
Iron avaliable at reception for €20 deposit for 1hour max. If you're late you lose the money.
We asked to move rooms within 10 minutes of arrival due to the poor condition and excessive noise. Reception refused, stating they wouldn’t move us even if other rooms were available, as alternatives were “higher cost.”
After just one night of a six-night stay, we checked out early, fully aware we’d receive no refund. But the condition of the hotel simply wasn’t worth ruining the holiday.
No questions were asked by reception as to why we were leaving so soon, suggesting either it’s a common occurrence or the staff simply don’t care.
We booked alternative accommodation at our own extra cost. This is not the standard expected from a 4-star hotel.
1 star hostel at best.
Would not recommend to anyone looking for a restful or quality stay.
Jonathan Cochrane
WORST NIGHTS SLEEP MONEY CAN BUY!
If you enjoy a good night's sleep do not come here. As much as I appreciate the hotel can't control noise levels in the area they could at least make this apprent in marketing or try and sound proof the rooms. The noise is unbearable from the local bars and clubs.
This hotel is only suitable if you enjoy going out at 11 pm, getting off your face on booze and coming in at 6 am in the morning, or are profoundly deaf. The only hours it is quiet is 8am until midday.
The hotel will tell everybody that it's the vibrant area, but I don't think wearing earplugs every night and still hearing thumping bass from nearby bars and getting no sleep fun. Surely a fundamental point of a hotel is somewhere to sleep at NIGHT?!
Just a warning do your local research as I clearly didn't. The hotel is in serious need of a refurbishment as it's very dated. Apart from that the staff were very friendly and helpful and the breakfast wasn't bad at all.
But never again...
My Booking
