Holidays to Golf del Sur

Fleur Vandekinderen

Location-wise this hotel is perfect but the staff makes this more than a perfect hotel. From the extremely friendly helpful ladies at the reception to the nice girls at the bar to the impeccable cleaning of the rooms. That's the main reason why I keep visiting this hotel. For me price/quality worthy!

M S

Not recommended for surfers. the staff cannot make decisions and management is never reachable. They don't want any equipment in the hotel room and you have to pay 10 euros per day for storage. For a vacation of 10 days, you get 200 euros on top for a rostogen locker for 2 people. extremely unfair and unfriendly as a surf hotel

Good Service

It’s the peak of the season, and we came here hoping for relaxation away from the city noise. However, the hotel is undergoing a massive renovation. There are no available parking spaces because the hotel is essentially a construction site. Construction machinery is constantly moving around, transporting building materials. From morning until evening, there’s noise from drilling, hammering, and other construction sounds. It’s baffling that the manager would choose to carry out such a major renovation during the peak season. On top of that, there’s nowhere to park our cars in the hotel, and the parking area is tiny. We do not recommend it.

Gabor BURCHNER

+ Located in a charming village + Perfect location for watersports + Nicely refurbished building and rooms + Pro watersport center in the hotel + Wind-protected pool area - 25 minutes waiting for the check-in as there is always only 1 receptionist who also responds to client calls - I asked the receptionist one morning to book a table in the restaurant for the same evening. She told me I should do that after the restaurant opens....instead of taking note of my name and guest numbers to manage the booking for me. Not very professional - Extra charge for the safe - No black tee in the breakfast area, even after we asked for it. - No separate water heater for tea-drinkers, and... - ....only 2 coffee machines that also generate hot water, of which one did not work for 3 days, 10 minutes queing for an espresso is very- very distrubing.... - The water in the pool is not heated, a PV-heating system would make a lot of sense and elevate a lot on the quality of the pool entertainment

Markus Fischer // FischiFoto

If you are a windsurfer, kiter or foiler, Playa Sur is for sure the best place to stay in El Medano. The remodeling of the facilities and rooms are almost finished & its got a brand new, modern look now. The rooms are super nice, almost all of them with seaview. Breakfast is flawless with lots of options. We loved the pool area to relax, well sheltered from the wind. One step out of the door & you find yourself at the perfect spot on the beach to start into wind/surf/kite adventures 😉 The durf station that belongs to the hotel is right next door & you get a discount as a hotel guest. All in all a fantastic spot to spend your holidays! Ah one morr thing: the staff was super nice and friendly. We will be back! 🤙🏽🤙🏽🤙🏽

Talia Evans

Gorgeous rooms, fabulous staff and service, food was mainly incredible but my partner did end up with food poisoning on the last evening. He was lucky as he was only throwing up for 9 hours rather than the two days it could have been. Location is absolutely gorgeous but there is no sandy beach nearby, which I guess isn’t the hotel’s fault!

Allison Kerrigan

I was pleasantly surprised at hotel. The location was brilliant - so near airport yet plenty around here and a €28 taxi ride to Los Cristianos for somewhere livelier. Hotel does need a little TLC which I hear it's being done up this winter. It's spacious, comfortable and v friendly. Only thing I think is missing is a little outside drinking area as that would be nice to spend evenings on terrace instead of in lobby area. It did get hot inside at nights. Also more coffee machines as always a queue in the morning for drinks. Rooms were big enough just need little repairs as both our bedside plugs were hanging off walls. In general this was a lovely relaxing place to stay and would recommend it.

niallfenner

Room that we had was massive with a four poster bed and a sea view. The staff were very friendly and helpful. They sorted out a mishap we had very quickly with no fuss. If golf is your thing, this place is perfectly located. Situated right by the sea, there's lovely walks to be had to neighbouring towns. Not the liveliest of areas, but it suited my wife for a quiet getaway.

Julie Singleton

A really lovely hotel with great views of the sea. Staff were amazing, really friendly and helpful. Rooms were a great size and clean. Hotel is getting a little tired, but this didn't impact our holiday at all. It can be windy as the hotel faces south on to the Atlantic but this didn't stop us enjoying the pool and loungers. I would definitely recommend it for a quiet relaxing holiday.

Hope Brownhill

We are absolutely loving our holiday here. The hotel truly does have a sea view; you cannot get any closer to the ocean!! The staff are friendly and very efficient, the all inclusive food is very tasty and there's tons of options. I had a massage today at their mini spa with Lourdes. She was unbelievably fantastic and I was so, so relaxed by the end. Good location for bars, shops and local amenities. The gym is a little small with only a few machines... But who goes on Holiday to work out? Top marks all round! We will hopefully return soon!

Fiona Hill

Lovely hotel with good rooms and pool. Beds made every day and if you leave towels on floor in hallway they will change them which was a good service. Breakfast is very good with a wide selection you could want. Poolside snacks daily. Evening meal had a variety of food which we found as we had a party of 10 there was something that everyone could find to eat. There is a few shops, bars and restaurants in walking distance but not loads in this area. Great holiday with entertainment every night.

Elizabeth Drew

A lovely holiday at this hotel. The rooms were spacious and well equipped and it was good not to pay extra for the safe. There was a wide choice of food at all meal times but I did find the speciality Italian meal a little disappointing. Great pools and we never had a problem getting a sun bed whatever time of day I found the location to be good as there was a variety of walks from there but some may feel there's not much around if wanting night life. The free shuttle bus was very handy.

Naomi

Just returned from a 7 day holiday with my two daughters ( 7 & 22months) and my mother. There are so many lovely things about this hotel. The rooms are spacious, clean and modern. There was lots of wardrobe space, a TV and a nice big bathroom. There was tea and coffee facilities and a big safe. I cannot fault the room whatsoever. There are 4 pool areas you can access therefore there is enough space for the many guests staying at the hotel. We went down to the ocean view pool but found it to be colder than the others and was too deep for my young children. The rest of the week we spent by the kids pool which has different water features in for them to play with and was only ankle deep meaning they were safe to play. The main pool was always really busy but there were at least 3/4 life guards walking around the pools all day. The main pool had lots of activities going on all the time and had a nice atmosphere. The first evening we went to the Terra Cafe which is the biggest of the buffet restaurants, it was extremely busy which meant food was cold by the time you go back to the table after waiting in the queue. We opted to eat at the ocean cafe the rest of the week, it had a much calmer atmosphere and no queues. There was entertainment every night which varied from live music to acrobats. I cannot fault the entertainment that was provided and the staff. They got everyone involved and every evening started with a mini kids disco. My family had a great time every evening, my daughter made friends and played in the arcade. The hotel felt safe and staff were always around talking to guests and interacting with the kids. The staff overall were amazing. They were friendly, helpful and attentive. The bar staff were also brilliant and remembered our drinks order every time! My only gripes with the hotel would be the flies, they became frustrating especially during lunch when trying to get snacks at the bar. The main buffet restaurant could also do with opening earlier to stop the rush of people going in between 19:00-19.30. The entertainment started at 20.30 every night for the children and if you didn’t get there early enough, you wouldn’t be able to get a seat therefore, everyone rushed the restaurant at 19.00 when it opened. For the sheer amount of people in the hotel, they could do with larger buffet areas. Would recommend this hotel especially if you are going with family. Our overall experience exceeded our expectations and we would absolutely choose to go back when we return to Golf Del Sur!

Damian Kowaluk

Very good location if you're looking for a quiet and chilled holiday. Food was great and something new every day. Staff was great, always smiling and willing to help. The only down side was shutting the pools down at 6pm and poor entertainment. If you don't have full inclusive there are restaurants to choose from that are affordable too as the whole island is approx 20% cheaper than the rest of Europe.

Anthony Morley

We recently stayed at the Alua Atlantico Golf Del Sur and had an overall enjoyable experience. The hotel was impressively clean, and the music around the pool area added a vibrant and relaxing atmosphere to our days. However, there were a few drawbacks. The main restaurant had a noticeable issue with flies, which was a bit off-putting. On a positive note, the smaller buffet restaurant was much better, offering a more pleasant dining experience. The pool bar, although a nice spot, was often busy, and there was a noticeable lack of replenishment of snacks, which was disappointing. We also found that the All Inclusive Plus package wasn’t worth the extra cost, as it didn’t offer significant added value over the standard all-inclusive option. Despite having a good time, we’ve decided not to return to this hotel. Instead, we’re keen to explore other options in the Golf Del Sur region for our next trip.

Alison Holloway

This Hotel has a great rugged coastline location and is a peaceful and relaxing place to stay. The staff were all friendly and helpful. The Breakfast Buffet is outstanding (we chose the B&B option so can't comment on AI) - I have never seen so many breakfast options and they are constantly replenished. Pools are cleaned daily and the Infinity pool looks out to the sea. The only reason for not giving 5* was we felt the room we stayed in was a little tired for a 5* Hotel standard, and may be due refurbishment. That said, it was cleaned and always refreshed each day for us. Thank you

Ine Lepage

We had a wonderful time at the hotel. We booked the all in for five persons, of which two little children. The staff is very friendly and helpful, the rooms are clean, large and very modern. The buffet was very tasteful and offered options for all. We also booked a massage in the Spa, which is highly recommended! Thank you to Bertha for her magical hands

DAVE SPICER

Enjoyed our stay here, comfortable and clean rooms, large with sofa and balcony. Room was made up every day, food in the buffet lounge was good, multiple bars and entertainment. Lots of swimming pools. free bookable activities from pool exercise to wine tasting. Staff very friendly. The only thing I would change is the shower valve to something Thermostatic instead of a mixer. Enjoyed our stay. (Early october).

Mark Atherton

Booked in the royal level half board but on arrival upgraded to all inclusive as the benefits and costs worth it, don't book all inclusive through operator as better price in the hotel. The extra amenities and benefits of the royal level make the holiday a 5 star experience. From the moment we arrived the staff have been extremely friendly and helpful and the bar staff around the pool make you visit comfortable and relaxing and the cocktails are out this world(thanks Daniel). Only niggle is the room walls are too thin and could hear someone in the room next door snoring and when people walked down the corridor could hear them talking, minor but did not spoil the vacation.

Chris Hall

If you want a lovely relaxed chilled hotel, this is the place for you. Only downside is the food and entertainment could be better. Staff amazing. Rooms lovely. Hotel fantastic. Spoke to a few guests who had been here up to 10 times in the past so it certainly has great appeal. Better entertainment and food would make this place 5* guaranteed

Annika W.

Awesome crew / staff. Everyone is super friendly. Especially Victoria with her positive attitude is trying everything to make your stay as pleasant as possible. Lovely to sit at the waterfront for breakfast and dinner. What I found strange is that there is not even one free soft drink / water with the dinner, if you are not all inclusive. If you booked a sea view room, make sure to stay at a show or bar late, because otherwise you will anyway hear everything of the parties going on in the Plaza area. The animation team of active is also incredible. Can only recommend to attend the one or other workshop.

Ph.

Great hotel, with good food and very good drinks. Royal level benefits are awesome, like breakfast and dinner with sea view. Staff was also very friendly. Pool selection is nice. However, bathroom sinks and water taps could use an overhaul. Also, the neighbouring town is very loud and annoying. Will probably visit again in the future.

Andre Drees

We stayed 14 nights in a Royal Level Deluxe Room (which is the standard double bed room). Overall the experience was exceptional. Especially the staff members is what made the experience so nice. This was not our first stay with Barceló and we mostly always figured that the staff members is what give the experience the last 10 percent of perfection. In two weeks we never really had to wait more that 1-2 minutes until a waiter took our order, may it be in the restaurant or at the pools. Everyone we interacted was highly professional and attentive to detail (like if your drinks were empty you were promptly offered a refill). Especially we want to highlight the two ladies which served us at the Royal Level Restaurant several times (one of which was Carmen) and Jose Ramon from the Breeze Bar Restaurant all of which even stood out from the already very high service level. Also the entire resort area was very well laid out and beautiful. The royal level area was very well sized for the amount of people at time of our visit. Apart from one day we hadn’t any problems finding a space and there was plenty left. Even though we didn’t stay there we also had the opinion that the “Non Royal Level” Area had enough space for everybody, especially due to the fact that it stretches over several pools allowing for people to spread. Lastly we always find it nice that you enjoy a true all Inclusive with everything included you can wish for, may it be Buffet- and A-la-Carte Restaurants, alcoholic beverages, Softdrinks, made to order lunch from the bar etc. The only room for improvement was the cleaning of the bubble spray jets of the bathtub (which we could resolve by just switching it on once before using). However that didn’t really bothered us too much. All in all a very nice, relaxing and enjoyable stay. We will surely return to this and other Barceló ventures soon.

C - Drone - W Staffordshire (Cal)

4th Visit ! We cheekily emailed to ask for the same room as last year as we loved the location and easy access to get to the pool … as soon as we check in we mentioned it was a 4th visit to which one of the staff spoke up - you asked for room 1*1…. Won’t say as you will all want the same room ! Got fitted with our all inclusive bands ( which I will come back to at the end) and off we went straight to the food buffet as the flight was delayed it was 9:30 and the buffet is only on until 10pm …. There is so much choice to choose from and it changed daily with themed nights. Never has a bad meal and I count myself as a fussy eater - some of it even cooked fresh infront of you ! Big thanks to Alejandro ( so kind and Funny - puts you at ease - enjoy the sunglasses ) and Tomas - great service - as soon as we finished a drink Tomas was straight over to refill ! Such a nice environment! The rooms were perfect! Jacuzzi bath and very powerful shower ! X2 sinks and bath robes ! Very clean and spacious with a balcony ! We didn’t opt for house keeping everyday but if we walked past them in the halls they would always ask and offer fresh towels which I think is great ! Entertainment in the Plaza was great - with seeing most of the acts last year ( not all of them they are great ) we spent more time in the Top Bar ( B Lounge ) - they have singers / musicians on there each night which create a great vibe ! Flippo was great - telling us not to return glasses away as we were on holiday and it’s his job …. even coming to find us when we sat out the way to offer us a drink. Didn’t get the lady’s name but she was very friendly. Pool side … plenty of loungers that are comfy and no need to reserve as there are plenty of space and spares …. Cleaned every morning / night - 5 pool areas to choose from. However … Breeze bar ! What a great atmosphere and service. Big thanks to Yeray and Jose Ramon! Jose Ramon is an invaluable member of your team and I really hope he is valued and looked after ! Always there greeting you with a smile. Nothing is too much trouble. He never stands still he is so busy and always happy ! We enjoyed the holiday especially due to his service and smiles ! Because of him we ate at the Breeze Bar which is the food you have to pay for and it’s worth every penny not just the service but the food is delicious! Give Jose Ramon a pat on the back and a big thanks from us! 5 star Service ⭐️⭐️⭐️⭐️⭐️ from JR! Also for the all inclusive there is pool snacks throughout the day and even a food station for the late night snackers ! Filled with Sandwiches and yogurts and Branded Drinks ! We have a fantastic time ! Will definitely be back for a 5th time ! One huge downside / disappointment this time which can be corrected easily! Due to our package holiday we have to catch a late flight. So that means we check in on arrival day late ( 9pm ish ) so we have lost most of the day although your valued and ushered into the evening meal however check out is 12 which was never a problem until this stay….We were shocked this time to be told we need to cut your bands your checking out and your no longer all inclusive (dispite arriving at 9pm and loosing 6 hours of paid for all inclusive priverlages (check in at 3pm)… our pick up is 7pm and we have 7 hours to spend at the hotel where we have been told to pay for our own drinks and food ! Can you believe it ! The last 3 times we have kept the bands as a happy souvenir (also helped promote the hotel/barcelo group, free advertising whilst traveling back) but we’re also in the past able to use the facilities all day and attending the 1-3pm dinner slot as usual as part of the package holiday. I think you’re making a huge mistake upsetting the guests like this on check out ! It can tarnish your reputation! & quite frankly ruin what was an enjoyable stay. It came across to us … your not welcome here any more kind of vibe ( especially after putting up with a few days of overcrowding ….500 extra people who had a flight issue ). With that said we hope this is different next time! We will be back !

Graham M

Lovely resort with the royal level adding luxury food and drink options in a quiet and tranquil setting separate from the rest of the resort. Excellent range of food options and traditional buffet and 24x7 snacks.