Preeti Thakur
Hi,
I stayed at this hotel for four nights with my daughter, but unfortunately, it did not meet my expectations. From the start, the rooms did not feel like those of a 4-star hotel. The beds were not very comfortable, and the room became quite stuffy at night due to poor ventilation. The only way to get fresh air was to leave the balcony door open, which didn’t feel safe to me.
I booked the all-inclusive option, but I was quite disappointed with the food—it lacked flavor and wasn’t enjoyable. The selection of drinks was also very limited, and the ones available didn’t taste great.
The location is fine if you plan to stay at the hotel all day, but there isn’t much to do nearby. If you want to visit places like the street market, Monkey Park, or Siam Park, you will need a car; otherwise, you’ll end up spending a lot on taxis since there are no other transportation options from the hotel.
Another major disappointment was the swimming pool. It is quite small, which would be fine, but it only opens from 10:00 AM to 6:00 PM. If you go out during the day and want to relax in the pool in the evening—especially in hot weather—you won’t be able to, as it closes too early.
There is a beach right outside the hotel, but it’s not one of the best in Tenerife. It’s not a real sandy beach; it’s rocky, which I personally didn’t like.
For a similar price, I would recommend staying at a hotel in other beach towns like Los Cristianos or Costa Adeje, where you might have a better experience.
Overall, I was not very happy with my stay at this hotel and would not choose it again.
Derek Smith
My honest review.
Room is very spacious and cleaned every day. This is an adult’s only hotel but aimed at the older adult.
The food is very nice and as others have said there is a microwave but if you want hot food you need to eat at the earliest possible time and not 2 hours into service.
The bar staff do sometimes get a little overwhelmed with customers but they cope well. Possibly another member of staff would advantageous.Louis the bar man is brilliant
The animation team is very entertaining.
Night time entertainment is a bit hit and miss depending on your tastes for example a solo saxophonist or pianist to karaoke or bingo.
Over all it’s a very nice relaxing place if a little off the beaten track. The nearest town is about a 15 minute walk away.
Mariusz
I stayed at this hotel with my friends to celebrate my 40th birthday, and it was an amazing experience! The hotel itself is fantastic, the staff were outstanding, and the food was absolutely delicious. A special shout-out to the night shift team and security for their patience and sleepless nights – you guys are legends! We truly appreciate it. Highly recommended!
Lorraine Clark
This sounded a great holiday however the negatives - it was about a 25 minute walk to the town centre depending on how fit you are. There was not enough staff usually only 1 person serving, you could never get a glass or a cup and sometimes plates we went at Xmas time and it felt like the hotel should have closed that they didn't want to be open so run with skeleton staff. The pool area wasn't clean or the sand swept up again no staff. There were 2 lifts and one was never working. The positives what staff there was they were brilliant the life guard he sorted all the loungers and picked up litter he was really nice. The room was clean and made up every day. The kitchen staff were really nice but 1 or 2 service staff are not enough we felt sorry for the work they were expected to do. It was a bit far out of town to walk every day. I would go back to this hotel
Owen Turrell
We recently stayed here on our honeymoon. We couldn't have asked for better service. We were upgraded to a suite and they had left us a bottle of fizz on ice as well.
The staff were generally very nice and helpful.
The food was better than any all inclusive I've stayed at previously.
Slightly out of town but made for a quieter stay.
If we go back to Tenerife we will stay here again.
Thank you