Andrew Cockill
Great location even though people are sometimes put off by the hill, it's not really that bad as access to the hotel can be made from the bottom through several levels. The staff are great, professional and friendly, the rooms could be considered basic but they are well equipped and above all clean and spacious, beds are comfortable and any road noise is minimal ensuring a good nights sleep. The location is ideal as a base to explore Puerto Del Carmen.
marie t
We arrived at the hotel at 8pm after a long day travel, the receptionist told us the hotel was full, there was no room for us even our booking was confirmed and we've got an official reservation. That hotel forced us to go further to another one we didn't want. Plus, it was the period of the New Year's eve, so it was impossible to find another one, good with my own preferences.
I tried multiple times to call Booking.com to help us with that bad situation, but nothing. That doesn't make sense. Overbooking issues are not my responsibility, and I should not have to suffer the inconveniences.
mary kondrashova
Staying here now. Fantastic location, clean apartments, heated pool, the most great view from the sunbathing terrace. Definitely would recommend
Ben Kilmurray
First time staying here, my 9th time in lanzarote. First off the location is excellent right on the strip which is located half way up cardiac hill we did not mind this but some staying here may. Pool is excellent and the sun loungers are great with views of the ocean probably the best views we’ve had staying in PDC. We only had drinks at the bar and they were great but I would say they only have a small selection of cocktail choices I would recommend a few more as several people said the same when we were here. Pool bar food looks very good and many love it. The views from our room is excellent we stayed in 505. Small things needed in the apartments - a lot of the sockets are almost hanging off the whole and are slightly broken - this seems unsafe and a simple electric fixing would have it secured, there is also very limited sockets I would suggest adding more or maybe an extension lead in each apartment. The fans were a great addition. We paid €55 to have air conditioning in the room for the 10 days so worth it! We have stayed in other places were it is free but again make sure you ask them. Rented an iron and boarded for free with a €20 deposit again very good to have this option. Beds very comfortable. Towel quality not great but they done the job, rooms cleaned every 2nd day which was great, when we did arrive I did find some dust and hairs throughout the apartment but nothing major. The apartments were clean and comfortable and exactly what we were looking for. Staff were very friendly and helpful with all our questions, it’s not the nicest I’ve stayed in Lanzarote but I would certainly stay here again and I look forward to booking it again in the future.
Anthony Cully
Stay here a lot, great pool area and great views of the sea from the balcony. Always clean and quiet
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