Ilie Sabin
The hotel has very good infrastructure, well build.
Place was deep cleaned every night.
The hotel policy and / or the staff made it a "not perfect" stay.
Examples:
- I stopped at the super market on the way back to the hotel and i was checked in my bag.
No idea why.
- Because in the evening was colder than expected, I wanted to go to the room in order to dress warmer. We had a table open at the bar, with more people (I was the only one "leaving"). The waiter run after me, demanding payment. (I was returning and there were others at the table). Worst case, he had my room no, anyway.
After I told him I am cold and i need clothes, when I returned, he brought the heaters. Too late.
Galaxy Universal
We stayed at this hotel for seven nights. The room are spacious with comfortable beds.However we found that the lighting was poor and made feel quite dark from dusk to nighttime. The bathroom had a few issues such as the shower curtain hooks undone, door not firmly shutting and push button on toilet flush. We informed the hotel reception and offered us extra lamps and resolved two of the three bathrooms issues the following day. We enjoyed the breakfast offered to us at hotel and accommodated for our requests. The location of this hotel was great, connecting to a shopping centre and a small supermarket.
Michael Tzan
Staying at the Savoy Hotel was an absolute delight! From the moment we arrived, the staff made us feel welcomed with their professionalism and warm hospitality. The hotel’s decor is stunning, blending classic elegance with modern touches.
The rooms were spacious, impeccably clean, and equipped with all the amenities you could need. The beds were incredibly comfortable, ensuring a great night’s sleep. The only issue was the lack of noise isolation so we had noise from the room on the upper floor.
Breakfast was a highlight—plenty of fresh and delicious options to start the day. The central location was perfect, making it easy to explore nearby attractions.
Ash P
Fabulous stay, amidst a rocky start but made exceptional by Chaima, Fatima, the F&B manager of the restaurant who was at breakfast every morning and each and every member of staff in all areas who went out of their way to make our stay memorable and special! Will definitely return! Couldn’t thank the housekeeping staff enough who work behind the scenes to clean up our mess!
PJ roots
If you don't book a suite here, you'll end up with the ugliest, smelliest rooms. When ordering food, they said they'd return the change
within 10 minutes, but then I was called by the reception asking if I could keep the change. Super scandalous. They're also currently renovating, and the noise is unbearable. When I had to extend my stay by one night, the price of my room was more than doubled?! And booking was still showing the normal price It's definitely not worth it, I can tell you that. I’ve stayed here multiple times before, but unfortunately, this will be my last visit.