Brittany VanBuskirk
Beautiful views and amazing balconies! The rooms are spacious and clean!
We paid for an extra night in order to guarantee we had the room early for our baby and when we arrived the room wasn’t ready. I spoke to the staff and they credited my account for the room, due to it not being ready. Wonderful service, truly appreciate their effort.
Philippe
Very nice place, rather “aparthotel” type but well done. The flats are really nice with unbelievable terraces. The food options are really good, the aqua restaurant is high quality. The staff is really nice. Parking is a bit messy, make sure to book your spot before showing up.
Andrew Kinsey
Wonderful hotel, we booked a superior room which was absolutely amazing! Very modern, all embroidered towels and bedding was a really lovely touch. Very comfortable bed, rooms were cleaned every day. Huge balcony with a full sized lounger plus two chairs and a table. The views are outstanding, even more so at night. Excellent transport service to town, very punctual! Breakfast was brilliant, fabulous choice of hot and cold food. Staff were very helpful and courteous......Will definitely book again, would highly recommend, simply the best hotel in chania
Paweł Czajka
"A Perfect Stay Despite the Roadworks"
We've just returned from a wonderful week at the Royal Sun Hotel, and honestly, we couldn't be happier! Although there were roadworks on the access road to the hotel, this did not affect our use and enjoyment of the facilities at all. We had an amazing time enjoying the pool, the common areas, and of course, the stunning views from the balcony-
Parking at the hotel is limited due to the roadworks, but this wasn't a problem. The staff were extremely kind and arranged a nearby parking spot for us at no extra cost. This attention to detail was much appreciated and made our stay much more convenient.
The breakfast was fabulous, with a wide variety of fresh and delicious options, perfect to start the day full of energy. Moreover, the staff was excellent throughout, always attentive and eager to help with a smile.
Great facilities, and the views, both from the rooms and the common areas, are outstanding. Definitely a highly recommended experience, and we look forward to coming back soon.
ben Maki
It is very difficult to book online. Customer service never gets back to you in a timely matter. I tried 3 credit cards. Plus, I had someone else try. The way you sent me was the exact same way that it was online.So I don't know why I would get any different results. I ended up booking a different hotel.It was a less than one minute process.