sharron
Honestly.. we certainly didn't arrive at this hotel. Infant these pictures are of the hotel next door.
This hotel is supposed to be all inclusive and it certainly is not!!
Meal times are set times, No snacks, no ice creams not much of anything really, especially for the kids. The food is literally chicken cooked in different ways and occasionally burgers and a " fish" dish. Catering seems to be for other guests not English!! Not a fussy eater but I'm glad we're were able to eat out, which in some cases people pay all inclusive and don't have funds to " pay " extra monies.
In my opinion this hotel didn't have very high standards, rooms are " cleaned" and say that lightly as our floors were filthy so I cleaned myself!! Bedding and towels are changed if they can be bothered..
TV s in room aren't much use as nothing in English except sky news.. Aircon we were lucky as ours worked comments from others were nothing in there room worked..
Entertainment is literally 10 mins of kids disco then a " show of some kind lasting 30 mins.
Only effes on draft, plastic cups, miniature whiskey, vodka gin.. flat mixers!!.
Not enough sunbeds for amount of guests and the " private" beach as literally 12 sunbeds.. bare in mind in summer this hotel has 700 unlucky residents..
Save your money book else where.. oh and don't expect a reply from " on the beach" or other reps because it just won't happen..
Happy holidays just not at this hotel.
Chris Scragg
Great looking hotel and great location but will not be returning.
The air conditioning in the room we stayed in was very poor and noisey and had stains on the carpet upon arriving.
The WiFi was terrible and never worked longer than 1 minute before having to try and log back in.
There was no entertainment that was advertised and also the price of the safe was more than advertised.
There was a few members of the younger staff who did their best to help and keep guests happy but unfortunately the senior members of the hotel were very abrupt and not welcoming at all.
The senior members/managers definitely need to learn more about hospitality.
Also the food that was on for the all inclusive guests was just horrible and the same every other day.
My partner and I only ate at the hotel a few times in 7 days
William Lorr
8hrs today with no water in the rooms. WiFi is dreadful
Scott Frankland
No English food the staff are very rude and ignorant the stairs carports are black and minging me and my partner spent £3,000 on food out as we couldn’t eat anything the pool needs a good clean and the sun loungers need a good scrub don’t come here go somewhere else
mehdi sakha
This is not a 5 star hotel