Olga Heda
We are a family of 3 with a teenage kid, stayed in a hotel early April for 4 nights. Loved the experience! The staff is very attentive, hospitable and nice. The food is amazing including themed dinners. The territory is big enough but not huge, there is a lake for 5 minutes fun kayaking. There are many pools but only one was heated, so it gets crowded. Nice pool is by the sea, but it was too windy over there. The hotel designed as volcano with all the nice details, excellent lobby bar with a view. We took half board and it was more than enough. I particularly liked evening shows-they are 30-40 min. And different every time. There is an opportunity to take a walk at the waterfront with a views to cliffs and volcano in the sea. Supermarket is 5 min drive. It’s a bit far(30 min) from coastal touristic busy area but it has its charm. Also airport is very close so if you don’t like planes, it’s not for you, they are frequently flying. Overall, super nice stay.
Nicole M
I needed a relaxing getaway while working remotely, and Barceló Tenerife was the perfect place for it. The staff was wonderful across the board, but I especially want to commend the gentleman at Breeze Bar who served me every time—he was phenomenal! I loved the variety of free daily activities, along with the opportunity to go on excursions. The spa was absolutely perfect, and the food was excellent. I can't wait to return soon with my husband!
Two suggestions that could enhance the resort experience:
- Cleaning of public areas: I noticed quite a bit of dust and spiderwebs, particularly in my room, common areas, and at Buffet Drago.
- Service at Buffet Drago during dinner: I came across other reviews mentioning slow service during dinner, and I experienced it myself. Having worked in the service industry, I completely understand that dinner is the busiest time. I even saw what seemed to be the manager and bar staff stepping in to help, which shows great teamwork. However, it might help to have additional staff scheduled during the dinner rush to improve service efficiency.
Elaine Douglas
Huge resort with great staff and only 10 mins from airport. Regular planes overhead but can't say they bothered us.
Advertised as 5 star but only just 4 star in most areas. Bathrooms need updating. Rooms adequate but clean. Royal level worth paying more for with regards to food service and pool options but pool area only open for towel change/drinks at 11am. Far too late. No rush for sunbeds & plenty available. Dolce Vita restaurant was lovely.
Food is fine but self service hotplate food always luke warm. Mugs in room don't fit under coffee maker so totally pointless.
Numerous cockroaches in bathroom first night so moved to a lake view room, but so many midges outside we couldn't use the balcony.
Would we return? No. Resort much too big for us, minibar chargeable if you want it restocked - even though all inclusive, Royal level isn't adults only and we'd prefer places to walk to as it's a resort with nothing to do nearby. Staff outshone the resort
Abhishek Chatterjee
Brilliant hotel, initially it felt like a maze but once we figured out where to go it was fun. Lots of walking around inside the hotel. The food was nice and they had themed nights at Drogo.
Every night there would be some show and evenings fun masterclasses on local themes including making barraquito coffee, aqua gym in the pools, wine tasting, bingo, kayaking etc. There was an acrobatic performance one night.
The animation team is incredible!!
The Barcelo app imo is a very nice thing they have, it also lets you order from housekeeping or booking dinner breakfast inside the hotel.
I think on the website all inclusive can be defined better(does not include the ala carte hotels).
The staff was friendly and helpful.
Metered taxis from the TFS airport is approx 20euro.
The area is quiet and far from the heavily tourist areas like costa adeje.
caitlin lanigan
Stayed here for 6 nights, absolutely lovely staff very attentive and knowledgeable about the resort. Enterainment was very good, particularly the Barry White tribute and the Freddie Mercury tribute. Luca was fantastic, always friendly and informative. Jamel was very efficient and served us promptly. The rooms were nice and spacious, and toiletries were high quality. Breakfast and lunch are very good but dinner could do with some focus. The heated pool is fantastic, however it did get quite windy. 5/5 ⭐️
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