Sunshine Holiday Resort

Abi Lee

For the price we paid we were pleasantly surprised with Sunshine Holiday Resort Hotel after seeing previous reviews. It is definitely a 'you get what you pay for' place and we were happy enough. All staff were extremely friendly and showed great service throughout our stay, going above and beyond. The food was just standard all inclusive food really. We always found something we could eat. They did a nice all inclusive cocktail.. just ask for the special cocktail! They did put rather a big amount of vodka in so do be careful 😉. Rooms and some areas could do with a bit of an update (ours had a leaky shower and the balcony doors didnt fully lock) but it wasn't anything too major, we were only there to sleep in the rooms and wash so it didn't matter to us much. The pool area was good. The location, although seeming far out was only around £4 to Hisarono and the hotel had daily shuttle buses at 11am til 4pm to go to the beach, with several little beaches just a short walk along. Overall we really enjoyed our stay at Sunshine Holiday Resort.

Nick

Wonderful hotel, great staff and a beautiful location. Stayed here for a week with family. Can't fault it. The food is excellent and there's always a good amount of choice. But as they cater for many nationalities, especially Turkish, don't expect a full English and shepherd's pie. The spicy breakfast scramble they served was a revelation! The staff were all terrific! Friendly, helpful and fun. I will add that we're a very polite family and thanked them each time they cleared a plate and joked about with them too. The location is away from the hustle and bustle and set at the foot of the mountains. The view from the pool is incredible. However it's only a 10-15 minute walk to the main street where buses run every 10 minutes. Last but definitely not least Sara the receptionist. She was so incredibly helpful and her English is excellent. Anytime there was an issue Sara made sure it was quickly resolved and always followed up. One night our 6 month old daughter soiled the blanket and I had to ask for a replacement. 10 minutes later Sara phoned the room to see if we had it yet. We didn't and she promised to get it sorted asap. A few minutes later the blanket arrived and 5 minutes after that Sara phoned again to make sure it was done and to see if we needed anything else. Absolutely wonderful service, I wasn't that well looked after in Vegas. I have read some of the negative reviews, I would say if you aren't the type to let a few small things ruin your entire holiday then you'll love it here. And if you are the type where one bad thing ruins everything for you then you probably won't be happy anywhere.

Veselina Torcheva

Unforgettable Stay with Stunning Views and Exceptional Hospitality at Sunshine Holiday Resort We had an exceptional stay at Sunshine Holiday Resort. Everything was wonderful, and the staff were incredibly attentive and always ready to assist. The housekeeping team was very kind and worked diligently. The room was spotless, and the pillows seemed brand new. We enjoyed the best 7 nights, and even after checking out, we were allowed to stay for an additional 8 hours until our flight, with full access to food and drinks as usual. The food in the restaurant was delicious and varied, thanks to the excellent work of the restaurant staff and chefs. The hotel offers uniquely beautiful views, with stunning mountains and incredible sunsets that made our stay even more memorable. Special thanks to the restaurant manager Muhammad (Mehmet). Additional gratitude to Ozzy, who was always around to help whenever needed. And thanks to Serjey for his kind attitude and care towards the guests. Your exceptional hospitality made our stay unforgettable. We will always remember you and hope to see you again next year!

Sophie Rolfe

Just got home after a week’s, all inclusive stay at sunshine holiday resort (which is rated a 4 star hotel). We booked through ‘On The Beach’ & flew with ‘Sunshine Express’. Not going to lie but after I’d booked I was really nervous as I came across some worrying reviews (we’ve always holidayed at least 4, if not 5 star). Anyway here’s my honest review, along with a few tips: -Yes the room was on the small side & pretty basic (we had a standard room). The room could do with a bit of an update but it was kept clean, so we were happy. Bed sheets could have been bigger & the pop up bed wasn’t ideal for a 5ft 8”, 13yr old boy, but he never complained. -Reception area, pool side, restaurant & the grounds were all kept clean & tidy & were in good condition from what we saw. My only criticism would be the fact the slide wasn’t open much. -The staff we dealt with were all A*, so no complaints there. They literally can’t do enough for you & are always happy to help! We had no issues with communication. Weysi, who worked in the restaurant was absolutely amazing. He’s always so happy & working hard to make sure guests are too. The man in the shop was really helpful as well. If he didn’t have what we wanted, then he made sure to get it in for us asap! -We were pleasantly surprised by the food, it all tasted good & we had no issues, other than maybe breakfast could of had a bit more variety on offer (there were a lot of eggs). Enjoyed the drinks & cocktails on offer. -Highly recommend Murat who runs the spa. We had an amazing experience & his staff are brilliant too (you can tell they have a lot of experience). Even if you get the ‘Basic Monty’, it’s excellent value for money & helps prepare your skin for the sun. -The entertainment was good, although the timings of things were a bit off (often things started much later than advertised). I feel like the entertainment could start a bit earlier in the evening & the stone seating area isn’t ideal & can get uncomfortable. It would be much better if they provided table and chairs but instead we used the sun lounger covers as cushions, so wasn’t too bad. The area itself isn’t that big & can get packed, so get there early if you want to actually see what’s going on! The fire show & acrobatics is what we enjoyed the most. -Get up early if you want to guarantee sun loungers & parasols! Some days were a struggle but other days not so much (but better to be safe than sorry). Probably not so bad out of season & we did always manage to get some in the end. -We booked all our excursions through Ismail who was our rep (everything we booked wasn’t too far from the hotel). Ismail is a great, honest & down to earth guy, who doesn’t rip you off. He goes above & beyond to help you & even sorted us out a dongle for a reasonable price (WiFi at the hotel isn’t great). We had a fantastic time on the jeep safari (highly recommend-although there’s a few extras not included in the price, so bring money), water park was also great & we enjoyed a trip to the beach & the market (bring plenty of spending money for that 🤣🙈). -We were a bit annoyed that ‘On The Beach’ advertised the hotel as having a gym but on arrival we were told it wasn’t open this season. Overall we had a fantastic time & would say the holiday was good value for money. We may have been lucky with our room, as I did speak to another couple who had problems with their air-con. However, after raising this with staff, they were promptly moved (they are very accommodating when you are polite). We would definitely like to return one day and would also like to say a big thank you to ‘Sunshine Holiday Resort’ for helping us create some unforgettable memories.

Prince Okendo

This was a horrendous hotel experience and it turned me off. Firstly, my family and I paid for a private coach to bring us to the hotel. After two hours from Dalam airport to the hotel, we entered the reception expecting to be greeted with a respectable and high quality establishment but we're greeted with a hotel reception that looks like it hasn't been updated for years; like it's from the 60's. Secondly, the food was not worth it. Every single day, it was the same food in the same place and there was nothing unique. It was so monotonous that I can tell U exactly what I ate for every meal of the day. Every day was Schnitzel, chips and some plain pasta. It was monotonous and extremely boring. Thirdly, the rooms were an absolute disgrace. The beds were filthy and the base was covered in some sort of brown marks (from what, I don't know). The room (I was in 6410) was an absolute filthy palace, like it was from a Brazilian prison. The showerhead was broken and was spraying the random directions, the drains in the shower stunk like a very horrid concoction; so difficult to describe but it stank and it wasn't natural, the room constantly had bugs and little critters. Furthermore, the stairs were stained and looked like they were never ONCE cleaned in a hundred years. There are so many things abt the rooms including the way the top of the room was angled at a slant so that everytime me or my family woke up, we would hit our heads. Fourthly, the lack of activities made the place so boring in comparison to other hotels I've stayed in. The activities were the same, use the pool... And that was it. Yeah there was a bar, but the drinks there were mid at best (if we ignore the fact it was mainly coke and horrible tasting coffee there). Fivethly, the hotel was far too distant from the local markets and store so I couldn't even exit the place and have fun looking around. Oh and the AC'S here weren't working AT ALL. In conclusion, this hotel is horrible and is only good for people who love cheap and crappy. These idiots also demanded we PAY £2 FOR THE SAFE A DAY. FOR THE LITERAL SAFE. WE DIDN'T PAY