Steven
Lovely hotel, very clean in all the public areas, good location, just minutes from the gorgeous marina. Hotel room was fairly small, and would have been nice to have two chairs in a double room. Nice to have a fridge available. Nice small balcony which could have done with a higher table in case you wanted to eat or use it to write on, or lean a book on. Lovely swimming pool, albeit very cold water. Lovely restaurant for breakfast, loads of choice and food very good quality. Staff very friendly throughout the hotel. Hotel is cashless via a band which enabled you to buy drinks etc at the bar
Beth Lyle
The pictures do not do this hotel justice! It’s modern, sleek and absolutely spotless. All the staff including reception, housekeeping, waiting on and entertainment are all so pleasant and can’t do enough for you. The view from our balcony was stunning. We were always happy with the selection at meal times. The hotel is in a fantastic location with so many places to eat and drink around. The beach is a very short walk away and supermarkets are all around for convenience. The facilities (pool, gym, sauna etc) were exceptional.
All around a great hotel! Would definitely recommend
nikki Tildesley
Just came back from 10 days stay.
A really lovely hotel, ideal location near the main streets, supermarket and the marina.
The hotel was spotless, we had a really lovely end room, double aspect with a large balcony and sea and marina views.
Delicious food with so much choice, they even offered gluten free options, with a dedicated gluten free area with my own toaster for cross contamination purposes.
All the staff were so friendly and helpful, from the waiters, who work so hard, the bar and entertainment staff, down to the cleaners.
Really comfy beds, coffee making facilities and fridge in the room with an amazing shower!
Thank you to everyone at the hotel, we will definitely be back!
Neil Duncan
Stayed here for 5 days in November, a really nice hotel, our experience does not match some of the negatives reviews on here. The rooms were clean, beds comfy, had a kettle and a small fridge, a strong shower, BBC1 and 2, ITV and channel 4 on the TV, staff we engaged with were all pleasant and helpful, the grounds were attractive and well kept. Breakfast was great - plenty of choice, although could have been hotter. Location is really good & 5 mins to shops bars etc, bus stop, the beach. The Marina area is great, so many bars and eating places to choose from.
Alexandra Plant
Stayed for a week with my mum and gran. The hotel had good and bad points, but on a whole I would recommend, mainly due to how fabulous the staff were.
So the pros:
The most amazing thing about the hotel is the staff. The animation team are LOVELY and they offered brilliant aqua classes and generally just fab. The restaurant and bar staff are super attentive and really helpful for allergies. My gran and I are celiac and they went out of their way to accommodate for us and made gluten free pizza/ pasta for lunch/ dinners as well as walking us through the gluten free options available that day. The male restaurant manager in particular was AMAZING. He was always so approachable despite being so busy, so smiley and friendly and made an effort to remember things about each guest which made a massive difference to everyone. Reception were always also very accommodating when their was difficulties in the room.
The food itself is a massive pro, lots of options, always really really good food! Hats off to the chef.
The location was brilliant. It was right onto the Marina, literally crossed the road and your at the marina. Also near a bus stop (although we couldn’t work out the buses 😂).
Generally, the hotel was always clean and tidy!
Cons:
There was three of us and we had paid for a family room. Anyone booking this be aware that all the rooms are the same size, so if you are a couple or a family you will have the same size room but with just an extra double bed. We had to store suitcases on the balcony and shared a double wardrobe for 3 people. Very minimal space and difficult to get ready.
The pool doesn’t open until 10 o’clock (we went at beginning of September) and there is a queue from 10 to 10 for sunbeds as there isn’t lots of space around the pool. There is some beds on the garden area which is lovely, however we got bitten a lot!
Overall though great experience, I would go back if there was only two people going! One final time though because I can’t stress this enough….staff are incredible. Thanks so much.