Susan Partridge
From arrival /drop off at our hotel the experience has been great. The visit/stay at Paradise Park has been lovely. The hotel is well situated nearby to lots of locations and to travel to parts of the island are easy.
The hotel staff are very friendly and helpful non more so than in the dining area. Nothing is too much for them none more so that the lady on the dining room reception Sara Spagna so pleasant and friendly makes the dining more enjoyable.
Another great touch is the shuttle bus outside the hotel that takes you to Los Cristianos beach.
Looking forward to coming again next year.
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Jade Thomas
As a single mother travelling alone for the first time, I was very nervous- there was absolutely no need to feel that way.
The staff at Paradise Park have been amazing. They not only exceeded my expectations but they went above and beyond in helping me to make my son's birthday and first holiday an experience to remember. For that I cannot thank them enough!
Not only that, the hotel itself provided more than enough activities for kids and adults alike. The location is so convenient for the many excursions, parks and animal experiences nearby (30 euros there and back to the Monkey Park - including tips).
I have every intention of returning to Paradise Park with my extended family and making use of the adult only bar and pool.
I have absolutely no complaints.
Thank you to all Paradise Park staff. 😊
Paul Porter
Katy was really good in the restaurant at Breakfast, nice, friendly and helpful. We have been here before November 2024 and decided to come back however we have pretty much done a circuit of the restaurant at Lunch or dinner and went out to eat, the food and selection of food has dramatically deteriorated in just 4 months, poorly labelled and on the evening we did eat I can only describe it as unedible stuck to salads for lunch thats hard to get wrong. We stayed in a suite in the Annexe, it was really nice and really clean so if you visit, choose a suite. Pool area was good, plenty of sunbeds if that's your thing, location is great just a short walk to the strip of bars with food, drinks, sports and other entertainment but not so close that you can hear it from the hotel. Check in was disappointing, only one family in front of us , pleny of staff but we had to wait 15 mins as i heard the staff and customer pontificate on lots of things when they should have addressed our check in.Sadly because of the food, we won't be returning.
Kim Downey
This is the second time we have stayed here and we love it. It's a lovely hotel in a great location with lots of amenities for children. The staff are wonderful and go above and beyond. They are also so friendly and welcoming, especially with children. The rooms are clean and spacious.
The only complaint I would have is the gym. We like to exercise on holiday and the gym is in a really bad condition. It's very dated, warm and a lot of the equipment is broken or not functional. We will still come back because we love it here but really hope the hotel does something about the gym.
Colin White
Rooms are clean and reasonably comfortable. The shower was great and powerful!
The AC in our room was pretty loud so needs some attention. The food is very good but not excellent compared to others I’ve been to as it wasn’t always hot as you’d like or cooked properly. The pools were clean and lovely with lots of sun bed space.
The service overall is very good and friendly. They couldn’t do more for you.
Two comments to improve it would be to make it clear about what drinks are included as being “all inclusive” I thought all the various drinks would be included but clearly that’s not the case for everything. I don’t drink a lot but it’s just a bit of a hassle to pay the extra at the bar.
Secondly, if the sun lounger towels were available at the pool bars that would be helpful. Asking for 50 cents to change them seems a bit impractical rather than just swapping them out for you free of charge as I’ve seen done at another similar Tenerife resort.
Overall, it’s a lovely place to get away and relax either as adults or as a young family and would highly recommend it.
My Booking
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