Michael Tzan
Staying at the Savoy Hotel was an absolute delight! From the moment we arrived, the staff made us feel welcomed with their professionalism and warm hospitality. The hotel’s decor is stunning, blending classic elegance with modern touches.
The rooms were spacious, impeccably clean, and equipped with all the amenities you could need. The beds were incredibly comfortable, ensuring a great night’s sleep. The only issue was the lack of noise isolation so we had noise from the room on the upper floor.
Breakfast was a highlight—plenty of fresh and delicious options to start the day. The central location was perfect, making it easy to explore nearby attractions.
Afifa Afzal
Stayed at Savoy Le Grand, prestige double room with pool view. Amazing hotel; staff friendly, went above and beyond to make stay so good. They were so attentive and considerate of my 2 year old toddler, greeting him, playing with him. Breakfast was lovely.
Ideal location, close to the supermarket, taxis available outside the hotel. Couldn’t fault in any ways.
Overall ambience of the hotel, both day and night was fantastic. Would definitely recommend staying here!
NirenNitasha Unnadkat
This hotel made our holiday. It was definitely worth the premium. The buffet breakfast was fabulous with such great international variety! The rooms were spacious and facilities ample. Chaima, the guest relations manager was amazing…she went above & beyond to ensure our stay was as comfortable as possible. Thank you again Chaima…we really appreciate it. We would recommend this hotel to family and friends.
Sherri-Anne Jones
Just came back from staying at this hotel, it was amazing in every way. Check in was easy, very kind - same as check out. Hotel is in a great location near menara mall, can access loads of places. Staff were amazing nothing was too much trouble. They organised a beautiful cake and birthday decoration for my husbands birthday in the room (thank you Douaaa guest relations for this). The hotel is beautiful, 4 pools, 4 restaurants / bars. Everyone was so welcoming and smiling. Thank you for an amazing stay!
Alex Beaven
We arrived on October 4th and immediately encountered flooding in our room after a shower, which happened four times despite calls to reception for repairs. We declined a room change at 11 PM due to unpacked belongings. Additionally, the TV was broken, preventing us from ordering room service, and we were initially told we couldn't bring food from outside, though we were eventually allowed to after much discussion.
On the third day, our safe malfunctioned, leaving us with valuables unsecured. The staff’s behavior was unprofessional; we could hear them arguing outside our room. We were also told not to make complaints to management for fear of staff losing their jobs, which made us feel guilty for seeking basic service.
Our stay culminated in a distressing incident where we were woken by shouting guests, and security failed to assist. The compensation offered was inadequate, and we left feeling unsafe. There were many more issues but the character count will not let us write them. DISAPPOINTING. We were threatened to not complain to the ACTUAL hotel manager as staff would lose their jobs, which is not down to our discretion
My Booking
